Farm Bureau Homeowners Insurance Company Reviews & Ratings
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Farm Bureau Recent Homeowners Insurance Reviews & Ratings | Share Your Review
Date: September 16, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
I love that with my policy I feel covered if something was to happen and I dont have an enormous deductible.
Date: September 16, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
They are always there for me when I need them. I have never had an issue where my agent did not return my call immediately
Date: September 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I feel like the premium is a little lower than the average premium. I don't think its much to pay for the coverage I get.
Date: September 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The company's website is not easy to navigate. I often have to spend a lot of time trying to find what I am looking for, to the point that I actually dread having to log into the website. A mobile app might exist but I don't use it because, when I go to the website, I generally do so because I need to print or view documents.
Date: September 15, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I like how easy and accessible it is to view my policy and make certain changes if I need to. I also like how the app has an email and chat feature.
Date: September 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I think their website is nice, but it is not super user-friendly it doesn't explain a lot and I feel like it should. The site always times out and has errors and I don't like that but overall it is a nice site could use a little tweak though.
Date: September 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I shopped around for the best rate and coverage available. This was the best one even though it was 10.00 more than the other company due to giving me more for my money as it also covers things I hadn't thought of.
Date: September 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium seems fair compared to other companies for what you get in return.
Date: September 14, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Great customer service. The few times I have had to contact them, they have been very friendly and quite helpful.
Date: September 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
like i say the people are great that work there they interact with others in a really great respectfull way,and they communicate great with others.
Date: September 14, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I really haven't had to use them much. Just some quick questions and they have been great. My insurance broker is also very willing to answer or find out the answer to questions as well. So I have two lines of communication open to me.5
I really dislike nothing about this company. I have had them for over 31 years for all my insurance needs,they have always been there, and been dependable.
Date: September 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
I like the communication of this company due to the fact that they communicated with us daily while we were working on getting the loan. They would not loan us money until we had insurance.
Date: September 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Home repair, including yard structures. Includes expenses for inconveniences during repairs and medical payments from accidents.
Date: September 13, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
We have all our electronics covered as well as furniture, vehicles, appliances, 4-wheeler. We have covered most everything inside our home and outside.
Date: September 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My insurance covers loss due to theft for items inside as well as damages caused by humans and most natural causes.
Date: September 12, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
I am covered in the event of a flood tornado or act of god. I also have my furnishings covered. I made sure my roof was covered also
Date: September 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
If I have to wait for them to call back they always call back within 30 min and apologize for the wait. They make sure that I understand everything.
Date: September 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
It is a small office in our local town. They are very proficient. They know you and your family.
Date: September 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
It was difficult to find my current agent, and I get the feeling that no one knows me, but I always get what I need.
Date: September 10, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
I have not had a lot of experience, but I did call one time and ask that my premium is lowered if possible, and they were able to accommodate me.
Date: September 10, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
pays to repair or rebuild my house if it is damaged or destroyed by fire hail explosions windstorms theft damage from vehicles
Date: September 10, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
The site is fine but outdated. It functions as it should but it does look like it is straight out of the 1990's
Date: September 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think it could be better, it seems like you get a good price when you sign up and then your premiums go up the next year. And when you question if they give a song and dance about the replacement cost.
Date: September 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Farm Bureau is more expensive than Allstate (my previous carrier). Allstate really screwed me over on a claim though, and I vowed I would never do business with them again in any capacity.
Date: September 07, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
This is the only competitive policy that we could find in our area. The rural area is hard up for competed insurance by leading company, nobody wants to have an office.
Date: September 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I like the company's website because you can pay online and it tells more about the coverage types they offer.
Date: September 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
It covers natural disasters, fires, and burglary. It also covers acts of God such as hurricanes and tornado. Flood coverage as well.
Date: September 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The people that work for my insurance company are extremely polite, efficient and personable. I don't dread having to speak with them. They have also been extremely helpful in the past.
Date: September 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
The customer service is okay. I tend to get better service from the 800 number than in person from our local branch.
Date: September 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
My only complaint is the mobile app doesn't seem to be user-friendly and I would like to see them give us the option to have electronic insurance cards. I love the website, it is easy to use to make a payment or file a claim.
Date: September 05, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I check premium rates on occasion, and Farm Bureau has always offered the best prices for me. They don't do as much advertising, and I think that is why they can offer the best prices.
Date: September 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They always seem in a rush which makes me believe this is why they forget most of what I am asking to have done or they just don't do it at all. I wish I could call once and get my request completed the first time and correctly.
Date: September 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
There really isnt much communication with them. I dont really think thats a bad thing, but they dont really reach out.
Date: September 05, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
Same as above. Great customer service. The few times I have had to contact them, they have been very friendly and quite helpful.
Date: September 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I like my companies website, because it is easy to navigate, and always updated, and easy to find.And colorful.
Date: September 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I have no idea about other insurance companies and their premiums as I have been with Farm Bureau for more than 30 years.
Date: September 02, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
Our home, anything within our home and property. Personal injury covered under homeowners and damage caused by our property.
Date: September 02, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
My insurance company offers the lowest premiums with the most coverage that I can find. I have looked into swapping my insurance but can't find anyone better.
Date: September 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I am very happy with the level of customer service that I get with my insurance company. They are very helpful when I call.
Date: September 02, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I feel like for everything that I get in my home insurance policy is very affordable compared to other companies that I looked into.
The website is satisfactory and works well. I can look up my information and pay my bill here without any trouble.
Date: September 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
The agent gave me her cell number. I am able to reach her at any point I need her which is a huge advantage.
Date: September 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I have always had good communication with my insurance company. I can't remember ever having a problem with them since I joined almost 15 years ago.
Date: August 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I think the communication is great. They are always sending emails and mail about when bills do or payments are received.
Date: August 31, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
THE WEBSITE IS NOT PARTICULARLY EASY TO NAVIGATE AND DOES NOT ACTUALLY ALLOW A LOT OF INFORMATION. USUALLY JUST CALL MY LOCAL OFFICE IF NEEDED. THEY ARE FAMILIAR WITH OUR RURAL FARM COMMUNITY AND OUR NEEDS, BETTER ON A LOCAL LEVEL.
Date: August 31, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I get a discount for having my car insurance handled thru the same company, so I like that. I have not comparison shopped in a long time for other rates but I believe it is a fair amount for home insurance. I have honestly not taken the time to see what rates would be elsewhere.
Date: August 30, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I have never shopped around to see what coverage would be with other insurance companies so I cannot answer this one.
Date: August 30, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I think they have great rates. Since not anyone can use their service the price is lower
Date: August 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Farm Bureau's mobile app is easy to use and loads fast on my phone. The website is easy to use and is very self-explanatory.
Date: August 28, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
It is not a very clean layout, which makes it difficult to find common things. But it is fast, and once you learn how to use it, it works well.
Date: August 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I personally know my insurance agent and have always been able to call or stop by his office if I had any questions or concerns and have always received help in a timely manner.
Date: August 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Every representative I’ve spoken with has been nothing but polite and has worked with me on how to be convenient for me and what I need out of my policy.
Date: August 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I have had no issues with the interaction I think it's fair and the agents have always been very nice to me.
Date: August 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
Our company is the cheapest on the premium. But then when you have a claim they won't pay
Date: August 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Customer service has been great. I have had no issues with it they are always more than accommodating.
Date: August 26, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
From the moment you walk in the door, you are greeted with a friendly smile. I have never had to wait too long to see my insurance agent.
Date: August 25, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
They are easy to get a hold of, very helpful, and they are quick when processing claims
Date: August 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
They are good about calling and updating you on what can be changed and anything that can be added to your policy.
Date: August 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I am extremely satisfied with my insurance company's interaction/communication. They have called me at home to explain issues and are prompt to respond to any claims filed.
Date: August 24, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I actually don't know if our company offers a website. I'm sure they probably do but I have never accessed it. I usually just call if I have a question or a problem. It would be nice if they did have a website that they advertised it more to make consumers aware.
Date: August 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
I haven't used their website very much, except to find their phone number or to pay a bill. I haven't ever set up a login.
Date: August 23, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
398$ annually is very affordable to be properly insured and have peace of mind if anything were to happen to my home.
Date: August 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I feel like the premium is a bit high, but it does offer us a lot and I like that, but I feel like some people have it a little cheaper and I want to keep looking around to see what can be found.
Date: August 22, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
I have gotten offers in the mail from other insurance companies for premium quotes as low as $300-500. I have not checked them out as I work during normal business hours and have not been able to make an appointment, but these offers make me feel like I may be paying more than I should.
Date: August 22, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Overall the customer service is very good if I call the corporate office for customer service. If I call the branch office I usually have to call back 2 or 3 times to get the problem solved. I have had issues where i called to raise my deductible only to find out 6 months later that the deductible was never changed.
Date: August 21, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
Floods, Weather damage, home break-ins, fire, burglary, robbery, vandalism, water damage, tornado, hail.
Date: August 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I believe that the premium is more expensive than most other insurance companies. I am not convinced that they would cover much if I needed to use it.
Date: August 21, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I think the website is easy to use and very manageable as well. There are no glitches or anything on the site either.
Date: August 21, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I like the companys services,because they have always has had good services.the workers there always treat people with respect kindness and with a smile and are very hard workers,and realy great people with good bussiness
Date: August 21, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
It is lower. That is the reason I went with them, they are the cheapest.
Date: August 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
It's not very user-friendly, and the agent listed as my agent is not current. I don't think they invest much in their web presence.
Date: August 20, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I am not able to change my policy online! I have to go in person to do anything and it takes at least an hour each time. It is super annoying and I am even looking into switching companies because of this!
Date: August 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
My premium could always be less. We previously had our car insurance through the same company and received a discount for that. When we switched our car insurance our rate went up on our home insurance.
Date: August 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The service is excellent. If it decreases it would give me a reason to leave the company but that has not happened yet.
Date: August 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
I enjoy the benefit of using their website to compare my policy to other policies available. As of now, no one else wanted to cover a rural home from 1950.
Date: August 16, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They are very nice and always willing to answer questions. They have also suggested things that would help me have money
Date: August 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Their customer service (the lady in the office) always takes care of anything from changes in my policy to making payments on my policy, in a friendly and efficient way.
Date: August 15, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I like the ease of setup. I can easily find my way around the site, i can find my policy, make payments, file claims
Date: August 15, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
Premiums on home insurance seem to be getting higher and higher. When I first took out the policy, I checked multiple companies. For the combination of both home and auto, my company had the best rate.
Date: August 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
My agent is always available. Day or night if anything is needed. This is a huge reason they are my provider.
Date: August 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
They have amazing customer service. An agent even assisted me over the weekend on a new vehicle purchase recently.
Date: August 14, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
I have very limited interaction with my insurance company. I would call their communication adequate mostly because I don't really have anything good or bad to say
Date: August 14, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
It seems fair, I would always like for things to be cheaper but I feel as if it's a fair price.
Date: August 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The website is extremely user-friendly. I don't use the website often because the premium is part of my mortgage payment and I have never yet filed a claim. When I do use the website, I can remember how it works and where to find information because of the layout and how the options are displayed.
Date: August 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Due to extreme weather in Florida, there are not a lot of options for insurance and some of the prices are very high for hurricane and flood insurance. Florida Farm Bureau premium price is affordable and we also are required to be members of the bureau as well.4
Date: August 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
Sometimes when I click on the links it gives me a bad gateway. Also at times, it takes me to the wrong place
Date: August 13, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
The communication is good, They are supposed to send out newsletters and emails and sometimes they slack on that area but overall the communication as well and the interaction is great too, when we go in we feel like family.
Date: August 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I have not used the customer service much but when I did (renewing) the person at the other end of the phone was polite and respectful.
Date: August 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I really dislike nothing about the interaction/communication within this insurance company, they have always been very concerned and very quick to help.
Date: August 11, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I have always had good experiences with customer service through Farm Bureau. I can't say that I have ever had a problem with them.
Date: August 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
Most interaction is through the mail but it has all the information I need.
Date: August 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My rate is about the same as with other companies I have checked out online. However, my current company requires a 25$ fee every year JUST to have insurance with them. It's beginning to feel like a rip off!
Date: August 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I think our premium is one of the lowest around. I haven't shopped around lately, but when I first purchased the coverage it was a great deal.
Date: August 11, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
The company offers an adequate service, therefore I do not have any negative comments towards it
Date: August 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The customer service is great. The worked with us to obtain insurance so we could get a loan on the house. I paid cash for it and needed more money to complete the repairs.
Date: August 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The website is sufficiently usable. I mainly used it for online bill pay and rarely for anything else, although I have used it to look up policy details a few times.
Date: August 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
The company has been good to me. Every time that I call I can always talk to my agent. And if he is not in the usually calls me back within an hour.
Date: August 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
They were the best price for the best coverage for what we wanted.
Date: August 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Our insurance agent is very knowledgeable and personable. He is easily available via phone or email and is always willing to help whenever needed.
