Date: December 01, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Closing Fee
The closing costs were typical of any company. Maybe it could have been a little better but because my interest rate and all around mortgage process were easy and great I would have never thought about leaving or looking elsewhere since they were so great.
Interest Rate
My interest rate and PMI are great. I haven't found any other company that could do better than what I have. I would consider re-financing in the future with the same company.
Loan Officer Service
My officer was awesome! He would keep me updated on the whole process. He walked me through all of my options and what would/could happen in the future. Instead of a stuffy office space, we would meet for coffee at the local coffee house. He went above and beyond for me and helped more than he had to,
Overall Rating
Pros
The Lender treated me like a friend, an actual person, and not just a number. They understood that I wasn't completely confident with the mortgage process and walked me through the process and my options. I was with another lender prior to deciding to use this one and they didn't seem to care. They would rush me and not return phone calls. Like all they wanted to do was close the deal and make money off of me. I appreciate someone who takes pride in their work and cares about the people they work with.
Cons
Truthfully there wasn't anything bad about the lender. Maybe I am naive because this was my first time buying a home and didn't know much about the process. But what I do know is people, and these people were genuine and great.