I think I paid the average costs to close the mortgage. I was not surprised by something crazy. It was a long time ago though, so I'm sure it would be low now.
Interest Rate
I have a fluctuating interest rate that goes with the average. Sometimes it's great, and other times it's not.
Loan Officer Service
I have never heard from my loan officer at all. I have never even had anyone from my mortgage company call ever. You would think they would, but mine does not and that makes me dissatisfied.
Overall Rating
Pros
I like that they are willing to work with you to get you what you need. Although debt is never good, it's good to have a house to raise a family in and it's good that mortgage companies like to put you in a house.
Cons
I dislike that they prey on those of us that have questionable credit. They make you think you can afford this and give you all of this credit when in actuality, you can't and you don't. Most people don't realize this.
Date: June 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Closing Fee
I was very unhappy with the closing costs. They were much higher than I was quoted during the application process.
Interest Rate
I thought because I was an employee of the financial institution I was applying for the loan at that I would get a better rate. I was incorrect on this. I should have shopped around.
Loan Officer Service
My loan officer was overwhelmed with more work than she could handle. She was not responsive to our needs or wants.
Overall Rating
Pros
I actually did not like much of anything with the lender. At first, they were very receptive to what we wanted, but once the initial application was done we were like a forgotten footnote.
Cons
As I said above, it was not a good experience. I felt like I was just another number or check mark in a box. They were all excited about it until after the application process.
The closing costs and fees that I incurred through Wells Fargo were pretty much the same as other lenders charge. I was aware of them up front, so there were no surprises at closing.
Interest Rate
I financed my home through Wells Fargo, at the recommendation of my real estate agent. I looked online and compared the rate that they offered with the rates other institutions were offering, and it was pretty much the same as all of the other lenders for a 30 year fixed mortgage.
Loan Officer Service
I was fairly happy with my Loan Officer. I applied online, but then met with him in his office and he went through all of the fees, the process, etc. He was very thorough and very friendly.
Overall Rating
Pros
I like that Wells Fargo is a large company and that I can access my information/pay my mortgage payments online, but I also have a local agent that I can speak to if I have questions or need help with something.
Cons
I can't think of anything that I dislike about Wells Fargo. Overall, I was very happy with the closing process and have never had any issues with them since the inception of my mortgage.