Universal Co of North America Homeowners Insurance Company Reviews & Ratings
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Universal Insurance Co of North America Overall Ratings
Universal Insurance Co of North America Homeowners Insurance Company Ratings
1 Star
1 Review
Universal Insurance Co of North America Homeowners Insurance Company Ratings
4 Star
4 Reviews
Universal Insurance Co of North America Homeowners Insurance Company Ratings
5 Star
2 Reviews
Customer Service
3 Star
1 Review
2 Star
2 Reviews
5 Star
2 Reviews
4 Star
2 Reviews
Universal Insurance Co of North America Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: July 01, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
the premium compared with other companies is quite accessible since it creates payment plans adapted for all types of clients
Date: June 16, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
sometimes very few are slow to solve problems, but it is very easy to communicate with her since she has a very broad communication platform
Date: June 13, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
The company sends me paperwork weekly, which is always the same. I feel that many interactions are done by a computer and therefore they are repeated or flawed.
Date: May 17, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
It is broad coverage trying to embrace the most common risks and trying to solve if they come to present these problems
Date: April 26, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I have only interacted with them once when we bought the house to pay a slight difference in the escrow and it was professional and pleasant. Otherwise, we have not had to interact with them. We also go through an insurance broker.
Date: April 10, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
My insurance company's website is not very interactive and looks like it hasn't been updated since 2008. There is no mobile application to speak of, but I would rather speak to someone in person if there's any damage to the house.
Date: March 23, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
My insurance agents offered ways to save money on my policy, including one solution which made my annual payment decrease by 40%. However, after working with him for a few months now, he is very unreliable and scatter-brained. I have to continually stay on top of him to make sure he gets things done.
Date: March 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
the application and the website are easy to understand and manage, and with which it is easier to get the information to present and future customers
Date: January 07, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I believe that my homeowners deductible is $1,000 but I am not sure without being able to look over the policy. I would rate Prudential a 4 because it seems their deductible was on point with other insurance carriers.
Date: December 29, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I haven't had much interaction with my homeowners insurance company except when I initially bought the policy. I pay the bill monthly and every now and then receive mail from them advertising new products. I would rate them a 4 on a scale of 1 to 5.
Date: December 29, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
I think the insurance offering are fairly consistent with other providers. I would rate Prudential a 4 because they do send me new offers periodically.
Date: November 18, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Seems like my home insurance covers more then others because i've heard of some family that had issues with theirs that I believe I wouldnt of had with mine.
Date: November 18, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
My premium and deductible is the usual as most home owners would have. It covers the usual with a 1,000 deductible.
Date: November 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I had a great experience when using my home insurance for a small leak from a pipe in my wall that turned out to be a huge issue. Had to have the wall opened, pipe fixed, mold removed, and everything cleaned up before putting it back together. All was completed in about 5 days. No hassle at all.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
My insurance company's website is not very interactive and looks like it hasn't been updated since 2008. There is no mobile application to speak of, but I would rather speak to someone in person if there's any damage to the house.
Date: September 19, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have been lucky that I have never had to interact with my insurance company's customer service, except once, and that was to pay a small difference in the escrow account after we bought the house.
Date: August 28, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
It is broad coverage trying to embrace the most common risks and trying to solve if they come to present these problems
Date: August 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
The premium is cheaper than some of the other larger insurance companies, like Allstate or State Farm. Their premiums would be 3-400 dollars more per year, although their service would be better.
Date: August 21, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
the customer service is quite good they are polite, of good bearing and they are all informed equally and in case of any doubt they can always answer
Date: August 16, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
sometimes very few are slow to solve problems, but it is very easy to communicate with her since she has a very broad communication platform
Date: August 14, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
My premium is half of what other companies offered me. I could not find a better quote or even a quote close to what Universal offered me.
Date: August 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
the application and the website are easy to understand and manage, and with which it is easier to get the information to present and future customers
Date: August 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
My insurance agents offered ways to save money on my policy, including one solution which made my annual payment decrease by 40%. However, after working with him for a few months now, he is very unreliable and scatter-brained. I have to continually stay on top of him to make sure he gets things done.
Date: August 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I have never used an app for my current home insurance company, and I'm not sure whether or not they even have one. I have also not visited the website of the company
Date: August 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
the premium compared with other companies is quite accessible since it creates payment plans adapted for all types of clients
Date: August 07, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
The dwelling and any medical expenses incurred by people hurt on our property, as well as theft coverage up to 25000 for contents in the home. There are a 500 deductible and a 2500 deductible for hurricane damage.
Date: August 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My home insurance policy covers my home from hurricane damage, other home damage, personal belongings coverage, $15,000 worth of exterior structures (sheds/fence), loss of use and minimal medical payments for injuries.
Date: July 27, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
My current home insurance policy covers the dwelling and any loss of use due to an accident like fire and so forth but it does not cover damage due to the act of God.
Date: July 26, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
I am extremely satisfied with the premium of my current insurance company. I feel like the amount I pay is reasonable for what I am getting and I do not feel like I am being overcharged.
Date: June 10, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
I have only interacted with them once when we bought the house to pay a slight difference in the escrow and it was professional and pleasant. Otherwise, we have not had to interact with them. We also go through an insurance broker.
Date: May 26, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
My company does not have an app. The website is good for what is needed but could be a bit easier to navigate and update. Overall it is satisfactory for what is needed but not anything to brag about.
Date: May 09, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
The company sends me paperwork weekly, which is always the same. I feel that many interactions are done by a computer and therefore they are repeated or flawed.
Date: December 26, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I am very satisfied with the interaction and communication of my current insurance company. If I have a question or concern about my policy I can call or visit my local office and get a prompt response.
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I am very satisfied with the customer service of my current insurance company. Anytime I have had any questions or concerns about my policy I have received a timely response from the company.
