Top Delaware Homeowners Insurance Companies Ranked By Customer Reviews

See who are the best Delaware homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.

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Delaware Homeowners Insurance Company Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
State Farm
Allstate
Farmer's Insurance
Liberty Mutual
Goodville Mutual
American Family Insurance
Nationwide
Windsor Mount Joy
GEICO
Progressive
Utica National Insurance
Amica Mutual Insurance
National General
MetLife
Travelers
Safeco Insurance
Westfield Insurance

Recent Homeowners Insurance Reviews | Share Your Review


State Farm Home Insurance Reviews

Date: October 01, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I appreciate that I can go completely paperless. All communication is received electronically. It saves me from dealing with paper clutter, which I hate.

Date: September 28, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
Their customer service is good. They seem prompt and no waiting involved. Also speaking with a live person.

Date: September 25, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
The only issue I have had with the customer service is if I call when the office is not opened and have to get the main number the agent is not as friendly as the receptionist in the office that I normally use.

Date: September 24, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I moved from out of state and didn't really know what to expect, but was very pleased to get the same, if not better, coverage for a lower premium than the previous state.

Date: September 24, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Website/App
The fact that you have to keep signing in to look at policies or claims. One sign at the beginning of the session should be enough.

Date: September 20, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
Our insurance agent is fantastic. He is always looking out for our needs and available anytime we have questions. Great customer service.

Date: September 18, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
This company has some great employees and I’ve had great interactions with them.

Date: September 16, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I really like State Farm's website. It's easy to find the information that I need and pay my bill.

Date: September 15, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
It is very good because for the same cost I am getting many more benefits for example includes damage to interior walls which the other premium did not include

Date: September 11, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Customer Service
Had some recent "wind" damage. Had flying debris that damaged the house. Was initially told to get a quote and after I did someone else at the company stated I should have filed a claim earlier!!! Make up your mind! Totally confused told one thing then told something completely different.

Date: September 06, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I prefer to go directly to my broker. The office is just down the street from my home. I have never had occasion to use the website. I'm sure it's moderately good though.

Date: September 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
the customer service is excellent any information doubts or some claim are attentive and very respectful with great diligence when it comes to attend

Date: September 03, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
very good tools with which to obtain data and solve problems

Date: August 31, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
Of course, structures are covered. I understand that to mean that the separate garage is also covered It has low deductibles and covers almost any type of problem outside of an earthquake.


Date: August 30, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Premium
Unless we moved all our insurance to another company, most other companies were quoting $200 or higher than what we pay now.

Date: August 21, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I am very pleased with the fact that I can get an immediate response via phone, email, or walk-in.

Date: August 21, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I have only used the website sparingly, mostly when I was setting up policy in the beginning. I prefer to deal with my agent who is readily available via phone, email, or walk-in.

Date: August 20, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I shopped around and found that this company had one of the lowest rates

Date: August 17, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I think that like most insurance companies, state farm fluctuates between being a value and an annoyance. The premium usually ends up being worthwhile though.

Date: August 17, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
I would appreciate more frequent contact if a claim is made however when contacting them, they are always helpful. There's no sense of rush or hurriedness.

Date: August 14, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
They have professional workers that often try hard to ensure that you have a good experience. This is one of their strongest areas.

Date: August 11, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
The site has a clean layout. However, it is more geared on attracting new customers than assisting current customers in accomplishing what they need to do.

Date: August 11, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
excellent service at the time of any call is very fast attention and with a highly qualified staff

Date: August 07, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
The premium is not too expensive for what it offers. The rates are competitive and with State Farm, you know you are getting value from it. It's worth the cost completely in my mind.

Date: August 06, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
Our policy covers our home and contents and also provides coverage if someone is injured on our property.


Date: August 03, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I love that my company is easy to get ahold of when we need to speak with them

Date: July 26, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Communication
The company always lets me know what my status is. I am also able to use the internet to keep up with what is going on.

Date: July 26, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Policy Offerings
includes damage to the exteriors of the house and interior walls


Date: June 17, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Website/App
I like my company's website because it is easy to use and navigate. All of my policy and renewal information can be located with ease. I also like that since all of my policies are held by one company everything is listed on the home page and then I can navigate from there. The website recently went through an update and the new design is even better than the last.

Date: June 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I have shopped around several times and feel like the premium that we pay is excellent for the coverage that we get. Much better than other insurance companies.

Date: June 01, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
While it is a rare situation that I am in need of their service, state farm is quick, polite, and comprehensive. I've never experienced an issue with their customer service and always have a good experience with their reps.

Date: May 14, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
My agent (or other) is always readily available via email, phone, or walk-in. I have never had a problem getting a timely response.

Date: November 25, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
They are very easy to get ahold of when we have questions.

Date: November 19, 2017    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
The website makes it easy for me to see what options I currently have. I can also look at qualifying for potential discounts.

Allstate Home Insurance Reviews

Date: October 03, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Premium
I think my premium is about average as compared to other companies. I have talked to friends/family and they have about the same premiums with about the same type of coverage.

Date: October 01, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
They are helpful and knowledgeable. We have not had to deal with them for any issues yet though so it is hard to tell how well or not they will interact with us if we have a claim.

Date: September 22, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Website/App
I don't like that sometimes it's hard to get a true answer from them about certain things it will say one thing online then you call and they tell you a different story.

Date: September 18, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
I think that the premium is reasonable. I may be able to do better, but I trust this company.

Date: September 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App
It is an easy website to get around; there are a lot of areas that are self explanatory and every thing is just a click a while. it is not over crowded

Date: September 12, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
When I call the local office they are very friendly and seem to be knowledgeable and they treat you like they remember who you are.

Date: September 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I have not yet had to call the company for anything. I prefer to handle things over email or web-based commutation anyway.

Date: September 10, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
We have structure, personal property and disaster coverage. We live in a area that gets a lot of hail storms and tornado, so we basically have to have all of that.


Date: September 05, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
Sometimes you have to sit on hold, just depending on the time of day. The employees there are very nice, friendly and helpful. I really have nothing bad to say about them.

Date: September 02, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Premium
We had Liberty Mutual last year but after a small claim for a ceiling water damage due to a burst pipe, our premium went up about 600.00. So we switched to Allstate and it went down significantly. Lower than any of our previous year's premiums with LM.

Date: September 01, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
For the most part, it seems like the answer my questions the best they can but sometimes they have no clue. Also when I've filed a claim it took them a few days to get back to me

Date: August 27, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
I like that is relatively easy to use. I also like that it's immediate. Whenever I’ve needed something, I'm quickly able to access it and get done what I'm trying to complete.

Date: August 17, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
They are always available and courteous on the phone. We have not been with them for very long or had any pertinent issues.

Date: August 15, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
I do not have a problem with my actual insurance company’s customer service, but the agent that took over my original insurance agent is less than best.

Date: August 12, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Customer Service
It's sometimes hard to get in touch with the right person - you may find yourself transferred a half dozen times before an agent can assist you in a request.

Date: July 29, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
Customer service always seems to be really patient and helpful. This is a big plus with a company like this because people have a lot of questions and don't always understand policies

Date: July 28, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
This is the only homeowner's insurance I've ever had but it keeps going up about $50 every 6 months. Before I got the insurance when I shopped around it was the best deal I could find but now that it has increased $150 I may be shopping around.

Date: June 15, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
I do not know, we have had the same insurance company since we first got insurance. Never have thought about changing.

Date: June 01, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
It's a little difficult to access the statements and to view documents from the past through the website.

Date: May 11, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
The app is fast, takes a little bit to learn the site (not user friendly), and they are always down for maintenance when I try to get on in the middle of the night. The website is fast, user friendly and always running. I like it a lot better.

Date: May 09, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
Everything is more or less colored in my home policy from theft to accidents to fire to flood


Date: May 03, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Policy Offerings
Our house is covered for damage due to fire or water damage, plumbing, electrical issues. Also, the shed and cottage style clubhouse in the backyard is covered by that. This also includes damage by wind or storms. Not flood though. That's separate.


Date: November 18, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I like that I can use an automated system or actually speak to a representative. The whole staff is friendly, from our local office to the cuastomer service number.

Farmer's Insurance Home Insurance Reviews

Date: October 02, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
Several areas fall under Acts of God. Fire and theft are covered. I have to buy flood Insurance separate. We have a deductible. Our appliances are covered.


Date: October 02, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
I like the way that app and website get straight to the point. I don't like dealing with nonsense and they let me just get right to it. Sometimes people just add way too much and it distracts from the actual goal.

Date: October 01, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
My policy covers the dwelling and other structures on the property. It also covers for medical and pays a small amount for loss of use.


Date: September 23, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
They are professionals, they are cordial and kind, the helpfulness of the agents and representatives working at Farmers is excellent.

Date: September 15, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I DON'T LIKE HOW THEY CHOOSE TO SPEAK TO ME , IT'S AS IF I AM NOT HUMAN AND IT'S HARD TO GET A WORD IT, IF I AM ASKING THEM TO LOOK INTO SOMETHING AND REMEMBER SOMETHING LATER THEY GIVE YOU PROBLEMS FOR ASKING THEM TO DO THERE JOB

Date: September 11, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Communication
I receive monthly emails concerning car insurance and renewal emails from the broker on a regular basis.

Date: September 03, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
I usually use the website to communicate with my company. It is fairly easy to use website, and my agent is also a fellow I have known since high school. So I can just call him up if needed.

Date: August 24, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Premium
The premiums from my insurance company were much lower than other offerings we looked at the time of purchase for our home. Most of the other insurances wanted 2 or 3 times the premium.

Date: July 30, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
It is around 7 to 15% higher, for similar homes from similar companies. I will have to shop around. I am not happy.

Date: July 29, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
The customer service is great. I know the insurance agent for about 20 years now, and he always put forth the effort if you need something done.

Date: May 05, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
I get better response from similar companies. I will have to shop around. I am not happy. The customer service is slow.

Date: January 15, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
It is slow to load and I need to give permission to access my contacts and media I hate that. I use the website. It is not easy to navigate.

Date: November 27, 2017    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
It is faster, for similar customers, from similar companies. My neighbors are happier with their's. I will have to shop around. I am not happy. Poor communication.

Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
The website is clean and easy to use. There are not a ton of different menus and confusing links with dead-end trails. It is also easy to use and surf with a mobile device.

Liberty Mutual Home Insurance Reviews

Date: October 02, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I am satisfied with the premium because it is abit affordable

Date: September 16, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
my insurance provider coverage consists of the basics what i like to call the big three with a few additions example being things like flood coverage fire coverage structural damages burglary etc


Date: September 14, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
I like the company's mobile app because it is easy to navigate

Date: July 28, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
once again compared to geico and the terrible experience i had with them liberty mutual is a company that seems to do the exact opposite of what geico does. geico seems to only get it right in the areas of advertising but liberty mutual is a true insurance company in every sense the way they interact with their customers they make you feel like they are part of your family

Date: May 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
i previously was insured by geico for over 10 years but switched to liberty mutual due to them being an overall better insurance company my previous premium through geico was excessively high and they never lowered the price during my tenure with them but liberty mutual was much lower and provided way more incetives

Date: January 17, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Communication
I am satisfied with company's interaction because it is open and up to the expectation of customers.

Date: December 03, 2017    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Website/App
i like the fact they have a easy to use mobile app that isnt too complicated and easy to navigate and allows the user to be free of excessive ads and well designed layout with all services rendered

Date: November 19, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I love the company's customer service because it is always ready to respond to my inquiries at any given time.

Date: November 18, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
compared to geico which had one of the worst custome service i have ever experienced liberty mutual was heaven sent they were clear and concise and were determined to help their customers in saving money and giving them the best policy to fit their individual needs

Goodville Mutual Home Insurance Reviews

Date: September 17, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I liked their interactions they first called me back and also they emailed me and finally I spoke with the agent that emailed me about what my needs were.

Date: September 03, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
The Craven customer service is very friendly and thorough they promptly returned my phone calls and emails with the needed information I requested.

Date: September 01, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
20,000 replacement for building. 10,000 for contents. $1000 deductible covered for fire, wind no mold or water damage coverage.


Date: August 23, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
The Premium cost and coverage is more than other insurance companies had offered me for about the same coverages and deductible.

Date: July 26, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Website/App
It is very easy to use and can do everything from claims to contacting agent to paying the premium on the site. There are back ups where you have contact names and numbers for real people if you need to talk to a human.

American Family Insurance Home Insurance Reviews

Date: September 10, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Website/App
I like the mobile site because it is easy to navigate through, easy to use and has an appealing interface

Date: September 07, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
The communication is friendly and a positive interaction that gives customers the motivation to continue being loyal customers

Date: September 02, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The customer service is good and is always ready to help its clients when in need. They provide services all time.

Date: July 26, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
I am satisfied with the premium because it is convenient and readily affordable for my standards

Nationwide Home Insurance Reviews

Date: September 13, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I have never had a long wait on hold and I am able to get answers that I couldn't find on the website.

Date: September 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I'm happy that the premium is about on par with other companies, so I know I'm not overpaying.

Date: September 03, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Website/App
I like the ease of use, fast loading, and I can find everything quickly and easily.

Date: August 11, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
It is easy to call and get an answer I may need that I cannot find on their website.

Windsor Mount Joy Home Insurance Reviews

Date: September 29, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
There is minimal information on the website and no interaction about claims. Any specific information must be obtained from a local insurance agent, all of whom are out of state.

Date: August 12, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
There are no in-state offices. A local agent must be contacted by phone, which involves calling and leaving a message, then waiting to be called back. This is true whether the call is a general inquiry, a specific question, or a claim.

Date: May 30, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
I would much prefer a local agent or at least an interactive website with chat access in real time.

Date: May 28, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Premiums seem about average for the coverage provided, but the company does not offer auto insurance, so there is no possibility of bundle discount.

GEICO Home Insurance Reviews

Date: August 28, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I haven't done much research on how it relates to other companies because i’ve always used geico. I imagine in the future when we move i might compare more, but with car insurance it's typically cheaper than other options do i'd hope the same would be true for geico.

Date: August 22, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
I appreciate the company for the mobile app. It is very useful and handy. All the details are stored and can be shown easily in case of emergency.

Date: August 10, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
Our current homeowner's insurance is over 50 percent cheaper than any other quotes we received from local agents with other companies.

Progressive Home Insurance Reviews

Date: September 21, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
I haven't had much opportunity to interact much with this company yet but I am confident by the interactions I have had that it will be satisfactory.

Date: September 04, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
It's very easy to navigate, on a desktop and mobile. I want to pay my bill and it's a few easy clicks. I can schedule when I want to pay as well

Utica National Insurance Home Insurance Reviews

Date: September 04, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
I do not think the premium is that high but when they do not want to cover things it is upsetting

Amica Mutual Insurance Home Insurance Reviews

Date: May 09, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
Their price has always been the cheapest and the reasons I have stayed with them. Every year I call around to compare their pricing to others and I have not found anyone cheaper.

National General Home Insurance Reviews

Date: October 03, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
No problem with communication, I am notified when a bill is coming due, is paid, and whenever I make any changes online.

MetLife Home Insurance Reviews

Date: September 04, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Website/App
I liked my home insurance company's website for an average amount only. Since its design seems to be very old.

Travelers Home Insurance Reviews

Date: June 14, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I would pay 1,000 any day if I major damage. I actually switched insurance companies because the one I was with before only gave me one choice on who could make repairs, and I do not like that one bit.

Safeco Insurance Home Insurance Reviews

Date: August 04, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I haven't shopped for a new provider in quite a while, but last time I did, Nationwide had the best premium. I suspect they'd still be lowest if I looked again.

Westfield Insurance Home Insurance Reviews

Date: July 24, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I used an insurance broker to shop for insurance. This was the best rate I could find with everything else being equal. It is a competitive rate.