Stillwater insurance Group Homeowners Insurance Company Reviews & Ratings
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Stillwater insurance Group Homeowners Insurance Company Ratings
2 Star
1 Review
Stillwater insurance Group Homeowners Insurance Company Ratings
3 Star
3 Reviews
Stillwater insurance Group Homeowners Insurance Company Ratings
4 Star
5 Reviews
Stillwater insurance Group Homeowners Insurance Company Ratings
5 Star
9 Reviews
Customer Service
3 Star
5 Reviews
2 Star
2 Reviews
5 Star
7 Reviews
4 Star
4 Reviews
Stillwater insurance Group Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: May 14, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
We had a floor a few years ago. I had to deal with customer service at the insurance company and they were pretty easy to work with and made sure we got everything we needed.
Date: April 01, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
The Premium seems to go up a little every year, but I think that has always been the case no matter what company I have. It would be nice that if you did not use it you would get a bit of a deduction.
Date: March 30, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
My company offered everything that the others did, so it really came down to who had the better price. I had not heard of my company before but it was associated with Geico.
Date: March 28, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I have not had to call on them often but when I switched to them they were efficient and gave me a much better price than my previous company for the exact same coverage.
Date: February 04, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
I think that the offerings I get from my home insurance company are in line with other insurance companies. I don't think that they offer anything I would consider over and above. In fact it feels like there are lots of exclusions.
Date: February 04, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I think my deductible is ok. It's $500. That seems reasonable and doesn't break the bank when something happens. Most of the time we have $500 in the bank and can afford that to take care of the deductible.
Date: January 07, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The insurance policy covers (to the best of my knowledge) everything I need. Other companies tried to tell me that there were other categories that needed to be covered, but when I reviewed Stillwater's policy, I was satisfied with what it included.
Date: December 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The main reason that I chose to go with Stillwater in the end is that I liked the premium they offered for the deductible that I chose. It was the best offering I found and I was happy to accept what they offered.
Date: December 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I only interacted with the company's customer service as I was initially signing up for insurance. Since then, I haven't had to interact with them. They were kind and willing to answer all my initial questions.
Date: November 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
They had all of the coverage that I was looking for and offered the best price from the different places I compared. While it is true that there it is a named perils policy, I honestly don't foresee that being any problem for my situation.
Date: November 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I called around to several different companies and found that this option would be the lowest for comparable coverage. Partly due to the fact that I also have car insurance with their parent company, I got more discounts with them than I would have with any other company.
Date: November 24, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I had a flood in my basement a few years ago, and I received excellent customer service from my my insurance company. They were quick to come out and assess the damage and plan for repairs. They also quickly compensated us for loss.
Date: November 23, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
My deductible is $500, which I think is standard. I wasn't happy about having to pay the deductible because the water damage was not our fault. It happened in our neighbors house and kind of spilled over. I was happy that they at least attempted to recoup our expenses from the other insurance company.
Date: November 18, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
I am not too familiar with other insurance policy offerings, but I would say that based on my experience my insurance company offers top rated offerings. They met my expectations during my event and I don't feel like I missed out on anything.
Date: November 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I honestly have not had any interactions with my home insurance company since I bought my house last year. They were easy to work with when I was setting things up, but I haven't had to make a claim or anything, so from my perspective, I put money in escrow each month, it gets disbursed yearly, and everyone is just fine.
Date: November 09, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
What I like about the communication with my insurance company is that they make it their priority to make sure that I am taken care of.
Date: November 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My policy covers damage caused by fires, lightning strikes, windstorms and hail. I also have coverage for earthquakes and flood insurance.
Date: November 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
i sometimes dislike how they delay in processing my information when i need help very very urgent
Date: November 02, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
this is the best insurance company i know so far and i can bet all my assets on it compared to the other insurance companies
Date: November 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
What I like about my insurance company's website is that it gives an overview of my entire policy along with important contact information.
Date: November 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
i like how they make things easy for me by processing my information fast most of the times if needed
Date: October 21, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
What I like about my premium compared to other insurance companies is that my premium is almost half of what most other insurance companies was trying to charge me for the same coverage.
Date: October 19, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
What I like about my insurance company's customer service is that they are very nice and attentive to all the questions that I have.
Date: October 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
The customer service representatives are always able to rectify any issues that come up with my account in a polite and timely manner.
Date: September 21, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
I have always had great customer service with all my interactions. They are very responsive to emails and always enthusiastic about providing awesome customer service.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I originally had USAA for home insurance and when I switched to Geico i save roughly half of our annual premium. This included the same amount of coverage. I am very satisfied with the premium.
Date: September 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
This premium is relatively cheaper than other policies that I have researched. overall I am happy with the amount that I pay and the coverage that I receive.
Date: September 14, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
My house is covered for all damages, accidents, injuries, as well as theft.
Date: September 13, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Policy Offerings
I believe that my home insurance cover all internal personal possessions including clothes, furniture, and appliances.
Date: September 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I do not get updates from Stillwater very often it is very basic. When my policy renews they notify me but other than that there is not much communication. Some may say that is nice because a lot of communication typically includes spam but others may like the constant emails from their policy. I personally am ok with little communication as long as when I need to use it they are available.
Date: September 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
all the damages that can occur in my house and this time with a high insurance of very good quality
Date: September 11, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Policy Offerings
We have our dwelling covered as well as medical expenses for any potential injury to those living inside of it. It covers up to 250000 of damage.
Date: September 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The website is very easy to use and I am able to complete all the things I need to when I sign on.
Date: September 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I dislike that there is no webpage for me to access my account information. It would be nice to have some digital format to interact with, so I could make changes to my policy.
Date: September 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I like the service of clients of my company because friendly and they solve with an immediate efficiency at the time of any problem
Date: August 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
There is no a lot of communication from the insurance company rather than the updated policy documents that I receive. I think that this is good because I do not get spam or other annoying things in my email.
Date: August 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I only receive communication from my insurance company every year when my policy renews. While it is nice to not be bothered incessantly, I also don't feel like anything more than a policy number. Because of this, I don't have any particular loyalty to my insurance company and would not hesitate to leave them if a better offer came along.
Date: August 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
My premium has gone up in the last few years. In the past it was great, but now it is high. I think it's due to a basement flood we had.
I have never had access to any website relating to my home insurance coverage. Therefore, my level of satisfaction is very low.
Date: August 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I don't really hear from them unless a payment is missed or if we have a claim. They don't reach out to use for anything, so there really isn't any communication.
Date: August 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I did not compare premiums because I receive a discount for lumping together other insurances. The discount seemed sufficient to me when purchasing.
Date: August 08, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I am currently satisfied with how much my plan cost. However, I have not actually shopped around, therefore I do not know if there are cheaper policies out there.
Date: August 08, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
they are good and friendly when it comes to an online call they resolve quickly but sometimes calls do not come out or they do not answer because of high demand
Date: August 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I put a 1 because Stillwater insurance itself does not have a mobile app and the website is very basic. The website functionality is ok and does everything required however with no mobile app it does make it a little more difficult to quickly access information. It is through Geico and I think that there mobile app and website is very easy to use and intuitive. If I had to rate geico's app I would rate them a 5
Date: August 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
It is a very efficient company at the time of elaboration and at home, emergencies are very useful and easy to execute
Date: August 06, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
My policy covers extended replacement, dwelling, personal property, personal liability, med pay to others, and back up of sewers and drains.
Date: August 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I receive all of the proper communication I need in regards to my policy and renewals from the insurance company.
Date: August 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I don't know if my insurance company actually has a website or app. I purchased the policy through Geico, so I can go there to see basic information, but I don't have a URL for Stillwater.
Date: July 27, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
In our home policy, we have full coverage which basically includes other dwellings, medical expenses if required, loss of use if we need additional repairs and any other structures. We included these because it was a good deal and wanted to make sure that every aspect of our house was covered.
Date: July 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The company does not have a mobile app to use however the website is very basic. there is not a lot of extra things needed on the website. it only has the essentials which is good for navigation however it does not give much information about anything else except for the policy.
Date: July 24, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
My policy covers any part of my home from physical damage. Additionally, I have many valuable items that are also covered under the policy.
Date: June 15, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I have not had to use the customer service yet. I do think however that since it is cheaper I may be sacrificing on this portion however they are paired with Geico so, I think that it may still have good customer service.
Date: June 02, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
it is a very good page it is colorful and diverse, besides, it is very easy to use, it has many tools, the only bad thing is that it is very slow and many times it is in maintenance
Date: May 25, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I have not had to file a claim for my homeowner's insurance yet. I have dealt with geico's insurance and customer service and they were very helpful and easy to use. I would hope that Stillwater insurance has the same customer service since they are being offered through Geico.
We had a floor a few years ago. I had to deal with customer service at the insurance company and they were pretty easy to work with and made sure we got everything we needed.
Date: May 09, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I compared this company with progressive prior to purchasing and progressives premium was 1.5x's higher than the premium that was offered through Stillwater.
Date: May 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The website and app are both designed for auto insurance policy holders. I do have auto insurance with the company as well, but there is not nearly as complete and functional use for either the website or the app from the home insurance perspective.
Date: May 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My home insurance covers the actual structure of my house, the belongings within my home, and a limited amount of medical-related costs for events that occur within my home.
Date: March 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
The company has always provided wonder customer service and be able to answer all my questions and concerns. Very responsive to emails and friendly overall.
Date: February 08, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
The premium that was quoted to me and which I ended up selecting was significantly lower than other companies offering comparable coverage.
Date: January 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
The company's website is user-friendly and very easy to navigate. Loads quickly and have never had issues with it. I can access any claims made and review my policy easily.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
I have never had to use my homeowners insurance. Therefore, my experience with any customer service representatives is non-existant. However, I can say that my company is not very good at advertising how to get in contact with them.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have not had to use the company's customer service as of yet. When I was originally searching for and signing up for plans, they were patient and willing to answer my questions, so I appreciated and enjoyed that experience.
