Top South Dakota Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best South Dakota homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top South Dakota Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
There isn't much I do not dislike them about the company. I have used this company for years since I was renting. I used them for renters ins too. Now I use them for homeowners insurance
Date: September 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
This is one of the biggest reasons I stay with this company. They always have time for me to answer any of my questions and work with me on ways to lower my bill or give me extra coverage that is helpful.
Date: September 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I feel like it's not to bad for all of the coverage that I have. I have some friends who pay a little less but don't have some level of coverage from some other companies so I am satisfied with all they offer me.
Date: September 22, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The mobile app doesn't make the policy easily accessible - it's just a link to the .pdf document of the policy, which is very difficult to navigate on a phone or similar device. That means that it's really just an app to let you see when you're being billed, and look at insurance numbers.
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
Anytime I call with a question I get answers straight away. They will give me quotes with no hassle. The couple times I filed a claim, it was painless.
Date: September 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Since we bought our new house in a different state the premium is much cheaper. I like that they have different payment options to meet all needs. The down payment is usually low too. They are nice and explain everything to you in detail
Date: September 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I am with my current insurance company because they are convenient. I don't want to be constantly shopping for insurance by throwing all my personal info around and having my credit checked over and over.
Date: September 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I've nothing but steady customer service from the company's good stuff that they have with the process of calling in and getting the answers to the questions we had.
Date: September 14, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
I feel like this was already asked above: Anytime I call with a question I get answers straight away. They will give me quotes with no hassle. The couple times I filed a claim, it was painless.
Date: September 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
Our dwelling and its contents are insured against loss, theft, or damage due to fire or another disaster. We are also covered for things that we borrow from other people and damage in our possession.
Date: September 12, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
They explain everything to you in detail and don't leave you hanging. They call you after you buy a policy to make sure that you are satisfied with their service. Every time I have called them in the past they have always been pleasant and answer all my silly questions.
Date: September 06, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
They are ok, they go strong then go silent and I have to flame the coals to get something going again.
Date: September 01, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
After a major hurricane in Florida, big firms like Allstate, etc., pulled out of the home insurance market in Florida leaving very few choices, Citizens Insurance was the best one for us.
Date: August 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I am still talking to them about lowering the amount of a car. I already thought I had it all tied up but they call back and leave a message about something else.
Date: August 23, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I don't call often but when I do they are pleasant, answer my questions efficient and I've never had a reason to complain.
Date: August 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I have sometimes had trouble getting the attention of my rep. I think their customer service is not as good as I would like, not as good as our previous company. Sometimes they don't call me back in a timely manner.
Date: August 21, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
We didn't really do much searching - State Farm was local and we saw an advertisement for it, but the lump sum of $125 for the year didn't seem very expensive, so we just went with it.
Date: August 17, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I honestly did not shop around for homeowner insurance at all. My parents have used this company forever and I already had auto insurance through them, so I just added to homeowners.
Date: August 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I have only dealt with them only once. I had no problems getting through with the phone number. I have also had a great experience with my agent. He is friendly and helpful.
Date: August 11, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
I'm kept up to date with my policy and any changes in a clear, efficient manner. The company communicates well and makes me feel valued.
Date: August 07, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
We haven't spoken to customer service, as we haven't had to make a claim. The only time we speak to them is when they call to try to up-sell us to greater coverage or more expensive premiums, and I don't like that.
Date: August 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Only had to talk to them a few times to set the policy up but when we did they answered all our questions nicely and with great detail.
Date: August 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
Through the website and app you can get a quote, file a claim, get roadside assistance, and look over your claim. Pay your insurance bills, Mostly I like the Teen safe driving series they do.
Date: July 29, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I've had the policy for many years so see no need to change provider as they can't offer better. It gives me all the coverage I need at a good price.
Date: July 29, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
We haven't communicated often. Postal service of documents has been fast, and responsiveness to our request to renew was very quick and easy, so there isn't anything specific to complain about, either.
Date: July 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
It covers my home and if anything happens where I can't live there and also the medical as I have a sidewalk in front of my house. These are the only things I need covered so I have them.
Date: June 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I have no Idea what my premium is compared to other insurance companies with the same coverage. I have not heard of anything better or worse so no one is singing the praise of their company enough to make me look into them.
Date: May 28, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I like how they state you can bundle your car and home, in one payment and the coverage it has.
Date: May 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
It's very easy to use and navigate. Never had any security issues. Never had any problems with it of any kind.
Date: May 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Sometimes I have to leave a message and it takes them a bit to get back to me, I find this frustrating because I wouldn't be calling unless I had an issue that needed to be answered right this moment so that annoys me.
Date: May 13, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
It's not terrible, but I think they could do a lot better in terms of price per coverage for me. I give them an average rating on this for that reason.
Date: May 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The site always gets me to where I am going quickly and takes care of my questions. I never feel like I can't figure out how to use it which makes it a lot easier.
Date: May 03, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
They always try all methods if they need to contact you. They email, call and send notices. During the hurricane relief, they even came out to my house to assist. We were displaced and they helped with that as well.
Date: March 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The mobile app really isn't the company's fault. Often times the form factor of a mobile device it the biggest limiting factor to successfully dealing with an issue. I would never try to figure out homeowners claim on a mobile device. It would be faster to just call and get answers straight away.
Date: November 18, 2017 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I think it is a fine example of a website. I have no problems with it, although I do not think it is in any way outstanding. They could put a more personal touch on it.
Date: September 17, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
My premium and deductible are really good I have a 500 deductible with my premium set at about 1500. I give them a 4 in this category because I do wish my premium was less then what it is
Date: October 04, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
They are easy to get a hold of and they call back right away. They are concerned and get things done when I need it to be.
Date: October 03, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
It is easy to use and there are many interesting things I can do with it.
Date: October 01, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
Friendly people with a lot of knowledge and help. Always seem to want to go the extra mile with me.
Date: October 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I like that the website is easy to use. The options that I need are easily found, and the website is easily navigated.
Date: September 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
Allstate website is easy to navigate and is user friendly. information can be found easy on the site and the website is well designed to navigate.
Date: September 22, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
My insurance company is priced very well. They do their best to make sure that I am happy. They are open and honest in their communication with me.
Date: September 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
All State's customer service is very friendly and has been extremely helpful to me when I need clarification or had questions about my policy. They go above and beyond to answer all of my questions and put my mind at ease.
Date: September 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
it was over $200 cheaper than my old policy. need to save money when you an. I like the cheaper premium.
Date: September 10, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
A good premium that isn't expensive. Also after I had to use a claim and got a new roof put on, the premium did not go up in price any.
Date: September 10, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Very good and easy to work with. They don't bother you, but only once a year for the renewal. Love them and will be sticking to them.
Date: September 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I honestly wouldn't know. Allstate was the first company we looked at and we were so pleased with what they offered we barely did comparisons. The price is great.
Date: August 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
for 168 bucks a year I am happy at one point I shopped around and found this to be the best price by far plus their office is located where I live so they have an understanding of my insurance needs since they have an office condo here.
Date: August 22, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I dont get a lot of spam which is really nice.
Date: August 15, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I have not had to use customer service yet. I have no record with them so I do not know how they are.
Date: August 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
The service at this company is one of the best and they strive to make sure that I am cared for and happy.
Date: August 12, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
it is easy to use. I can look things up with it. very easy to navigate on this app. I like it.
Date: August 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I like it because I can check to see how much they are charging for everything, even if I wanted to pay monthly. Also if I would end up having a claim, I can claim it online so it would be easier to do.
Date: August 06, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
friendly people with a lot of knowledge and help. always seem to want to go the extra mile with me.
Date: August 04, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
I've never had an issue with the service of the agents or reps of the company. all have been professional and easy to talk to giving professional advice.
Date: August 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I researched other companies while shopping for insurance coverage, and I found that All-State offered better premiums for less than the other competitors. My insurance through All-State is affordable and offers better benefits.
Date: June 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
Other companies do not offer the same kind of coverage and they do not have the same amazing prices.
Date: June 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My home is covered, as well as all of the valuables in my home, and the outside of buildings and their contents.
Date: May 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
BAllied Insurancec coverage, water damage coverage due to be close to the "coast". Frozen plumbing which is great as we already had an issue with that.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Again very easy to talk too and they always give professional advice and they understand my needs as a homeowner and what I need to be covered for. plus we've had discussions in the past about various topics affecting the high rise where we are both located again always giving great advice and service.
Date: October 05, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I feel that my premium is very good, my insurance company not only provides me with what I feel is a great premium, but the service is incredible so it stands out.
Date: September 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Property damage due to fire or other non-weather related accidents and no-fault liability.
Date: September 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I like that they're very responsive and have native English speaking representatives. For a while, they didn't have online chat, now they do, so that's a plus.
Date: September 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The app & the website are top of the line. They were developed very well. They are very responsive.
Date: August 30, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
the premium with our company is too high, but my family is used to it,
Date: August 06, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The customer service of my insurance company is so great. Whenever I have an issue or a question, I know I can reach out and get easy answers.
Date: August 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
It's usually slightly cheaper since I do bundle many types together and have been a loyal customer for many years.
Date: July 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
It is generally very easy to use, putting the most important buttons large and up front with very minimal wording so it's quick to understand and navigate. Sometimes, more important information is buried in hard to find menus, that can be a little off putting.
Date: March 05, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
I like that there are many forms of contacting them and that the response time is fairly quick. They were usually very helpful and courteous.
Date: January 13, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
The interaction/communication of my insurance company is also great. There aren't long hold times when I call, and I know I can easily always get a hold of a representative.
Date: November 23, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
they respond quickly, answer questions quite accurately, I had only one occasion when I had to talk to a supervisor.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I really like the ease of use. The website is very easy to navigate and I've never had any issues with it.
Date: October 13, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
I pay 65 per month for my homeowners policy and have a $1,000 dollar deductible. I could increase my premium if I moved my car over to this agent but I have not done that.
Date: January 24, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Home repair, including yard structures. Includes expenses for inconveniences during repairs and medical payments from accidents.
Date: January 18, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
It's not very user-friendly, and the agent listed as my agent is not current. I don't think they invest much in their web presence.
Date: October 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
They make sure everything stays correct with life changes. they are kind and caring
Date: October 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I cannot say enough good things about this insurance company. Their representatives are one of a kind and always there to help when I need them.
Date: September 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
Farm Bureau sends policy updates and information in a timely manner. My agent is usually available when I call. Their website is informative as well
Date: August 30, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I think they have great rates. Since not anyone can use their service the price is lower
Date: August 15, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
Premiums on home insurance seem to be getting higher and higher. When I first took out the policy, I checked multiple companies. For the combination of both home and auto, my company had the best rate.
Date: August 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
Most interaction is through the mail but it has all the information I need.
Date: March 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
Farm Bureau website is very easy to use when I need it. It has all the information I need right at my fingertips.
Date: March 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
It is not at all user-friendly. Using it on the phone is impossible
Date: December 24, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
The agents are so friendly and since it is a small company they really get to know you
Date: September 09, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
I don't know how to compare it to others because I have only ever used geico and no other company before.
Date: October 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I feel the Geico Home Insurance premium we are paying is a bit high. It started lower, but then was increased; we never had a claim.
Date: September 21, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
Geico's Customer Service is very helpful when you can get through to them. Sometimes it takes up to 4 times to get a REAL person for help.
Date: September 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website for Geico home insurance frequently gets dropped. This is very annoying. I do like the clear and easy to follow instructions on the Geico website.
Date: August 16, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
Geico Insurance Company has been great with their communications with us.... however again it does take a bit of time for the company to interact with us.
Date: July 29, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
My agent has always been helpful with any needs I have had. I have not had to deal directly with Geico as of today.
Date: May 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I do not like being forced to be insured for more than what my house is actually worth. It is based on square footage of the home and cost to rebuild the same.
Date: January 09, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
They communicate well with email and regular mail to let me know when payments are due. They also send me to notice if I happen to be past due because of an oversight.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website is easy to use. I am able to pay my insurance bill via the website with ease. I wish they had more access to policy documents on it though.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I like how easy it is to make my payment. I don't even have to log in to make a payment, just provide my phone number and I can pay for my phone.
Date: September 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Very friendly reps that work with your needs and get you the coverage specific to want you to need. They fill in any gaps and answer questions as much as possible.
Date: September 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Our insurance company makes an effort to keep in contact with us through email newsletters and letters.
Date: September 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
great interaction with the insurance company too because they cove my insurance immediately as much as possible
Date: September 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
American Family recently changed their website to make it more user friendly, and it is. Policies are easy to find as are details about billing and claims.
Date: August 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
This would be my first premium but compared to others i feel it's an average and reasonable one. I think it's pretty solid compared to others.
Date: July 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I always find the answer i want and it shows all my information in an easy to use and understand way. In order to answer some of these questions i used the website and it was super easy.
Date: June 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I think the communication is pretty reasonable. I get a lot of questions answered and I get monthly notices of what my statements are. Nothing over the top but all average.
Date: May 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I haven't looked for other insurance as i’ve trusted i have the best rate and with previously being in the business, if this seems in line with where i would expect it to be.
Date: November 19, 2017 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
I dislike that I could never get certain assistance from my company if and when I need it.
Date: May 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
LIKES: ONLINE TRANSFERSAFERURGENT FIXUNLIKE:NEED MORE IMPROVEMENT IN-APP COLORING AND NOT PLEASANT TO VISIBLE
Date: March 18, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
IT COVERS WITH NATURAL DISASTER COVERAGE FUND FOR HOUSE, SOME REPAIR WITH MANUFACTURE DEFECTS
Date: February 27, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I have absolutely no idea how the premium compares to the other insurance companies for the same coverage. I hope it is very similar.
Date: February 15, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
It's been a while since I looked but all of the typical stuff. Fire, a tree falling on it, water, etc. We have two separate building insured along with the house.
Date: February 07, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Fortunately I have never had to contact the company's customer service representative since we have yet to file a claim.
Date: November 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I haven't had to deal with customer service much except with trying to figure out how to log onto their website. They were very friendly and helpful which justified a rating of 5.
Date: November 15, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
Escape of Water (Building/Spec Contents), Personal Liability (each occurrence), Dwelling
with Expanded Replacement Cost, Personal Property
with Replacement Cost, Other Structures on Insured Location
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I like their customer service very much. Whenever I need any help with whatever I don't understand, they're very helpful to help me.
Date: November 01, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Everything with them is great. We really enjoy our representatives for our home and car owners insurance.
Date: September 19, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I wish they could be lower, but with the car insurance bundle, we save a lot with that. I don't want to have to deal with the hassle of moving insurance companies just because of my cars.
Date: September 18, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
They treat me great. They know what I need and they answer all of my questions. I believe they are the best insurance company we have ever worked with. I will tell all of my families.
Date: August 10, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
They have always been very quick to respond to any questions I have had. They either will respond promptly to email or give you a quick call. Every time I have called, I am never on hold long to reach a representative.
Date: August 02, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
I do not dislike anything about this company. They are great at what they do and I will recommend them to a lot of my friends and family.
Date: June 08, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I like that is very easy to navigate. I can easily find contact information and have good access to a customer service representative. I like the layout of the website and the colors are appealing.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
They have always exceeded my expectations! They have gone above and beyond to answer any question or address any concern I have had. They were willing to work with me when one of their adjusters found a slight crack in my foundation. I sent the repair report and they quickly apologized and I did not have any loss of coverage occur.
Date: September 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website is very easy to use and I have immediate access to any documents that I need to review my coverage. It is easy to see my renewals and saves the environment because nothing needs to be mailed.
Date: September 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
They cover damages to the home from fire and floods and hail and sewer backups. They also cover hotel costs when you are out of the home due to damage. They cover replacement cost on the personal items and medical expenses if someone is injured on our property.
Date: August 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They are very proactive about reminding you about your auto pays and they also send out renewals well in advance of the renewal date so you have time to comparison shop if you want to. They honor you communication options and do not call or email unnecessarily.
Date: July 31, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
The premium is comparable to other insurance companies. I got a larger discount with the auto insurance with this company, which is why I switched both to them. I saved in the aggregate. Home insurance premiums have gotten out of hand due to all the natural disasters and we are all paying the price.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
Anytime I have called the Hartford, they have been very courteous and very knowledgeable. My issues were always solved with the first call.
Date: October 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
I have not had to deal with Traveler's customer service other than creating a policy and making sure the coverage was the same or better than previously held policies.
Date: September 29, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I have not had to deal with Traveler's customer service other than creating a policy and making sure the coverage was the same or better than previously held policies.
Date: August 06, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
The website is very much bare-bones. Don't use the company app, as I pay my balance in full at renewal.
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Policy Offerings
I am satisfied that the coverage provided to me is adequate for my needs.
Date: November 18, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
The premium I pay is lower than others, as I am part of a group to which Traveler's provides an "affinity discount".
Date: September 09, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
I usually have really good experiences with Farmers Insurance.Like most other customer service departments I do have to wait a while whenever I talk to someone on the phone.
Date: September 22, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I might be paying a little bit of a higher premium, however, I am comfortable with that because of the protection and customer service I am receiving from it.
Date: August 06, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
My previous insurance carrier, USAA, was costing me an extra 130 dollars a year for my homeowner’s coverage and an extra 480 dollars a year for my auto policy. Just over three years ago I switched my home and auto insurance to CSE. It saved me 610 dollars a year. I've also noticed they raise my auto rates out of nowhere like my previous career had done more than once.
Date: August 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have contacted my agent a couple of times with general questions about my policies and specific questions about storm damage to my roof and making a claim. He has always responded very quickly and provided all the information I was looking for. I have not yet had to make an actual claim.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Every interaction with them has been very professional. Qoutes were sent out very fast, especially compared to some of the competitiors. In fact I did not even finish checking out competitors because they never got back to me with a quote.
Date: September 06, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I have recenctly purchased a condo and I was doing some price comparision with three other insurance companies. Two of those companies used the exact insurance company. Both of those did not cover as much in in home content and they were significantly more in monthly cost.
Date: August 01, 2018 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
Fast quotes, competitive rates. Rates were better and covered more than nearby competitors. Very professional, fast, courteouse service that I have experienced with this company over the past two years.
Date: September 21, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I dislike that we went through a change in agents and now there is only one agent left in our area. I like the website and that we can access a lot of information.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
We have been with American Family Insurance for a long time and have not recently compared coverage and rates to other insurance companies.
Date: August 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
Talking with my neighbors, they all pay much less than we do. It's not considered good manners here to ask too much, lest we are considered "neb-noses." I do believe that what we pay for such a low-valued house is outrageous.
