Top Rhode Island Homeowners Insurance Companies Ranked By Customer Reviews

See who are the best Rhode Island homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.

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Rhode Island Homeowners Insurance Company Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
State Farm
AAA
Allstate
Farmer's Insurance
Liberty Mutual
Progressive
GEICO
Safeco Insurance
Nationwide
Westfield Insurance
Amica Mutual Insurance
Travelers
MetLife

Recent Homeowners Insurance Reviews | Share Your Review


State Farm Home Insurance Reviews

Date: September 19, 2019    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Customer Service
I give my insurance company a 5 as there customer service reps are always helpful and knowledgable about my policy. If I have any questions and they don't know the answer they will find the answer and cll me back in a timely manner.

Date: September 16, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
Average cost of other companies. Pretty easy to sign up but communication lacks badly when faxing paperwork to them

Date: September 06, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
I have not had to deal with filing a claim, but the service to get bills paid and documents sent back and forth has been satisfactory.

Date: September 26, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
The customer service department is very friendly and easy to contact when needed. I like to call them all the time.

Date: September 21, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Website/App
State Farm's website is straightforward and easy to use, There isn't much bad about the website, and the mobile site is even better than the desktop site.

Date: September 21, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
Customer service is not as bad but when dealing with a claim it can be a bit of a hassle to get somebody to give a good timeline on the process

Date: September 20, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
State Farm’s website is laid out nicely and it's very easy to navigate. I have no real complaints about their website.

Date: September 14, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
The premium is reasonable for the amount of times that I need to use it. I feel that it is fair for me to pay that price.

Date: September 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The customer service is better than average. When I call up the company on the phone I don't ever wait too long and they are always helpful.

Date: September 02, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
I LIKE THAT IT IS EASY TO USE, BUT I DON'T LIKE THAT SOMETIMES IT FREEZE OR DISCONNECT

Date: August 27, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
They don't spam me, they don't send me junk mail or call me trying to upsell me. They leave me alone and only send renewal reminders and a newsletter once every month. That is an ideal level of communication for me,

Date: August 15, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
My home insurance company keeps their end of the communication up very well when I need them to.

Date: August 12, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Policy Offerings
WE GOT THE HOME INSURANCE THAT COVER FOR FIRE AND FLOOD.


Date: August 11, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
It has always been with this company and we have not really compared prices cause we are lazy and it is hard because of coverages and price change often

Date: August 08, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
The website would be categorized at just 'fine'. Everything is layered in a list format that is very reminiscent of what our actual bills sort of look like I guess. I would prefer boxes on the main screen that I could click on. As in, a picture of a house, and then once I click on that, I have all of the information under one tab. As it is now, my yearly premium and bills are listed on a totally separate tab.

Date: August 06, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
Every time I have had to contact customer service they have always been very nice.

Date: August 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I've been with State Farm my entire life. Most everyone I interact with is nice and they have a good reputation. I have really no complaints.

Date: August 04, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
It's easy to go online and pay my bill, update my information. I can even email my agent from there if I need too. Very easy to navigate.

Date: August 04, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
It's a bit pricey but it seems to cover a good bit of stuff which is what I need with a house that has the age that it does.

Date: August 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
It's a little hard to navigate and sometimes I can't get any of the links to work. It ends up sending me in circles instead sending me where I need to be.

Date: July 30, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
The mobile app makes it easy for me to submit a claim when my home is broken into or flooded. It is fast and effective.

Date: June 27, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
The company's website and app works efficiently but it takes a while to collect an insurance claim for any damages.

Date: May 13, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
When you try to get them on the phone, you have to wait it seems like forever. Once you get them though, it seems to go by quickly and efficiently.

Date: May 05, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
I LIKE THAT WE CAN ACTUALLY TALK TO A PERSON ON THE PHONE, BUT WE MAY HAVE TO WAIT A BIT FOR THAT

Date: March 13, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I think home insurance is one of the most important things to have, so I don't think our premium is bad at all.

Date: January 11, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I GOT TO TALK TO A PERSON SO I FEEL LIKE THEY UNDERSTAND MY PROBLEM AND MY FEELING ABOUT IT

Date: November 23, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I feel the app needs the user to call an agent. It is just a fancy thing but the information is lacking and policy needs to be online by computer or speak to an agent

Date: November 19, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Full coverage for "act of God" like earthquake and fires. It also covers tree damage and fences


Date: November 19, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
Compared to other companies, with the same coverage, the price is a great price. I was told that first time home buyers have the best luck with them as far as prices go, and it was true.

Date: November 19, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I think they are no more or less than other insurance companies. I think they are cheaper because I bundle. But I have had cheaper coverage with another insurance company and they had the worst customer service.

Date: November 19, 2017    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App
I never use the website or app. My payment is auto-draft and i rarely make a claim.

Date: November 19, 2017    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
What I like about State farm is their household name. They are the #1 insurance provider out there compared to the others. The company also have a good website, easy to use.

Date: November 18, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
The people are really nice and listen to everything but getting information is a long tedious process and I am always getting transferred

Date: November 18, 2017    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
IT IS AVERAGE FOR US. IT SEEM HIGHER FOR SOME OTHER COMPANIES THAT OUR FRIENDS GOT, BUT WE FEEL THE COVERAGE IS BETTER.

AAA Home Insurance Reviews

Date: October 07, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
I have the insurance with them since last 5 years and have not had any problem from my home. So far only i did is to make a payment on time to them and have not claimed anything yet.

Date: September 09, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
Although the deductible is high, we know that a higher deductible means a cheaper monthly cost on our insurance policy.

Date: September 30, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Communication
Other than switching policies there is not much interaction. I like that I do not get spammed with messages.

Date: September 21, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
It's fairly easy to get through to someone and they are usually nice. I found most of the reps to be helpful and responsive.

Date: September 16, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
The company's website is fairly straightforward and easy to understand and navigate.

Date: September 11, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
They have been very friendly and patient. I have not filed a claim yet, but I do not have any complaints thus far.

Date: September 05, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
Covers personal belongings to a very generous amount. Premium is very nominal and can be paid along with mortgage payment


Date: September 03, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Website/App
When I initially contacted AAA about moving my policies, I submitted an online inquiry and the website froze and it took hours for someone to contact me and look up my information that I entered online. Instead of being able to retrieve my info, I had to speak on the phone for a hours and go over the info. I thought this was a waste of time

Date: August 31, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I think they are professional and efficient, and they don't spam me unnecessarily or try to upsell me.

Date: August 30, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
I've only had to contact my insurance company for issues related to car insurance claims (fortunately, I've never had to file a home claim) but they have always been very helpful.

Date: August 24, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I think its fine. I don't have much interaction with the company unless I have a claim.

Date: August 21, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I think my premium is average for the amount of coverage I have, which is fairly comprehensive.

Date: August 14, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
website is self explanatory. all transactions can be done on the website and all the information is available in a very simple, self explanatory way.

Date: August 13, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Policy Offerings
All dwellings and all structures are included in the home policy as well as personal property (jewelry). There is also medical coverage.


Date: August 12, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
This company knows me by the many years I have been a costumer of theirs and gives me quick quotes and friendly service

Date: August 11, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
I had to deal with AAA recently for my roof to get replaced, and they were very professional to deal with. I ended up getting a good amount on the roof and a portion of my fence. The adjuster that they sent out was very nice. I have also called them before with questions, and they are always very courteous on the phone.

Date: July 29, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
AAA customer service is one of the best. They take quick action, whatever is required. Adding someone or something onto my policy is also very easy and efficient. Simple process

Date: July 27, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
At the time that I obtained this insurance, I did some research and found that it was extremely competitive and better than other companies. Also bundling my home and auto gave me a very good rate

Date: July 27, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
The website is very easy to navigate. All the policies are on one page. With ability to look into each policy in depth if necessary

Date: July 26, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
I recently switched insurance companies and I saved about $300 a year on my new homeowner's policy

Date: May 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
Interaction is never too much or too little. If I need more information, there is always someone to give it to me. I can even go into the physical office and speak to someone if i need more clarification. very satisfied.

Date: March 16, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
I usually find it easy to use since they actually include relatively little information on the landing page. This helps with navigation and finding what you need pretty quickly.

Date: January 15, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
I feel like the premium that we pay is very reasonable given the coverage that it offers.

Date: January 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The customer service is always top notch. People are always polite when you call or go in in person. If they don't have an answer to a question they always get back to you in a timely manner.

Allstate Home Insurance Reviews

Date: October 04, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I think the premium is very high, to be honest, I don't think anyone with a low paying job would be able to afford that amount every month. I would like it to be a bit lower despite me being able to pay for it. Other companies don't really offer anything better for my home specifically.

Date: October 01, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
My insurance company's service is very good and take care of my policy period end date and remain me at the correct time for payment. we are satisfied with the service provided by the company.

Date: September 27, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
The customer service is helpful and easy to use. Also, it is usually someone who is from this country and can speak English and that is nice.

Date: September 21, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
we are satisfied with the service provided by the customer and handle in a useful manner. we can access the website through mobile app also. the mobile app is very useful for the payment method for annual payment.

Date: September 19, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
The loss during floods, power outage, theft, property damage, medical payments on the property


Date: September 16, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App
I like the ease of making payments and checking claims with our company website.

Date: September 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
We've have had several insurance companies and we're pleased with Allstate. We make monthly payments instead of one lump sum payment, which helps us with our budget. The premiums are comparable with the other companies.

Date: September 10, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Communication
I feel like I couldn't get a notice when my bill goes up. Every year my bill increases but j never find out about it beforehand.

Date: September 10, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
I know that I could call my insurance provider any time of day and he would help me. The company is very friendly and wants me to understand what my benefits are and how they can help me if anything happens.

Date: September 04, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
This company definitely offered the best price. I ended up bundling my auto insurance as well, but even before that, they had the best price available.

Date: September 02, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Premium
The other companies are kind of difficult in this area. I don't think they offer the same amazing service that my current one does.

Date: August 20, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I like how they are kind and generous when they handle me on the phone/ It is a hard job and I like that they take pride in it.

Date: August 08, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
My company does not have a mobile site than I am aware of. I have not used the website for any reason either so I'm unable to comment on the website.

Date: July 24, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Website/App
we are satisfied with the service provided by the company and website is very useful. we can access the website through mobile app also. the mobile app is very useful for a payment method for annual payment.

Date: June 06, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Policy Offerings
I am also provided with a place to stay and an allocation of food if my home is damaged and I need to stay somewhere while it is being fixed.


Date: June 06, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I can call or email my insurance provider at any time and always get a very fast response. They take my concerns seriously and help me in any way they can.

Date: May 03, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
we are satisfied with the service provided by the company and website is very useful. we can access the website through mobile app also. the mobile app is very useful for the payment method for annual payment.

Date: December 24, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I believe that the premium could be cheaper. It is not a very competitive premium. I think I could find a better deal elsewhere if I really looked hard enough.

Date: December 01, 2017    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Website/App
I like that I can see all of my policies on one page. I wish it was easier to view what my insurance covers without having to read through the entire document.

Date: November 26, 2017    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
They use a local agent, someone who is right down the street, That is appealing to me and it makes the company seem more human-like in my humble opinion.

Date: November 19, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
The overall customer service is good. We have had no problem with our Agent. If we call with a question, we get a prompt response.

Date: November 19, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I like how easy it is to understand and to find info that you need to know about the company.it as many ways to get into contact with the company as well

Date: November 19, 2017    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
I like the appearance of the company's website. It looks modern and attractive and it is easy to use for the most part. I like it quite a bit.

Date: November 18, 2017    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Communication
We have had no problem with interaction and communication. If we call or if we send an email we get a prompt response. Our Agent provides great interaction and communication.

Farmer's Insurance Home Insurance Reviews

Date: September 05, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
I believe that Farmers Insurance company offers the same services and coverage on their policy as other agencies; although I have not had homeowners insurance with any other company to compare.


Date: September 17, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
The company is quick and efficient in dealing with customer service issues and they are more than willing to answer any questions that customers have about them or their policies. I actually love it compared to many other companies.

Date: September 14, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I am not aware of either the mobile app or website offered by our company. We pay annually, in full through the local insurance office. Our agent handles everything for us.

Date: August 27, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
They don't communicate often but, when I need to communicate, they are always there to listen. They are attentive to issues and fix them rather quickly in my personal opinion.

Date: June 24, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
The company's website has very specific login rules, so I can't use my normal username and password. I often forget the information and have to recover it.

Date: May 15, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Website/App
I am able to find exactly what I am looking for at all times, twenty-four hours a day, seven days a week I have access to important information.

Date: March 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I think that this is an appropriate premium. However, it is above the average and I would much prefer to have at or below the average than what I am paying now.

Date: December 30, 2017    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
It's mostly good, but can be improved for empathy by the callers and service reps.

Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
The company's website is average for insurance companies but that doesn't mean any insurance company's website is good. They all need to improve features much like online banking. It would make it more convenient and easier to understand.

Liberty Mutual Home Insurance Reviews

Date: September 09, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Our deductible is low and that seems fair to me. It does seem about average for any company that we looked into. we were able to have a lower deductible because of the discounts offered for combining with our car insurance.

Date: January 22, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
The premium is great for our house, low cost, and great coverage. Our previous insurance company was $150 more so I am glad my insurance agent did some research to find us the best deal and coverage.

Date: September 22, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
The website is simple to use and has access to all the frequently needed documents. I can pay bills and schedule payments very easily.

Date: September 21, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Policy Offerings
My home insurance covers damage caused by fires, dwelling protections, personal belongings if a fire or break in occurs, and it also contains liability protection if someone gets hurt while at my home.


Date: September 15, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I absolutely hate the customer service. I have had to contact them on two occasions. The first time, I couldn't understand what the rep was saying and it was hard to convey my needs. The second time was during a high call volume period and I was literally on hold for 35 minutes.

Date: September 13, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
I use the app. The app is nice and easy to function, but a lot of times there are some bug issues and the app will either freeze or shut down completely during use. It's frustrating because if you are in the middle of entering information, then when you restart the app you have to re-enter the same information.

Date: August 13, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
The person I spoke to was not from an English speaking country. They had a hard time understanding my needs and I had a hard time understanding them. I was put on hold repeatedly for "John" to get clarification from a supervisor.

Date: August 11, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Premium
When comparing my insurance companies to others prior to purchasing, I noticed that the premiums were almost similar but the coverage was better. It was clear and concise and I didn't have to guess what would be covered. I could also tailor the policy a little bit so that I only paid for what I felt was needed.

Date: May 30, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I really dislike the amount of spam I receive from them. Other than that I haven't had any communication with them in more than a couple of years.

Progressive Home Insurance Reviews

Date: January 20, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
The mobile app is extremely easy to use so I have no issues with it. I can immediately find anything that I need.

Date: September 11, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Customer Service
They would not change any of the options. It was you get what you get kind of thing. They would not give me the option to bundle with car insurance either.

Date: September 10, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Communication
Representatives are always courteous, helpful, and responsive. I have not had a poor interaction with this company.

Date: August 28, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Communication
Every time I've had an issue they have been prompt and courteous. They keep me in the know and I'm happy about it

Date: August 20, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
They were rather short and blunt. Didn't seem to want to work with me because of how old my house it.

Date: August 10, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I tried to do a bundling option and it wouldn't let me for some reason. I had no control over what options they would insure me for, it was a "you get what you get" type of scenario.

Date: June 19, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
My Grandmother pays less than I do for one property than she does for three properties. I do not feel like its fair.

GEICO Home Insurance Reviews

Date: July 31, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Premium
It seems a little high but it is my first policy so I am not sure. I think I feel slightly locked in because this is where my auto policy is.

Date: May 07, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
I like how quickly they get back to me but like i said i hate how rude they are when we the customers keep them in business

Date: May 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
Most other companies wanted at least $200 more a year for the same coverage with seemed a little crazy and insane

Date: January 17, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Website/App
I like how easy it is to report a claim. I like how they keep the interface simple and easy to navigate as well.

Date: December 03, 2017    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Policy Offerings
Everything is covered from the structure to all the personal items in the house and the deck and shed


Date: November 19, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
A lot of time in on hold from 10 to 45 mins just to get a rep and when I get one they are just all out rude

Date: November 19, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
To me it could be a little more user-friendly I have difficulty moving around the app to figure the simple things out

Safeco Insurance Home Insurance Reviews

Date: September 26, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Communication
I guess sometimes you have a bit of a wait before you talk to someone. That would be my biggest complaint.

Date: September 18, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The company's customer service seems good. Every time we've had to call we have had a responsive agent and were able to resolve any issue very quickly.

Date: August 03, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
The dwelling itself is covered. The structure, outside, and inside is covered. The policy also covers personal items located within the house up to a certain limit. It further covers liability that occurs within the house and property up to a certain limit. It covers accidents and some natural disasters.


Date: June 16, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The premium seems to be about the same as other offered. When we purchased our house we shopped around for a bunch of different quotes. This quote was in the middle and offered what we thought was the best protection.

Date: May 14, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
The company's website is really easy to use. It is easy to navigate. It is very informative. It make sense, logically. There are tabs and buttons for almost everything you can think of. It also makes it easy to make payments and see payment history.

Nationwide Home Insurance Reviews

Date: October 01, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
When I email, it takes them a few days to get back. On the phone, the hold time can be a little crazy and gets old.

Date: September 18, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
Actually, it is a good service. It could be better, but i am satisfied with it. It has everything i need. But i think it is a little too expensive.

Date: August 03, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
They mail me information every other day notifying me of upcoming promotions that I am not going to be qualified for. I'd change companies if any of this stuff made sense to me.

Date: May 03, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I believe that we are getting a slightly better deal by going through our insurance agency. When my husband and I bought our home we had a bit of trouble getting insurance in our home because it was partially manufactured home with an addition put on. We went with the company that offered us decent coverage at an affordable price. Others wanted at least a few hundred more each year towards the premium.

Westfield Insurance Home Insurance Reviews

Date: May 14, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
To be honest I have never used my companies website I live like 2 minutes from the office and I have automatic payments. So I have no reason to go to the website.

Date: March 08, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The customer service is awesome. If I ever need anything I just go to the office which is like a 2 min. walk for me. They great me by name.

Date: December 02, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
My premium is good and it hardly changes. It has been stable and is in my escrow which makes it nice. I don't have to worry about it.

Date: June 04, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
The company does not have a mobile app that I am aware of. The website is not very user-friendly and I can't make changes to my policy, etc. Or print cards from the website. It is behind the times.

Amica Mutual Insurance Home Insurance Reviews

Date: July 30, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Website/App
The website sucks because i can't find what i am looking for without spending half hour there.

Travelers Home Insurance Reviews

Date: October 07, 2019    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Customer Service
As far as customer service, they have always been polite and responsive. There have been no issues with customer service.

MetLife Home Insurance Reviews

Date: May 15, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
Nice easy layout. It lacks detail in the mobile app. The mobile app crashes a lot. I believe the software for the app may be out of date