Farm Bureau Homeowners Insurance Company Reviews & Ratings
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Farm Bureau Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: November 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
My insurance company's customer service has been good. They helped me quickly on the few instances that I needed them to.
Date: November 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
I am satisfied with everything my insurance offers me. They make sure to ask me about life events to make sure I am covered in all aspects.
Date: November 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I think our premium is one of the lowest around. I haven't shopped around lately, but when I first purchased the coverage it was a great deal.
Date: November 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I would rate my home owner's insurance as a good quality insurance company. We have had good experience with our home owner's insurance rates, agents, and company as a whole.
Date: November 19, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
I have been very happy with my customer service every time I've talked to them. They have always been very responsive and very courteous. I would rate them a 4, just because I always hate to rate either at the max or minimum.
Date: November 18, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
My experience has been great with this insurance company. I switched because the people at state farm were rude and kept messing up my policy. Farm Bureau is nice and gets me exactly what I need.
Date: November 16, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Farm Bureau makes it easy for me to keep my family safe. Their auto-payment options and easy-to-navigate website help me stay protected and get the information I need.
Date: November 14, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
It was difficult to find my current agent, and I get the feeling that no one knows me, but I always get what I need.
Date: November 12, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
Their customer service is what I would call mediocre, so I guess I could say they get the job done at least at minimum service necessary from them. I don't care one way or the other right now, but I'm sure I will when it matters.
Date: November 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
My premium is a bit lower than some others, about $950 per year. It was higher, but I called and got a lower rate.
Date: November 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They are local people and always friendly. They seem to like the job they do and have always been able to answer any question I have had.
Date: November 11, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
I like the treatment that is given to people and that favors a lot of positive things
Date: November 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website is fairly basic. It has nothing flashy but does the bare essentials. I can pay my bill on there, and I can see when my next bill is due. However, I cannot look up my policy information there. And I must know my policy number to login.
Date: November 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The office personnel at the local office is really rude and the agent is hateful.
Date: November 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
Our policy offeres accident forgivness, so when my granddaughter broke her elbow over a tree root, our policy covered it 100%.
Date: November 08, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
They tried to put up an app, and maybe there is a new one since then, but it was impossible to get into my information. When I was able to log into the site, it was hard to find anything.
Date: November 08, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I think there customer service is Ok. I think some days they make sure you are happy and well taken care of, and some days you can hardly get your point across to them. I think it could use a little work so every one is on the same page
Date: November 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I think the webiste and mobile app is great, Its very easy to find what I am looking for and get signed in to make payments as well. I love how bright the site is and how easy they make it to find what Im looking for.
Date: November 06, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
They're always good on giving bills on time. I've never had an issue with not receiving a bill. if there's ever been an issue I've never not been contacted its always been addressed ASAP.
Date: November 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
I have basic home owner's insurance. I am protected from Acts of God such as flooding, trees falling on the home, and it catching on fire. I am also insured up to 25,000 in case of theft and 250,000 for damages.
Date: November 05, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I like it because it helps me find very comfortable places for me and my family but the negative is that other people can see it before me
Date: November 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like customer service. They have been very helpful the few times I have called. On my most recent call, I was able to negotiate a lower premium with them.
Date: November 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Our company is very prompt about calls backs and follow ups,. They were slow to cut checks for my daughters accident but still very prompt.
Date: November 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
My insurance policy payments platform is managed by matrix and if there is a problem with a payment the insurance company will not help you resolve the issue and matrix is almost always unreachable
Date: November 01, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I have never done any price comparisons. What was offered to us with the first company we approached, seemed reasonable. We also know the people that work at that company dealing with our policy.
There is a lot covered by the policy on the house, I believe the only things that aren't actually covered in any event except for disaster would be the major appliances.
Date: November 01, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
help me with environmental my home and have it safe for my children and my family since that allows me to have more security
Date: October 30, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
My policy covers storm damage from hail, winds, tornadoes and fire. It does not cover damages from normal wear and tear. It has theft policy and cover;s the contents of the home from theft or natural disaster.
Date: October 29, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
Our premiums run about 100 less than where we used to be. THis is why we switched companies.
Date: October 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
NC Farm Bureau is a fairly small insurance company. Due to that my agent knows my name. They greet me over the phone like a long time friend, not just like a customer. I never have to wait more than 30 seconds to talk to someone, and questions are answered very quickly and expertly.
Date: October 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
It covers Damage caused by fires, lightning strikes, windstorms and hail. It also covers dwelling protection as well. It covers liability protection also.It covers loss of use as well
Date: October 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Everyone that we interact with (interaction is very minimial on a business level) is very friendly. You're greeted when you walk in, and even the learners seem to be experienced. I'm almost always in and out.
Date: October 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
It is a basic we site, not too flashy, but has the contents I need. I mostly use it to pay bill or look up my bill or policy info.
Date: October 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium is fair with them. I have car insurance with the same company. Therefore I get some added benefits, and my home insurance was cheaper than any other rates I could find. They were bundled together for simplicity.
Date: October 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
Well I guess I have never used the mobile website, which is why I picked the middle number, which is three. I've never had a reason to use the mobile website. I usually just write a check out and bring it to the building to make my payments while i'm already out doing other errands.
Date: October 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
They send paper bills and messages, notices do not come by phone which I would very much like improved. They do check the house for things to make sure we stay covered, but they're not that great at helping you figure out what to do about issues.
Date: October 23, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
They have excellent customer services and knowledge base on what our needs are.
Date: October 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
THe website that our company has is very easy to use. I can log on and look at anything of mine anytime.
Date: October 22, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I had to get home insurance to live in the house I currently rent. The premium was very easy to understand, fulfilled all my requirements ,and most importantly it is very cheap. I am happy with what I am receiving.
Date: October 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
I liked everything and I agree in all things because it helped me a lot to my family and many more
Date: October 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I feel they rush a bit, sometimes I want to explain my issue and tell them whats going on and they want to get right to the point and not take all the information in, There is one lady who is very nice and sweet and that make it alot easier to deal with them.
Date: October 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
My local agent always acts like he is doing us a really big favor allowing us to buy insurance from Tx Farm Bureau he is really rude and hateful if my premiums wasn't so affordable I would change companies.
Date: October 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Home is covered for full value, including out buildings. Liability is 1 million. Content covered is 75% of home value.
Date: October 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
it does not compare with another one or with more than 1 but for me it is the favorite and I always go to it
Date: October 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I haven't seen anything much different from the costs associated with my company versus the other companies out there that I've compared them to.
Date: October 18, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
my insurance premiums are lower than most this could be related to the fact that I have not filed a claim in five years. My premiums lowered this year but that could be because of the fact that I have not filed a claim or because of depreciation.
Date: October 16, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I feel like we get a great premium, I compared before I went with this company and we pay significantly less and we get a whole lot more too. It is a stellar deal and I would recommend my company to anyone.
Date: October 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
We have had damage done to our siding during a storm. Our house insurance paid for everything that was damaged in full. Our rates are not bad, and the brokers we go through are local.
Date: October 05, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
Company's website is easy to navigate. Policies are listed clearly and there is an option to print declaration page if needed. I have the option to pay online. I have no dislikes from my insurance company's website.
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
I feel like our premium is good, but it could be better, it's a little high but it's nice to know everything is covered.
Date: October 05, 2018 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
This insurance company insures against fire, wind damage, water damage, theft, and injuries attained on my property to other people.
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
the interaction with this company is excellent since it offers security and confidence in its services
Date: October 05, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I have not compared insurance rates between companies. We have had a farm bureau since buying the house in 2011 and are happy with them.
Date: October 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
I like that the website is easy to use, for the most part, sometimes I get confused by some of the tabs and how many options there are available to select from.
Date: October 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium rates usualy always stays the same and if the rates was to go up its never that much of an incress,un like some other companys,there rates may chang or incress every six monts
Date: October 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My home, damages, and theft are covered in the policy. My home contents are also covered. Weather damage is covered.
Date: October 05, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
they are always gently and they solve you problems as soon as they can
Date: October 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They do a fine job. I always say that discover card has the best customer service there is and they arent on that level.
Date: October 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
For the coverage that i get, i feel as if the cost is good. I also have other structures on the property that are covered.
Date: October 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
We just heard that they will not be a local agent in our town. We will start looking for another agent,
Date: October 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
Dwelling, other structures, medical payments. loss of use. Automobiles that may be damaged, items in the home.
Date: October 03, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
I have really liked my home insurance company because they have been there when I needed to file a claim and got my money within two weeks.
Date: October 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I have always trusted this insurance company. I haven't really shopped around so I'm not sure how it compares to others.
Date: October 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I have never really needed to contact them for customer service. We pay our premium and we haven't had anything come up that would need contacting them about. When we did get the policy, we went to the office in person and they were very friendly and helpful.
Date: October 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
My home is protected from natural disaster and fire damage, as well as the things that I own, up to a certain dollar amount.
Date: October 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The customer service is the best feature they have. They have local offices all over where you can go and sit and talk to them about any issues you may have. They seem pushy when they want to look at policies and so forth, but I love the fact when there is an issue I can run right into the office and talk to someone on the spot.
Date: October 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
I wish that my company’s app was more user-friendly and up to date. It crashes or stalls when I try to use it.
Date: October 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I cannot say enough good things about this insurance company. Their representatives are one of a kind and always there to help when I need them.
Date: October 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
They make sure everything stays correct with life changes. they are kind and caring
Date: October 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I don't think they have a mobile app. Maybe get one. Everything else is fine.
Date: October 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
everything in my home is insured ,all my funture,the house its self its coved for65000 also is covered from even earthquakes.
Date: October 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Of course that could always be lower. Paying insurance always sucks since it serves no purpose unless something bad happens.
Date: October 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
The website is great. It is very user-friendly and I haven't ever had any trouble accessing my account. It even makes it easy to pay online.
Date: September 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
Farm Bureau sends policy updates and information in a timely manner. My agent is usually available when I call. Their website is informative as well
Date: September 28, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
Any time I've had to use our insurance everyone has been so nice and so kind. I feel as if they truly care.
Date: September 26, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have had no issues recently with service however I did have a claim at one point for water damage and I felt that I was underpaid.
Date: September 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
this page can help me solve any question I have about it
Date: September 24, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
They do not have an app or website I can use. This is a drawback but their service more than makes up for this.
Date: September 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Once again, they are a small office in our town and they know you by name.
Date: September 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
It's always been top notch, I have never had any issues with them. They are always polite and very sweet to everyone.
Date: September 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They send me my policy on time and always give me places to go to for more information. They are very upfront about coverage, limitations, and charges.
Date: September 22, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
They always return phone calls, they took the phone calls the same day and walk-in visits. There is always someone in the office, a matter of fact there are many people there. It feels warm and welcoming when I go to the office to discuss my policy.
Date: September 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like the company website because I can see what my coverage is when the payment is due and make minor changes. I believe I can also report damage using the app but I have never tried so I'm not sure.
Date: September 21, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
Had to file a claim when a pipe busted in the basement apartment. My agent was there the next day to access damages. I got a check to get it fixed up within the week. Great service.
Date: September 21, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
Its low enough where I don't notice it has gone out of my account every month and its fair for what is covered I feel.
Date: September 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I have only had my home insurance with the company I currently have and have not shopped for insurance with other companies. I cannot compare other companies at this time.
Date: September 20, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
It has a local office with a small town feel. The service is great and they take the time to explain everything to you.
Date: September 20, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
While I am unable to make any changes to my policy via the website, I can get answers to many questions I may have, and find info on contacting my agent if I have additional questions, or need to make changes.
Date: September 20, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
It covers everything I need in the event of an emergency or loss of home
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
When I have called to cancel certain parts of our coverage they have gotten a little bit of an attitude, and make it harder than it needed to be to get things taken care of.
Date: September 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
things that are covered in my home insurance policy include fire, loss or damage to personal belongings, water damage, and acts of nature.
Date: September 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
They are friendly and nice but just take so long to get anything done at all. Having to go in person to even get a copy of the policy or make even a tiny change is time-consuming.
Date: September 18, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
My insurance premiums are almost 1000.00 dollars cheaper every six months which is 2000.00 a year than other companies. I received new quotes in June 2018.
Date: September 18, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I really only use the website once a year to make my membership payment but when I use it its very easy to use.
Date: September 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The communication is great. Whenever anything new changes they inform me via email instantly. The agents also know me by name and are very warm and friendly to me. I enjoy them a lot and feel wanted.
Date: September 18, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I think my premium is comparable to other companies. We researched it with quotes from other companies 7 years ago. I just don't remember the amounts discussed at the time.
Date: September 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I like that it's easy to use and easy to understand. It's a great website/ app. Certain categories are easy to find and manage.
Date: September 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
Our premium is the lowest I have been able to find. I check yearly to see how our insurance company compares to others and Farm Bureau is always the lowest. I personally think our premiums are high considering we haven't ever filed a claim but in reality they are lower than other companies.
Date: September 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I believe I pay a below average cost for my coverage yearly. Sometimes deductibles do increase if you have a claim but that's to be expected.
Date: September 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My homeowner's insurance policy pays for damages to anything in the house and structures on our property. I believe we are covered in case of many 'acts of God' like tornado, flood, and earthquake. There is a deductible of $500 I believe.
