Date: February 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Closing Fee
The closing cost was comparable to other lenders. I felt like I paid slightly below average in closing costs.
Interest Rate
The interest rate from my lender was the lowest available at the time. I am satisfied with my rate because it still seems to be a good rate today.
Loan Officer Service
My loan officer was efficient and answered questions in a timely manner. She was very professional and knowledgeable.
Overall Rating
Pros
I liked the professionalism and the efficiency with which the lender performed the process. I could contact the lender easily and without much trouble.
Cons
I did not like the lender's website at the time because it was not very sophisticated. This has changed over time as the website now has a lot of advanced features.