Top Arizona Homeowners Insurance Companies Ranked By Customer Reviews

See who are the best Arizona homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.

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Arizona Homeowners Insurance Company Ratings

Company Customer Service Premium Communications Website/App Policy Offerings
USAA
State Farm
Farm Bureau
Farmer's Insurance
Allstate
GEICO
Amica Mutual Insurance
Safeco Insurance
Country Financial
Liberty Mutual
Century National
Allied Insurance
Westfield Insurance
Travelers
Progressive
American Family
American Family Insurance
California Casualty
National General
Nationwide

Recent Homeowners Insurance Reviews | Share Your Review


USAA Home Insurance Reviews

Date: September 25, 2019    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
USAA has been absolutely wonderful. They are consistantly rated as either the number one or number two insurance provider in the country every year, by Consumer Reports.

Date: September 25, 2019    Age: Above 60    Gender: Female    Marital Status: Married

Customer Service
Farmers is an average insurance company for homeowners policies, but its many discounts make it a good option if you want the lowest premium possible.

Date: September 25, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
Ok premiums fairly high deductible but there are lots of options to pick and choose premiums and deductibles so you can find a good mix.

Date: September 25, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
I'm pretty satisfied. They offer multiple deductible options for customer.They also offer multiple policy solutions that of which will allow people to cover any gaps in coverage that may exist.


Date: September 24, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
They offer everything we need at a reasonable price. They have rental, renters, vacation, and home owners policies.


Date: September 23, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
To date I would have to say my experience with USAA has been positive.I switched to them from All state ten months ago. My rates did increase switching to them but my coverage is significantly better in what it covers.

Date: September 23, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
They're always responsive and we have never had a bad experience when submitting a claim or them getting back to us. Always really easy to deal with.

Date: September 23, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
I like the policy options because I can get a high mininium value of coverage. I am able to feel secure about my home and being secure in the coverage.


Date: September 22, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Premium
my rate is reasonable, and got more affordable when I bundled in other insurances too which was very useful

Date: September 19, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I have not made a home insurance claim so I am unable to rate my experience with the customer service. However, I use the same company for auto insurance and other services.

Date: September 17, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
The home insurance offerings of USAA are diverse and comparable to offerings of other major insurance providers. I did not feel the need to shop around and compare.


Date: September 16, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
I do pay a rather high premium for my home coverage as well as a high deductible for my home coverage. I feel it is worth the higher cost as compared to other companies because I get quick.

Date: September 16, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Great! We pay it yearly so we don't really notice like we do other monthly bills. For what it covers a couple hundred bucks per year seems like a steal.

Date: September 14, 2019    Age: Above 60    Gender: Female    Marital Status: Married

Premium
our deductable is comparable to previous companies we've used, although this is our first home owned in NY state.

Date: September 09, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
I'm very satisfied. I believe that my deductible is in line with other insurance companies when I moved into my apartment I looked around but was able to find that USAA while maybe a few dollars more was worth it.

Date: May 14, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
It is fine. I haven't had the use the insurance yet thankfully so it's something I really don't have a reason to visit. I have it packaged in with my banking and car insurance.

Date: December 13, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I'm going to say three here because it is more along the lines of what communication or interaction. Outside of my mortgage bill being higher every month, I have no interaction with them.

Date: October 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I called because I had a break in and their response was that my deductible is too high and I should buy more insurance. The people on the phone can be snarky and they don't realize that we only call every so often so we don't know how it all works

Date: October 05, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I have looked at other insurance companies, but when I actually compare or tell them who insures us, they end the conversation. #It appears that we are doing all right. they insure motorcycles but we had to use someone else for our rv.

Date: October 02, 2018    Age: 50 to 59    Gender: Male    Marital Status: Married

Customer Service
The customer service at USAA is exemplary. All the associates I’ve spoken with were courteous and respectful and professional at handling sensitive account information.

Date: October 01, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
Other companies claim they can match but coverage will be different and they will immediately raise after one year, may or not be easier to work with, or as responsive to claims.

Date: October 01, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
The website is sometimes hard to navigate, security is too much, online chat doesn't always work right, sample rates can be misleading.

Date: September 30, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
We have had this one for awhile so I really do not recall what the other coverage was. I do know we made our choice because of cost.

Date: September 29, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
I really don't use the website or mobile app I have looked at them but that is about it I mail a check yearly and have never had a claim.

Date: September 27, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like the customer service. They are really great to talk to and solve any issues or concerns very well. The mobile app is solid, but the website itself is really great.

Date: September 26, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
As I always expected from my insurance and what they've done for many years, It is always comforting to hear their willingness to provide service right away.

Date: September 23, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
It is user-friendly and easy to use. I have not had very many issues with it.

Date: September 23, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
Communicating with the company is always fast and reliable each whether I contact them via online chat on the website, phone, email or through the mobile app.

Date: September 23, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Website/App
I love the website. I have easy access to everything that i need. You can access the web at any time.

Date: September 23, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Premium
I think my insurance is the best compared to those advertised online and television and from what I've heard from other people.

Date: September 22, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
I have nothing upon which to base a comparison of my home owner's insurance premium because this is the only policy I have ever had in this house.

Date: September 22, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
Customer service is always eager to help in any circumstance. They are well versed in the system and can trouble shoot effortlessly. There is a person to talk to 24 hours a day.

Date: September 21, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
The customer service agents are not well trained and often unhelpful

Date: September 18, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
USAA mobile app is very simple, not much to it., easy to use. I've only used it a few times. I prefer using their website. We have many accounts with USAA. Everything is very easily accessible and easy to find. Every account is listed on the home page as soon as you log-in. The homepage is also customizable.

Date: September 18, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
The premium is not the cheapest, but the response to claims is worth it. Recommended contractors are the first rate. Claims adjusters are top notch.

Date: September 18, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Communication
As with all insurance companies, you must first answer many questions. Some questions are repeated multiple times and you have to be aware of answering precisely

Date: September 17, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Medical for workers, guests, and members. replacement for the structure and garage. Replacement of contents. Damage from comprehensive or fire etc. We have a sump pump rider.


Date: September 17, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
USAA's customer service is awesome. They are always friendly and nice to my husband and me.

Date: September 17, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
The customer service staff is friendly, courteous, professional and never fails to provide the answers and service I need on each and every call I have made to the company.

Date: September 16, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Policy Offerings
Replacement value for what it would cost to buy a new home if this one was completely destroyed, plus all the other typical offerings


Date: September 16, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
My premiums with USAA are a little higher than other insurance companies but the stellar service that I have received from them makes me stay with them and willing to pay a little more.

Date: September 16, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I like the company, but the customer service to me wasn't all that good. Because sometimes it's hard for the customer services people to understand you and give you help and to me that's there weakest point.

Date: September 15, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Decent premium. Appears to be the best premium available for a house in our area.

Date: September 15, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Customer Service
Easy to contact. Quick response. Payments are prompt. Call back when promised. Available 24/7, live people. Very courteous.

Date: September 15, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
I can not speak to the premium that I may or may not be paying to another company. I did have Allstate and Statefarm in the past and overpaid considerably to what I am paying USAa now.

Date: September 14, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I do not like that USAA still does not offer Wind & Hail/storm coverage in my area. They stopped this coverage in 2005 after Hurricane Katrina. Other companies are now offering the coverage which is a huge saving from me going through the state however it must be bundled with home. I will, therefore, start shopping for a new company as much as I would hate to leave USAA.

Date: September 13, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
I am somewhat ok with the amount of the premium for my coverage. I still think that the premium is higher than it should be and higher than comparable houses.

Date: September 11, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
In comparison to USAA's, most companies were highballing us when it came to the amount of the premium that we had to provide in order to obtain any repairs on naturally born damages to the house,

Date: September 11, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
The app/website is easy to navigate and use. Upload of documents is easy and documents are able to be accessed quickly. I like both the mobile app and the website functionality

Date: September 05, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
Customer service is good, on occaision you have to work with different departments and this can be frustrating, but CS is able to help navigate any issue

Date: September 04, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
My premium is a good one. It is not too high not too low. By having it at 1000 dollars it makes the insurance a little bit lower which makes me happy.

Date: September 04, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Communication
They have provided us with monthly bank statements and frequent check-ins regarding out policy and to help us evaluate any changes to our policies to ensure that our needs are both met and covered by USAA.

Date: September 02, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
They are quick and professional and there is no hassle with all our dealings. They utilize many forms of communication and help all the time, even if it is just questioned.

Date: August 27, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I am not sure how it compares to other companies in terms of premium, but I am thinking about getting a quote from other companies and compare their products and maybe switching in the near future

Date: August 27, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
The website can be difficult to navigate. There seems to be too much information on one page, making it crowded and confusing

Date: August 26, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
The customer service is great, they are always available by phone or email. They are very considerate of your individual problem.

Date: August 24, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
Years ago we looked at other companies and found their offers to be lacking. Our neighbors often complain about the price of their coverage.

Date: August 24, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Premium
My premiums are much lower than almost any other insurance company I've done research on in the past. I have saved a lot of money

Date: August 24, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
What is covered with our insurance is pretty much everything in our entire home. We are not covered for "an act of God' But do have earthquake insurance. We also have special coverage because of fire


Date: August 20, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I love the convenience of the app. The app is easy to use. They also send out an alert if there is severe weather going to be in your area a long with a guide about what they will need to process a claim. They also are able to send someone out really quickly.

Date: August 17, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I really do not use that often. Like maybe twice. My husbands is more likely to use it. We have, thankfully have not had to make a claim and have manintained this coverage for years.

Date: August 15, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
I like getting electronic mail versus flooding my mailbox with paper, and being able to email myself any current relevant documents easily.

Date: August 13, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Website/App
Never really used them. Been with USAA for over 20 years. I don't think there is a better insurance than what I have right now.

Date: August 13, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
Very satisfied with phone interactions. Their claims part of their website could require fewer clicks and be overall easier to use.

Date: August 12, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Communication
My insurance company calls to check in and just see if I need anything on a quarterly basis. This interaction is great as they stay on top of things.

Date: August 04, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
I like how easy it is to reach them and how well they handled our needs by being able to anticipate what we might need after the hurricane.

Date: August 04, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
I like it because it is easy to use and bundles all company services on the same site/app. I can easily access from anywhere their is cell or wireless.

Date: August 04, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
Can not complain about the App or website of USAA. I had an accident and was able to upload pics directly from the app and corresponded with the USAA rep directly through the App. Easy peasy.

Date: August 03, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I like that I can communicate with the app. I also like that they insure our vehicles, house, and other needs. They also do banking, and it is all available over the app. I dislike that they do not have any local offices.

Date: August 02, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
Flood insurance, damages from storms or stupid people driving cars. This policy also covers a storage unit as well as protecting me from my HOA.


Date: August 01, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
Stated above. They are quick and professional and there is no hassle with all our dealings. They utilize many forms of communication and help all the time, even if it is just questions. they are quick to get back and it is all confidential.

Date: August 01, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
I believe that the premium for my home owners policy is somewhat cheaper compared to that of other insurance companies. When I done comparisons that's the information that Ive found

Date: July 31, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Customer Service
Customer service is responsive and helpful and can assist in keeping premiums low with the removal of not applicable coverages if they exist, deductibles differences, etc.

Date: July 30, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
I can access my policy from anywhere and at any time from my phone, tablet or laptop computer and find anything I need to know about my coverage.

Date: July 28, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
Once again representatives are fast and polite, they are eager to help you in any situation.

Date: July 26, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
I like both the coverage that it has provided my family and me, but most importantly, USAA has been nothing short of personable and friendly with my entire family. Their website is also very easy to use, especially if you wanted to add items to your policy already.

Date: July 26, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
USAA is always there to the customer and ready to help to offer the best possible situations and offers for the customers. There is not a moment where you feel they have let you down or screwed you over.

Date: July 25, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
Interaction has been amazing. We have had several claims and their customer service has walked us through it all. Everything has been easy!

Date: June 11, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
They are great at answering the questions and making sure to meet my needs and that of my family. I wish that I was able to speak in person to someone rather than over the phone only.

Date: June 08, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
Everything I can think of besides flood insurance is covered under the home owner's insurance policy we currently have in force.


Date: June 08, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
Not a lot of information is provided, we always have to end up calling and talk to an agent

Date: May 25, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Premium
My premimum is competitive with other insurance companies. I bundle so it is not 100% apples to apples. but stand alone I believe it is competitive

Date: May 25, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
Prompt, polite, quick and accurate. I have never encountered a customer service person that is rude or unprofessional.

Date: May 15, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
Easy to contact and speak with a live person. Don't particularly like the website. Too much security. Agents are helpful and courteous.

Date: May 12, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
The premium is the lowest Ive found compared to other insurance companies. The next closest is only $20 more expensive.

Date: May 07, 2018    Age: Above 60    Gender: Male    Marital Status: Unmarried

Communication
Our agent keeps in touch with us and sends us updates constantly on any changes coming to our policy or premium rates. They are always very personable and respectful on the phone as well.

Date: May 07, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
I have not comparison shopped too much but it seems to be pretty good overall and I have no complaints on that.

Date: May 03, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
It covers a wide variety of things. It gives me coverage for theft and vandalism. It also covers fire and even earthquakes. Also covers water damage for a fee.


Date: March 07, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
I have never had to use the ustomer service for this coverage. I do know when calling about my car insurance I do spend a fair amount of time on hold.

Date: January 11, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
The premium is pretty low comparing to the other companies. I have a full coverage in case of disaster.

Date: January 03, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
I like that interaction can be done on line, via chat or on the phone. I like that there is followup afterwards to make sure issue was resolved.

Date: December 22, 2017    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
I haven't compared our premium to others in the last 5 years but they haven't raised it on us in the past 5 years and it was reasonable at the time we last evaluated compared to others. We pay a little more but we feel we get guaranteed great service which is worth a bit more.

Date: December 09, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
We have great communication with our company. They are very informative through emails and letters.

Date: December 03, 2017    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
They are both personable, friendly, but most importantly empathic to our needs and the needs of their customers. They will work with you to ensure that your needs are met.

Date: November 26, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
I find the interaction and communication with my insurance company just fine. I am lucky that I have not needed to use them much. We just pay our bill and that's that!

Date: November 19, 2017    Age: 50 to 59    Gender: Male    Marital Status: Married

Website/App
The website is hard to navigate because they try to sell you on all the different types of insurance they sell

Date: November 19, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
They are very considerate about your individual situation and trying to help out with whatever your problem is with your plan or filing a claim.

Date: November 19, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
when signing into account there are too many security questions. Its time consuming but for a good purpose. I can always find the answers I'm looking for.

Date: November 19, 2017    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Policy Offerings
My home policy covers liability, damage to structure due to weather and non weather related activities. It covers fire, wind, hail, falling branches, etc.


Date: November 18, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
FIRE, HAIL, WATER DAMAGE(DOES NOT COVER FLOOD), BODILY INJURY, $500 DEDUCTIBLE, FALLING TREES, GARAGED AUTO, BROKEN PIPES(INSIDE HOUSE)


Date: November 18, 2017    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
My Policy covers damages from natural disaster, fires, stolen property, hail. They pay or replace for damaged or stolen property along with accidental damage of anothers property.


Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Communication
Customer service with my insurance company has always been easy .The level of service that the provide is superior to most insurance companies

Date: November 18, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
My home is covered for damage for inside of house and outside, including out building. my home is not covered for flood insurance


Date: November 18, 2017    Age: 40 to 49    Gender: Female    Marital Status: Married

Policy Offerings
Theft and stolen goods protections in the case of an unfortunate event of loss items, fire and water damage


Date: November 18, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
USAA is phenomenal. They have representatives attentive to my needs whether it be auto or home. They really seem to empathize with the customer.


Date: November 18, 2017    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
USAA has the worst customer service. agents are often unhelpful and sometimes even rude. I do not have a good experience dealing with them thus far

Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
USAA offers the best customer service that I have experienced from the big players (Allstate and Statefarm). I even had a local (Cinfin I believe) and I felt like I was on the moon and they on venus - although they were right down the street. USAA seems to better understand the needs of the customer.

Date: November 18, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
My premium is cheaper compared to other companies that I worked with and looked into. I think this was the best choice for me and my home.

State Farm Home Insurance Reviews

Date: September 16, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
state farm has been great for our home owners insurance. they are very helpful when we are in need of something and i would highly recommend state farm to anyone looking for a good home owners insurance.

Date: September 13, 2019    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Customer Service
I am moderately satisfied with State Farm customer service. We insure our condo under a HO-6 policy. The premium is reasonable. However, during the year we never hear from our agent or the insurance company.

Date: September 11, 2019    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Customer Service
I had a interior flood issue recently. I called state farm, within 3 days they had someone at my house to do an estimate. The customer service rep was knowledgeable,courteous, and efficient.

Date: June 26, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
I don't think I have actually used their website, each year I call and pay my payment. I wish their website was accessible to pay online.

Date: June 22, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
It was a really good price. Given how much is covered, the price is great.

Date: June 19, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
They are always super friendly and accommodating. They are a local office which is nice.

Date: May 06, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
We just have a standard insurance plan. Covers any damage to the house itself and other structures on the property


Date: April 23, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
An agent was supposed to send me information on combining home and auto insurance and they never did, which left a bad taste in my mouth.

Date: April 03, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
They don't have an app that I have found, at least. So all my interactions are via their website, which isn't always convenient if I'm out and about and need to take care of something.

Date: March 29, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
Most communication that I receive from them is that they will consider approving any claim that I make and that they will get back to me in a few days.

Date: December 31, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Policy Offerings
Covered in my home policy offerings by my insurance provider include flood, fire, storm, and collision among other things that are natural and social.


Date: December 02, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
What I like about the company's communication/interaction is also the same thing I dislike.. its the advertising -- I find it both upsetting and reassuring and I like and dislike both of those things being a part of the interaction/communication.

Date: November 30, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
I have not researched premiums of other insurance companies of the same coverage. I see advertisements for other insurance companies on tv but insurance companies seem so untrustworthy to me that I don't even bother looking into them.

Date: November 12, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
Even though I don't interact with my agent very often, he usually responds very promptly to any questions I might have and is always extremely friendly and patient in addressing any of my issues.

Date: November 02, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
First, my homeowner's insurance covers the estimated amount to rebuild my home or the replacement cost of the structure. The additional coverage included are extended replacement cost and building code upgrade. It has a limited coverage of our personal properties. Personal liability and medical payment to others are included also.


Date: October 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I like that they do call and send letters that talk about any adjustments to my Premium. I also mentioned I do not like trying to be sold other insurances and unfortunately, I have to deal that by both agents, letters and website.

Date: September 28, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I'm not sure what other insurance companies offer, but my premium is currently reasonable and I have no problem paying it.

Date: September 21, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Home fixture damage covers roof damage, damage to appliances, theft, loss of use, covers my shed, my tools, my fencing


Date: September 17, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
Communication is seamless. If I have any questions, they are quick to answer them. In the times I have filed a claim, the payout to me has been seamless.

Date: September 17, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
Sine it all goes through your agent that's what is important. Like most companies some are good others not so much. I switched until I found a good one.

Date: September 12, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Communication
There has never been an issue with interaction or communication. People are very nice there.

Date: September 11, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I have always felt comfortable interacting with my insurance company. I go into the office sometimes and the representatives are very friendly and communicate very efficiently.

Date: September 04, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
It is easy to make payments, to file claims, to check the status of a claim, to ask questions and get answers

Date: August 26, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
Their website is not designed for interaction with clients. Everything goes through the agent.

Date: August 24, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
They send me periodic mailings, but not so much that I am annoyed. I also get emails from the company a few times a year marketing other products they'd like me to pick up

Date: August 23, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Policy Offerings
All personal items covered if stolen or destroyed by fire Building covered for most weather like fire, wind, hail Liability coverage in case a guest is injured on the property


Date: August 22, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I don't really know what other companies offer, because I have been loyally committed to State Farm for 16 years. They have always treated me right, so I return the favor.

Date: August 20, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
When I have had a claim, the adjusters were prompt and fair. I had a claim within the last 5 years with a hot water tank that leaked and needed water remediation. The advice and payment were valuable.

Date: August 17, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
I have always had a pleasant experience with the customer service aspect of the company. They answer the chat right away and I am rarely ever on hold if I call.

Date: August 13, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
I have never looked at the company website. I have used this company since I was 16 for the car and home insurance (when I bought a home at age 20) and have been satisfied and have compared rates over the years.

Date: August 12, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Customer Service
I have always found the customer service for State farm to be excellent. At the agent's offices, the representatives are extremely friendly and helpful. When we had an issue without a roof the support team was very helpful and got the issue taken care of quickly and efficiently.

Date: August 05, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
It's easy to navigate and I can log on with a minimum of fuss. Has easy links to remind me how to contact my agent in case of an emergency.

Date: July 31, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I compared my premiums for home, auto a year ago and no one was cheaper. I can pay monthly so not much incentive to switch.

Date: July 28, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
I think the premium is about the same as for other companies. We added a few extras that have raised our costs that others might not have worried about when they picked a plan.

Date: July 27, 2018    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Website/App
I like that the website is easy to browse and is pleasing to the eye. The color pattern is appropriate.

Date: June 05, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
They are always able to pick up the phone at a reasonable time and are available a lot during the day.

Date: June 04, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Communication
They do send out sales materials to try to sign you up for banking and other things they offer. Their declaration pages are clear and easy to understand.

Date: May 28, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Website/App
I like that I can use a mobile app to update my insurance. I can also go on the computer and use the online services and chat with an agent instead of calling them on the phone.

Date: May 15, 2018    Age: Above 60    Gender: Female    Marital Status: Unmarried

Customer Service
State Farm's customer service is top notch. My agent is like a part of my family, which is another reason I will stay a State Farm loyal customer.

Date: May 07, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
I have very few complaints so far about my current insurance company. One complaint is that I would prefer to be able to either chat online with an employee or exchange emails instead of calling on the phone, but this is a minor complaint


Date: November 23, 2017    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Customer Service
I haven't had to really use their customer service yet so I can't say if it is good or bad. If I don't get stuck on hold when I do call I will consider that a bonus.

Date: November 18, 2017    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Premium
Other insurance companies premiums were about the same, except flood insurance caused most of the other premiums to double, which is why I went with this company.

Date: November 18, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
Anytime I use the company's website it is super easy to navigate. I have found information about my bills and have paid them online. The one thing I did dislike was that I couldn't pay or see my spouse's auto bill.

Date: November 18, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I am not really sure what other companies cover and what they cost. I have always been with State Farm since I started driving. I have never found time to check rates. I feel comfortable where I am.

Farm Bureau Home Insurance Reviews

Date: October 13, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
They are easy to get in touch with and are happy to help with whatever problems may arise in regards to home damage.

Date: September 21, 2019    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
My experience with a theft claim and a roof that was damaged by a tornado were both flawless. The customer service is immediate and competent. I would not consider any other company regardless of price.

Date: September 20, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
This insurance company had similar policy offerings to other companies I checked with, but the premium was the lowest. Why pay more than you need to?


Date: September 19, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
Compared to other companies, I don't think they have too much more than what would be the average, but for what I need it's quite satisfactory.


Date: September 17, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
Very affordable. I had seen my premium decrease over the years and am quite satisfied with the rate I have to pay for my home insurance.

Date: September 17, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
We recently noticed a rate increase of over $1,000 per year with Farmers Insurance. We decided to shop around and found Farm Bureau of Tennessee.

Date: September 16, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
Compared to other insurance companies, FBC had the lowest premium with a deductible that I am comfortable carrying. I wish my home owners insurance premium was lower, but whatever, I have to have it.

Date: September 13, 2019    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
They have pretty good customer service. Always friendly and polite every time I have had to discuss an issue with them. No problems whatsoever.

Date: September 12, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I believe the premium and deductible of our policy is fair compared to other companies and pretty much the same as all other companies we came across that would cover the type of home we own.

Date: June 19, 2019    Age: >60 years    Gender: Female    Marital Status: Married

Communication
The interaction is mostly via email which is convenient since you can read and answer whenever you have time.

Date: June 17, 2019    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Communication
This is a small town and I have known my agent for decades. Whenever I have a problem it is taken care of quickly and with a friendly face.

Date: May 08, 2019    Age: >60 years    Gender: Female    Marital Status: Married

Customer Service
It's difficult to reach someone over the phone even though they have a local agent. A lot of communication is done via email. We had one issue with our mailing address and the agent addressed it right away.

Date: April 25, 2019    Age: >60 years    Gender: Female    Marital Status: Married

Premium
Due to extreme weather in Florida, there are not a lot of options for insurance and some of the prices are very high for hurricane and flood insurance. Florida Farm Bureau premium price is affordable and we also are required to be members of the bureau as well.4

Date: December 26, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Policy Offerings
The policy would replace my entire home including most of the interior items. The policy includes hurricane coverage.


Date: December 12, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Website/App
The website is extremely user-friendly. I don't use the website often because the premium is part of my mortgage payment and I have never yet filed a claim. When I do use the website, I can remember how it works and where to find information because of the layout and how the options are displayed.

Date: October 02, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
My home is protected from natural disaster and fire damage, as well as the things that I own, up to a certain dollar amount.


Date: October 01, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Of course that could always be lower. Paying insurance always sucks since it serves no purpose unless something bad happens.

Date: September 18, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
My insurance premiums are almost 1000.00 dollars cheaper every six months which is 2000.00 a year than other companies. I received new quotes in June 2018.

Date: August 06, 2018    Age: 40 to 49    Gender: Male    Marital Status: Unmarried

Premium
I have not really explored other ones. I have always been with this company and they are fine, so I am happy here.

Date: May 29, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
Farm Bureau has a local office, and my agent is from my hometown. Anytime I have had any questions or concerns, my agent has been very helpful.

Date: May 09, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
The companies website payments are managed by matrix if there is an issue with a payment you have to contact matrix and you can rarely get a hold of them.

Date: November 19, 2017    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
I do not like the fact that I have to type my password in every time I visit the site. It is set so that the passwords can't be automatically saved.

Date: November 19, 2017    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
The agent at my local office acts like he is doing me a big favor by letting me purchase insurance through Texas Farm Bureau if my premiums were not so affordable I would change companies.

Date: November 18, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
I have not ever had to contact them for anything related to my home, so I have no reason to think it would be bad or good.

Date: November 18, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
The customer service personnel are very rude, hateful, and their tones are very demeaning when speaking with them I have started e-mailing only so that I do not have to verbally communicate with them.

Date: November 18, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
I am covered against all natural disasters, fire, and theft. the contents of my home are also covered against the same thing.


Farmer's Insurance Home Insurance Reviews

Date: October 15, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Our deductible is a bit higher than what most people pay because we wanted to keep the annual cost a bit lower. Over all the premium and deductible is lower than other insurance companies in the area.

Date: September 14, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
its seamless and easy not to mention very cheep i have insuance and its set up on auto pay gets taken out the last day of every month

Date: September 11, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Policy Offerings
the insurance company online site have their disclosing . there new offers and decision . then we have suddenly forget their offers and rejection . it will make our new changes.


Date: September 10, 2019    Age: 50 to 59    Gender: Male    Marital Status: Married

Premium
The premiums are very reasonable compared to other companies i have received quotes from. The deductibles offering are good and can help with lowering the premiums.

Date: September 06, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I have found that my customer service has been better with my local Farmer's agent than it was with the old independent agency that I used before I switched.

Date: September 06, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
I'm not sure what company our household uses, if they pay for house insurance at all. As such, I cannot comment on this.


Date: September 06, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
The premiums are pretty much the same as all the other insurance companies, so they are in line with their competitors premiums.

Date: June 17, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
Communication is key, They always call, email and send postal correspondence when policy changes take effect. This is very helpful in case I miss a form of correspondence.

Date: May 25, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
My local agent is readily available to make changes to my policy. I call them up, tell them what I need and they have it ready for me in a matter of hours. Very customer service oriented.

Date: May 11, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
The premium is comparable to other insurance agencies in the area. They are not the cheapest. I do not look at price alone when making a decision on insurance. I look at overall value and coverage in my determinations.

Date: February 28, 2019    Age: 50 to 59    Gender: Female    Marital Status: Married

Premium
I think the premium is comparable to other companies, but overall it seems the best for us at this point in time.

Date: February 19, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
The company website is user-friendly when compared with the other websites. The guidance given by them is more important in gathering the information.

Date: February 19, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
The company provides us a good customer service. When we call for an request, they provide us the proper guidance to satisfy our complaints. To connect with the customer may be delayed sometimes.

Date: February 07, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
How ever if we need to interact with them, i may be comfortable when i interact with a female. because they will be listening to our questions and give guidance in a proper manner.

Date: February 04, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
Actually some other insurance company may provide a comparative premium but this company's premium is more beneficial and accountable abilities.

Date: December 26, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Website/App
The website is very easy to use and I am able to print off my statements and make billing decisions right on the fly. I have not utilized their mobile app to this date.

Date: September 12, 2018    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Customer Service
I have never had to make any type of claim so I can't comment on the quality of the customer service that much. They seem to do a fine job from the local agent who handles the billing and provides the coverage for the property.

Date: August 21, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
The website is easy to use and for viewing billing and current coverage. I use the website a few times a year to make payments when policies come up for renewal.

Date: August 13, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
I'm a bit concerned about why the payment keeps going up 10% every year. I have never had any claims and the value of the home is not appreciating that fast. May have to think about switching soon.

Date: August 08, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I get periodic emails about the services Farmers has to offer. I have not added any new items to my policy so I can't comment much more on if the offers are good or not.

Date: June 09, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
I have never had to deal with customer service. I have used the app or website without having to deal with anyone.

Date: June 08, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Policy Offerings
My insurance covers the dwelling, other adjoining structures, loss of use and medical payments for anybody hurt on the property


Allstate Home Insurance Reviews

Date: October 13, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
Our deductible is the same as it's always been with other providers but our premium is lower...that's why we chose them.

Date: September 19, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
I have been satisfied with the policy on our own home. However, I have discovered in my dealings recently that their policy on vacant homes, even previously insured ones, is less forgiving than other insurance companies.


Date: September 15, 2019    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Premium
the premium and deductible I would say is very good because this is where bundling one insurance will really see the benefits. The more one bundles the smaller the premiums.

Date: November 25, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Website/App
I don't use the site and app very much, just to pay my bill, but it looks fine, a little to salesmanlike if that makes sense, sometimes trying to push a better plan on me.

Date: November 18, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Policy Offerings
I have a large deductible on personal belongings and I don't know a ton about my policy but I was told that everything was covered in most natural disasters up to $150,000.


Date: September 29, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Website/App
I love the company's website and their mobile app. It is so easy to use and it is fun to navigate it. Overall, the ease of the site and the app is the best feature of it.

Date: September 27, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
There is an honest and open communication between the people there and me. It is a pleasure to work with such amazing people.

Date: September 24, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
Allstate's premium compared to other insurance companies for the same coverage is very competitive. It is right there are the same.

Date: September 23, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Website/App
I like everything about Allstate's mobile app and have absolutely no complaints. It is easy to navigate and has everything you need to find what you are looking for.

Date: September 19, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I think the premium is extremely fair and right in the ballpark of any competitors.

Date: September 18, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Customer Service
The people are always so kind and they helped me a lot on the phone. I was glad to work with them.

Date: August 08, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
I love the interaction/communication of Allstate. Any interaction I have had to have with them, no matter the reason, has been pleasant and enjoyable.

Date: August 05, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Premium
Other companies were not as transparent when it came to this and I found Allstate to have the most comprehensive premium compared to others.

Date: August 04, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
They have large icons which separate out car, house, and life so I can quickly get to the page that I need.

Date: August 02, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
Allstate's customer service is awesome and has to be just about the best out there. I have never once had a problem. Everyone is so nice and they all work hard to get you what you need.

Date: July 26, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
Allstate's home insurance policy offerings are the same as any other home insurance provider with maybe a small few different details but really just like all other companies.


Date: July 24, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Website/App
The app is very easy to use and it has a lot of useful stuff on there as well. I enjoy it.

Date: June 15, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I can get a cheaper price from another company but I am paying for quality and great customer service experiences.

Date: January 12, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
They seem to really care about me as a customer and their reps are among the most informed I have dealt with.

Date: January 04, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
I get information about their offerings each time I receive a bill and am contacted once a year to evaluate my insurance.

Date: November 18, 2017    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
re when I need them but they are not aggressive at in their approach when it comes to my coverage.

Date: November 18, 2017    Age: 40 to 49    Gender: Male    Marital Status: Married

Policy Offerings
They cover pretty much any kind of damage to the home in any type of way. I have been with Allstate for a long time so they take care of me.


GEICO Home Insurance Reviews

Date: October 09, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Customer Service
The customer service for Geico has been fairly good. I would say they are swift with responses. Overall, I have not had trouble.

Date: October 07, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
Our deductible on our home insurance policy with Geico is lower than our friends'. We were making comparisons and noticed that.

Date: October 04, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I have quite a lot of deductible for my policy because now that I'm living in the city instead of suburban area, my fee went up high.

Date: September 11, 2019    Age: 20 to 29    Gender: Male    Marital Status: Unmarried

Policy Offerings
Geico does offer a lot for the money I pay. They offered me more discounts based on history and credit than any other provider. They also work with you and tell you what could be offered in the future.


Date: September 08, 2019    Age: 20 to 29    Gender: Female    Marital Status: Married

Customer Service
i haven't had many experiences with geico customer service. the times i have had to contact them it has been pleasant. the agents were knowledgeable, nice, and quick.

Date: March 12, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
It is amazingly easy to use as compared to the one I had in the past. I can compare and contrast changes and then pick the one I like more.

Date: December 29, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
This is much lower as compared to other companies for the same coverage. The credit scores we have and the price we get is equitable.

Date: December 14, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
It mostly covers the house itself and everything inside it , however it does not cover the shed and the guest cottage.


Date: October 01, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
They try and force you to communicate by email, but I've always received the answers I need. It can take a long time for them to get back to me, however.

Date: August 09, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
I sometimes have to wait on hold for a long time when I call and it can be hard to even find the number. They try and force you to communicate by email.

Date: July 27, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Website/App
It's well organized, but the performance isn't too good. The app is kind of slow and laggy. Other than that it has all the information I need.

Date: July 24, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I don't know what most other companies charge right now, but I can afford the premium and it seems fairly cheap.

Amica Mutual Insurance Home Insurance Reviews

Date: September 04, 2019    Age: 20 to 29    Gender: Male    Marital Status: Married

Premium
A deductible is the amount you pay for health care services each year before your health insurance begins to pay. ... The lower a plan's deductible, the higher the premium.

Date: September 05, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
They provide very good customer service, this was the reason I decided to go back to them after switching for a little bit. I wanted to have that service level back.

Date: August 25, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
The site gives me the information that I need , but does appear outdated and could use a new look. It does not look modern in its design. A new look would definitely help

Date: August 23, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
They cover my house along with property inside of it. They also cover other structures like my shed and portable garage that I have. All of these would be covered under my plan.


Date: August 22, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Communication
Its easy to call them and speak to a real person when I want to, they also offer online chat which is a feature I really like. Overall they are really good in this regard.

Date: November 18, 2017    Age: 30 to 39    Gender: Female    Marital Status: Married

Premium
The price they are charging was a little more then my last insurance company, but the service they offer is better compared to who I was currently using before.

Safeco Insurance Home Insurance Reviews

Date: September 18, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Customer Service
Their customer service is good, as I said, I go through an agent broker, so I don't communicate with Safeco much on their own. I would if I had a claim. I have no complaints though, about their customer service.

Date: August 05, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Premium
I moved to this 3 years ago, I was paying a whole lot more, nearly 3 times as much, so I could be nothing less than happy with them. Even in this area, the price is good.

Date: August 03, 2018    Age: 50 to 59    Gender: Female    Marital Status: Unmarried

Policy Offerings
I have all the basics and then added backup of sewer and raised the liability limit. I have an earthquake on another separate policy.


Date: November 23, 2017    Age: 20 to 29    Gender: Female    Marital Status: Married

Communication
This is pretty much the same as the last question. My interaction is mainly through the broker agent and I am pretty well satisfied with that. I have not had calls fro Safeco, the actual insurance company. Maybe that is bad on their part, but I like it.

Date: November 18, 2017    Age: Above 60    Gender: Male    Marital Status: Married

Website/App
I like Safeco because they leave me alone unless I contact them. I go through an agent and that buffer is nice. Not a big fan of extraneous phone calls. I also like that over 3 years, their prices have remained close to the same.

Country Financial Home Insurance Reviews

Date: October 05, 2019    Age: 40 to 49    Gender: Female    Marital Status: Unmarried

Premium
i have liability insurance. My rates are good. when i set up my insurance and talked to a representative they told me the necessary things i needed to be aware of.

Date: September 28, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Website/App
It is okay to use. It is not very easy to use as it is hard to find what you are looking for sometimes. It's a pretty boring website and I feel I am digging to find the information that I was looking for. It does give the basics that I need though.

Date: August 06, 2018    Age: 50 to 59    Gender: Female    Marital Status: Married

Communication
They send us emails and sometimes mail. There is not constant contact with them but I don't feel we need constant contact. They are easy to reach when I need them so that is the communication that is important to me.

Date: July 29, 2018    Age: 20 to 29    Gender: Male    Marital Status: Married

Customer Service
They have always been helpful. I have not really needed them much on our homeowner policy but if I can with a question they always are friendly and answer my questions thoroughly.

Date: May 14, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Premium
We are paying about average for our area as far as I understand. We did shop around and this company had the best coverage for the price. We didn't go with the cheapest company that we could but this company had better coverage for the pricing they offered.

Liberty Mutual Home Insurance Reviews

Date: October 10, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
There are plenty of discounts. They may give you a discount if you insure your home for 100% of its value.

Date: June 02, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
It's professional, and I always end up talking with an American-English speaker, which is good. I can drop by a local office if I want to speak to someone face to face, which is convenient.

Date: April 17, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
I started with them 10 years ago at 750 a year. I have never made a claim, and now my premium is up to 1100. There does not seem to be any discount for loyalty.

Date: December 29, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Communication
They send me emails and text messages about pending storms and then follow up afterward if I need to make any claims, which is nice.

Date: December 09, 2018    Age: 30 to 39    Gender: Male    Marital Status: Married

Policy Offerings
It covers the dwellings (incl the detached garage) cost of personal effects and liability of injuries that may occur on my property.


Century National Home Insurance Reviews

Date: October 04, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
Century National gives very comprehensive coverage--when there was major damage to my husband's office, they even paid for new wiring in the room that became his temporary office.


Date: October 01, 2018    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Communication
Agents are very attentive about following up on claims. There is nothing to complain about. I wish every business I dealt with were like Century National.

Date: September 13, 2018    Age: 40 to 49    Gender: Female    Marital Status: Married

Website/App
The site is well designed. It is easy to access my entire policy online. The Bill payment area is also extremely easy to use and lets me know how far along I am paying for my policy, which I do on a monthly basis.

Date: August 07, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Customer Service
I have always found Century National excellent to deal with. Agents are polite, sympathetic, and knowledgeable. We have been very pleased with the contractors recommended by Century National.

Date: November 19, 2017    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
Century National charges more for its insurance, but I have not heard of any other company that offers such complete coverage, especially for an older home, where proper replacement/restoration is an issue. I did notice that my premium went up a lot this year, and I'm unhappy about that.

Allied Insurance Home Insurance Reviews

Date: August 25, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
IVE SHOPPED AROUND A FEW TIMES FOR DIFFERENT INSURANCE. Allied Insurance HAS BEAT EVERY SINGLE ONE OF THEM OUT BY A LONG SHOT.

Date: August 11, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Website/App
IT'S VERY BAllied InsuranceC. YOU CAN'T MAKE ANY CHANGES TO YOUR POLICY ON THE WEBSITE. YOU CAN BAllied InsuranceCALLY JUST SEE YOUR POLICY NUMBER AND PHONE NUMBERS.

Date: August 10, 2018    Age: 50 to 59    Gender: Male    Marital Status: Unmarried

Communication
THE ONLY TIME I EVER INTERACT WITH THEM IS WHEN I GET THE BILL IN THE MAIL FOR RENEWAL PREMIUMS. THIS USUALLY HAPPENS AROUND NOVEMBER.

Date: November 19, 2017    Age: 30 to 39    Gender: Male    Marital Status: Unmarried

Premium
Naturally, I'd like to pay less for my home insurance. There may be other options that are a little cheaper, but one of the standout advantage of my current insurance it the deductible. Most insurance companies in my area don't offer a flat deductible. Any quotes that I have received in the past change to a percentage of the insured value during a named storm. My current deductible is a flat rate regardless of the conditions.

Date: November 18, 2017    Age: 20 to 29    Gender: Male    Marital Status: Married

Policy Offerings
ALL STRUCTURES AND CONTENTS ARE COVERED. REPLACEMENT COST. WE DO NOT HAVE FLOOD INSURANCE. OUR INSURED VALUE GOES UP EVERY YEAR


Westfield Insurance Home Insurance Reviews

Date: June 09, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Website/App
The website is very basic. Since it is a local, small company, they do not have a mobile app at all.

Date: April 19, 2019    Age: 30 to 39    Gender: Female    Marital Status: Married

Communication
Communication is excellent and they can be reached 24/7 in an emergency.

Date: December 24, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Customer Service
They treat us like family. We are 3rd generation customers and they are longtime family friends.

Date: December 18, 2018    Age: 30 to 39    Gender: Female    Marital Status: Married

Policy Offerings
The home itself.is covered as well as rental for a specified amount of time. We also have jewelry and other valuable items specifically covered by our policy.


Travelers Home Insurance Reviews

Date: August 07, 2018    Age: 20 to 29    Gender: Female    Marital Status: Married

Premium
I compared the coverage that we have to other companies and the other quotes were too expensive. Also, the coverage didn't include some of the benefits that we have. I decided to keep our coverage the same this year.

Date: August 07, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Customer Service
The customer service of Travelers insurance company is very good. They are quick to answer the phone and I deal with one person at all times. The agent will return my voicemails within 2 hours and he is very knowledgeable.

Date: November 19, 2017    Age: 40 to 49    Gender: Male    Marital Status: Married

Communication
My interaction with the insurance company is positive. They always answer all my questions when I call them. I have not had any problems with this company.

Date: November 19, 2017    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Website/App
I like the policy that we have because we bundle it with our auto and life insurance policies. It is very helpful to deal with one person to handle our insurance needs. I think it is not wise to have multiple people handle our insurance needs. I like to use the company app because it is easy to navigate and very intuitive.

Progressive Home Insurance Reviews

Date: September 20, 2018    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Communication
Any time I have called with a question they always take the time to answer my question completely and I appreciate that.

Date: September 11, 2018    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
The premium we pay is significantly lower. We were able to bundle coverages for deep discounts.

Date: August 23, 2018    Age: Above 60    Gender: Female    Marital Status: Married

Policy Offerings
We have liability and property damage coverage for our home. We also have the contents insured.


American Family Home Insurance Reviews

Date: April 14, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Customer Service
It is very good service, people treat one in a warm and friendly way, I recommend it, the only thing that I dislike is that sometimes to attend one take a long time, and that should improve it

Date: April 05, 2019    Age: 30 to 39    Gender: Female    Marital Status: Unmarried

Policy Offerings
It covers absolutely all the square cubicles that my house has, apart from that it also pays for the damage to people or animals inside the property


American Family Insurance Home Insurance Reviews

Date: October 12, 2019    Age: 40 to 49    Gender: Female    Marital Status: Married

Premium
My policy premium is okay. I would like it if it was lower. The deductible seems reasonable and where I would like it to be.

Date: October 11, 2019    Age: 20 to 29    Gender: Female    Marital Status: Unmarried

Premium
My deductible is reasonable and the premium is as well. I paid up front for the year and received a discount. I haven't looked at many other companies, but I think American Family has good plans and coverage

California Casualty Home Insurance Reviews

Date: August 06, 2018    Age: Above 60    Gender: Male    Marital Status: Married

Website/App
Well the website app and the website is too good and it is very user-friendly to access all the contents of the webpage

Date: August 02, 2018    Age: 40 to 49    Gender: Male    Marital Status: Married

Customer Service
Well the customer service over the company is good enough and they respond to all our enquirers very well and also give us good information

National General Home Insurance Reviews

Date: April 04, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Customer Service
I like the National General customer service because I work with one agent from start to finish. I have his direct number and if he is unavailable he calls me back at his earliest convenience.

Nationwide Home Insurance Reviews

Date: September 08, 2019    Age: 30 to 39    Gender: Male    Marital Status: Married

Premium
Nationwide's rates are pretty much in line with other insurance companies I am familiar with.