Westfield Homeowners Insurance Company Reviews & Ratings
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Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I have not had to interact with our insurance company because we have not filed a claim or made an inquiry. But they always communicate any changes to us by mail.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Their communication is always on point. They are by far the friendliest company I have ever dealt with. They go out of their way to make sure the customer is happy
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website is very bare bones. It tells me how to go about filing a claim and the backstory of the company, but not much else. It doesn't give me any information on how to lower my premium or improve my home's value. I would like to opportunity to be able to create an online account and track my premiums over the years as well.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I could not be happier, once again if I have a problem they are there for me in hours at the longest and at times minutes. they will literally drive to my house to explain something to me if I am confused.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Communication is excellent and they can be reached 24/7 in an emergency.
Date: November 18, 2017 Age: Above 60 Gender: Male Marital Status: Married
Website/App
The website is very basic. Since it is a local, small company, they do not have a mobile app at all.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
When I was pricing out insurance quotes, I looked into 5 different companies. Westfield Insurance had the cheapest insurance when I bundled my house and my car together in comparison to everyone else. I was still getting the same coverage but it was cheaper overall.