Terre Haute Savings Bank Recent Reviews & Ratings | Share Your Review
Date: August 02, 2018 Age: 36 Gender: Female Marital Status: Married
Closing Fee
Our mortgage was fairly simple and straightforward to close. So, there was not a lot of extra paperwork. And the attorneys did not have to put in a lot of work or time.
Interest Rate
I think our interest was around average, for people with our credit score & credit report. It was within the range of interest rates with other banks & credit unions.
Loan Officer Service
Our loan officer retired while we were in the process. The one we started with was very organized & knew what he was doing. The second loan officer was still getting acclimated to her job and there were a few smaller bumps in the road, but it was closed on time.
Overall Rating
Pros
The people that I have interacted with at the bank are very friendly, helpful and knowledgeable. They are very easy to get in touch with and speak with.
Cons
The only negative thing I can take away from my bank is there is a lack of online tools/online resources.
Date: June 11, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Closing Fee
Our lender was very upfront about the closing costs we would incur so there were no surprises. We did not compare the closing costs between lenders.
Interest Rate
We went with a variable interest rate that changes yearly. That was the best interest rate we found when looking at area banks.
Loan Officer Service
The loan officer was very helpful. He explained everything very thoroughly and was able to answer all of the questions we had related to the loan. We felt he was very efficient and truthful.
Overall Rating
Pros
We have been very happy with our bank. There have been no surprises related to our mortgage. They have been very personable and seem to care about their customers. They are easily available to talk to when we have questions.
Cons
There has been nothing that we dislike about our bank. It would be a little more convenient if we were able to do more online when it comes to paying our mortgage and home equity loan.