Synergy Group Homeowners Insurance Company Reviews & Ratings

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Synergy Insurance Group Overall Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
Synergy Insurance Group

Reviews by customers

Website/App

3 Star

4 Reviews

 

5 Star

3 Reviews

 

4 Star

2 Reviews

 
Policy Offerings

5 Star

7 Reviews

 

4 Star

2 Reviews

 
Communications

5 Star

7 Reviews

 

4 Star

1 Review

 
Premium
Synergy Insurance Group Homeowners Insurance Company Ratings

3 Star

3 Reviews

 
Synergy Insurance Group Homeowners Insurance Company Ratings

4 Star

3 Reviews

 
Synergy Insurance Group Homeowners Insurance Company Ratings

5 Star

3 Reviews

 
Customer Service

5 Star

5 Reviews

 

4 Star

2 Reviews

 

Synergy Insurance Group Recent Homeowners Insurance Reviews & Ratings | Share Your Review

Date: November 06, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
The company has responded to my emails and answered my calls in a timely manner. That is really all that matters to me. I have had no problems.


Date: November 02, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
I have not used any kind of app for my insurance company, but the few times I have visited the website were clear and easy.


Date: October 28, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
My home insurance company covers the structural elements of my home from wind and fire damage I believe. I do not know if I have flood insurance to be honest.


Date: October 18, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
The employees were knowledgeable and polite. I was honestly happy to deal with them and experienced no problems.


Date: October 17, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I think I pay a standard premium. When I was shopping I chose one that would be relatively cheap compared to others. So price wise, I am satisfied.


Date: October 02, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
I have not had any claims and not many reasons to call customer service.


Date: October 01, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
My premium was extremely reasonable. Even contacting my auto insurance company and trying to get a bundled deal, it was still more expensive compared to the premium of the current home insurer.


Date: October 01, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
I have not had any issues so far. I think this is what is important. Having a negative experience affects an opinion much more than a positive one.


Date: September 24, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
The companies interaction with me has been sufficient thus far. I do not feel as though I am being spammed or having any new sales imposed upon me.


Date: September 22, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
I like the companies customer service a lot, and have no complaints. They were great to work with for my closing and they have kept in touch via email any time anything needed to be adjusted.


Date: September 16, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
I don't believe my company has a mobile app. But the website is clear and easy to access.


Date: September 13, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Communication
I have not had any problems so far, so there is nothing to dislike.


Date: September 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I think it is clear to use and user-friendly. I haven't had anything negative to say. I can reach out easily if I need to, unlike some sites that hide their phone number.


Date: September 11, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Policy Offerings
I believe the only thing covered by my insurance is the dwelling itself.


Date: September 05, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
It isn't horrible, Of course, the lower the better as far as out of pocket cost. But I understand the company has to charge to be able to pay out.


Date: August 27, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
I am usually covered as far as the possessions in my house as well as structural damage I believe. Although I am not sure about water and flood damage.


Date: August 22, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
I have not used the mobile app. I have only interacted with the company through mail and on the internet.


Date: August 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
My house has all the standards covered. The structural components are covered from wind and rain.


Date: August 10, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
My policy includes coverage for dwelling, other structures, personal property, medical payments to others and liability insurance with a $500 deductible.


Date: August 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
Very hard for me to say because I don't use an app or go on their website. I deal through a broker on the phone.


Date: July 29, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
Since I have had this policy I have not had any claims so I really haven't needed customer service. I did, however, add another property that I own in Florida on and that was easy to do over the phone.


Date: July 28, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
I am not 100% sure, but I think I have just the basic policy. I don't think it covers anything crazy. Just what I needed to be able to get the loan.


Date: July 28, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Premium
I think my premium is pretty standard. I shopped around and the pricing was pretty middle of the road. I could use a lower premium if offered however,


Date: July 27, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Premium
I think my premium is standard. I don't think i pay more or less compared to other companies on the market.


Date: June 04, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
When I shopped for insurance over 10 years ago this company was a highly rated company with a competitive price. I don't recall the other quotes.


Date: June 02, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
The companies website is pretty simple. I had no issues at all navigating it to get a quote for my insurance and I loved the interactive interface of the process.


Date: May 29, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
I am covered for property loss or damage, fire and weather damage to the property and personal belongings up to approximately $250,000. I am not covered for flooding.


Date: May 15, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I haven't had to file a claim but whenever I talk to customer service the interaction is quick and friendly. Also i like that i talk to a human and not a bot.


Date: November 19, 2017    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
It is simple and clear, so far I have not had any problems with the service. I have only visited the site a couple of times.


Date: November 19, 2017    Age: Above 60    Gender: Female    Marital Status: Married

Communication
I have not had to interact with customer service at all. Everything was set up through my escrow.


Date: November 18, 2017    Age: Above 60    Gender: Male    Marital Status: Married

Premium
I think it's not necessarily expensive. Of course, I'd always like to pay less if possible. For now, I think it's probably the best deal I can get, so I'll stick with it.


Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I like that I talk to an actual human being instead of going through a bot or computer program.