Top Alabama Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Alabama homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Alabama Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 26, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I have never had any issue with State Farm's customer service, in regards to home insurance. They have always been quick and professional whenI have contacted them.
Date: October 25, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I think the insurance rates with this company are ridiculous and for what you receive which is nothing more than just always raising the cost it's not worth it
Date: October 25, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
I chose my insurance company specifically because they offered me a better premium than other companies did, and their premium was the primary thing that I was considering.
Date: October 23, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have only had issues with being billed and I thought it was automatic but it wasn't. They were pleasant to talk to and handle the matter quickly.
Date: October 23, 2019 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
State Farm's agent and staff are always available when I need them, by telephone or in person. If they don't have an answer to my question immediately, they'll get it fast.
Date: October 20, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
We have a premium of $200 a month with a $500 deductible for what they cover. When we had Allstate we paid $145 monthly and we had a $500 deductible. We found that with Allstate they had terrible customer survey.
Date: September 19, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I give State Farm insurance a 5 out of 5. While I have not used State Farm's customer service often, on the rare occasion when I've had to contact them, all went as expected. No complaints with as expected!
Date: September 09, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
My premium has been discounted since I also use State Farm for my auto insurance. Therefore, I feel like my premiums are pretty good.
Date: September 07, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
Their offerings were very similar to other providers in regards to features and coverage. There wasn't a huge variation with other providers.
Date: August 18, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
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Date: August 02, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
The premium is a little higher than most, but I would say that the deductible I have is pretty competitive. I do get a discount for bundling home and auto.
Date: June 25, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I love the customer service representatives when I call for help r explanations whether it be about a bill or just information that I need to understand. Everyone is quite professional and helpful
Date: June 04, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I haven't really looked much into other home insurance companies at all but as far as I can tell, this company offers quite a bit for what we get and we are okay with that. Other companies were a little bit higher from when I first tried looking but I didn't go much further after my company
Date: March 22, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
the company's website if fine. I don't have much of a problem at all with the set of their page. Everything seems to be accessible and right where I need it to be. Very easy website to follow through
Date: February 09, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I have no idea what to say about this as I haven't looked at any other homeowner policies in the last decade so that's all I have to say about that.
Date: January 18, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
state farm is a very trustworthy company they are willing to go above and beyond to help you get what you need. very professional as well
The company is always available to communicate. Most of the time, they respond promptly. It is rare that I have to wait for something to come through.
Date: October 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
My local agent is super helpful and always available to answer questions. She helps us out and always makes sure we're never paying more than we need to.
Date: October 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We have not had to utilize the customer service aspect of our policy, but I do feel that State Farm would always answer any questions that we had if they arose, or if we had to file a claim.
Date: September 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like that I can contact my provider personally and that she will take care of any of my concerns and needs.
Date: September 27, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Customer service is actually done here at a local level. They are independently owned and operated so we have the option of dealing with someone local instead of having to "be another voice on the end of the phone". Being in/from a small community this is nice because it adds value to our account and our transactions with the company.
Date: September 24, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
The website does not allow homeowners to file and settle claims on it. It gives information about the process and directs us to local agents or regional offices. It takes to long to finally reach someone who can actually help with the claims.
Date: September 23, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
I like that the agent's office will call me with reminders rather than a huge call center. And that I can call the agent's office directly to get assistance.
Date: September 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
State Farm doesn't send out my car insurance cards in a timely manner and I often have to call in and request new ones after my old ones expire. It's irritating and they aren't getting any better at sending me updated cards. They call me into the office about once/year as well and use it as a time to sell me additional coverage that I don't need.
Date: September 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I don't like how the company sells insurance at the closing. The claims process is too long and drawn out. The local agent does very little to assist clients.
Date: September 21, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
Both the website and mobile app are easy to use, but they are built around the idea of selling me things rather than helping me find the information I need.
Date: September 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I would like it smaller but I cannot afford to make it in any other way.
Date: September 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like the app because it has everything I need. If I have a question, want to make a payment, or anything else there is an option available.
Date: September 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Every time I've needed to call them, it's been an easy experience. The people in the call center are helpful, and I can usually understand everything they say. They are always able to help me while being friendly and knowledgeable.
Date: September 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I like my company's customer service. Every problem that I have had has been resolved. Also, they are always accessible.
Date: September 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The company works with realtors so when you purchase your home the insurance is offered at closing. There is no competition from other insurance agencies. You end up paying higher premiums in some cases or buying more insurance than you need.
Date: September 02, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
The website would be useful if they kept it updated properly. They have 3rd party "at-home" workers uploading claim information and this is not acceptable.
Date: August 30, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I am satisfied with my contact with my personal provider. I feel appreciated and taken care of.
Date: August 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I think that our premium with State Farm is a great price for the amount of coverage that we currently have. I think it���s a great value for what we pay
Date: August 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I don't like being called into the office to listen to a sales pitch but I appreciate the time State Farm takes to educate me about my current coverage and what I need in the future as my family grows in size.
Date: August 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
To the best of my knowledge everything is covered withing a certain dollar amount. Things like structure, medical, fire damage, weather damage, etc. I would have to go over the policy to be sure, but we have had it for a few years so I can't say for sure the dollar amounts of deductibles.
Date: August 25, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I've had no problem with communication whatsoever. The fact that I can communicate with them so easily is basically all I���m looking for. If I need to change something, they are just one call away.
Date: August 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Super easy to follow on their online portal. We can see the ins and outs of our policy at any given time. Portal is user-friendly and easy to access.
Date: August 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
I am detailed with provisions to protect losses from individuals and weather conditions.
Date: August 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The company is very large which means you don't have contact with the home offices. All work is done through local agents who only refer you to local contractors and accept payments.
Date: July 29, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
State Farm offered me the best rates for the best coverage, especially when in combination with auto insurance. It was the best value by a lot.
Date: July 29, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The State Farm mobile app is easy to use and lists the details of my car and auto coverage. I appreciate having access to a virtual version of my car insurance card in case I forget to put the most recent copy in my wallet.
Date: July 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The mobile app is fairly hard to navigate and doesn't seem as user friendly when compared to an app like "bank of america" or "wells fargo" This could be due to lack of technology funding on their part or possibly due to them not seeing the need for the app to be "streamlined".
Date: July 27, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I would like to think that our premium is comparable to other companies, since it is a consumer driven market. However, due to lack of time on my part I don't know how competitive the premium is since we have refinanced our house and have the premium built into the payment with an escrow account.
Date: July 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
My agent doesn't mind talking to him, but he is sometimes very hard to find. I figure they are all like that.
Date: June 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
It's easy to use and understand. It looks nice and clean and I can find everything I need to find with no issues.
Date: May 26, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium is about the same as others have to pay. I am satisfied with what I am paying compared to what it covers.
Date: May 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The amount is the pretty much the same as the others. Insurance is required, necessary, but a ripoff.
Date: May 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I don't know much about other premiums, but I'm happy with what I have. It fits well within my budget, and it's easy to deal with just a single insurance company for everything that I need.
Date: March 19, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I like our home insurance policy through State Farm. It is easy to read and follow and we are always totally aware of what is covered and what we need to do in case of a claim.
Date: January 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
Emails are not returned in a timely fashion. It is also very difficult to find the email addresses of people I need to contact. Frustrating.
Date: January 06, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I think my premium is a little high because the exterior of my town-home is covered by the HOA. To my knowledge, it's still pretty low compared to rates from other companies due to my bundle discount.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
We haven't had much interaction/communication over home insurance. Just the initial set up. It's been a pleasant experience so far.
Date: October 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
allstate is good thats the only one we ever used so i cant really give you the run down on how it compares to others i just know it fits us best and gets the job done
Date: September 21, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I love the customer service, because I am able to file a claim from my phone and the response is very fast. No problems so far
Date: September 17, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
i have always had great interactions with them the very helpful and care about my account
Date: September 17, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I have a pretty good rate and a low deductible. I pay a comparable rate to other companies in this area. I have a basic homeowners plan that covers everything except for flooding which happens rarely in my area.
Date: September 16, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Customer service is usually good. Help us find what kind of insurance we need and give us a good deal.
Date: September 16, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
Allstate has always been helpful when it comes to all my insurances through their company and they explain everything I need to know about my coverage. Their customer service is has always seemed great.
Date: September 08, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Im not to familiar with all of the policies but i do know that my wife handles most of the small print, I as the husband do most of the paying for the service.
Date: September 04, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I am very happy with my insurance, it is very efficient and I would give it 5 out of 5
Date: August 17, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
We changed our home insurance to Allstate because their premium was cheaper when we bundled with our car insurance than our previous home insurance company.
Date: October 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I know my local Allstate agent which makes the experience feel more personal than speaking to an unknown person through an 800 number. I have been very satisfied with the customer service.
Date: October 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I dislike receiving so much mail/email from my insurance company that is usually promoting other products, such as roadside assistance. I receive too much mail as it is.
Date: September 28, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I use the website to pull up policies and pay my monthly auto premium. The links to those areas are easy to access.
Date: September 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Allstate has been very good at keeping communication going. It's nice to get reminders when my insurance is about to expire and when there are deals to take advantage of (like bundling home and auto).
Date: September 20, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
When I have contacted them I get quick results. I did have a recent fender bender and it seems that the other person involved had trouble getting service from my company. I had to cover their bodywork and I am not sure if the problems was the insurance or the body shop that did not want to deal with my company
Date: September 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Customer service is excellent, so far. I've had one issue with my renewal, but that was solved within minutes.
Date: September 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
I like the website's ease of use; the site is easy to navigate and find what I need. It is efficient and saves me time from having to call the insurance agency.
Date: September 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I happened to sign up for home insurance when rates were low. My monthly premium is a good price and is actually included with the mortgage every month.
Date: September 03, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
Some others are higher because I have checked. I do know that this same company was less when I lived in Georgia for the same size house. My deductible is seemed high so it seems that the premium would be little less
Date: August 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I haven't had any interaction with their customer service, as I haven't had the need to file claims, etc.
Date: August 22, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
It seems to have gone up a little over the past few years. I haven't taken the time to look at other insurers to compare rates
Date: August 21, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
My agent sends out regular emails. I get notifications on when my payment is due and when payment has cleared.
Date: August 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I LOVE THIS COMPANY THEY ARE SO NICE AT THE OFFICE. I DIDN'T LIKE CLAIM THEY DIDN'T CARE NO ONE BUT TO SAVE THE COMPANY MONEY. THEY DON'T CARE ABOUT THEIR CUSTOMS.
Date: August 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Compared to other companies I received quotes from, Allstate was able to give me the best coverage for the best price. It is figured in with my mortgage payment which makes it very convenient.
Date: August 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I suppose my premium could be slightly better, but i feel that i wouldn't be getting as much for what i am paying. I am really satisfied with my agent and that makes the difference.
Date: August 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
The local office will call the claims number of customer service. I would like for the local agents to deal with more things
Date: July 28, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
THEY HAVE A BAD WAY OF TALKING TO THEIR CUSTOM. THEY TRIED to PAY YOU LOW. YOU ARE PERSON WHO pays EVERY MONTH.
Date: July 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
My premium is actually a bit lower than most. I signed up several years ago when rates for home insurance had dropped to match the drop in interest rates for mortgages.
Date: October 12, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
They offer so many different policies, premiums, and deductibles. They give you plenty of options to either increase your coverage or to lower your coverage where the price is unbeatable by other companies.
Date: October 12, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
Progressive has great customer service for my home service. When I call them, it only takes a few minutes to get someone on the line.
Date: September 15, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I am a new home owner and recently went through Progressive Insurance as we already had this company for our car insurance. They do offer discounts for multiple service bundles.
Date: September 12, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
The premiums and deductible for me provide by progressive are relatively affordable. I compared the prices to insurance companies and the prices were similar.
Date: September 11, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
My home insurance's customer service quality I would rate as good. They are easy to reach and get in contact with and make changes and updates quickly.
Date: February 26, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
It is pretty good besides they did not hire me for a job.
Date: February 26, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
It is good. It costs $1000 less for the same coverage compared to state farm, allstate & fremont.
Date: February 13, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I really like it. It went up a couple hundred so we checked around for another price. The customer service is good. However the price is great.
Date: February 13, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I really like the company's website. It is professional and easy to use and understand.
Date: October 05, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
The premium for my insurance is slightly lower than similar companies. They offer a bundle with auto insurance to discount cost.
Date: October 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like their app, it's fine and easy to use. You can set up automatic payments or you can do manual payments relatively easy. Sometimes it can be laggy and find your payment history can be painful. But other than that, it's great.
Date: October 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
The company offers clear terms and explanations of what coverage options are available and their representatives are able to assist you with recommending what you need.
Date: September 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
My insurer covers everything, for the most part, fire, theft etc. They come out and check everything is legitimate of course. But they also take care of medical expenses
Date: September 02, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
Easy to navigate, can follow up on claims online. Easy to see all of our policies in one place. We can make changes from one website.
Date: August 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium offered by rival companies were absolutely terrible. State Farm sucked, they wanted double, same with The General. Progressive is the only company to try and keep us and want us. They offered as many things to give us discounts on the premium.
Date: August 21, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I like that the company goes out of their way to help you when you're not sure what to do. I can't say there is much to dislike. They have their own flaws like any company. Sometimes waits can be too long and the information is unclear. But their customer service normally makes up for it.
Date: August 07, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
The website is user-friendly and easy to navigate. I am able to easily find my coverage and make any changes needed.
Date: July 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like how easy it is to find someone online or via the phone. The phone lines can be a bit of a wait. But other than that, it can be pretty easy to deal with it. The people are knowledgeable, well spoken and very helpful. They answer any and all questions.
Date: May 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
The customer service is very knowledgeable and helpful. Always nice and they answer any and all questions for customers in a timely manner.
Date: October 20, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I have been pleasantly surprised with Geico customer service. They are easy to contact and promptly return my calls.
Date: October 19, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Geico has been a great home insurance company. Their customer service is top notch, they always answer our questions and help us with whatever we need in terms of home insurance.
Date: October 18, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
When the house damage happens the insurance company suggest that we inform them about the incident asap with their 24/7 hotline.
Date: October 14, 2019 Age: Above 60 Gender: Male Marital Status: Married
Premium
I have chosen a higher deductible on my policy which gave me a savings in the premiums. I found that there was a bigger decrease in the premium compared to other companies.
Date: October 04, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
The premium is great compared to other companies and the deductible is relatively small compared to other insurance companies.
Date: August 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
MY EXPERIENCE WITH GEICO HAS BEEN VERY GOOD THEY GAVE ME A GOOD AND FAIR QUOTE BUT I HAVE NOT HAD TO HAVE THEIR ADJUSTER DEAL WITH MY BUSINESS.
Date: September 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I have not really used this company's website or mobile app. I received a quote several years ago. I agreed to the price after doing some comparative research and have had no reason to make any adjustments
Date: September 17, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I like Geico's webside or mobile app because it is simple and concise tabs and images to I can navigate the website eAllied Insuranceer
Date: September 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The insurance company has communicated with me as required in a efficient manner and has been no problem at all for me to deal with or to get a response from when requested
Date: August 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premium was actually lower than it was with other companies even when combined with my auto insurance. Consequently, have my home and auto with different companies
Date: August 06, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I am not sure about the other home insurance companies compare to Geico but I think Geico definately has good coverage.
Date: July 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I like about the interaction or communcation of my insurance company. Once I get the hold of the representatives they understand what I need
Date: June 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
Geico provides an accident forgiveness and has a full coverage to choose coverage options. Also I think Geico has a property damage liability
Date: January 03, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
I did have to have some repairs done due to hail damage several years ago. The process was fairly painless and straightforward and I have no problems continuing my relationship
Date: December 24, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Geico's customer service is somewhat okay. Sometimes it is not available all the time especially when it has a long wait time period
Date: October 31, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Customer service is always easily accessible. If there ever is a time that I'm unable to call, then I can talk with someone online 24/7.
Date: October 10, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
The premiums aren't too bad. I feel like it is worth it for the coverages. they definitely offer a lot more than other companies for the same price.
Date: October 09, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
Farmers isn't the cheapest, but I know that in the end, if we have an issue they are going to completely take care of us and our belongings which is worth the peace of mind.
Date: September 27, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I have only used the Farmer's Insurance Customer Service one time and would have to give their Telephone Customer Service a 5 however, their Email Customer Services is a 2.
Date: September 13, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I am satisfied with the customer service received. When I call, I am able to speak to a human and have always received prompt answers to my questions.
Date: September 05, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
They seem to offer about the same offerings as other insurance companies I have checked into. They offer damage coverage for property and possessions and cover liabilities for injuries and liabilities.
Date: September 05, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
We are very satisfied with Farmer's.They do not seem to offer more or less than any other companies that we have considered.however, for the last 2 years, they have offered the lowest rate for the offerings we need.
Date: September 07, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I have not tried other insurance so I do not know the premium and service lists. My current insurance premium is cheaper maybe this could be a research I did not shop around
Date: August 31, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
It is great. The local. Agent is able to respond to any question right away. She gets things done quickly.
Date: July 31, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
As I said above, my agent is very quick to respond to all my inquiries. He gives me the information I requested as well as additional information that I didn't know I needed.
Date: September 07, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I've had wonderful experiences with Nationwide any time I've dealt with them. Their customer service is always quick and reliable.Nationwide takes care of that for me so I've bundled all of my services!
Date: September 05, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
i've had nationwide for years and they have always provided me with great service. Thankfully i havne't had to use them often, but i know they will always be there for me
Date: November 11, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I have had no issues, but this is partly because I have never contacted them for anything other than a quote and paying the bill.
Date: September 22, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They are easy to reach. We have file house insurance claim one time and there is no hassle.
Date: September 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
The customer service is great. I am able to talk with my agent whenever it is needed. He goes out of his way to make all of the processes as simple as possible.
Date: August 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have only had a little contact with the customer service but they have all ways been nice and friendly and willing to help.
Date: August 20, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
My policy covers the dwelling, contents, personal liability and loss of use. In addition there is a rider that covers jewelry. I am very happy with what it covers.
Date: August 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The mobile app is easy to use. It allows me to check on my policy and make payments if necessary. I am very happy with the app.
Date: August 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I feel that premium I pay is in line with the coverage I have. I do not feel I would get the same coverage or support from others.
Date: January 13, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I received the amount of communication that is needed from the insurance company. They make you feel that they give you the information that is needed. I am happy with this.
Date: October 07, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
At first my experience with this insurance company was not so good because of some complications i had before on financial situations.
Date: August 23, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I have contacted other insurance companies in the area and have spoken to others about their policies. Compared to others the policy that I have is fair and although it is a little higher than average, I have satisfied.
$1000 deductible.
Does not cover flood insurance.
Covers acts of god and normal things basic home owner insurance covers, it is very reasonably priced.
Date: October 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I don't interact or communicate with them much. I get mail sent to me and some emails from time to time. I'm satisfied with it all.
Date: September 18, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
They always answer any questions I have when I contact the agency. Also, the company always gives auto and home tips to help with rates
Date: September 12, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
It's easy to use. I can check my coverage at any time. There is a link to call customer service. My billing info is also in there
Date: September 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
They are open 24 hours a day. I can reach someone at any time if I have a question on my policy or if I need to pay a bill
Date: July 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
Travelers are very cheap as far as the rate is concerned. We are paying less than any other insurance company I have ever had. Almost half of some other companies.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
My house is covered in case of storms and theft. Also, we have a jewelry rider that will cover in case we lose our ring or it gets stolen
Date: September 15, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I have had American Modern for several years now. They were one of the only companies that would insure my house because it is old and has asbestos siding on it.They continue to do so for a very reasonable rate.
Date: September 07, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I am extremely satisfied with my Insurance company because They provide me good facilities and offers
Date: October 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I've generally only had to use the customer service line to set up my account, and once when I forgot a payment. They were very helpful both times. It would be nice if there were an online chat option.
Date: September 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
My home is completely covered in case of accidental damage or fire. My belongings are also covered up to a certain amount. I do not have flood insurance, as I live on a hill and it is not needed.
Date: August 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I've seen some cheaper premiums offered, but I'm not sure if I'm eligible in my particular circumstances. This company is significantly cheaper than my previous one, Metlife. I'm satisfied overall with the premium.
Date: August 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
Each action I take tends to open up a new tab, where I need to go back and and look at the previous tabs to find the policy number and the amount due in order to make a payment on the new tab. I'd like it if some of the essential information was auto filled in, and if I could keep a credit card on file.
Date: May 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
The customer service is very prompt and professional. Email replies are usually within an hour, or I can call and talk to someone right away.
Date: November 25, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I'm generally happy with the communication. I get an email before each payment is due, which is appreciated. They've been easy to talk to when I needed help.
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
The premium is slightly higher than other brands, maybe 10% higher, but I've made a couple theft claims and the claim adjuster was helpful and I was paid within a week of submitting receipts, I was paid replacement costs, over $9000 dollars.
Date: October 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I liked the interaction. The claim adjuster is not hurried, they are kind and wait on the line while you recollect, cry, get emotional and ask pertinent questions , so you can explain in a thorough way. They collect all the information in a kind manner.
Date: September 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Pemco customer service is exceptional. You reach a person right away, they soft transfer you to the appropriate person to handle the claim. There is no bouncing around and the call being dropped.
Date: August 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I pay the premiums on Pemco's app. It is fast easy and secure. I can look at claims that I have made in the past. I can view insurance documents to see what is covered.
Date: July 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
The company's customer service is very good. They were courteous and always had an answer to me of my questions.
Date: May 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
Theft, broken windows, broken doors, damage to home during theft. Replacement cost of stolen jewelry, electronics, lockbox and other items. damage to home by falling trees, cars driving into home. Personal injury to self or others.
Date: November 16, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I don't know how it compares to others. It is part of a bundle so I am getting a pretty significant break on other policies that I have.
Date: September 22, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
OUR AGENT IS PHENOMENAL. HE IS ALWAYS THERE WHEN WE NEED HIM AND ANSWERS QUESTIONS WITH A GREAT RESPONSE. WE LOVE HAVING HIM AND HAVE USED HIM FOR YEARS.
Date: August 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
THEY HAVE ALWAYS BEEN THERE WHEN I NEEDED ANYTHING. OUR AGENT IS GREAT ABOUT ANSWERING QUESTIONS AND MAKING CHANGES QUICKLY TO OUR POLICIES WHEN WE NEED THEM.
Date: August 02, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
TO BE HONEST, I NEVER USE IT. I LOVE THE COMPANY THAT I USE, BUT I HAVE NEVER USED THEIR WEBSITE BECAUSE IT ISN'T THE MOST UP TO DATE AND EASY TO USE.
Date: May 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I HAD QUOTES OF 1200 AND UP ANNUALLY WHEN WE WERE SEARCHING FOR INSURANCE. THIS WAS ONE OF THE LOWEST THAT ALSO OFFERED GOOD COVERAGE.
Date: September 08, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
They did offer to cover a little less that another company that offered coverage but LM is a larger company so I was reluctant to use to use a company I hadn't heard of before.
Date: September 07, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I would give LM a 5. They have great customer service and are always there to help if I have a question or need something. Their reps are very friendly and helpful.
Date: August 06, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I think everyone would like to pay less for insurance! When I compared policies 6 years ago, Liberty Mutual was the winner. I'm not sure if they were the cheapest, but they were the best value.
Date: August 02, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I don't know how my policy compares to others. I have never filed a claim and am, to be honest, content to stay with Liberty--this is not a decision I revisit every year.
Date: July 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I suppose them to interact with everyone the same way, but we hardly ever have them call us or send us anything unless there's some type of change.
Date: September 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
Wind damage is covered. Hail damage is covered. Flood is not covered. Theft of property is covered. Fire is covered. Vandalism is covered.
Date: September 11, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
When we had roof damage from a tornado and then a hail storm, they sent someone out in a reasonable amount of time to help us through the process of getting a new roof. That's the only time we've had to deal with them.
Date: July 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
We hire a company to find us the best rates and premiums for our insurance, auto and house. They have shown us Encompass is the cheapest and has the best premiums compared to other insurances in our area. We have them check every year.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
There isn't a mobile app as far as I am aware. We have only had to use the insurance once for roof damage. The website worked well enough for that but I don't have any other experience with it.
Date: September 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
We only have communication when they send yearly information of what our insurance covers and every other year that we haven't mailed our payment yet. Then we call them because it just hadn't been mailed by mortgage company yet. But we rarely talk to them. Well two times when we had damage to our trailer I think we had to talk to them too then. They processed us well.
Date: September 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I like that the customer service is friendly and very responsive. They try to help you reach a successful conclusion to your situation.
Date: August 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium seems reasonable to me for the amount of coverage. It covers what we need covered. It might cover more than the other insurances. We have this insurance though because it was included in mortgage payment.
Date: September 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
There is nothing that we do not like about the company. We never had to file a claim so we can't answer this question.
Date: August 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I never had to file a claim or customer service. I asked my parents and they said they never had to have to call them either so they couldn't tell me if they were actually a good customer service or not.
Date: July 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I haven't had to use this so I am not sure. I asked my parents and they said that it is just right for the price. After all, they use the 80s prices because it was so long ago that they first got the insurance for the house.
Date: October 06, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
the rates are about the same as anywhere else, i think the are reasonable otherwise i wouldnt be paying them, but they are also SLIGHTLY cheaper than other companties i looked into
