Top Wyoming Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Wyoming homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Wyoming Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 17, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
The main reason for going with the insurance company that I am with now is because the premium was less expensive compared to many others offered in the area.
Date: September 18, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
the experience with our home insurance company has been great they've been a pleasure to work with any questions we have had we've always been able to get them answered very quickly and correctly.
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
the interaction with this company is excellent since it offers security and confidence in its services
Date: October 03, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
I have really liked my home insurance company because they have been there when I needed to file a claim and got my money within two weeks.
Date: October 01, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
I wish that my company’s app was more user-friendly and up to date. It crashes or stalls when I try to use it.
Date: September 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
this page can help me solve any question I have about it
Date: September 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The communication is great. Whenever anything new changes they inform me via email instantly. The agents also know me by name and are very warm and friendly to me. I enjoy them a lot and feel wanted.
Date: September 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think it could be better, it seems like you get a good price when you sign up and then your premiums go up the next year. And when you question if they give a song and dance about the replacement cost.
Date: September 10, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
I have not had a lot of experience, but I did call one time and ask that my premium is lowered if possible, and they were able to accommodate me.
Date: September 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
It covers natural disasters, fires, and burglary. It also covers acts of God such as hurricanes and tornado. Flood coverage as well.
Date: September 02, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
My insurance company offers the lowest premiums with the most coverage that I can find. I have looked into swapping my insurance but can't find anyone better.
Date: August 31, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
THE WEBSITE IS NOT PARTICULARLY EASY TO NAVIGATE AND DOES NOT ACTUALLY ALLOW A LOT OF INFORMATION. USUALLY JUST CALL MY LOCAL OFFICE IF NEEDED. THEY ARE FAMILIAR WITH OUR RURAL FARM COMMUNITY AND OUR NEEDS, BETTER ON A LOCAL LEVEL.
Date: August 25, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
They are easy to get a hold of, very helpful, and they are quick when processing claims
Date: August 11, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
The company offers an adequate service, therefore I do not have any negative comments towards it
Date: August 09, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Customer service has always been great to us. We've moved a few times and they are always very understanding and fast about covering our new property.
Date: August 06, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
My premium is very low and I am happy about that. It is a local company so they cater to the community, which means they know our levels of income in the area and what we can affordably pay for.
Date: August 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
It deserves a good relationship for owning this insurance and its proper use
Date: August 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website seems very outdated. It often crashes and is hard to find things without taking considerable effort. The app is also non-existent, I do not think they even have one. If they do I am not informed about it.
Date: July 27, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
his insurance policy covers me the health part as well as other goods stories such as the vehicle among others, I feel extremely safe and confident
Date: July 27, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
I LIKE THE FRIENDLINESS AT MY LOCAL OFFICE. ALSO, THE FRANCHISE OWNER IS VERY KNOWLEDGEABLE AND MAKES IT EASY TO DO BUSINESS.
Date: July 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I find that the communication is good when I need it but I have never needed it and I hope that I don't.
Date: July 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
MY HOME INSURANCE IS A FARM POLICY. IT COVERS THE HOME, BARN, AND OTHER STRUCTURES. IT ALSO COVERS MEDICAL AND THEFT OF EQUIPMENT SUCH AS TRACTOR, ETC. IT ALSO COVERS THEFT OF LIVESTOCK
Date: June 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Customer service is a high point. Since it is a small local company there is never a wait time when I call up the customer service line. They are quick with responses and extremely knowledgeable of anything I ask.
Date: May 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I really like the customer service with farm bureau because if I have a question they know exactly how to answer it.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I BELIEVE THE PREMIUMS ARE SATISFACTORY BUT COULD BE LOWER. HOWEVER, NOT MANY CARRIERS PROVIDE THE TYPE OF INSURANCE WE HAVE SO IT IS DIFFICULT TO COMPARE.
Date: November 18, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
I RECEIVE PREMIUM RENEWAL INFORMATION WELL IN ADVANCE AND MY QUESTIONS ARE READILY ANSWERED WHEN I CALL INTO THE AGENCY. WE ALSO RECEIVE CORPORATE INFORMATION FROM FARM BUREAU ABOUT FARM HAPPENINGS AROUND THE COUNTRY.
Date: November 03, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Policy Offerings
Everything covered besides mold rider. Jewelry, flood, tornado, wind damage but not hurricane.
Date: October 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I rated it in the middle because I have never been to the website. They are a local company and I can just call in. I guess the website would be good...but how would I know.
Date: October 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Their customer service is trained extremely well. They are very calm, friendly, and helpful. I have never had any issues and they are willing to accommodate a lot of special circumstances.
Date: September 30, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
Only dealt with them to set the policy up, but in doing so they were informative and got back to us in a great manner.
Date: September 24, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I get a bundle deal so I think its good value. I have shopped around for other quotes but couldn't find a better deal that didn't have strings attached.
Date: September 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like that I can find all my policy details and print what I need easily. I don't have to waste time trying to get through to customer service on the phone or waste time waiting for documents to be mailed. The website s basic which I like. I never get errors and it's laid out simply go I always fin what I am looking for.
Date: September 18, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I haven't used the website much, but it is a little confusing to see if the page information is about the cars or the house.
Date: September 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I don't know if the company has a mobile app. I just have the paper copies and a phone number to call if I have any issues. I do like that they are timely with their paperwork. I haven't had a reason to contact them for issues, so I'm not sure how that will work.
Date: September 15, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
You can get a quote, file a claim, get roadside assistance, look over your claim. Pay your insurance bills, Mostly I like the Teen safe driving series they do. They actually have great articles on your main life events, like getting married or saving for college.
Date: September 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
I don't like that different agent in the same company charge different amounts for the same services.
Date: September 04, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
During my claim process our adjuster communicated through both phone and email. He was helpful and prompt. I was more than happy.
Date: September 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I haven't really processed another insurance companies I feel. Like my premium is average but I wish it would be a little less
Date: August 31, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I have a local agent and he has helped us a lot. He is always looking for better prices and walked us through a recent claim.
Date: August 30, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like state farm's website because it makes all of the critical information very easy to access, including policy number and details, insurance agent contact, and other important aspects of my relationship with the company.
Date: August 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The new agent was very helpful and volunteered to review the plan to see if she could lower any other payments.
Date: August 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
It's very easy to navigate website. The different sections are easy to find and there are multiple avenues for help if one were to become lost using the site
Date: August 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
I would prefer to have some kind of another way of talking about things that I'd like to have; i.e. I'd like to have a more open and in-depth relationship to be able to know the ins and outs of everything that I'm apart of intellectually with words and not only with behavior.
Date: August 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They're always helping us by finding better discounts and keeping our costs down. Our state is awful for car insurance and they always find a way to reduce it to about $100/month.
Date: August 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
We shopped around extensively when looking for homeowners insurance. The premiums on this policy are very reasonable compared to others we had. I was happy with the coverage we received.
Date: August 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I've always had an excellent experience when dealing with them about billing concerns or different plans available.
Date: August 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
My premium is a little bit higher than some other companies, but it is worth it with how wonderful my coverage is and how amazing customer service they have.
Date: July 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
The company sends me useless information and tips. What I want is real cost savings. How can I lower my premiums? Car insurance is getting out of hand. With no accidents or speeding tickets and our age you would think premiums would go down. That's not the case.
Date: March 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
The premium we are paying now is less than the premium we paid to a different agent at the same company.
Date: December 22, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
Our premiums are very similar in cost, though ours is a bit lower than others. I am satisfied with it.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
The premium is actually about a 3% increase from the average cost for other insurance companies.
Date: October 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I think my premium may be on the high side, but I'm not 100% sure - I've never confirmed it.
Date: September 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I am not sure if the other premiums are more or less expensive than mines, but when I got my mortgage, the lender already has a relationship with an agent who worked with Farmers and the price was affordable so, I just went with it
Date: September 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I like that they are very responsive and knowledgeable about the concerns I have. In fact, when discussing policy and what is covered, the agent, Margareta, seem to know every provision in my policy without having to read it first, so that me feel confident about her advice
Date: September 09, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I like how easy is it to figure anything just by visiting their website or even calling a customer service representative at any time of the day.
Date: September 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
Their website is very easy to use and I can process claims or policy changes completely online.
Date: August 31, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
The website is easy to understand. I really enjoy using the app though, it's very user friendly
Date: August 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
Living in Florida insurance has become a big issue, with increasing amounts and strength of hurricanes which bring flooding and tornadoes. A big deal is made in the political spectrum at the state level about keeping insurance premiums in check to keep companies from gouging people caught in this circumstance.
Date: August 26, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
I am very happy with Farmers' customer service. My agent is very personable and professional. Farmers claims adjusters are well trained and reasonable. Their phone service is excellent as well.
Date: August 08, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
Customer service has been pretty good while I have been with Farmers. They stayed in communication with me with my claim when I had flood damage and gave me ETAs of when workers were supposed to arrive.
Date: August 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
It is easy to use. I filed a small claim using the app and it was quite easy to function and performed very well. My claim was paid promptly and I was satisfied.
Date: August 02, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I like how easy it is to use the online platform and how responsive the agents are when sending inquiries by email or through the dashboard
Date: July 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
There is nothing I don't like. I have had many interactions with them and every one has been of high quality.
Date: July 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I think that I get a good deal with bundling my home and auto together. I think that Farmers isn't much more expensive than other home insurance companies.
Date: May 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I like the calming and confident feeling that you get when talking with the agent. They don't give you the uhs and umms that make you question what they say. They are direct and genuine and knowledgeable and that reassures me I have the right company behind me
Date: March 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
The policy covers damage resulting from fire, bad weather (except flooding), perils like falling trees or a car crashing into the house. Also theft.
Date: January 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Farmers is the only home owners insurance that I have ever had. I use them for my car insurance and I have been pleased with them so it was a natural move to bundle them together.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Again, my insurance company does not bother me, it is my insurance agent who I can’t get to return my phone calls for a week
Date: November 18, 2017 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
I am covered from most weather damages, dog bites, separate structures and smoke damage
Date: September 08, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
my premium is way too high for the level of service i receive. i wouldn't mind paying so much if i really felt it was worth it.i would have continued to do so because of their level of customer service.
Date: October 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
Home insurance is made up of coverage that may help pay to repair or replace your home and belongings if they are damaged by certain perils, such as fire or theft. It may also help cover costs if you accidentally damage another person's property or if a visitor is injured at your home.
Date: October 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like how the mobile app makes it easy to pay my bill and view all my coverages over my phone.
Date: September 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
They respond quickly to their customers,the customer service is always on point,they call to ensure you are enjoying the service,they give calendars and notebooks to the clients.
Date: September 22, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
It's relatively easy to use, as would be expected of a major insurance provider, e.g. Progressive, Allstate, etc. Sometimes the apps lag a little bit, which can be frustrating.
Date: September 08, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
After the hurricane, they did a great job of getting us taken care of. Their communication was very good.
Date: September 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website is very well done and very easy to navigate through. It makes it very easy to find what I need.
Date: September 04, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I like the customer service because they really are fast with things
Date: August 30, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
My agent owns the franchise. He is very knowledgeable and has made everything very easy to understand and to do business with his agency.
Date: August 26, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I like that my company's app is really user-friendly. It is really easy to understand where everything is, very intuitive.
Date: August 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
All state keeps its customers up to date,it gives good service to the clients,it ensures claims are paid on time,
Date: July 26, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
It is okay but it is also very confusing for new homeowners they don't give you enough information to feel at ease you kind of just hope for the best that you understand what you are reading
Date: June 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
The user layout is not very user-friendly, could use some work
Date: March 19, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
All state has very good customer service. I halve absolutely no complaints there. I always get to speak with a real person when i call.
Date: January 11, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
All state insurance company is one of the best insurance when it comes to interaction and communication,they are always available whenever needed.
Date: November 19, 2017 Age: Above 60 Gender: Female Marital Status: Married
Website/App
The website and app feel outdated and are not user-friendly at all. I think it needs just totally re-done.
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I only use the website. Usually for looking up pricing. I have never made a claim so I would not know about that process. The website is top notch. It is easy to use and find things. I have never had a problem with it.
Date: October 02, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
My friend is using another insurance company. They are giving many discounts to people who are buying first time buying houses. But my insurance company did not give us any discounts. The interest rate also very low for my friend, but for me, it's too high
Date: September 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The company's website is clear and easy to use. Everything is clear on the app and I can get detailed breakdowns of everything included in my policy, for my house and also car insurance, which I have through them as well.
Date: September 12, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
It is too worst. We called many times that their website is not working that we are unable to do auto payment. They did not lift the call many times. We felt worst
Date: September 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I believe I am paying a good premium for my insurance. I haven't researched it in a bit, but I feel like I am paying an average price for what is covered.
Date: September 09, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
The customer service over the phone is quite good actually they are in constant communication and using SMS for direct contact before a call
Date: August 17, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I put the auto payment on this website, but I faced a lot of issues with this site, sometimes I wouldn't cut the auto payment even though two weeks after of new month. I got scared and I did my payment manually after I did it, my payment was done through automation also, So that month I did pay two times to the company. No one attends the calls properly. I talk to my bank and got returned the extra payment.
Date: August 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Is good I don't have to spend much time when I need to talk to a representative they are always available.
Date: August 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
It is too worst. We called many times that their website is not working that we are unable to do auto payment. They did not lift the call many times. We felt worst. We went to direct company that two times our payments cuts form auto payment they said they cannot do anything
Date: August 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
Geico's website is easy to use. I am able to navigate the site well. I like the way it looks.
Date: May 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I think it is affordable I can pay and make some savings for other issues in which my insurance is not covering.
Date: May 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
Nearly everything is electronic, less waste for the environment, less mail for me. Everything I need is in a documents area of my app and I can print at my convenience.
Date: May 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
It's very old fashion website I think they need to improve a little bit more in terms of the content and not so much of a whole bunch of information that I don't have time to read all of that.
Date: November 18, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I have never had to use customer service for anything related to my home insurance policy. But I have used them for my car insurance and they were very nice and helpful.
Date: October 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
My company's customer service is always there to answer any concerns I have and always does so in a timely matter.
Date: September 10, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
They are excellent in this regard. Any time I have had to contact them, they have been readily available and able to help me.
Date: August 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I absolutely love the ease of use of the website. It's really easy to log in and get what you need to be accomplished.
Date: August 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
One of my favorite parts is the customer service I receive when dealing with them. They are always pleasant, helpful and eager to resolve my issue.
Date: June 09, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I like the app. It is okay. It works. No problems so far. Easy to navigate and also easy to get the policy docs.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
They were the cheapest quoted to me. However, for something I don't use, 220 dollars a month still seems like a lot of money to pay out and never see again.
Date: September 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
The customer service is excellent and I have a local agent i go through directly for any issues
Date: September 20, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I have mixed feelings they do not send me a bill and just take the money as they feel like which can be a hassle but i feel like the price is fair for what i get.
Date: August 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My whole house could be rebuilt in the event that it was destroyed at any point. Additionally, we are insured for all of our belongings and our roof.
Date: August 07, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
The premium from Nationwide is less than half of what other companies were offering like Geico and Progressive
Date: July 26, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I feel that the market for home insurance was very similar with the companies that I researched. There were some that were higher and covered just about the same and there were some that were lower and covered less.
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
My company's website is very easy to use to make payments and view our policy
Date: September 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
Other than the mess when they somehow mixed up my policies and premiums, (and no one actually took care of the situation properly,) the standard communication is ideal. I only receive an email from Liberty Mutual when a car insurance premium is due, so that means twice a year. My home insurance is part of my escrow, so my mortgage company takes care of that.
Date: August 16, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I went with Liberty Mutual about two years ago because their premium was much lower when I bundled it with my car insurance. If I didn't have them bundled, the premium wouldn't be worth it, but right now I'm getting the best overall deal I have found. I saved about $200 a year by switching to Liberty Mutual when my previous company raised my rates.
Date: August 08, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
When I first switched, I was very pleased. I was able to transition seamlessly and the agent kept in touch without bombarding me with calls. It was easy. However, after my first year, when my prices went up, I had to make frequent calls. Somehow, my car and home insurance became unbundled and the company was sending me separate and much higher bills. It took about 5 calls to get it right. Every time someone claimed to fix it, it wasn't actually fixed. I went ahead and paid the late fees that they had claimed to waive just to get it over with. Everything seems to be back to normal now.
Date: August 04, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
I am not crazy about Liberty Mutual's website. Yes, I can get the information I need, but it is hard to get to. It takes several steps and multiple log-in attempts to get to the right section when I want to view my premium or pay my bill. I don't think it should be so hard to pay my bill. I don't believe they have a mobile app, but I wouldn't want to use one anyway.
Date: May 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like that I can find out information about my policy online at any time of day. I am able to find out how much my bill costs and pay it easily online.
Date: September 10, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
Kind of middle of the road seems like every other issue has been positive followed by negative. They go through agents like no tomorrow and every other one of those seems to be hit or miss as well
Date: September 04, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Policy Offerings
Dwelling, Dwelling extension, Fire charge, Outdoor antenna, debris removal, grave markers, increased building replacement, trees plants shrubs and lawns
Date: August 08, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
So far after some shopping around it appears that a few providers have 20-35% lower premiums in home and auto. Not sure why it is that way but I may have to switch since there is no reason to have that high of insurance costs
Date: April 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website is pretty slow and clunky but it gets the job done. The mobile app has a front that is just an extension of the mobile version of the website which is also poorly designed and runs slow
Date: September 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
usaa has always offered me low premiums on auto and home and life, and cater only to the military, which i love. i am part of their community, and they treat us with high service and excellent rates. just as consumer reports! (make America great again!)
Date: August 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
usaa has always offered me low premiums on auto and home and life, and cater only to the military, which i love. i am part of their community, and they treat us with high service and excellent rates. just as consumer reports! (make America great again!)
Date: May 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
website is easy to use, and agents are always available to answer questions. easy to under understand, easy to make adjustments to the policy on line.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
usaa has always offered me low premiums on auto and home and life, and cater only to the military, which i love. i am part of their community, and they treat us with high service and excellent rates. just as consumer reports! (make America great again!)
Date: September 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Their service has always been good when I have reached out to them with a question or an issue. I have not had a bad experience with them yet and hope to never have one.
Date: August 10, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
Very happy with the premium amount. Compared to what my friends pay it is less. I feel that the coverage are better at MetLife than other companies that make you pay extra.
