Top Maine Homeowners Insurance Companies Ranked By Customer Reviews
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Top Maine Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
Very satisfied overall. I asked if I could get coverage for a fence and I thought it may occur, but it was denied. I was disappointed, but I also was able to read that it likely would not be covered.
Date: October 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The communication is great when in person or on a phone call. However I rarely do business that way anymore. I use text or email whenever possible.
Date: October 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I really like that State Farm's website is easy to sign into and understand. The whole site is really simple for an insurance site.
Date: October 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
The site is easy to read and answers many questions one may have. It is colorful, direct, and simplistic.
Date: October 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The other companies charge more and they actually cover less, which is not good for me. The other premiums were not very legitimate to me.
Date: September 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I have never had a bad experience with SF customer service. Whenever I have to call it's usually a painless or almost painless experience.
Date: September 23, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
damages to the home are covered up to a certain amount. The home is fully covered and I pay monthly for the insurance.
Date: September 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website and mobile app are easy to use and intuitive. The layout is clean and simple.
Date: September 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I think my premium is VERY competitively priced, so I'm satisfied. For what I get, the price is well worth it and is somewhat of a bargain, compared to other insurance company premiums.
Date: September 19, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
The app is pretty easy to use, and the only actual complaint that I have is that sometimes when I try to log into it, it will lock me out of the account for security purposes and make me call customer service to unlock it.
Date: September 17, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
They are fast, friendly, knowledgeable, and efficient. But they often try to cross-sell me products I have no need for. And it can be hard to get them to transfer me to the agent.
Date: September 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Someone always gets back to me to answer my questions. Even if no one is available at the time I usually get a callback within a few hours.
Date: September 12, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
It has always been good. They even call back in an hour if they are not there. It is a local office I use and 5 minutes away from me.
Date: September 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The website is easy to navigate and find what I am looking for
Date: September 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Covers damage to personal items up to a certain dollar amount, and covers earthquake damage with separate specific coverage.
Date: September 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I think the premium is fair for what is covered. It seems about right for what others companies would offer me.
Date: September 04, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
I constantly get things mailed and emailed to me to keep me up to date on my insurance and any claims I have needed to file.
It is easy to communicate either by phone or email and they always have an agent available to help.
Date: September 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
Home replacement, coverage for property inside, fences, other structures, medical bills, other expenses
Date: September 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
full coverage but recently deductible was raised. This was due to filing a claim when the outside air conditioning unit was stolen. The change was made after over 40 years with no claims.
Date: September 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I like that there is always an open communication with me and the company. I am very glad to be able to work with them.
Date: September 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I haven't done a lot of research but I don't feel like I'm paying too much, it's been a good service.
Date: August 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
This is a very small company, in a small town, and the agent calls to check on how things are going. Personal feel.
Date: August 25, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I can't really rate the customer service of State Farm because I've never had an issue and had to contact customer service. However, in my mind, I think this speaks very highly of the company itself.
Date: August 20, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I have called several times and the person who works at the desk is very smart and helpful. My actual agent is a friend of the family and I have talked to him many times. When I have sent him new business, he always has stopped by with a little gift of appreciation. How nice!
Date: August 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
The agent and the office staff are great to work with and are very responsive if you go to the office or talk to them on the phone.
Date: August 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I love the website it is easy to use navigate, once you have it set up it is nice, it lets you pay your policy online if you want and can even see changes and how they affect premium on it.
Date: August 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
The interaction is not much unless we have a claim we are filing, they send out the annual bill, might get a few emails about adding the car but just like I like it.
Date: August 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The customer service is always responsive and I have a set person that I deal with to renew or make changes to my insurance.
Date: August 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I feel the premium is on par with other companies if not slightly lower. I have been with State Farm for a very long time and feel that they are very fair with me in negotiating my premiums.
Date: August 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The customer service is great, our agent usually calls back promptly, has what information we need, she is really good at her job and goes beyond agent's duty.
Date: August 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
Since I've never contacted customer service, I can't comment on that as far as communication goes. However, I can say that the company itself is good about notifying me about changes, payments, etc. I never have unexpected fees and if I do, I can go to the website or check my email to figure out why. So communication from State Farm is great - they tell me what's happening on my account, when it's happening and why.
Date: July 30, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My premium with State Farm is much cheaper than what I would have with my auto insurance company.
Date: July 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The app is easy to use and I like to go on there and see all the changes they have made to the company.
Date: July 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I have never used their app so I would not know if it is bad or good. I would guess it is fine.
Date: June 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I find that every time I look at the website, I have trouble with the password and have to get a new one. The password is required to be changed more frequently than I look at the website.
Date: June 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
The premiums are reasonable compared to other insurance companies for the same coverage.
Date: May 28, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
The premium is the best I have found in my area including we are on top of an old strip mine so the house is sinking so we got the best price available.
Date: May 12, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
Sometimes it is difficult to get a hold of the agent directly. His office staff handles most of the work and usually only transfer to him as a last resort or if I am insistent on speaking with him.
Date: May 09, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
It can be confusing to navigate but I appreciate the convenience of it. I can go online an get a quote without having to call and wait for them to run it.
Date: May 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I like that the service people care about me and they go out of their way to help me out a lot and make sure I am happy.
Date: January 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
If I have any questions they are always there to answer them. Always friendly and always know the answer to any question I might have for them.
Date: December 31, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
The dwelling is covered along with separate structures, I have flood coverage, jewelry coverage, contents coverage, mold coverage, and theft coverage.
Date: December 07, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Every time I have called it's been a good experience. I get to talk to people who know what they are doing.
Date: November 19, 2017 Age: Above 60 Gender: Male Marital Status: Married
Premium
I have not shopped around to much to compare coverage. I am happy with this company as it provides my auto insurance as well.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
Around here there are not really a whole lot of options for homeowners insurance. Pretty much everyone we know uses State Farm.
Date: November 19, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I shopped around a little and found the rates to be similar. I like my agent and I like State Farm so I have decided to stick with them.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I really don't mind the website but the links for email questions never seem to work and this is a problem. I end up having to call the office.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium appears to be a little higher but I have stayed with them because of so many years of coverage on various houses over the years.
Date: August 22, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
My experience with Allstate has been very pleasant thus far. They have been very professional, while also treating me like family. I feel that I can trust them with my assets.
Date: October 04, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I believe that I could find insurance with a cheaper premium, though I have not shopped around for a different company. I believe that Allstate is more expensive than most other providers because they are a very large, well-known company.
Date: September 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
My premium is lower than my last insurance coverage, but the coverage is the same, so that makes me happy.
Date: August 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The company has always been very quick to respond to me. All of my issues were dealt with quickly and effectively.
Date: August 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I think the premium is standard for the level of coverage. It doesn't break the bank, but i could probably get it lower if i changed the coverage in some way.
Date: July 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The people that I've ever talked to through this company are so annoying. It's like I'm talking to a used car salesman. I've already bought their product, why are they trying to convince me everything they have is perfect and awesome.
Date: June 18, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I like how easy it is to navigate and that I am able to look at my policy on the app. I could also put claims in on the app and change my policy if needed.
Date: March 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
My premium is a good amount and I am confident in it in order to cover my home needs in case of an accident or emergency. It is much better than my previous insurer.
Date: March 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
The company has a 24-hour service line. They are very good at responding quickly.
Date: January 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
Very user-friendly. I can always find the information that I am looking for. If I need help I can always find it
Date: October 03, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
It is pretty cheap for the coverage. I am satisfied with the coverage. The house has appreciated since I bought it.
Date: September 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
It is easy to find information. I wish I could compare insurance against others. It tells me how much additional coverage is.
Date: September 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I think I pay a reasonable amount based on what little I know about insurance. I believe others are paying the same.
Date: September 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
They are good listeners and always willing to help me whenever I have a question or a concern about something.
Date: August 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I don't have to talk to them often. If I have a question and call them it only takes a few minutes.
Date: July 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They always let me know via whatever way I would like when my payments are due and if there are any changes. I like that I have the opportunity to make it as personal or as impersonal that I like, it is up to me.
Date: July 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
It covers the dwelling to the house, fences, loss of use and medical payment
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
It takes a while to talk to someone on the phone. I wish there was an instant chat feature.
Date: November 18, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
My insurer is always on top of contact with me. Be it to just update me on policy changes, to get back to be on a question or to pay a claim.
Date: September 14, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
It is easy to find. It is easy to navigate. There are various tabs which, when clicked, will lead me to the area that needs addressed. I can also leave a message and be contacted later via email.
Date: September 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I enjoy the company's website because it is clean, streamlined, and easy to navigate. The website is modern and focused.
Date: September 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I have no issues with communication. We are paperless with communication so any needed info is available via email. Premiums are made through our escrow account so there is very little communication, if any.
Date: August 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I think I could be paying a little less, however, I really like Liberty Mutual. They provide excellent quality to me and my family in home insurances service
Date: August 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Anytime I have ever had to contact our insurance company, the representatives have always been very courteous and helpful. They even offer good advice on whether or not a claim should be started.
Date: June 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I am never left in the dark when I have questions about my policy and the coverage within. I have extreme confidence.
Date: May 09, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
The property is insured with basic coverage including the dwelling, contents, exterior fixtures, as well as insurance for personal accidents on the property.
Date: January 17, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
We actually switched insurance companies shortly after closing on the house. The old insurance company was not able to bundle out house with our autos and we saved several hundred dollars by switching companies.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Customer service quality is superior. Fast and efficient service providing comfort and peace of mind. I enjoy their constant support.
Date: October 18, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium is very reasonable. Our deductible is pretty high, but we specifically have a high deductible HSA plan so it's okay for us. It would be nice to bring down our deductible.
Date: September 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I didn't really deal with the customer service since I haven't had to yet. When enrolled, I did everything online, so no bad experiences so far.
Date: September 21, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
The premium is very competitive. We shopped around to find the lowest, but with a reputable company. It's the lowest premium that i’ve ever had on a home.
Date: September 12, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I wish they would send us more information than just once per year. Even if it was a simple email, then that would be great.
Date: August 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think it is great. Since we get the policy combined discount, it is cheaper than other companies that we've seen.
Date: August 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I have Progressive for car insurance, so we also got the combined discount since we are doing home insurance. However, we need to login to Progressive and then it switches us to a different site if we want to learn more about our policy for home. It should be all-in-one
Date: June 22, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
Customer service is poor they don't have very much knowledge of the policies and are rude
Date: June 06, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
It covers the structure if something were to happen to it. It also covers the items within the house if they were stolen. In addition, it does cover some medical expenses.
Date: November 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
geico's home insurance policies are very affordable. i used to use progressive as my home insurance company and they were extremely expensive. geico has very low rates.
Date: September 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like all of it very much so well done and proud to say
Date: August 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
While the interface is easy to use and navigate, the method they use to view and print out documents is terrible. I have spent at least 30 minutes attempting to find the policy documents until giving up and having to call Geico.
Date: August 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
According to Geico, the premium that they offer me is the best option out on the market. I have search only 2 other companies, but it seems like Geico is correct.
Date: July 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I receive random emails concerning new services that Geico offers and at a reduced discount. I have not yet taken an offer but I plan to do so in the future.
Date: November 23, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
The interaction/communication of our insurance company has always been a good one. They are always there for us when we need them with any questions or confusion about our policy.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I like that I can easily speak to a real person who is knowledgeable and courteous. I have never had a bad experience (not that we have had much contact) since the only claim we have ever had was for minor roof damage after Katrina.
Date: October 02, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
It is more expensive, but I have had difficulty finding places that will cover me, as we live in a high fire danger area.
Date: October 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They don't communicate at all with me. I have received no updates or information on what they do or what they cover. I only know because I used to be an insurance agent and know my coverage.
Date: September 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
I have never called my customer service for my insurance, so I have no opinion either way with their customer service.
Date: August 26, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I have never been to my company's website, so I cannot tell you how it looks or what I dislike or like about it.
Date: June 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
In addition to calling and email, I can also go to the insurance office (local agent) and talk to them about my policy. Communication is very easy.
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The website is very easy to use and it is easy to pay my bill. The company treats their customers very professionally.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Rebuild, loss of use, other structures, and medical and liability payments
Date: September 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
In terms of coverage, I am very happy. My home isn't worth a ton so I don't have to pay a ton for decent coverage. Most insurances up their prices per $100,000 of the home's worth. If your home is cheaper than that some companies will charge you more. Amica doesn't do that and I think it's great.
Date: September 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Amica's customer service is the reason why I originally partnered with them. The service is five star and even reviews found an online point to just how good their customer relations are. If you have a company with great service towards the customer than you have a great company in my opinion.
Date: July 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
All my interactions with the company have been great in my opinion. I've never had to contact them out of frustration or anything negative. Any time I've looked to the company for assistance I've been treated professionally and with respect. All of the customer service representatives I've personally dealt with always make sure I am satisfied with my results before ending the conversation which is how it should be.
Date: January 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
Amica protects my home from damage caused by fires, storms, and even burglary. There are a few other things but it would be too many to list.
Date: January 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
Amica's website is just great. The first thing I noticed about the site was the fact it did not need all my information for a quote. All other sites want all this information about you and string you along to get all your contact information before giving you anything useful. Amica doesn't so this which I am appreciative of. Stemming from that, all the information I need or have needed is extremely easy to find on their site.
Date: October 05, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
They have a good communication with people. They are nice, I like to contact them because they always have a kind service.
Date: September 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like the website. It has a lot of good information and is fairly easy to navigate. My only complaint is that I wish it was easier to find the details of my policy on the website and to make small changes.
Date: September 06, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
Compared to other insurance company according to me it is something bad because other insurance giving more offer like bonus extra but my home insurance never giving any bonus for during festival time.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Our claim was a pain in the ass. We had numerous back and forth to get the agent to give us more money. He super lowballed the estimate and like I said above, our deductible was 3750 which SUCKS.
Date: November 23, 2017 Age: Above 60 Gender: Male Marital Status: Unmarried
Customer Service
Customer service is great with this company. They are quick to respond when filing a claim, and they are very helpful when it comes to trying to figure out what we need to do next.
Date: August 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Although I really do not talk to my agent, that is not a bad thing. I will talk with them when I need to and I know they are there when I need them. This is a fine arrangement.
