Top Arkansas Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Arkansas homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Arkansas Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 22, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Allstate has been wonderful since I have been with them. They always have a agent near by so I can go in if I rather.
Date: October 15, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I think the customer is fairly good. I don't really have any issues, but I haven't had to call them recently either.
Date: October 14, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
The customer service I have gotten from them has been decent. They check in from time to time to see if I need anything and I really appreciate the kindness from them.
Date: October 11, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
The premium policy cost was the primary reason that we changed providers. We went with our current home insurance policy because the premium policy provided savings.
Date: September 23, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
The customer service of my insurance company is up to the mark, they are people who communicate very well and follow the appropriate parameters for an effective communication.
Date: September 14, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I mean, we stay with them. Even though the deductible goes up and their policy is always making adjustments. Work is done and we never have complaints
Date: September 12, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
They offer quite a few perks including guest injury insurance which I was not offered with my previous company.
Date: October 02, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
My agent did a great job of explaining the policy and when I had an error in the paperwork, my agent reached out to me and walked me through what needed to be corrected.
Date: September 19, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
More than 20-year customer and have been recognized for my loyalty.
The customer service is excellent. They are friendly, polite and can take a joke, unlike most customer service who are dull.
Date: September 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I enjoying being able to access and use the insurance website mobility. It is easy to login into and loads pages quickly to access the information I need
Date: September 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
The communication is very timely and professional both through phone calls or emails. They are also very available and helpful when communicating in person
Date: September 04, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
They were very prompt and helpful when I had questions. They are nice when you call them and when you need cards made in person.
Date: September 02, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
They do not interact, they do not communicate. They have things that happen a the local office and they don't even let us know about it, like parties and celebrations. He is the only Allstate guy for a distance and he has a tv commercial, so I guess he has more important people.
Date: September 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
It is great, I never had a problem with it and I have been using it for 1 year now with the great help
Date: September 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I feel that Allstate is high compared to other companies and am in the process of checking around to see if we can get a lower premium.
Date: August 31, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
I like the website it is easy to navigate. The easy navigation makes it easy to find what I need when I need it with just a few clicks.
Date: August 21, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
The app is simple and easy to use. It does not take up space and I can easily find whatever I need without having to call them.
Date: August 21, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I think Allstate has a very intuitive web site. The navigation is very easy to comprehend and I am able to get the information that I need quickly. I also like their log-in feature so that I can review my policy and if necessary make changes with my agent.
Date: August 21, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
My premium is excellent because I am friends with my agent, so I get a huge discount. Life is about whom you know.
Date: August 17, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Website/App
I like that you can download all the cards and policies anytime. I like how they have a chat function if you need to ask a question
Date: August 14, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I am hoping to be able to get by with all of this stuff but i think honestly that everything is going to be just peachy i actually know it is. It's just all complex word scrambles
Date: August 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
My agent and their representatives are very communicative. I feel like they have my best interest in mind. I would highly recommend them for other insurance policies. I have also bundled my service to include auto.
Date: August 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Really I like how easy it is to print off certain documents when I need to get insurance cards etc...
Date: August 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I like the fact that I can get an American when I need to speak with customer service and not some foreigner I can barely understand
Date: August 08, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I like the customer service offered and although have not yet had a claim have found them to be very responsive and professional
Date: August 06, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I think for the product, my premium is very fair. I feel well protected and even with the low deductible, I think it is affordable.
Date: August 05, 2018 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
basically, its the usual standard covered items and not much else you know roof and things inside etc..
Date: August 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
They send me mail biweekly and remind me to pay my bill as well as provide updates on multiple offerings that they have available.
Date: July 31, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I believe our premium is competitive to what is available in the market for our needs. It is easy to use for auto draft payments as well.
Date: July 31, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
I am protected from fire, theft, accidents to me and those in the house as well as the medical payments associated with the accidents
Date: July 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
They don't even know who we are. We walked in a couple of times to get an id card since the company will not mail one to you if you have paperless (which is dumb). I had to wait for 30 minutes and they first asked if we needed car insurance. duh,
Date: July 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
This is the main reason that i'm with the company i use. Their customer service is the best. They give me excellent advice.
Date: July 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
They call too much about wanting me to buy other policies. My husband is 69 and they were trying to sell him a life insurance policy. It would have cost 300 dollars a month. Leave us alone!
Date: May 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
It was cheaper than the others, but you had to jump through hoops to get it done. We had a list of repairs that we had to do in order to get the insurance and this is after we were accepted. The first time even though we had done all of the work, they canceled the policy. They reinstated, but it was still nerve-racking.
Date: May 10, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
It is a little confusing to use. They don't have specifically marked places like 'print your id card' or 'payment options'. The mobile site is horrible, you can't get anything, and I had to get my insurance out quickly and could not download it, thank God I had my card with me.
Date: May 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think Allstate stands at the top of insurance companies like State Farm and progressive and can hold their own
Date: March 21, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
It is the least expensive of all the insurance providers in the area. It surprises me since I use to use Horace Mann as a teacher and they were always the least expensive. I would like it to be cheaper, of course
Date: January 15, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
I think they do a great job communicating with me when I need something from them like a new quote or some advice
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My dwellings, garage, tool shed, loss of us, and medical payments are all covered by my home policy offerings by my insurance provider
Date: September 13, 2019 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
Rate number one for State Farm. All claims were handled promptly and met my expectations. In all cases they went above and beyond.
Date: September 09, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
State Farm offers really good home coverage, especially for renters. I have a very low premium with a low deductible if there are any issues. I live in Oakland, which is notorious for crime, so having the coverage is peace of mind.
Date: August 20, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I have had my homeowners insurance through Statefarm for 32 years. In all that time, I have only submitted one claim. I have not submitted a single claim in all these years.
Date: October 05, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I am not solely motivated by the premium. At the end of the day, insurance is about security and trust, and i have worked with state farm long enough to trust them.
Date: October 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I have never had a complaint about the communication. I get all my information in the mail in a prompt fashion, and I get answers to my inquiries in a similarly prompt fashion.
Date: September 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The only thing I dislike is the way they are constantly calling me like a bill collector. I do like that they stay in touch but they could call much less.
Date: September 24, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I get my policy mailed after every payment. It's clear and easy to determine what I am covered for and how much I owe.
Date: September 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
I like the accessibility and ease of using the website. I like the fact that I am able to talk to a human whenever I want, and the human is actually HELPFUL, rather than clueless.
Date: September 21, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Customer Service
We have a local account manager here in town, so if I need something I usually call her. She has always been a very big help and I will continue to use this insurance company as long as they keep doing what they are doing for us.
Date: September 18, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
The folks that I spoke with when getting the quote were incredibly helpful. They were also very polite and were quick to get back to me regarding all of the questions that I had.
Date: September 16, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
We have a policy with A Home and a separate 4 car garage, a pool house and a big barn that are all on our home's insurance coverage.
Date: September 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They come to the house unexpectedly and take pictures. They also comment about what we should do to improve our property and threaten us by saying the underwriters will cancel our policy.
Date: September 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
I receive timely updates from the company - which I really appreciate. The communication is typically about new services.
Date: September 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
They can sometimes be very tough to get in touch with but are always friendly and easy to work with when you do.
Date: September 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
Our premium is pretty high due to all that we have covered. Honestly we haven't compared it with any other insurance companies in years. I'm sure we might be able to get it close to the same with another company but we are happy with State Farm.
Date: September 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I have never used the Citizens Insurance website so it would be quite difficult to really give it a good, average, or bad rating
Date: September 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We have had to file 2 claims in the past 5 years and we did them both through the app and it was so easy to do, The insurance representative contacted me back immediately with info and was so calm and patient with me while I tried to get all of our photos taken and uploaded to them, we can upload photos also through the website or app and we can check on the status of the claim. Anytime i've called them, they are always patient and nice.
Date: August 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I like the layout of my insurance company's website. It is appealing to the eye and has a very intuitive interface. The design is fancy, and I know where to look for things that I might need to find.
Date: August 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Any time I call and they are busy I get a call back very quickly and they usually always answer all my questions or concerns.
Date: August 10, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The site is kind of old and not too intuitive. It's hard to navigate quickly, to say, see my bill. It needs a major update and modernization.
Date: August 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
This is the only home policy that I have had. I think the premium should be lower as I have been a faithful customer for over 25 years.
Date: August 07, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
Overall, I like State Farm insurance. They offer a lot of good services. I have found however, that the level of service you receive depends on the agent.
Date: August 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Their customer service has been good. The agents really nice. Very knowledgeable. Apart from that, I have not had to contact them as of yet.
Date: August 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I switched from AllState to save money on my car insurance. However, I lost the savings on home. There I was paying 800 for a few years, and here it went up to 1200. They sold me a lot of different items which I don't think I needed.
Date: July 31, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I have never filed a claim and the house is not worth more than when I bought it and for some reason, it keeps going up. I do not understand.
Date: July 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I think the premium is better because it is a historic home that needs a special insurer
Date: July 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
It has easy access and at the same time is very secure. The office stays in touch with us to offer new products. It is easy to navigate.
Date: July 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
I really like that they are patient with us, I don't feel like i'm talking to a robot or someone reading a script. They are very kind and helpful every time we have had to deal with them or just call and ask a question.
Date: July 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I know if I shopped around I could have gotten a better premium, but I think it would have compromised the quality of my coverage. So I pay a little more than necessary to get exceptional coverage, especially since we have devastating storms here.
Date: May 14, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
The customer service is one of the best parts of the whole deal. You always have the ability to talk to a live person, who is knowledgeable and friendly. They have raised the bar for customer service, single-handedly.
Date: May 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
Based on my research, I am paying about 5% lower in premiums by being with State Farm. My research is based comparing the rates of seven (7) other companies.
Date: May 11, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I have shopped around and the price is always higher than what I am paying now to get the coverage I have at this insurance company.
Date: May 11, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
We would be covered if someone hurt themselves while on our property, and we are covered for property damage due to storms or weather damage.
Date: May 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
I really like that our mobile app can accept payments, check on claims, which we have had to do twice, and file claims easily.
Date: May 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The experience that I had with this company was great, they were prompt with their responses, and very friendly and professional when I spoke with them on the phone, and communicated via email.
Date: March 19, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I like the fact that my agent responds to my messages in less than 24 hours. I had another agent in the past that did not do this - which is why I switched agents.
Date: December 05, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
This company provided the best coverage and had the lowest premium price out of all of the companies that I got quotes from.
Date: November 18, 2017 Age: Above 60 Gender: Female Marital Status: Married
Website/App
It is very user friendly. I can change just about anything on my insurance by using the site. I like to check it occasionally to see if they have other offers available or new discounts.
Date: September 05, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My husband and I looked many places while we were searching for our home insurance company. We found Nationwide to have the most complete package for the needs that we have to be sure our home is protected.
Date: May 02, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
From what I know the premium is a fairly decent one. Again, mine comes out of escrow, so I don't have to pay that bill every month. Even so, I think it's a completely fair amount.
Date: April 27, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I do have an agent that I work with, and he goes above and beyond for me. For example, he gave me an alarm discount in advance. When I failed to have the alarm installed, he let me keep the discount anyway.
Date: March 31, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
I do not hear from my insurance company which is just fine with me! If there was a problem, I am sure they would contact me. I know I can always get ahold of them when I need them.
Date: March 16, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
I'm actually not exactly sure what is covered or not. This is not a priority item of mine. Now that I have said that I realize that I probably should know these things. I know that if the house completely burns to the ground, my policy will pay to rebuild it and the fence surrounding my yard up to code.
Date: December 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I have never had a reason to use either. My policy is paid out of escrow and it automatically renews. I know that Nationwide's website is fairly easy to use because I have used it for automobile purposes.
Date: October 01, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
Its the same very nice people very easy to talk to and they will help as much as they can
Date: September 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
Its very easy to get to on my phone so that makes it a lot easier to pay. and if I need them they are right at my fingertip.
Date: September 20, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
The mobile app is easy to navigate and the information is very transparent. However, the design is a little behind at times and makes it look less advanced as a company.
Date: September 17, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
The communication has been really good and it has been easy to get in touch/ get answers from my insurance company. I do not have any complaints about them.
Date: August 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I have a very low premium then others so very glad of that
Date: June 15, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Every time I have any questions or concerns I am able to go into my insurance office and get assistance right away. They are very good at explaining everything to me so I understand my coverage. They are always very friendly and helpful. I can always call if I have a concern as well.
Date: May 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I love the customer service they understand really easy to talk to and will help as much as they can.
Date: December 28, 2017 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
My Home policy is well covered by most of everything in my home. I feel good that if something was to happen I wouldn't worry about anything.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
The customer service is very helpful and quick to respond. Fortunately, I have not had to interact much with them because all other processes have been easy to navigate.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think the premium is a decent figure to be paying, and I don't think It could get a lower premium with any other company. I am very satisfied with what I am paying annually.
Date: October 16, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
A homeowners insurance deductible is the amount you pay when you need to file a claim for damage
Date: September 10, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
My experience with customer service has been excellent. I've asked numerous coverage questions and have been met with helpful responses. I was also given suggestions on how to improve my coverage.
Date: September 08, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I feel the premium is an okay price when compared to national averages. However, my premium increased by about 20% in the last year, which I;m not happy about.
Date: June 28, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
Its OK but I'm starting to see a lot of prices creep over the past few years. I may end up canceling and looking for something else shortly.
Date: May 26, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
The policy for my home has coverage for dwelling and the places attached to the home plus medical coverage and other structures
Date: December 28, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I have dealt with some agents when I have had to add or change vehicles on my policy. The process seems to go well enough.
Date: December 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
The communications with the insurance company seem fine. They send out emails on various products and also have sent updates to remind billing payments.
Date: October 03, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I had been with State Farm for about 30 years, with a very clean record. They kept increasing my premiums, sometimes significant increases. I had read online that State Farm hits its most loyal customers the hardest because they don't think those customers will ever leave. I finally decided to shop around, and Farmer's offered the equivalent insurance at significantly lower prices.
Date: September 16, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
I have not experienced any difficulty navigating thru the website on the farmer's app I have on my smartphone.
Date: September 12, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I do not like their customer service for claims, we had one claim that should have been easy and they completely messed it up and it was a huge hassle
Date: August 31, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
compared to state farm, which my brother has our, premium is was higher, I want to switch, I just have not had the time
Date: August 08, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
The insurance company's website gives very little policy information. There really isn't much information on the website at all. I've never made a claim so I really don't know how functional the website is for that. I would like to be able to go to my company's website and get more information on my policy and coverage.
Date: January 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
Farmers offer many ways to get into contact with them, though I have only used the email and over the phone services. It was fast, simple and I had no issues with the call quality or email response.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Our agent is fairly good, but the claims customer service is horrific, they messed up our claim against someone that hit us, that also had farmers, the police report said we were hit, long drawn out hassle to get reimbursed
Date: October 03, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
AAA does charge a little more, but you receive so much in your membership, it's difficult to find another company who can beat AAA's.
Date: September 11, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Although the insurance is good and covers what we need, the overall price of the company can be a bit high.
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have never called customer service during my insurance coverage with AAA due to no issues with the policy or coverage that I have with them.
Date: September 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The company's website/mobile app was easy to use and have great feature with lot of tool to manager your account right now your finger tip. Which make it easy for you and not necessary to contact customer service which save time.
Date: August 31, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
I not sure about other insurance companies coverage because I have not deeply looking into other companies. I bought the home insurance from them is because I also have auto cover from AAA. So I can not be sure if other have the same great coverage as AAA.
Date: August 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I think the interaction/communication is overall great with my insurance company. My agency answer all my question quick and solve any concerning problem that I have in timely manner.
Date: August 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They always pick up the phone and if not they call me back within a couple of hours.
Date: July 30, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
The communication and interaction are very good. They always call to review with us the policy at renewal to see if there has been any changes or additions. Makes you feel that they really care.
Date: March 12, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Maximum time the customer service clear all doubts so, I like this service.
Date: January 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
Housing damage cause by storm, flood, hail, and wind damage. Also robbery if any items is stole from your house which will be cover by the insurance provider.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
It's very easy to use but it has a lot of unnecessary information I feel. I don't need all of that, just the important things.
Date: October 10, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
We are going through a mortgage refinance, so we're shopping coverage. We pay $700/year for lower limit dwelling coverage and $1,000 deductible. It's on the higher end for lower coverage than most. We'll be switching soon.
Date: October 05, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
I've not really had to interact with this company often but when I do they are very quick to answer any of my questions.
Date: September 24, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I did not shop around for insurance. I already had auto insurance through Geico so I just bundled. I don't know what other companies will charge for the same coverage.
Date: September 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Geico is always very quick to respond. I will sometimes email questions if I don't need a quick response. I will more often go into the live chat which is very convenient.
Date: August 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I love the companies customer service. It is probably the best I have dealt with. They are always nice and helpful and respectful. They truly know that you are calling them on probably your worst day, and they can easily calm you down and treat you nicely.
Date: August 03, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I haven't had a whole lot of experience with this. Therefore I can't give a lot of details.
Date: July 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
When any changes are made to our policy, we receive that communication via email/text alert right away. This helps with peace of mind. We never have to worry something is being changed without our authorization.
Date: May 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I love the app, I am able to do everything I need. I can pay bills, submit claims, speak with reps. I am able to bundle and see all my options in the one place.
Date: May 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
I am able to submit a claim for loss of property in my home. I am able to submit a claim for damages to my home from storms, floods, fire, etc. It is very comprehensive.
Date: October 16, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
Honestly, I do not know specifics about the deductible of my policy. I have not yet had problems, so I am not concerned right now.
Date: August 03, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I would rate this company a 5, they are quick to file a claim and there customer service is awesome, we have been with them for over 20 years
Date: November 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I love the company's customer service. Any time I have a problem they work to solve it very quickly.
Date: November 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
All of my belongings and any damage to the items or appliances inside. In addition I have some coverage for the dwelling itself, but the townhouse association also covers that. I have loss of use coverage too.
Date: September 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
My only customer service experience was using the chat feature. The agent was very patient in answering all of my questions about my quote and coverage.
Date: September 10, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I love the website and the app. They are both very user-friendly and I can file a claim right from the app. I can also pull up my policy information and id cards right from the app or website. I can make policy changes on the fly.
Date: May 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
I wish it were lower, but I did shop around and compare company quotes. Most of the companies insist on setting up automatic payments or the premium increases substantially. I feel I got the best deal for my money compared to others.
Date: November 19, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
The communication was great. I received numerous emails welcoming me and explaining my coverages. I also received a phone call to see if I had any questions about my policy.
Date: September 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
Fire or smoke, Explosions, lighting, hail and windstorms, theft, vandilism, damage from vehicles, damage from aircraft, riots and civil commotion, volcanic eruption.
Date: September 18, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
Met-life does not primarily offer home insurance and seem to mostly do it through work programs. This makes for issues that can arise in getting quick and efficient service
Date: September 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I don't believe met-life has a home insurance app. I wish they would offer this service but I don't believe they do.
Date: August 04, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
My interaction with the insurance company is a great deal. The workers in the company are very cooperative.
Date: July 30, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
Met-life does not primarily offer home insurance and seem to mostly do it through work programs. This makes for issues that can arise in getting quick and efficient service
Date: July 24, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium I have is discounted through my employer, from my research it is about 15-20 percent less than the equivalent service from others.
Date: September 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
The customer service is always great. They are always friendly and answer any questions I have without the runaround and transferring me here and there.
Date: August 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
My insurance company itself is great. Wouldn't think of switching but their website and mobile site are both awful and useless.
Date: May 15, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
The premium with my insurance company is a lot cheaper than the quotes I have gotten from several other companies. They offer more coverage for less money.
Date: December 22, 2017 Age: Above 60 Gender: Female Marital Status: Married
Communication
They are always friendly and communicate well. Never had an issue with any type of communication with them. It's always been straightforward and upfront.
Date: September 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium is much higher than I previously had my with my old insurance company a couple of decades ago. The premium compared to others is still a little high, but I'm pleased with particular services my insurance offers (my agent, namely).
Date: September 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
My interaction with my insurance company as far as claims go was a bit slow. It took quite some time for me to receive a response. Nevertheless, it was still comparable to some other insurance company alternatives.
Date: August 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website is packed with a responsive, modern design that's easy for anyone to use. The color scheme is nice on the eyes and the structure is designed well, as well.
Date: August 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The customer service has been nothing less than stellar. I have not had a single issue with them. In fact, I've had every question or issue I've had addressed accurately and within a timely manner.
Date: November 28, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
The few times I have needed to contact their customer service they have been friendly professional and efficient. They have provided me with the correct information in a very timely manner and followed up with me to see if I needed anything else.
Date: September 18, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I have limited interaction, no need to use them since it is I have not claimed. The only notice I get are bills and your rate is going up, never for positive news.
Date: August 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
Fast accurate servicing online quick follow-up if necessary receive copies of all policies and correspondence online clear concise information available to me
