Top Oregon Homeowners Insurance Companies Ranked By Customer Reviews

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Top Oregon Homeowners Insurance Companies Ranked By Customer Reviews

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Oregon Homeowners Insurance Company Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
State Farm
Allstate
Farmer's Insurance
Liberty Mutual
Progressive
GEICO
USAA
Nationwide
Amica Mutual Insurance
American Family Insurance
The Hartford
Foremost Insurance Company
MetLife
Travelers
Country Financial
Farm Bureau

Recent Homeowners Insurance Reviews | Share Your Review


State Farm Home Insurance Reviews

Date: October 26, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
We thought our home insurance seemed slightly expensive compared to other companies offerings but just decided to get everything from one company this time around.

Date: October 25, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The premium is where they really shine. I have a combined policy with my auto and with both discounts in consideration, I have never found another company that comes even close to offering the monthly premium that State Farm does.

Date: October 24, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
The premium and deductible are pretty high, I am fairly certain I could of gotten a better deal had i shopped around or if I wasn't to lazy to swap at the moment.

Date: October 05, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
we don't need a ton of coverage but for what we do have State Farm has the best rate and while we thankfully haven't had to file a claim yet we know that what we're getting is the best deal possible.

Date: September 29, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
They were extremely helpful in buying our house. There were some things we needed to fix and they gave us adequate time to correct them.

Date: September 19, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
I feel since I have my insurance under my mother's, everything is cheaper for me. Since with insurances, the more you have on a policy, the better your monthly premium. I enjoy Statefarm's prices over any others.


Date: September 18, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
The deductibles are low from what I understand but my wife managed all of that so I dont know all of the details exactly.

Date: September 17, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
Customer service is ok and response time is ok. Accountability and them keeping up with paperwork is bad

Date: September 16, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
This one had the best available for me and it was easy to understand, and that goes a really long way with me.

Date: September 06, 2019    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
We've honestly never had any bad experiences with our insurance. We've luckily never had anything bad happen that needs to be covered. So things are going well to this point.

Date: September 05, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
State farm is a great insurance company. Great customer service and fast service.

Date: August 04, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
The premium and deductible are similar to a home owner's policy that I had with another company for my previous home. The cost seems to be average for our area.

Date: June 08, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
Communication with state farm is great. They send out notices for anything that might arise with the account. They are always sending statements in a timely manner too.

Date: May 31, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
State farm has phenomenal customer service. They are always there to help if an issue arises. All the people I have ever spoken with were very helpful and super knowledgeable.

Date: March 18, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
When I compared this premium and coverage to others I found that this was by far the most reasonable for what I need. It was the lowest at several hundred dollars

Date: March 10, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I hate the website for state farm. Nothing works on it. There are always parts of it that don't work and can't be accessed. Logging in is a nightmare because occasionally it decides you need a new password which requires an email be sent to you but you never receive the email.

Date: December 25, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
All the house structure as well as our shed. It also covers the belongings in the house if there was damage.


Date: October 04, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
I think our local office is excellent. They can handle anything over the phone or in their office. They are friendly, professional, and knowledgeable.

Date: October 02, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
There hasn't been a lot of communication recently. In the past, it has good and bad as evidenced by my answer above. I talk to them really only when I have to.

Date: September 25, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
I like that it is easy to navigate the entire website. It has all my policies listed, which can be clicked and expanded to see each policy, coverages, deductibles, claims, etc. I can also pay through the website.

Date: September 22, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like the website and the mobile app all you have to do is to take a picture and it looks so nice and they send you a check! And increase your monthly payment forever.

Date: September 22, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Website/App
I like the affordable monthly price. Someone called us the same day amd were covered the same day.

Date: September 21, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
bodily injury, medical and legal expenses, loss or damage of property, fire, windstorms, lightning, vandalism, freezing of plumbing, hail damage, water back up and sub pump, those are the main coverages covered by my homeowners insurance, not much more than that, but I also have additional coverage for floods and earthquakes because of the area I live in. I also got coverage for outside structures like the fence and outside structures which is an extra that I pay for as well.


Date: September 19, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I like the affordable monthly price. Someone called us the same day amd were covered the same day.

Date: September 19, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I have no idea. I've had this company for 20 yrs. and don't waste my time looking for deals to save a few bucks worth less than time expended

Date: September 18, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
Their customer service is very good and very responsive. They always call to follow up and send messages immediately following any incidents.

Date: September 16, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Policy Offerings
Roof, siding, damage to the house itself. All of the items listed above plus replacement of items inside if something were to happen to the house.


Date: September 12, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
The customer service aspect of my insurance company has been pretty solid. I have direct contact with my insurance agent whenever an issue arises. They are also very helpful when I have filed a claim.

Date: September 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
no complaints, very easy to access them. I have my own agent and phone number for him and if I have any questions he usually lets me know that day what the answers are.

Date: August 31, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Policy Offerings
Everything written in my current policy is covered by State Farm. Since my fiance and I have multiple rental properties, those are covered as well by the current insurance policy.


Date: August 31, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
It's cheaper because of the discounts, such as bundling, security discounts, and claim free discounts. I've compared prices and this is the cheapest.

Date: August 30, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
I walk in their office. I've never called or emailed in 20 yrs. it works. its human

Date: August 27, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Premium
I wish that it would be less, but they have never raised prices on me and are pretty genuine when it comes to customer service and making me feel a little special in the eyes of an insurance company.

Date: August 20, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
Their customer service is very good and very responsive. They always call to follow up and send messages immediately following any incidents.

Date: August 15, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I do not know much about the price of other companies. We have used State Farm for over 20 years and have yet to find a company that can give us cheaper rates.

Date: August 15, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I'm very happy with the premium based on quick comparisons. I think that we are getting a good deal, better than most.

Date: August 14, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Premium
I think our premium is higher than it should be and I plan to shop around in a few months for better coverage at lower price.

Date: August 14, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
I love my agent! We have a lot in common and I feel that he tells me the truth and has my best interest at heart most of the time and I like that we have a kind of bond.

Date: August 13, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Website/App
Their mobile app is un-intuitive, a pain to load around. Mobile access to their website isn't the greatest.

Date: August 12, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
The basics are covered. Such as, fire, theft, natural cause damages. We had to add flooding insurance. It is extra. Our basement tends to flood from time to time when it rains hard.


Date: August 12, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
Water Damage ( Act of God, accidental), Fire Damage (covers lost property), Storm Damage(Rain damage, fallen trees, roof damage), Break ins, Lost property coverage.


Date: August 12, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
Customer service has been absolutely top notch. Always answer their phones with a live person and every question gets answered immediately.

Date: August 10, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I thought that switching companies would be a hassle. However, the people at State Farm made it extremely easy and hassle-free.

Date: August 09, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
I have direct contact with my insurance agent. He has advised me in the past on all insurance related matters pertaining to my home. He is part of the reason that I am with my current insurance company.

Date: August 08, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
They have the most wonderful customer service out of any insurance companies I have worked with, they're always there to answer your questions and try to help you out whenever they can. They're awesome!

Date: August 08, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
The premium is about average as compared to other providers, but is a bigger network of coverage an as such I feel more confident with it.

Date: August 07, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I like that our policy covers everything we need to be covered, The only thing I do not like is when is it time to file a claim, the claim filing process is so corrupt, meaning that it favors the insurance company and not the policyholder.

Date: August 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I actually have not visited my home insurance website. all or our business is conducted over the phone or in person

Date: July 31, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
I like the affordable monthly price. Someone called us the same day amd were covered the same day.

Date: July 30, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
I like that they do physical mail for monthly statements or policy changes. I also like that they offer e-mail communication, as I feel like I can be notified quicker of anything extremely important.

Date: July 28, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
I like the fact that nine times out of ten when I call, I get connected to an actual human being. They are always super helpful and courteous.

Date: July 26, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
The premium that I currently pay on my home insurance closely matches the premiums of other insurance companies that I have surveyed recently. I did a lot of comparison to other companies premium to my current premium.

Date: June 11, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
I walk into her office. I talk to the clerk or agent. nothing bad or good about it

Date: May 15, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
During my claim process, our adjuster communicated through both phone and email. He was helpful and prompt. I was more than happy.

Date: May 06, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Communication
I like that they send me notifications when necessary. They do not send random things in the mail. If I need information they are prompt and professional.

Date: May 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
I'm not sure. I don't use their website or their mobile app. I always just talk to our agent on the phone or someone in the call center.

Date: May 03, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
Agents are really on the ball. They contact me if there is an issue or if they think I might want a certain coverage that we spoke about earlier.

Date: January 15, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
Once again they are always available. I can call them or I can log online and someone is always willing to help. They have great communication and they are always getting our insurance cards out in the mail right away.

Date: November 19, 2017    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
It is a really good price. State farm is a great company compared to the other quotes we received.

Date: November 19, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like that everything is easy to use, I can pay my bill and look up my current policy easy and see all kinds of things regarding my policy, even tips on how to save money!

Date: November 18, 2017    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I have never had a problem with communication with my insurance agent's office. They have handled every issue that I’ve ever had with them.

Date: November 18, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
I think we are good. I have not really talked to any other companies recently to get quotes on similar coverage. When we switched a while ago, they were significantly cheaper than whom we were using at the time.

Allstate Home Insurance Reviews

Date: October 23, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
They are very proactive with information that helps me prepare my home for hurricane season. They are very communicative by email and snail mail regarding changes to insurance law or policy.

Date: October 15, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
I never needed to really use the customer service at all state so I would say that it's satisfying, maybe a 4 or a 5.

Date: October 14, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I have been an Allstate customer for a very long time.was very satisfied with how it was handled. Prior to that I had a hit and run side swipe on my car and I was also impressed with how they handled that issue.

Date: October 10, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I have solicited quotes for premium/deductible information from other companies over the years and have always found them to be very comparable to my current premium/deductible.

Date: September 18, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
My experience with my home insurance company has been minimal, but overall they have provided good customer service. They are also my motor vehicle insurer and have always provided good service.

Date: September 17, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
I am very satisfied with my home insurance providers offerings and services. They have everything that I need. I am not familiar with other insurance providers.


Date: September 14, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
I have had 3 claims in approximately the past 10 years. I originally filed online and the process was very smooth. When I needed to speak with someone, the representatives were courteous and helpful.

Date: September 11, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Allstate makes it very easy! Right now, our premiums are paid through our escrow account. We have a $1,000 deductible which I don't think is too bad.

Date: September 08, 2019    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Policy Offerings
Five stars - I am completely satisfied with the policy offerings as compared to others. Allstate has a gold star reputation.


Date: September 05, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
I've loved my experience with All-States home insurance. They understand that I have goals and worked with me to find an insurance plan that would suit me. Really the best insurance company I've worked with.

Date: April 30, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
The premium price is a little too high for what I am working with but just as long as I know I am fully covered then I am satisfied with the end result. God forbid if anything were to happen, I'm covered.

Date: April 29, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
I have no dislikes on the companies website, the only thing I would like for them to change is the loading time on their pages when browsing, it is extremely slow and needs to be updated.

Date: March 17, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Policy Offerings
The majority of everything is covered in my home which is why I pay so much monthly and for my premium. I also have business insurance coverage. The only thing I dont have is Wind coverage.


Date: October 05, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Policy Offerings
Home, contents of the home, barn or shed not attached to some, contents of the barn are shed, attached car porch, contents under the carport, roof, medical bills for someone hurt in property


Date: September 22, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Website/App
I really like the fact that any time I need to pay my bill I can log on easily and pay or I can also print out all of my documents and ID cards if necessary from the website even just browsing the site is nice since it looks awesome

Date: September 21, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
I am not sure what other companies have to offer as I only use all state. I really enjoy having all state as my insurance provider in the area that I live

Date: September 17, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
My all state home insurance covers everything from damage to fire to flood. I really enjoy having all state as my insurance provider in the area that I live


Date: September 14, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I like this company compared to others because this one makes me feel like family to their company and they are great people

Date: September 14, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
All state has always had great customer service for the location that I live at. i can always call them and get a person to ansewr. I really enjoy having all state as my insurance provider in the area that I live

Date: September 12, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Premium
I think compared to a lot of other companies all state comes in pretty cheap, they saved me at least three hundred dollars if not more

Date: September 04, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I do not dislike any thing about my all state insurance, they are a great provider. I really enjoy having all state as my insurance provider in the area that I live

Date: August 17, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Premium
I think allstate offers a very competitive premium for homeowners. That could be due to my 1000 deductible but i am not sure.

Date: August 15, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Premium
I believe they charge a bit more for premiums, but they're a reputable company. Whenever I call them they have an answer to any questions straight away.

Date: August 11, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
I like how you can use the site to follow a claim. I am also able to see how much they are going to pay after a claim has been filed.

Date: August 03, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The company is always there when you need them. They answer all questions s and concerns promptly and professionally. They are always friendly and knowledgeable.

Date: August 02, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
My all state home insurance app helps me keep track of all my information and payments. I really enjoy having all state as my insurance provider in the area that I live

Date: July 28, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
We have a lot of money by switching to our insurance company. The premium does not up every year like other companies. Everything we need is covered under one low premium.

Date: May 13, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Website/App
The app is easy to follow. There's no major hassle when you go to it. I like that it is easy to navigate.

Date: May 10, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I haven't had much exposure to the customer service staff because i haven't had to utilize it much, however, the few times i’ve had an issue, the customer service has been prompt and forthcoming.

Date: May 03, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
The company's website/ mobile app is easy to use. All resources are offered in one app. The app is very convenient and user-friendly.

Date: January 07, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I think it's a bit higher than I'd like to pay but not too bad compared to other companies that I've looked at around here.

Date: November 19, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
The company communicates very well. Once a year we meet with them and they go over what we are paying for, what is covered in our policy, and what our deductibles are.

Date: November 19, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
I like that it is simple and it allows me to navigate without a lot of issues. I like that it is really easy.

Date: November 18, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I have never had to claim and only interact with the local agent.

Farmer's Insurance Home Insurance Reviews

Date: October 15, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
My experience has overall been very positive with my insurance company. I would rate it a 5. Is I need help or have any questions someone is always available to talk.

Date: October 14, 2019    Age: Above 60    Gender: Female    Marital Status: Married

Customer Service
very good service and has very good customer service in case of any complaints, their reviews are actually good too

Date: October 13, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
Definitely a 4 if not a 5. Our agent, Jeremy, is always right there as soon as we need him for anything, ready to help us with whatever we need.

Date: September 06, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
My experience with Farmers has been average. They were efficient in giving me a quote and they weren't too pushy on having me purchase their products.

Date: August 24, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
They are in line with the other majors, but I would not want to go with a small company in case I actually do have a claim. I am sure the little fly by night companies are cheaper but I dont want the risk.

Date: August 04, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
The agent who took my call explained very well how the process worked with my mortgage broker. This was important as it was my first home.

Date: May 12, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I like that I have a reliable agent who is open 8 to 5 Monday through Saturday and is available for my needs. He also has consulted with me on changing my coverages to fit my needs.

Date: April 18, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
It is not user-friendly. It is out-of-date. Does not let me view my bill in complete detail. It also directs me to call my agent if I wanted to view complete details of my coverage on the site. However, that information is available on declarations pdf file.

Date: April 14, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I feel like it is too expensive for the coverage and house value I currently have. They also pulled earthquake insurance when they could have kept it, but the state placed a new law stating that earthquake insurance can be separate.

Date: January 05, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
It covers dwelling, in fire or other losses, it offers complete loss and rebuild of home. It also pays liability in case I get sued, at around 500,000.


Date: October 04, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
My agent is always available and will come to my house to help me file claims if that is what is needed. He is the main reason I stay with Farmers.

Date: October 03, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
I was able to talk with whoever I wanted there, so my interactions were great. Their agents are all professional people and they all seem to get the job done when they are called to the task.

Date: September 20, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
I wanted to get the most comprehensive coverage so that regardless of what happens I will not have to worry about it


Date: September 18, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
It is very easy to navigate through the site. It tells me when my premiums are do and gives me options to elect more types of coverage. It was very well put together and user friendly.

Date: September 11, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
Yet again my agent is always available I do not have to deal with an 800 number or a website. He takes care of everything.

Date: September 02, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
They don't call me up randomly to solicit business and pressure me for coverage that I don't want. They are easy to talk to and very down to earth.

Date: September 01, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
They are easy to reach by the telephone or by contacting them through their website for non emergency situations. They are always very polite.

Date: August 23, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Policy Offerings
Home owners insurance that covers fire, flood and earthquake as well as hurricane and storm damage. I live in Florida and hurricanes come pretty quickly.


Date: August 21, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I really do not use the website because my insurance agent files all my claims for me and makes himself available 24/7. He goes above and beyond and I love the convenience of this service.

Date: August 09, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
I think for the service that I receive my payment is fair. I would worry if I was paying too low for coverage.

Date: August 04, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Communication
The communication and interaction levels are above satisfactory with my current insurance carrier. If we get off in the middle of a call, they actually call me back for example.

Date: January 19, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
I have had other ones in the past. Back in 2004 we had several hurricanes and tropical storms and Allstate was among other companies that was slow to pay for damages.

Date: November 18, 2017    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Premium
I honestly don't know how it compares to other companies. I compared when we first got coverage but I can't recall the specifics of the coverage.

Liberty Mutual Home Insurance Reviews

Date: October 14, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
Our premiums are pretty low for the coverage we have, and the deductibles are competitive. We do get an employee discount as my wife was a former employee of Liberty Mutual.

Date: September 12, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
The premium and deductible are very reasonable and more affordable than other plans in my area. They have the lowest deductible for my plan.

Date: September 11, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
My policy covers everything that I could ask for. I am really happy that they offer a chip to be put into my vehicle to monitor my driving. Based on the findings, I will get even more discounts.


Date: June 22, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
While I am yet to file a claim with the company, I like that I when I have had questions, I have been able to call the company and receive answers on the questions that I have had for them.

Date: June 20, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App
I like that it is user-friendly and includes an insurance calculator which has been beneficial to our financial planning. I like the platform as it is also easy to maneuver around it.

Date: May 24, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
Insurance repairs or replaces the home or other structures on the property, protects high-value items, such as jewelry, art, or camera equipment, and replaces furniture, clothing, and appliances


Date: March 07, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
So far I love the interactions/communication that I have with my insurance company, so far they have been kind and seem to be interested to hear my concerns.

Date: December 31, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
I think I am paying a little bit below the average of other home insurance coverages in the area. While I have not checked, paying what I pay has not been an issue for me and my wife

Date: November 23, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
I wish the website was more user-friendly. It was difficult for me to use and took awhile to figure out how to log onto the website. It could also use improvement for making claims. Although I have not had to make a claim yet, I wish it was more user-friendly.

Date: September 02, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I shopped around for a while and did my homework. I feel that I got a very good deal of liberty since I also have coverage for my cars through them so it was even better.

Date: July 30, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I have not shopped around for insurance in over 5 years. So I have no idea how comparable they are with other companies at the moment.

Date: July 27, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Liberty offers dwelling medical, fire, flood and there's an option of the earthquake if I wanted to get that. Overall is a very good deal.


Date: June 22, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
The mobile app is one of the best if not the best. You are able to do basically anything there from starting a quote to upgrading your coverage. There is nothing I dislike from it.

Date: December 22, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
Not much to say here since I do mostly everything online so I don't deal with any customer service rep. But they do answer quickly to anything.

Date: November 18, 2017    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Communication
Everything is done with my consent. They will either email me any new updates or they will sent me letters thrue regular mail but i preffer emails and all is done on a timely matter.

Progressive Home Insurance Reviews

Date: October 18, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
I haven't had to deal with Progressive's customer service very much, but every time I have had to in the past they were great. They were fast, efficient, helpful, and very friendly.

Date: October 17, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
My home insurance company, Progressive Home Insurance has been excellent so far. Their customer service is top notch. They have a 24 hour support system which makes them reachable for complaints.

Date: October 17, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
They have great customer service. Always friendly and easy to work with.

Date: October 15, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I can almost guarantee that my insurance is cheaper than most people's rates. They have similar coverage to other plans, but give discounts for bundling home and auto.

Date: October 04, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
I rate my experience with my home insurance customer service a 4. I am moderately satisfied with how well my insurance company help me with my concerns.

Date: September 15, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
My satisfaction with that is a 3, I don't believe there is a significant difference between the premium and deductible I could get from other home insurance companies.

Date: September 14, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
the polices were limited to my state however they have offered more than other insurance companies and i felt confident i had the best deal and coverage.


Date: September 14, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The deductible is fair compared to the previous company, while it is a little higher, the coverage is more so it outweighs each other.

Date: September 07, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
We have not had to make a claim, but we are satisfied with our auto insurance through the company, which we have had to contact, and assume that the experiences would be similar with the homeowners' policy.

Date: August 13, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I like the website. I haven't had to use it except to sign up and to run the app a few times. The text is a bit small but I like the colors and the ease of use.

Date: August 12, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
It covers what is needed for now if something major happened. I can either increase or decrease it after time. I want to wait and get a feel for the company before settling into a plan that I feel will be long-lasting.

Date: June 04, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
I've only used CS once to help with filling out the application. I think most things with CS will be through emails and such which works fine for me.

Date: November 19, 2017    Age: 50 to 59    Gender: Male    Marital Status: Married

Communication
I put a 5 but really I don't know as yet as I've barely used them. However, they did process my application quickly and without issue and they have been processing my monthly checks just fine so something internally must be working.

GEICO Home Insurance Reviews

Date: October 20, 2019    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Premium
It covers about the same as most renters insurance plans I have looked at, but for a slightly lower cost. It is bundled to our car insurance which helps the price. So cost-wise I'm totally happy.

Date: September 08, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
Geico is the best ever. They have the best customer service both online and over the phone.They are always so willing to help you with everything.They always work with you to find a resolution to your question or problem.

Date: November 03, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
everything covered which is nice. If there isa flood or fire we are covered and in good hands.


Date: September 02, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
My coverage is adequate for me. I have had no claims yet so not for sure how they will react if I have one.

Date: August 24, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Communication
I dont talk with the. I only go to their website, It takes care of what I need.

Date: August 21, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
I don't go to their website enough to rate them. Every time I go through I finds what I need in a timely manner.

Date: August 06, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
This website is very easily accessed on my phone or computer. I can look up any information as needed quickly. I also get a response back just as quickly usually. This website also offers many available phone numbers or contact numbers for different areas of interest to contact a person by phone. I am happy with our plans and this insurance company.

Date: June 08, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
Very good so much the best I have ever seen why to go

USAA Home Insurance Reviews

Date: October 02, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
Though it is not the cheapest premium, it is still very reasonable and the company's offerings and customer service is worth paying the slightly higher cost.

Date: September 26, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
They have a strong approach to communication. They have a message section of their site and send you an email to let you know to check the message. They are also proactive in returning phone calls.

Date: September 13, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
They are really on top of the customer service experience. The representatives always make me feel that I am the most important customer. They are always very helpful and explain things very well. They take feedback well and always seek to find solutions I am happy with.

Date: September 10, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I like that I can go to the site and change my coverage options without having to be on the phone for an hour trying to talk with an agent. It makes the convenience factor high for me.

Date: August 26, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Website/App
I like the website because it is very easy to navigate and intuitive to use. I can find my policy, coverage, and premiums very easily, and they send confidential communication through the site.

Date: August 15, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
The communication is always open and like I said before no claims in recent history so I have not had to communicate in the last couple of years.

Date: August 07, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
I could compare to other companies but USAA has treated me very well in the past and for that, I will stay loyal to them. I think most insurance companies sell the same coverage, however.

Date: March 13, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I have not had to interact with the customer service much but the few times that I have it was fast and they got the information that they needed.

Nationwide Home Insurance Reviews

Date: September 05, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
My experience with Nationwide has been good. All contact has been over the phone and they are very responsive. They got me setup quickly and were able to answer all of my questions quickly.

Date: February 17, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
My premium seems to be competitive with other companies. Since all my insurances are bundled together, I am able to receive a better rate on my home insurance policy.

Date: February 10, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like that I am able to view my policies online as well as pay or view my bill. I am able to find the contact information as well.

Date: February 10, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
I like that I can get answers from the insurance company almost immediately. They are also very quick to respond to any questions or concerns I may have.

Date: February 07, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
Home insurance covers any damage that may occur to my home from the surrounding environment as well as anything that could potentially be caused from severe weather.


Date: July 28, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Premium
I am not too sure about premiums with other companies since the home I am in is the first home I ever owned. In addition, I went to the first insurance company that got back to me and it happened to be State Farm.

Amica Mutual Insurance Home Insurance Reviews

Date: September 21, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
i have not used the companies customer service department so i cannot comment on this

Date: September 11, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Policy Offerings
home insurance covers buildings and contents new for old replacement within limits and has accidental damage and home care emergency built in


Date: September 05, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
the web site is well laid out and it is easy to find all the information you are looking for

Date: August 09, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
The communication to me has been via email and letters and so far the communications has been good

Date: November 26, 2017    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
the premium was slightly higher than other quotes but it included more protection for a slightly higher price

American Family Insurance Home Insurance Reviews

Date: September 09, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
they have insurance professionals since 1985 with experience protecting customers’ dreams. this agency offers auto, home, life, business, farm/ranch and other kinds of insurance tailored to fit your unique needs.


Date: October 05, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
I live in a remote area and I have trouble getting anyone to first come out and second to give me insurance. The house is on the top of a mountain and If there was to be a fire it would be really tough on everything.

Date: September 24, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I really have never had to use the insurance so I have not filed a claim. I did go on the site to get more information and I ended up having the agent contact us directly. The problem with the site is that they really can't give you a price. they just give you information.

Date: August 21, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
The process was really easy, The agent took time to explain what we needed and what was covered. She offered options and I was happy with the product that we choose.

Date: March 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
The agent was really responsive when I first contacted her. She was able to free up a weekend appointment and when we refinanced the house she was really responsive and quick to respond to my needs right away.

The Hartford Home Insurance Reviews

Date: September 24, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Communication
The communication is just fine. No issues. Paperwork is always timely and up to date. Great customer service always.

Date: August 30, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
It's pretty easy to navigate. That's very important to me. I would still rather talk to a real person though

Date: August 07, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Premium is based on credit score. That's not fair considering my ex-husband made some pretty poor choices when it came to paying off debt.

Date: August 07, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
My home insurance covers quite a.bit. Just had a claim on leaky pipes. No issues.


Date: November 18, 2017    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
They are very timely and personable with claims. My agent is amazing. He is always available when needed and is very knowledgeable.

Foremost Insurance Company Home Insurance Reviews

Date: September 13, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I like that my agent is really responsive to my needs. I can call her or send her an email and she gets back to me right away using the website. I like that I can file a claim. I do not think they have a mobile app but I really don't need one for my home insurance. I think that what I pay for my insurance is a fair price.

Date: August 23, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Communication
They really are good people when it comes to explaining everything to me. I like that they offer many options for my property and reassure me that everything will be taken care of in the end.

Date: August 02, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
I like that the get back to me right away. I like that the company will respond to my emails quickly and get me the information that I need.

Date: July 30, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
The premium covers a lot of coverage. We live on a mountain surrounded by forest and trees and every year there is a good possibility that the trees burn down. I like that I am covered.

MetLife Home Insurance Reviews

Date: October 05, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
We have a relatively low premium and deductible for our property. Without getting into too many specifics, our insurance salesperson has assured us that what we were paying was standard for the people in our area.

Date: September 04, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
So far so good, luckily we haven't had any major claims yet but we live in Florida and its hurricane season so I can guarantee that will change soon.

Date: January 18, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
What I do not like is that to generate the payments sometimes it takes from one to three working days

Travelers Home Insurance Reviews

Date: November 24, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Premium
I am very happy with the premium. It is actually $400 less than the last insurance company I had (Metlife). That premium was going to go up to $1,550 before I replaced it.

Date: August 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I have no issues with the insurance company. I've communicated on a number of occasions both with regard to the total coverage as well as the need for a claim when I had it arise. Any chance tents I could communicate by phone and or online

Country Financial Home Insurance Reviews

Date: September 20, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
Very fast customer service. Always there when I need to ask a question or if I have an issue that needs solving

Farm Bureau Home Insurance Reviews

Date: November 14, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
It was difficult to find my current agent, and I get the feeling that no one knows me, but I always get what I need.