Top North Dakota Homeowners Insurance Companies Ranked By Customer Reviews
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Top North Dakota Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 22, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I'm not familiar with other insurance companies, however, a few years ago I did a price comparison with other insurance companies, and no one could beat the price of State Farm.
Date: January 17, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I dislike that the 1-800 number has bad service. I always prefer to talk to my local office. It is hard to talk to the local office after I get off work because they are closed. Sometimes I can't always call during the day.
Date: October 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
dwelling, dwelling extension, personal property, loss of use, personal liability, damage to property of others, medical payments to others (each person)
Date: October 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have to call my agent when I have a question and I always get the answer I need within the same day. Sometimes I don't get a call back if I leave a voicemail so I do need to call a second time which is a hassle.
Date: October 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I look everything about the company's customer service especially their care
Date: September 26, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I honestly have not compared it to others. When we got the house we went with state farm right away due to family member work and experience.
Date: September 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I cannot always view the correct amount of my bills online. It seems that I used to be able to do that, but not so much now.
I like the fact that I can e-mail my agent with questions and he will respond.
Date: September 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
State Farms website is extremely hard to navigate and feels dated. Simple tasks like pulling up a bill take way more time than it should
Date: September 18, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
I have done some research into other companies and State Farm is consistently the cheapest. I love that it is one payment combining my auto & home.
Date: September 18, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I'm not sure about coverages with other insurance companies. I'm sure there are some that cost less and I've been tempted at times
to check them out and change, but I just haven't done it yet.
Date: September 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I believe my premium to be very fair and inexpensive. It helps that we bundle because that too gave us a discount on our car insurance also. I am very happy.
Date: September 12, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
The employees are friendly and have always helped me with anything I needed.
Date: September 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Communication is fine. I get alerts and email reminders all the time. I get snail mail notifications and announcements of other savings and services all the time.
Date: September 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The website is attractive and easy to navigate. I can usually find the topic I am looking for and results pretty quickly and effectively. Sometimes the app crashes on my iPhone though.
Date: September 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
It is very easy to find my agent and his contact information. I can view my coverage online. If I am in an accident, I can use the mobile app to upload pictures to show the damage. I do not like that I have to contact my agent to get quotes or answer my questions. I would prefer to do all my contact via the website.
Date: August 30, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
State Farm's customer service has always been nice and friendly. On the few occasions I have had to call or stop in the office I was always greeted with a smile and a knowledgeable agent. I always feel comfortable with their customer service help.
Date: August 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
There should be better communication with your actual insurance agent about policy changes that affect you.
Date: August 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like that the company website is so easy to use. There is a clear box to log in, and there are security questions to insure that it is me. Any questions that I could have can be answered from the website. There is also a chat option to live chat with a person.
Date: August 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have only had to call once since our house was so new, but they were very helpful. I did not wait long at all.
Date: August 16, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I think I pay more for State Farm, but I have received excellent service from them for my claims, so I am willing to pay a slightly higher premium.
Date: August 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
State Farm lets me select what coverage I want for the content of my home as well as what deductible I would like to pay. I like having these options to tailor coverage that leaves me protected and fits my budget.
Date: August 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I like that my agent gets back to me fairly promptly. There's nothing that I really dislike about their customer service except claims
can be really slow in coming at times.
Date: July 29, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
They send me offers by email and regular mail, but it is not excessive. That is a huge plus. I get more ads from other companies that I don't even do business with, which is very annoying.
Date: June 26, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Website/App
I haven't found anything useful on State Farm's website. Any time I have a question I need to call my agent rather than find something I am looking for.
Date: June 18, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Most customer service has been good, however, someone filed a claim and I didn't cause the damage and my insurance company paid for it and I had to take a hit against my policy because of it.
Date: May 11, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I enjoy working with my local agent. We have known each other for many years. I feel like I can trust her and she is very responsive to my questions.
Date: May 09, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Policy Offerings
I like the fact that we have the loss of use, personal property coverage, and the fact that things are insured for the value of replacement.
Date: January 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I marked a 5 because I didn't know what to mark. We don't deal with their online site or mobile site at all.
Date: December 26, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I very much dislike the 1-800 customer service. They do not have specific information on my policy and it feels like the customer service representatives are not well educated on insurance.
Date: December 24, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
the company's app is the best easy to use and very addictive
Date: November 25, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
They're prompt when it's time to renew or reexamine policies. Sometimes a little too prompt; they'll call a week or two ahead every once in a while.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I don't have the need for much communication with my insurance company. I have not had to file a claim thankfully.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I feel like their website is very easy to use. I can navigate their site with ease and it isn't stressful at all.
Date: November 18, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I like the fact that I can access my policy information and details about my policies for my home and car right from my phone as well as file a claim.
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
I'm satisfied with our premium. It actually just went down, because we have a security system installed.
Date: November 18, 2017 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
They are very prompt about answering their phones and get the issue resolved fast. I have never submitted a homeowner’s claim but when my husband's car got totaled they really stepped up and got fought for us when the other insurance company tried to undercut us.
Date: October 12, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Customer service is okay, however, I never hear from them at all. I have been with them since 2003 and filed one claim with them and the service was good. However, I do not hear from them otherwise.
Date: October 03, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
It covers when if in case they vandalize it or a fire burnes it, if they go in and rob it. If someone got injured or a tornado hits it.
Date: September 20, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Policy Offerings
Damage to the house, and connected units, along with any possessions I have that are damaged up to 100k I believe
Date: September 14, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I like their website it is very simple to use and updates to changes are accurate along with email notifications
Date: September 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
I don't think too often about communicating the company. They do send me a lot of junk mail and I am not a big fan of that but they don't call or email too often and that is good for me.
Date: August 15, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I believe the premium is way too high since I have auto insurance as well, and I have been with them for over 22 years and my parents have been with them for that long too. My brother switched to state farm and gets way better premiums I just have not committed to the change yet
Date: August 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I love that everytime i go in there to make a payment i get greeted and treated nice. The ladies there are always so nice and helpful.
Date: August 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I do not have any problems with communicating with my insurance company. Am not impressed with my agent.
Date: August 05, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I have always had great communication with the office staff, never had a problem. They are alwasy there to answer any questions or concerns i have.
Date: August 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
They send bills and updates on time. but in process just try to sell more stuff
Date: July 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
customer service is very bad. The one claim we had was a complete hassle.
Date: July 28, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
I really have not had the chance to use it but im pretty sure the app is amazing
Date: July 25, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I had insurance through a different company before my current policy. The other company charged a little more for less coverage. The other company had even made an error that left me unknowingly uninsured for six months while still charging me for coverage.
Date: May 26, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I did shop around and this company gave me the best deal, baisicaly the best coverage for the amount they charge me.
Date: May 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
By the website and app, It is easy to access my home and auto insurance policy documents and ID cards. Paying my bill is easy too.
Date: September 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I find it fairly easy to navigate, especially when I started using the service earlier this year.
Date: August 28, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
They were very welcoming and clearly communicated the costs and what is covered in the plan.
Date: August 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
They are there 24/7/365. I have never had to file a claim but i have had questions and concerns and they pick up all hours and even holidays.
Date: August 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like that the website has an intuitive interface and that I can pay my premiums with just a few clicks. They also provide documentation of my policy details and payment history.
Date: August 25, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
replacement of the home in the event of a disaster. Personal property (contents) and the pool and fence. All appliances would be covered
Date: August 22, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
I have mostly been able to talk with real people from the company, at times they are looking to sell more.
Date: August 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
How can you be satisfied when you have never heard from them? they are all about taking your money and leaving you in the dust.
Date: August 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
I think we probably could get a lower rate. When we were on state farm i am pretty sure it was cheaper, but i don't really shop because we had specific needs.
Date: August 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I have only used it a few times but nothing sticks out as being bad. I have been able to access my insurance card a few times from my phone which is very convenient for me.
Date: August 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium is very high, although it covers a lot. I would rather have less coverage, but it is fine.
Date: May 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
After they got my money, the only time I ever heard from the agent was when my mortgage company did not pay them within a week after receiving the bill. Just proved my point that they only want your money
Date: May 05, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
They are all the same. Insurance is not going to pay you what is on the policy, so you might as well go with the cheapest one. They are all the same.
Date: November 26, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
My agent is amazing they are always there when I need something. They put together the best plan that I need to succeed in my life.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I feel like it is a little more expensive than some other companies, but the ease of use makes it worth it. The company is extremely responsive and easy to work with.
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
I feel like our premium is good, but it could be better, it's a little high but it's nice to know everything is covered.
Date: September 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
It's always been top notch, I have never had any issues with them. They are always polite and very sweet to everyone.
Date: August 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I think the communication is great. They are always sending emails and mail about when bills do or payments are received.
Date: August 16, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They are very nice and always willing to answer questions. They have also suggested things that would help me have money
Date: August 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My rate is about the same as with other companies I have checked out online. However, my current company requires a 25$ fee every year JUST to have insurance with them. It's beginning to feel like a rip off!
Date: August 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The company's website leaves a lot to be desired. I would like a website that allows you to easily view your policy information (coverage, deductible, etc.) as well as make a claim online. Our current website only allows you to log in and see that your premium was paid.
Date: June 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
We got full coverage when we purchased insurance so we don't have to worry about anything. It's nice to know everything is covered.
Date: January 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
They have made errors when entering information to give us quotes for ensuring our motorcycles and then we get the bill and it's much more then what was quoted. And you don't find out about their mistake until you get the bill, they could at least call and give you a heads up.
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I think the website is great. It is very thorough and self-explanatory. I like that. I don't have any questions about it. It is functional and that's what I like
Date: November 18, 2017 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
I dislike that their website seems plain to me. You can only really get on and read articles and pay a payment, which is difficult to do on their site.
Date: September 24, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
My insurance premium seems competitive compared to other providers, though I have not checked rates recently and could possibly be saving some money.
Date: September 06, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
Most of the communication I receive from the company comes through email, which is the preferred method for communication. They seem to be responsive over the phone.
Date: August 24, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
Their customer service is excellent. They are always quick and nice and friendly. I've never had a problem that they haven't been able to solve.
Date: August 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I have visited other companies and found that their premiums are higher than mine and the coverage is also less. I am satisfied with the premium that I am paying.
Date: July 31, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
The mobile app and website are both easy to use and easy to navigate. They are not difficult to log on to, either.
Date: July 30, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
My home insurances covers damage to my home, as well as damage to my personal property. It also covers personal liability.
Date: January 19, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I am happy with the amount of communication. I have gone paperless, so I get emails about relevant information. However, they do not send any updates or anything. I usually don't hear from them unless a bill is due.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The company's costumer service is relatively responsive, but it can take some time to get a representative on the phone to do business.
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have always been able to get my questions and concerns answered and resolved very quickly.
Date: September 12, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
The website is actually rather comprehensive. I can find almost everything I need. I can get a copy of my declaration and pay my bill very easily.
Date: September 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I enjoy everything about this company. The online access is amazing as well.
Date: September 03, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I am generally satisfied with our premium, as i believe this to be a standard. In choosing who to go with, we did shop around and found that there are pros and cons to each, however, most were offering generally the same average premium, which was expected.
Date: August 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The customer service is awesome and I'm always able to get my questions and concerns taken care of immediately.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I believe that my premium is appropriate compared to other companies.
Date: September 29, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
I prefer communication via emails, progressive has options to allow all correspondence to be via electronic means. This is great for me as I have it losing communication with the company because paper mail was lost.
Date: September 18, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
The website is very easy to navigate and find whatever it is I'm looking for. I feel like the AP is secure as well and have no issue using it to pay my bill.
Date: August 17, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have only found the need to use customer service once. That time I was on the phone less than 10 minutes to resolve the issue. What more can a person ask for that quick efficient service?
Date: August 05, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
I dislike the company's website altogether. It does not want to load right and the app won't log in a lot of the time
Date: July 29, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
Always a long hold when on the telephone and are in a hurry to get you off the phone
Date: November 18, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
Bundling my home insurance with my auto insurance reduced my auto insurance by $280 a year. Though the home insurance can be found cheaper when everything is added up progressive was the cheapest for my family.
Date: October 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
The premium continues to increase without additional benefits. I was told to go with Amica because it was only based on home value, but the premium increases each year.
Date: September 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website is okay. It does not have the bells and whistles of some of the other insurances USA. I feel like the website could use some improvements. It could be more interactive.
Date: August 20, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I do not like the fact I can only reach a local office for customer service. The company is not available 24 hours a day because the local office closes at 5 pm.
Date: August 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
They have the worst customer service if we call to customer care number the response they give is very worst and won't give a proper reply
Date: January 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
The interaction is poor to my standards. I can only reach out someone between 9am-5pm. I need for my insurance company to be more available in the event I need assistance.
Date: October 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I have not had much experience, they were professional and polite when I got the policy. However, they have ignored question on why my rate has increased.
Date: September 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
This is a good company with trusted employees who are willing to work and go the extra mile in a timely manner for you. Whenever I call or write, I get a quick response back with accurate information. And there website helps a lot to pull the information, that I want
Date: August 04, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
The customer service is friendly and easy to access. I can call for service and get a return call right away most times, if not then I get a call the next day.
Date: June 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium was less expensive than my other two companies that I was with before and the deductible is much less than any of the competing companies for the same coverage or less.
Date: January 23, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
I receive just the right amount of communication. I don't get over swamped with ads and promotional materials that are junk. But, I get important information sent to me that I need.
My premiums work well for me and I am very happy with this company. I have not had any claims yet, so I don't know how well they would do if I did have a claim.
My premiums work well for me and I am very happy with this company. I have not had any claims yet, so I don't know how well they would do if I did have a claim.
Date: August 11, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
My agent has always been very attentive to my needs and everyone in her office is friendly regardless of why I visit. They seem to really enjoy their work and it shows.
Date: May 06, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The website as well set up, it's easy to log in and secure, and gives me all the information for my policy, it provides any necessary contact information for claims. It also contains necessary information for any payments
Date: June 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
There isn't much to dislike about the website or app. If i had to choose something, it would be that i wish the policies were on the homepage when you opened your app.
