Top Nebraska Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Nebraska homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Nebraska Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 15, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I believe I pay the industry average when it comes to premiums and deductible. I like that it is paid with my mortgage every month
Date: September 16, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
They've been pretty responsive and have given me the best price on my insurance. I'd give them a 3. Sometimes they are not very communicative, but overall they've been helpful.
Date: September 10, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Last year we had hail damage from bad weather. I called to file a claim, which I had never done before, and I received the best customer service.
Date: October 02, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
To be honest our family has chosen state farm because it is the cheapest in our area. The other aaa and allstate are just too high. Here in california we also must have an earthquake codicil so that makes things even more costly.
Date: October 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I do like their customer service. Every time we ever need something they are available to help or are available to find the answers we need. We can always get a hold of them we can always find someone to talk to they always answers their phone.
Date: October 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I love the State farm home owner insurance mobile app and website. Things are always easy to manage online or via mobile. I can even make payment easily online at the drop of my fingertips.
Date: September 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
With State Farm Home owner insurance, I have several things covered. I know that roof damage, water damage. I also know that jewelry is covered. I also know any problems with basically anything is covered. I also believe fire protection as well. I am forever grateful for insurance.
Date: September 24, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
The website is very easy to use. I can find information easily about my different accounts that I have. However, I have found it difficult to use the payment site. Several times I thought I made a payment, but I wasn't signed up like I thought and the money didn't come out of my account. I worked with my agent thought to get it taken care of.
Date: September 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I feel like I get a lot of mail from my insurance company. I don't mind the birthday cards, but I get a lot of documents from them. I have 3 cars aside from my homeowners insurance. Every Time something renews, I get a new set of documents. It also seems like some of the documents that come from my insurance company are from corporate, they just put my agent's name on them.
Date: September 22, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I like the fact the agent is always available when i need to talk to him or when i need to file a claim.
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I recently switched to State Farm because they offered a lower premium. It beat the price of my old home insurance company by $150.
Date: September 20, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
I could not find any major company that would insure a house this valuable. I was previously insured via an insurance broker and it cost in excess of $10,000. There just isn't much competition to insure $3 million homes.
I best thing about State Farm is that they are always available when I need them (to speak to a real person) and they don't ring us constantly trying to upsell their products.
Date: September 18, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I haven't gone to their website in a while. The last time I used it, it was easy to understand and access information.
Date: September 18, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I have had great interaction with my homeowner's insurance company. I was able to get access to my claim's agent anytime I needed. I also have had great interactions with my State Farm agent at their office.
Date: September 17, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
I have comprehensive coverage on my home from State Farm. The value of my home and my property is covered under my homeowner's insurance.
Date: September 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I did not shop around for my coverage, i only looked at state farm because i know they are a very good insurance company.
Date: September 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium of my homeowner's insurance is comparable to others in the industry for the same coverage. I also have car insurance with State Farm so I can discounts as well.
Date: September 09, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
The premiums compared with other insurances was the cheapest around my city I live in. I also felt like State farm had a better plan overall. That is why I went with State farm versus other insurance companies. I will continue to keep this insurance company verses the others out there.
Date: September 09, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I think overall the customer service with State farm is great! Each time that I have had to call people was very nice and very helpful. If I came across a problem or issue they try to make sure that I am a happy customer at the end of the day. So I honestly have nothing negative to say.
Date: September 06, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
They are always a pleasure to deal with and very responsive. We had major damage in our previous home and were delighted with the high quality of the repairs.
Date: September 03, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
Over the last year my premium has gone up by about 8%. I've been told by my agent it is due to a high number of claims in the area. I have not had a claim though.
Date: August 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
Citizens were almost the only provider left in Florida when big companies pulled out because of risk over hurricanes. I am satisfied with the rates I am currently paying.
Date: August 25, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
If I have any problems, my insurance company works hard to explain or get it taken care of in a timely fashion.
Date: August 10, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
Fire, tree damage, wind damage, Liability for injuries to visitors, interior damage from broken pipes or frozen pipes
Date: August 07, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I have never had a reason to use the state farm mobile app. I really can't comment on its quality on that basis. I have never had to file a claim and I visit my agent in person to make payments.
Date: August 06, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
We have not compared rates because we have been with the same company for so long and like their people and service. We have been told we could get a better rate and so doing this survey will most likely prompt me into doing a comparison. Mostly because my mother is now retired (father recent deceased) so it would be expedient for her if I looked and some of the better rates I have been told about.
Date: July 31, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I have never had a single issue with any interaction or communication I have had with the company. Everything has been just fine.
Date: June 08, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I only deal with the staff at my agent's office in Darien CT. They are friendly and professional. I have no reason to make a judgment about the other aspects of State Farm's operations.
Date: May 13, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
I get my bills over a month before they are due, I take them down to my agent's office and pay them by check. That's all the communication that I have. I think I needed proof of insurance a couple of years ago and as I recall it was pretty easy to obtain.
All my insurance is with this company. They should be checking at least once a year for cost savings for me. Instead, my payments go up every year. I know I can get cheaper insurance but the name isn't as good. Really what I am paying for is the company name because it is well known.
Date: May 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
It's a little hard to find things on it but it does have all of the information needed on the site. I haven't really had to use it too much but it been a good experience when I have.
Date: May 10, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
My insurance agent is great. I never call the national number, I just work with my local agent. He knows my name and my families name. He or his staff are never too busy to talk to me. They will also work to find me the best way to save money, and make sure I have the coverage that I need
Date: May 03, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
The State Farm website is very easy to use and navigate. I like that I can look up information about my policy and pay my bill online.
Date: March 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
State Farm keeps me updated on new promotions and services. They also will randomly call me or send me an email every now and again to ask how satisfied I am with their service.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
The customer service with State Farm is great. They have helped me with everything and took great care when I had to file an insurance claim in the past.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Their office is staffed every business day, and I can contact my agent directly during non-business hours if need be. They have a good reputation in the local area. (This is a rural area).
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
I like how the company as a whole use their communication - whether its via mobile or internet. I also like how they will send out emails as well for verification or if there is any type of change. I really like them and don't have any dislikes.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
This year, in particular, my premium seems very high to me. I know that I pay a higher price for State Farm coverage, and in the past, that has proved to be a worthwhile investment. This is the first time it has been high enough for me to consider reducing coverage, or going elsewhere, although I haven't done anything about it yet.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have a local agent and he has helped us a lot. He is always looking for better prices and walked us through a recent claim.
Date: September 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Their customer service has been great whenever I have had a question. I like that their agents speak English well and I can communicate with them most days and hours of the day.
They are always quick to answer and help with my needs, and I feel I can always call them with any kinds of questions.
Date: September 23, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
It loads fast, it looks modern and it is very easy to use. I like the features to pay quick and everything is easy to read and process. I can submit claims and check the status of them online anytime.
Date: September 14, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
The premium is cheaper than other companies since we bundle our insurance with our auto insurance and we get a cheaper rate that way.
Date: August 26, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
Everyone I have worked with in the past has been cooperative and friendly. They seem to be working with us instead of just wanting to squeeze every dime possible out of us
Date: August 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
It's not a big amount and I think that it is in line with the value of my home. I love that I can pay it in installments or I can pay it in one payment and have a little discount.
Date: August 20, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
They can reach me via phone, text message or email at any time during the day. Their communications are always detailed and exact in their wording. I like that they have discounts if you bundle services.
Date: August 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I like the websites ease of use and accessibility, and that I can use it on my phone without downloading the app.
Date: August 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The app is fast and easy to access. I like that the app and website have a common theme. They both look modern and contemporary. Their buttons work and there are no bugs.
Date: June 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Repair/rebuild structures, temporary living expensive, protection against injuries and lawsuits, insures my personal posessions.
Date: June 09, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I like that it is very easy to use. I can find what I'm looking for easily, they have a basic interface that is easy to understand.
Date: May 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
They communicate in a variety of ways, from phone to emails about the claim process. Plus they offer few perks when you have been with them a few years.
Date: January 21, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
So far I have only had positive interactions with my insurance company, and it has been pleasant dealing with them for my automobile as well.
Date: November 19, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
In every instance where I have communicated with the company, they have been friendly, and they sympathize with my needs. I really appreciate the human touch they offer.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
They call back right away. I can reach someone if I need to very quickly because they have such a large team
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I think it is a good premium to pay annually. I do not find it very high compared to some of my neighbors. I think all the payments are easy to process.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium is fantastic as i have their car insurance as well, no other company ive found has been nearly as competitive.
Date: September 26, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I have not had a single issue with the customer service. Geico is a class act as far as I am concerned. Their representatives are very knowledgeable and helpful.
Date: September 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
In this area, they really don't communicate much at all unless there is a problem. I assume this is somewhat the norm for the industry. I only receive communication with regard to billing.
Date: September 07, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
Majority of my communication with an insurance company is via email. The communication has been helpful and no reason to dislike it.
Date: September 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
Mentioned they are slow when it comes to individual claims or interactions; however, if you are just looking for help(assuming to be used later on) there will be no delays on your side because of the lack of communication.
Date: September 05, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
It works very slow sometimes when trying to complete payments via the mobile app. Also, you have to call to add or deduct anything from your policy
Date: September 01, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
Almost everything is covered, I am very satisfied and fortunately for me, I did not have to communicate with the insurance company to test their services out and how it works.
Date: August 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
Geico is a very technologically advanced company that uses and provides a lot of options for my use. The mobile app works well and synchronizes with their web app.
Date: August 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Don't dislike anything. On the few occasions I have called they have been courteous and helpful.
Date: August 06, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
The website is user-friendly and easy to access all information. I use to check and maintain auto pay and have not had to file a claim since purchasing the policy.
Date: August 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
My previous premium, at previous homes, was about half this one but I understand why this one is more expensive, this covered more than our previous premium.
Date: August 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Always very polite, always tries to help out with any questions I have. They also explain everything so, I can understand it. They offer the lowest price on anything without added costs.
Date: July 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Signing up was crucial and took an enormous amount of time. Besides that everything is straight with customer service and whenever I seem to have a question there is always an answer or a solution provided by the company.
Date: July 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
Both are very straightforward, they let you do what you have to do and are filled with information you are going to need. I dislike the speed that it takes for everything to be processed out and adjusted.
Date: May 06, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
It gave me the option to add other items like home furnishings as well as medical expenses and out of use. This will give me money to stay somewhere else or rent a home while mine is being fixed
Date: November 23, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
If I ever had any issues they always contacted me via telephone instead of waiting for email solutions. Emails can sometimes take days for questions that I need to be answered immediately
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
The premium of five hundred dollars is rather high compared to others but we did that because it lowers the monthly payment overall for the insurance. I would, of course, prefer to have a lower payment but the monthly payment is hard to beat.
Date: September 06, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The deductible is fairly high, but it really depends on the policy. I know we could have a lower deductible, but would pay more each month. I do dislike how complicated they make figuring things out to be though.
Date: February 16, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Many things are covered including all of my appliances and other household items. I am also protected from all natural disasters as well home break ins.
Date: February 11, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like that their app is easy to navigate, although I do not like that it often lags behind. I wish it were a little smoother.
Date: February 09, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I have great interaction with them. This goes back to them having great customer service; they are always on top of everything! I am very pleased with all interactions I have with them.
Date: September 18, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I love how easy it is to contact a representative and file a claim when necessary. The website and app are very organized.
Date: September 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Maybe it's just my bad luck but everyone I deal with is brand new to their job and can't answer any of my questions most of the time. In fact, it's the main reason I refer to the app rather than call. I get fast and proven answers there.
Date: September 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I wish they have any special offers I have made business with this company for several years now.
Date: August 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I always compare prices yearly and I cannot find a cheaper insurance than what I am paying for now
Date: August 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
All the representatives are very knowledgeable and friendly. They understand my concerns and are always willing to help.
Date: July 31, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I can access all the documents and info I need right on it. I can contact them through the app. It's simple and clean to use.
Date: July 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website is easy to use and i can get my car and home insurance card's printed or mailed and also pay my premiums online.
Date: July 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
It is very easy for me to contact a representative and explain my concerns. They are very attentive to my needs.
Date: July 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I like that I can call the office I can get the questions answered immediately or have a policy change if needed
Date: October 17, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I believe their premiums and deductibles are pretty much along the same lines as other companies I have dealt with in the past, and I have been satisfied with their costs.
Date: September 17, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I've never really had to contact them for anything, other than the initial set up. I didn't even really work with them on that, since our mortgage company handled it all. So, I don't have any issues with them.
Date: September 06, 2019 Age: Above 60 Gender: Male Marital Status: Married
Premium
The premiums I pay are slightly higher than I could get elsewhere, but I am completely satisfied. The added coverage and the outstanding customer service is way more important to me than saving a few bucks on the premium.
Date: October 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
My home, damages, and theft are covered in the policy. My home contents are also covered. Weather damage is covered.
Date: September 22, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
They always return phone calls, they took the phone calls the same day and walk-in visits. There is always someone in the office, a matter of fact there are many people there. It feels warm and welcoming when I go to the office to discuss my policy.
Date: September 05, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I check premium rates on occasion, and Farm Bureau has always offered the best prices for me. They don't do as much advertising, and I think that is why they can offer the best prices.
Date: September 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I am very happy with the level of customer service that I get with my insurance company. They are very helpful when I call.
Date: August 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Their customer service (the lady in the office) always takes care of anything from changes in my policy to making payments on my policy, in a friendly and efficient way.
Date: August 03, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
Everyone would like to have a low premium and at times that is just not possible. I don't really have an issue with my premium compared to other insurance companies.
Date: July 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They send invoices on time, bill me in a way that makes it affordable for me to make payments, and call me if there is a problem or information that they need to know.
Date: July 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
When I looked around for insurance they beat the other companies by about $100 and they also offered more in their coverage then the other companies did for the same price
Date: March 05, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I dislike that their is a charge for using the website to make a payment. That makes it pretty useless to me, but their office is less than 5 minutes away, and I prefer to go to the office to make payments, etc.
Date: June 12, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
it too good to have the details in the mobile like next payment and last payment details can be viewed and download up to 3 months and dislike is too slow while peak hours.
Date: May 26, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
they are too good and they providing the service as much quality with customer satisfaction. Considering that all are to be good and then they are being good to handle the customer with training.
Date: May 10, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
While I am not entirely sure about the other home insurance companies, I am satisfied with the premium price and I do not feel as if they overcharge.
Date: May 05, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
they are too good with interaction with the customer because they have the case details of the customer so they go through that and then starts handling.
Date: April 10, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
The communication from Black Ridge Bank has always been friendly and they are eager to assist their customers with any inquiries they may have. I have never had any trouble interacting with the company's representatives.
Date: December 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
The customer service has always been prompt and helpful over the phone, as well as polite. They are quick to find any information requested of them and will respond to the questions thoroughly. The hold times have also been quite short.
Date: October 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I like that my insurance agent will reply by email with any of my requests, and if I request documents she emails them to me, then I can easily search my email years down the line and see the documents that were provided.
Date: September 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Premium was cheaper than other insurance companies that I checked. I am glad I found them. They seem smaller than other large insurance companies, so a little tougher to find, but they turned out being cheaper.
Date: August 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
My policy covers damage from wind and hail, but not just from a leaky roof if it is not caused by a specific event. It also covers theft, and certain personal injury things. Their offerings were on par with all of the other quotes, but they were slightly cheaper.
Date: July 31, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I like the fact that there is a single point of contact and that I can reach out to them by phone or by email. Sometimes this is much easier for me than logging into a website and having to remember my password and login an dall that.
Date: November 23, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I don't believe my company has a website or mobile app. I just have a contact with my insurance agent that has sent me my insurance documents, and if I have any questions I email her or call her, and they take care of it. I like having one point of contact.
Date: October 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I didn't shop around much however they were cheaper than the few I looked at. This may have to do with them being my car insurance as well and me being a 20 plus year customer.
Date: September 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I filed a claim online and received a response from the claims department almost immediately. An adjuster was sent out immediately and a check was written to me the very next day.
Date: September 08, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
They have always had great customer service over the phone. Never had to wait very long. Usually the first person who answers can assist - sometimes I may be transferred once. If you are working with someone specific and leave a message they usually call back within the hour. I do wish that some of their customer service reps were more email savvy. I like doing business and communicating via email.
Date: September 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
Both the website and app are easy to use. I can upload pictures, view invoicing, payment information. I can call straight from the app. Open a claim from the app.
Date: August 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
There have been a few times that I received what kinda felt like a "distributed" letter. After a claim giving me a warning about what must be done or they will drop me. Again I've been a customer for over 20 years - I don't need that noise.
Date: June 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
I believe it covers just about everything except natural disaster and war damage. It covers the structure, the shed, a person getting injured, contents
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The website is very buggy and slow. It takes a long time for it to load and I have very fast internet.
Date: August 23, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
There is no website for this company. This is the biggest issue I have with them. They are only local, but they offer the best rates.
Date: August 09, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
They like to reach out to us and make sure we are getting the most out of our insurance. They also do fun things like having an NCAA board where you can win prizes and such.
Date: August 02, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
By the time we were notified of things that we needed to provide, they would cancel a policy and then needs more information. They used the mail to send correspondence when they could have just picked up the phone to let us know when things were needed. It was frustrating.
Date: September 26, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Every time I call they are very friendly and helpful.They answer all of my questions and help us any way they can.
Date: August 17, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
I like that it's easy to use. It's simple and straightforward. We've never had to file a claim with our home insurance but when we had to file a claim for auto, it was very easy through the mobile site.
Date: May 06, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
We don't really communicate often but when we do, they are friendly and knowledgeable and call me by name.They communicate when it is necessary.
We haven't shopped around for insurance in over 5 years so I'm not sure about other premiums. I would think though, that our premiums would go down some since we have been with them for so long and never had to file a house claim.
Date: September 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I can call, email, or text the person when I need them and they respond within minutes. The employees are knowledgeable and able to handle my requests.
