Allstate Homeowners Insurance Company Reviews & Ratings
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Date: October 20, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
My experience with my home insurance's customer service has generally been positive. They were helpful when I had to file a claim. I have only had experience with them over the phone.
Date: October 20, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
allstate is good thats the only one we ever used so i cant really give you the run down on how it compares to others i just know it fits us best and gets the job done
Date: October 20, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I think our deductible has been relatively on par compared to anyone else. It doesn't seem out of whack comparatively.
Date: October 20, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Their rates are very reasonable considering all of the costs that they cover. I have had a pretty decent using both.
Date: October 20, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
They have good customer service when I have to use it, although I don't have very much experience using it.
Date: October 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
We are quite satisfied with our insurance. When an ice storm took down our tree 3 years ago, they had everything settled within a week.
Date: October 19, 2019 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
We have been using All State for over 10yrs and I have gone into the local office a few times for questions. They have always giving me answers and polite services. I enjoy there branch office.
Date: October 19, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
customer effort score is recorded on a numeric scale, so a higher score would represent a better user experience. For a standard seven-point scale, responses of five or higher would be considered good scores.
Date: October 19, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
The premium is much less than those quoted from other companies, though it has risen obvioisly due to moving.
Date: October 19, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I would rate Allstate a 5. Customer service has been amazing! They always come through. No hassles at all!
Date: October 19, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I am satisifed with my home insurance. I feel like they have been responsive to my needs. I have asked them about hail damage and they did send someone out to check.
Date: October 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Probably a bit higher, but we dont have alot of experience with other providers so its impossible for us to tell weather we really are getting a good deal or not.
Date: October 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Premiums and deductibles can vary from policies to policies.The prices points for premiums and deductibles all vary on the type of coverage one decides to purchase Premiums and deductibles can vary from policies to policies.
Date: October 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I am very happy with our deductible, but wish our premium were lower. It has gone up every year since we purchased the policy, despite not making any major claims to the insurance.
Date: October 19, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I would rate Allstate customer service a 5. I am extremely satisfied with my insurance. They are easy to talk to and always available to discuss options. I have yet to make a claim.
Date: October 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
allstate is good thats the only one we ever used so i cant really give you the run down on how it compares to others i just know it fits us best and gets the job done
Date: October 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Very satisfied. Earlier in the year a portion of our house caught on fire and the reaction time from the company was swift and generous. WE have also been with them for so long I really feel like they want the best experience from me.
Date: October 18, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I do believe my premium is 8 dollars higher than a different quote I got at the beginning of the year. I am able to bundle them together for easy payment
Date: October 18, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The customer service is pretty good and when needed responsive quick with little wait time.
Date: October 18, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium and deductible are on average at a lower cost in my option. All state overs the best rates.
Date: October 18, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
The premium is relatively cheap for the year as well as the deductible. I feel secure knowing I am covered.
Date: October 18, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I feel that I have done extensive research on trying to find the lowest rates for premiums and deductibles for our home insurance policy. Our company is the lowest I could find with many being in similar price.
Date: October 18, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I think that Allstate is pretty competitive with their pricing. It's comparable to other insurance companies but with exceptional customer service.
Date: October 18, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
All State has worked out for me. I am very satisfy with the service I've gotten from them. I would rate them at a 4 because there's always room for improvement.
Date: October 18, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
The deductible for the plan I chose with All State for my home insurance was the same if not slightly less than other insurance companies.
Date: October 17, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
It is extremely reliable based on reputable reviews and from my own experience. They are no hassle at all.
Date: October 17, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I am not happy in the least when it comes to my premium. Every year this seems to increase and I pay my policy in full for an added discount.I get that but i havent had a claim in the 5 years i have had the policy so it makes zero sense.
Date: October 17, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I was able to have the coverage i wanted with allstate and not have high deductables and the premium was set in my budget
Date: October 17, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
So far our experience has been fine. We haven't had any claims so it has been relatively low in communication.
Date: October 17, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
A homeowners insurance deductible is the amount you pay when you need to file a claim for damage. The average homeowners insurance deductible is typically $500 - $1,000
Date: October 17, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Well it was the great experience I do like there plan's and there service as well.
Date: October 17, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Customer service for allstate has been stellar, they have great representatives that care about your concerns.they have great representatives that care about your concerns.
Date: October 17, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I feel like our deductibles are better than a lot of companies. I can not remember exactly what they are of the top of my head but I do know that if the worst were to happen the deductible would not cripple us financially like some.
The deductibles are the best. Whenever I've needed them to see, they are always there.
Date: October 16, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
It is very nice company. I like there plans that's why i chose this one. I also recommend this to other people.
Date: October 16, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They have offered me nothing but excellent customer service. They also have more discounts than I have ever had before. The only reason I didn't give them a 5 is because of their extensive claim process I had to go through.
Date: October 16, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The deductible was on the high side of companies 1000.00 which i did not like premium is 1200.00 per year
Date: October 16, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I rate my experience as a 3. I completed pretty much the whole process online and I feel like the website was a little outdated and not as easy to use as other companies.
Date: October 16, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Home insurance rates are dependent upon a great number of factors, including the location of the home being insured and a policyholder’s previous claim history.
Date: October 16, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
i do not own home insurance right now. my boyfriend and I currently rent a home that is his uncles. The rent goes towards the insurance and taxes on the property. So i am not sure who that is through
Date: October 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Allstate has some of the best customer service across all platforms of insurance. They are known for this, and I've experienced it first hand that they go out of they're way to give superior customer service. I would give a 5 out of 5.
Date: October 15, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
Ok, so my dad is a super perfectionist and frugal. He will research and compare things like this for many months sometimes, and he felt this was the best deal for us, so I trust his judgement.
Date: October 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I have been satisfied with the customer service at Allstate so far. When I call to make a claim or ask a question, the representatives are kind and knowledgable. They are fast to reply to inquiries and explain the policies that affect me.
Date: October 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I never needed to really use the customer service at all state so I would say that it's satisfying, maybe a 4 or a 5.
Date: October 15, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Actually, they've been pretty good. We had to file a claim for a new roof. Everything went pretty smoothly. They covered the cost, minus the deductible, and let us choose the company of our choice to do the work.
Date: October 15, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
All state offers great premiums and options at affordable prices and I feel we have more variety and option than other insurance companies with All state as our plan.
Date: October 15, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
The customer service at Allstate is very satisfactory. They're were great at explaining different insurance types to me and even allowed me to pay the full year's insurance in full!
Date: October 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
My experiences have been good, although I have not had to use my home owners insurance my agent has always been there to answer questions and help make sure my policy is right.
Date: October 15, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
They are very easy to work with and to get set up, and their customer service line is not on hold like other companies.
Date: October 15, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I think the customer is fairly good. I don't really have any issues, but I haven't had to call them recently either.
Date: October 14, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I always have a good experience with them they have patience and help me out
Date: October 14, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
The customer service I have gotten from them has been decent. They check in from time to time to see if I need anything and I really appreciate the kindness from them.
Date: October 14, 2019 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
The customer insurance service at Allstate is outstanding. This is a small company which is very customer focused. We never talk to a recording.
Date: October 14, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Allstate provides the coverage immediately without any hassle and the returns policy is good and since they are experienced they can easily process the returns with out any difficulty.
Date: October 14, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Allstate insurance deductible is the amount you pay when you need to file a claim for damage. The average homeowners insurance deductible is typically $500 - $1,000
Date: October 14, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
it was pretty quick, did online registration. had no problem so far. Their website had all the information. had a good experience overall
Date: October 14, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have been an Allstate customer for a very long time.was very satisfied with how it was handled. Prior to that I had a hit and run side swipe on my car and I was also impressed with how they handled that issue.
Date: October 14, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
The premium and deductible are industry standards. However, the cost for those is much lower than others. So they are very similar overall as far as what they offer people.
Date: October 14, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
My premium and deductible are about standard for the industry. I am sure that if you shop around for every single level type of coverage you can find it cheaper elsewhere but I have all my policies under one company,
Date: October 13, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
There premium and deductible are very nice. Before I chose this company I checked a lot of companies and then I chose this one.
Date: October 13, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium is in line with other companies for the coverage. You have many deductibles to choose from. I want to stay with a well known company.
Date: October 13, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Our deductible is the same as it's always been with other providers but our premium is lower...that's why we chose them.
Date: October 13, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
It is pretty expensive and at first hard to understand. I think it is expensive and when something does happen it does not cover everything completely.
Date: October 13, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Allstate home insurance is an excellent choice for most first-time home buyers and homeowners looking for specialized coverag
Date: October 13, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Allstate's customer service has been over all quite good. There was an agent's in the same building as a previous employer of mine, and that coupled with competitive rates caused me to start dealing with them.
Date: October 12, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
The premium and deductable offered by Allstate is very similar to what other companies are offering. Very competitive and affordable.
Date: October 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I have mixed reviews about my home insurance company's customer service. They have been consistently professional to speak with, but I have had long wait times having them return my calls 2 business days after leaving a message.
