State Farm Homeowners Insurance Company Reviews & Ratings

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State Farm Overall Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
State Farm

Reviews by customers

Website/App

1 Star

49 Reviews

 

3 Star

310 Reviews

 

2 Star

79 Reviews

 

5 Star

563 Reviews

 

4 Star

413 Reviews

 
Policy Offerings

1 Star

20 Reviews

 

3 Star

249 Reviews

 

2 Star

38 Reviews

 

5 Star

994 Reviews

 

4 Star

588 Reviews

 
Communications

1 Star

19 Reviews

 

3 Star

174 Reviews

 

2 Star

46 Reviews

 

5 Star

805 Reviews

 

4 Star

331 Reviews

 
Premium
State Farm Homeowners Insurance Company Ratings

1 Star

91 Reviews

 
State Farm Homeowners Insurance Company Ratings

2 Star

130 Reviews

 
State Farm Homeowners Insurance Company Ratings

3 Star

513 Reviews

 
State Farm Homeowners Insurance Company Ratings

4 Star

867 Reviews

 
State Farm Homeowners Insurance Company Ratings

5 Star

1,174 Reviews

 
Customer Service

1 Star

47 Reviews

 

3 Star

281 Reviews

 

2 Star

55 Reviews

 

5 Star

1,716 Reviews

 

4 Star

654 Reviews

 

State Farm Recent Homeowners Insurance Reviews & Ratings | Share Your Review


Date: October 25, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The premium is where they really shine. I have a combined policy with my auto and with both discounts in consideration, I have never found another company that comes even close to offering the monthly premium that State Farm does.



Date: October 25, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
The premium and deductible that my wife and I pay is extremely reasonable. I have compared this premium to other services and we generally pay, on average, about 40% lower than what is offered by other companies.


Date: October 25, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I think the insurance rates with this company are ridiculous and for what you receive which is nothing more than just always raising the cost it's not worth it


Date: October 25, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I will rate my insurance carrier as a 3. When i call the local state farm office, even though i completely explain my question, it seems they are not paying attention and pre-occupied.





Date: October 25, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
I have never actually called or interacted with them. I have never made a claim. I don't even know how I would do that. The premium keep going up slightly each year. Thinking about shopping around for a better price.


Date: October 25, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
I think state farm home insurance company has great customer service. They would get a 4 because they are great but there is always room for improvement.



Date: October 25, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
I don't know how to answer this question, as I have never had to contact customer service at State Farm Insurance. I have spoken to my agent, and I would rate the interaction as a 5.



Date: October 25, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
So far they've covered us pretty well over the years for hail damage and basement flooding. I'm generally satisfied with their service and coverage.


Date: October 25, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
customer satisfaction score can be calculated by adding up the sum of all scores and dividing the sum by the number of respondents. Customer Satisfaction Score


Date: October 25, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
I chose my insurance company specifically because they offered me a better premium than other companies did, and their premium was the primary thing that I was considering.



Date: October 25, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
Our State Farm office is located in Union Grove, Wisconsin. Being a smaller town, we find we get immediate service whenever we call. The staff is always helpful and friendly.


Date: October 25, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
State Farm has been extremely helpful when it comes to handling our families home insurance. I have never had a problem with them, especially their customer service.



Date: October 25, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
It seems to be pretty good. I'm actually not the one who keeps up with it.


Date: October 25, 2019    Age: Above 60    Gender: Female    Marital Status: Married

Premium
I don't know much about other company's policies and deductions, but I am under the impression our terms are pretty standard in the industry.


Date: October 24, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I have a higher premium the deductible is low and not as much as others. I have never had to use it yet and hope I will never have to in the future.


Date: October 24, 2019    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
well, i'm very picky about selecting the offers they have and still looking



Date: October 24, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
INSURANCE POLICY IS THE VERY NICE AND VERY USEFUL COMPLETELY AGREE OR THE INSURANCE SURVEY


Date: October 24, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
The premium is not terrible. I feel like all insurance costs are higher than they should be but that is part of life and I accept it. Insurance is a bit of a rigged system anyway.


Date: October 24, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I would rate them a 4. I've always spoken to helpful and nice people on the phone, I have no complaints.


Date: October 24, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
I started with one agent and asked a question that she gave me the wrong answer to. Once I sent her info from what she had sent me asking more questions she said I was correct. I changed agents immediately.



Date: October 24, 2019    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Premium
The premium and deductible is in line with that other other companies I've compared. It wasn't the cheapest policy but it also wasn't the highest. Middle of the road.


Date: October 24, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
On the phone their customer service is pretty good, but when I go to the office the people there seem to treat me lower than them and have a total lack of respect.




Date: October 24, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
StateFarm gave me the better deal compared to others and beat the price of other companies


Date: October 24, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
The coverage was the same as what other companies offered. The premium however was much lower, some of the major home owners insurance companies where asking for about 1-3 thousand more in premium


Date: October 24, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I have not had any issues so I have not had to deal with them directly but they so far have been a good company and the coverage is adequate and rasonably priced


Date: October 24, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
Most of my interactions with home insurance companies have not been very positive. In my experience, most home insurance companies seek to get out of paying for claims in any way that is possible.


Date: October 24, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
I feel the premiums are high, I received a deduction for my car insurance by having a home owners policy. As I have stated before no one has ever talke to me about my home owners policy


Date: October 24, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
My experience with state farm has been excellent as of today, The customer service is understanding and patient. Problems very rarely occur, therefore I would have to rate this company a four out of five.



Date: October 24, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
State Farm has been around a very long time and has great customer service care. The things I need for both home and auto are in one package. On a scale of I would rate them 4 of 5.


Date: October 24, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
State Farm is always there when you need them the most! Their service team is professional, knowledgeable, and dedicated to serving you as the client. They go out of their way to ensure no stone is left unturned.


Date: October 24, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
The current premium is a bit higher than the previous one we had, but it offers more, the deductible options to choose from are the same. It seems the different companies are very similar.


Date: October 24, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
I'm satisfied with my premium and deductible. I have not really researched other companies to know how mine compares. I just chose them based off of the premium amount.


Date: October 24, 2019    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Premium
The premium and deductible for my insurance company are a little on the pricey side but you get what you pay for. There are cheaper options out there but the quality may not be the same. It is still fairly affordable regardless.



Date: October 24, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
The premium and deductible are pretty high, I am fairly certain I could of gotten a better deal had i shopped around or if I wasn't to lazy to swap at the moment.








Date: October 24, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
State farm has a pretty solid premium and deductible that is straight forward. compared to the others that I have looked into I would rate them around 4. Not quite the best but still putting on a good show.


Date: October 24, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
I actually like my insurance co. very much. The only reason I didn't put a 5 was because my guy could be friendlier but he is super nice. They always answer my questions and resolve any issues that I have.


Date: October 24, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
STATE FARM COMPANY IS THE VERY NICE AND I WOULD LIKE TO INSURANCE AND I WILL APPLY FOR THE INSURANCE AND MY FAMILY MEMBERS ALSO APPLY FOR THE INSURANCE.


Date: October 24, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Our deductible is $1000.00 and very convenient, we have had very expensive damages happened at home and they take care of it.


Date: October 24, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I have used State Farm for many years and have never had a bad experience. I have also used them for renters insurance.



Date: October 24, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Compared to other insurances, State Farm is much more affordable. The premium rate is always about $50 cheaper.



Date: October 24, 2019    Age: Above 60    Gender: Female    Marital Status: Unmarried

Customer Service
I have never made a claim under my State Farm home insurance policy. I have been with State Farm for many years. I have had occasion to call the office. I always find customer service to be polite and helpful.



Date: October 24, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
Great customer service. They attend to your needs and address any issues or concerns pretty quickly


Date: October 24, 2019    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Premium
Competitive prices for the premium and a low deductible makes it one of the best company's for our area.


Date: October 24, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
My home insurance company customer service is not that bad. I called about potential storm damage and they were very helpful in connecting me with a local company that was able to evaluate the damage.




Date: October 24, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I have my house and two other cars with State Farm. Their prices are fair. My house got hit with a very bad hail storm, State Farm took care of the new roof, new siding, some tree damage. Rating 5.


Date: October 24, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I would rate a 3, I believe State Farm pricing is a bit high. There are other insurance carriers that offer cheaper rates of which i have been considering switching.


Date: October 24, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I have never had issues with my service with them. they are always polite, honest, and friendly when I deal with them.


Date: October 24, 2019    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Customer Service
I had a pipe burst a few years ago. It flooded my house. My experience with their customer service people was actually very good. They answered even though it was at an odd hour.


Date: October 24, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
State Farm has the best premiums for myself. I have full coverage on my vehicles and also have a huge amount of insurance on my home including flood insurance. They have very reasonable rates.



Date: October 23, 2019    Age: Above 60    Gender: Female    Marital Status: Married

Premium
The premium and deductible of your policy compared to other home insurance polices is very good interested person.




Date: October 23, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
haven't done a product comparison between insurance companies, so don't know. Suspect that SF isn't the cheapest out there; would have to do a lot of research to compare cheaper products.


Date: October 23, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
State Farms premiums are slightly high than their competitors, but deductibls are comparable.





Date: October 23, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
i have been with state farm insurance for 8 years now and not once did i get any trouble with them . There coustomer assistance is very good unlike most place.



Date: October 23, 2019    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
I rate them a 5. Ive used state farm for 18 years and never had any problems with them. My claims have always been resolved fast and without any hassle. I like that the owner is a well known member in the community.



Date: October 23, 2019    Age: Above 60    Gender: Female    Marital Status: Married

Customer Service
State Farm's agent and staff are always available when I need them, by telephone or in person. If they don't have an answer to my question immediately, they'll get it fast.


Date: October 23, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
I feel that it's right on par with what we would pay at any other insurance company, even big brands of insurance companies.


Date: October 23, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
My home insurance is "STATE FARM" and I love them as they are giving discounts if I have Auto insurance with them and the cost of the home insurance is reasonable and I want to renew with them in future


Date: October 23, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Since we've been with State Farm for so long, our deductibles have gone down over the years, which I appreciate. I believe they are comparable to other companies out there.


Date: October 23, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
Our State Farm agent has always offered great customer service. Anyone in the office can answer any questions that we have. They are always kind and helpful.


Date: October 23, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
Customer Services has always been great. They are always super friendly and ready to help. Always answer any questions we might have.



Date: October 23, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
I do not have much experience with other home insurance companies but I think with my personal satisfaction with State Farm.I have not really compared my State Farm coverage compared to other companies.


Date: October 23, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I didn't have to use current insurance yet so I can't comment much on the experience, but based on previous interaction with home insurance was not good -- redirected calls, hesitant to give reimbursements




Date: October 23, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
I’d rate Stare Farm a 5 so far with my home insurance. The agents I’ve spoken to have always been polite and professional.