Top South Carolina Homeowners Insurance Companies Ranked By Customer Reviews
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Top South Carolina Homeowners Insurance Companies Ranked By Customer Reviews
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South Carolina Homeowners Insurance Company Ratings
Date: October 26, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have only used my home owners insurance with State Farm once and it was an overall pleasant experience. Our roof was leaking and they came out within a few days to evaluate.
Date: October 23, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I did not compare pricing to other companies because I went with what my broker suggested. My broker suggested State Farm because I do my auto insurance through them so bundling them together gave me a better price.
Date: October 21, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I've always had great service with State Farm via email conversations and phone conversations.They are always prompt in replying to my concerns and questions and are proactive with sending me information that applies to me.
Date: October 01, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
My premium and deductible is very good with State Farm Insurance. They were offering one of the lowest payments for insurance.
Date: September 20, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think my deductible is pretty fair given what I pay on a monthly basis. I have the option to reduce the deductible but I would have to pay more per month to accomplish this.
Date: September 20, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have been very pleased with the customer service from State Farm. My agent is always willing to answer my questions and always makes me feel important.
Date: September 18, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
I would say if they were a bit more faster in their work it would've been the greatest company in the whole world but even now they are the best.
Date: September 17, 2019 Age: Above 60 Gender: Female Marital Status: Married
Premium
It's pretty high on both so don't except to get everything fix
Date: September 06, 2019 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
The premium on my policy has actually decreased over time, as we have not had any claims. My company offers a flat deductible, instead of a percentage deductible.
Date: August 04, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I believe that the best thing is the low deductible, and the payment plain due to the situation! Even in some situations there isn't even a deductible! Everything is very consumer friendly.
Date: April 18, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
Compared to other companies with the same coverage, we pay a bit less due to other favorable factors. We shopped around to get the best coverage for the best price.
Date: October 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Other insurance companies were not willing to cover our older home for a cheap rate. They wanted us to pay too much and didn't cover enough.
Date: October 02, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
I think that the structure of the home is covered as well as the roof. I also believe the AC system and the water system is insured.
Date: October 02, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
the state farm premium is great because it is cheap then the other insurance companies I have tried in the past.they also have extra coverage options that are very useful to me
Date: October 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
I like the website because it is very easy to use and very fast without a lot of graphics. I can find what i need to quickly without having to do a search and the number to call for different issues is available throughout.
Date: October 01, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I like that it's so easy to navigate between the different items, for example my car information and home information are easy to find and basically in three pages I can find everything I need.
Date: September 30, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
Well I've had the same great agent for years, as have most of my family, so it's always great dealing with his office. Since I don't have to go by there very often at the beginning of each year he sends an assortment of calendars, coffee mugs, pens and caps to keep my office happy for a while.
Date: September 30, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I have no complaints at all with our interactions with the insurance company. As I said, they have been responsive and available.
Date: September 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The mobile app is great, generally, but it lacks some of the depth of the desktop site. I am unable to access some of the data and policy information on the app alone. This usually isn't a problem, but it would be more convenient.
Date: September 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
State Farm covers just about everything, except burst pipes and acts of God.
Date: September 19, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
When I did have to use customer service, they were quick and friendly. The customer service line got me right where I needed to be and connected with the right representatives.
Date: September 18, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
There wasn't a lot of difference with another company I was considering. State Farm was only about $50 less but I would have chosen it because of the name even if had been slightly more
Date: September 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The State Farm website is easy to maneuver. I am able to pay online, see my statements, and see and change my coverage.
Date: September 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
Thankfully, I've never had to file a home insurance claim. But in general, as I stated above, I have had very good communications with State Farm, my agent and anyone else I've dealt with.
Date: September 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
The things covered inside my home are valuables worth up to $75,000. The items include electronics, appliances, jewelry, money, and any other valuables.
Date: September 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Damage from weather which includes the home and 2 out buildings.
Damage from flooding which includes the home.
Fire is covered for the home.
Theft is covered for the home.
Date: September 08, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
The communication line between my insurance company and myself is always open. Each time I have had to interact with my insurance company, I have received prompt, courteous service.
Date: September 07, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I wish it was more personable and had a little more to offer folks who are on the go.
Date: August 25, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
The customer service as far as answering my questions when I call the main number is good. The people are nice and knowledgeable. The physical agency is also pleasant but the people there in the office seem slightly less competent.
Date: August 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
They are always on top of their things and keep in touch when needed
Date: August 24, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
I am able to communicate with my insurance through phone, email, or in person. I have always had great service when I call or go in person to speak with someone.
Date: August 22, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
The only reason I've ever gone to state farm's site is to look up phone numbers to call my agent or file a claim. It serves that purpose well. In general, I like state farm. I've been with the same local agent now for almost 30 years.
Date: August 22, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I haven't used it in a while, but when I did, I found it very easy to check policy and payment status, find a full copy of my policy, and also find out who at State Farm to reach out to when I had a claim.
Date: August 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I do not like that every time I have called them I do not get someone local. I think that should be improved.
Date: August 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I actually just backed into another car just the other week. That's the first time I've had an accident in nearly 30 years. I had to call and open a claim. The representative was nice. Kind of chatty and fun. It made that poor experience (accident) a little brighter. My agent and his office have always been pretty good to me.
Date: August 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I like the company customer service because they are always friendly and helpful with all my needs. I never have to wait a long time for someone to come on the phone like my last insurance company
Date: August 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Our agent has been very responsive and proactive. We have made several changes to coverage over the years and she has been extremely helpful and a good communicator.
Date: August 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I have no issues with the customer service or interactions. They are friendly, don't feel like they are reading from a script, I think their soft-skills training has to be phenomenal.
Date: August 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I really like that website that I use to manage my policies. It is user-friendly and I can pay, review or edit the policy online. I am somewhat worried about the security on the website. I am an IT professional and am into security. It does not offer 2-factor authentication. Meaning I wouldn't know if someone other than myself attempted to log into my site.
Date: August 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I had a claim on my roof and the company told me it wasn't worth paying the deductible. They gave me tips on how to fix it myself for a lot cheaper.
Date: August 06, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
Not much interaction is required and I like it that way. They are there should I need them, but don't harass me like some companies.
Date: August 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Anytime I or my husband has emailed them they usually get back to us within the day. That is very helpful when we have immediate questions.
Date: August 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
For such a high deductible the price is still up there. If I move the deductible form 1000 to 500 dollars, the price goes up significantly. This is painful as I believe the price increase is no in proportion to the deductible increase. This almost forces me to have a $1000.00 deductible.
Date: August 02, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Website/App
Personally, I have not used my insurance company's mobile app, never filed a claim.
Date: August 01, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
Maybe about 10 years ago I had a friend who worked for Allstate, and I thought "what the heck, I'll see what they can do for me." My friend got my information, and she checked their rates. She actually said to me, "I don't know how you got those rates, we can't even come close." Ever since then I've been very happy with SF.
Date: July 31, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
The premium is comparable to other companies in the area. Obviously, it would be great if the premium were lower. Who wouldn't appreciate that?
Date: July 30, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
I personally know my agent, I have called him numerous times and they take good care of me. I know his assistant and talk to them both on a first name basis. The personal relationship I have developed with them makes them like me and give me superior support.
Date: July 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I have my vehicles insured through a different insurance company; however, that insurance group had much higher rates for home coverage for the same benefits as my homeowner's policy.
Date: July 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
They call me on my birthday to say happy birthday. When I call for support all I do is give them my first name and they are able to pull up my account based solely on my voice. That type of communication is rare for a business.
Date: June 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I have never used other companies for this house, so it's hard to compare, but I don't know that all of them would be able to bundle my cars and home together, so I imagine I come out ahead because of that.
Date: May 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
I like that fact that is is easy to use and download to my smartphone.I have never had any problems bring up the site on my phone yet
Date: May 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
They are actually amazing to speak with. The adjuster arrived same day and funds approved and transferred quickly. They always seem to know any answer to questions I call them for, and most times don't have to look it up.
Date: May 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I don't often use the website so cannot make that call, I do like the ability to pay bills from it.
Date: May 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
It's been great--when we had our claim, we were assigned one agent to oversee the claim. We were given full contact info, and everything was handled quickly.
Date: May 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Well I've never had to call Jake from State Farm in the middle of the night, but everybody I've dealt with at the company has always been very pleasant and helpful. I've been with the same agent for years too, so they know me like family.
Date: May 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
State Farm has a higher premium than just about any other company, and I am happy to pay extra in order to have such full coverage. However, my rate went up a lot this year, so I'm disappointed in that.
Date: May 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The physical agency is very close to the house and I am able to go in with questions or in one case to install a device on the car. They are very nice to me and remember my name and details. They just seem a little less organized.
Date: January 17, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
Our policy covers our outbuildings in addition to our main dwelling. This is important to us because it is an older home with several sheds and a detached garage.
Date: January 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
We had a major claim at our other home--the area where my spouse has an office was destroyed by a falling tree. State Farm came in quickly, covered all the repairs, as well as adding electric lines to our attic, so it could be converted into a temporary office. The contractors they picked to do the work, did a beautiful job and were a pleasure to have around.
Date: December 30, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
They are always helpful and friendly. Never spoke to anyone rude or had any issues with the reps.
Date: December 22, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
Seems like it was about the same though was told since I was a long-standing customer I get a better rate.
Date: November 18, 2017 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
The premium I pay is a little more than the insurance I had before, but it does cover more and it is a reputable company.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Well, most homeowners insurance in my State is absurd. My friends in other States pay approximately $1500 less than I do! I think that there is a State-sponsored insurance that is cheaper, but I don't qualify, the cost is due to the State I live in, but that doesn't mean I won't grumble about it.
Date: October 19, 2019 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
We have been using All State for over 10yrs and I have gone into the local office a few times for questions. They have always giving me answers and polite services. I enjoy there branch office.
Date: October 17, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I am not happy in the least when it comes to my premium. Every year this seems to increase and I pay my policy in full for an added discount.I get that but i havent had a claim in the 5 years i have had the policy so it makes zero sense.
Date: October 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I have been satisfied with the customer service at Allstate so far. When I call to make a claim or ask a question, the representatives are kind and knowledgable. They are fast to reply to inquiries and explain the policies that affect me.
Date: September 18, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I love the customer service because it's reliable and provides quality services.
Date: September 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
The policy offerings appear to be normal and on par with other providers, from what I have seen and researched. There are other add-ons that I could have done, but I opted not to.
Date: September 10, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
I feel like we have good, comprehensive coverage, though I wish we had flood coverage. It doesn't seem like anyone offers that as part of their standard policy. You have to add that separately.
Date: September 09, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
I would rate the customer service about a 4 because there are times the hold to answer questions can be somewhat long. On a whole they are very pleasant and will go the extra mile to help to sort out the problem.
Date: September 09, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
We pay roughly $100/month on our home insurance premium. Is this good? Bad? It goes up every year, inflation mostly.
Date: September 05, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
My premium and deductible are the cheapest available options, which I chose because I am grossly underpaid and I cannot afford anything more substantial.
Date: April 15, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
We do not have a very fancy insurance policy. It only covers the basic things that I think are included by all similar insurance policies.
Date: December 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
It is less than I was paying on my previous house, and the value of this house is higher. We did switch to a new insurance company when we moved into the new house.
Date: November 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
damage from hurricanes flooding wind fire hail and natural disasters. we have a garage that is also covered. personal belongings are covered for theft, fire or flooding. liability of injury to others that happens on my property is also covered.
Date: October 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I have been with them for over 2 years now, so they are finding out we are a good relationship and I am trustworthy. I feel they have shown that to me in beating competitors.
Date: October 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
i have not found another company to compare with the price of my homeowners insurance, this company is a little high on the auto but with 3 houses i need cheaper homeowners so having houses, boats and cars combined gives me discounts
Date: September 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
My insurance coverage includes dwelling, personal property, and family liability insurance. I like that the dwelling coverage helps protect the physical structure of the my home like the roof, walls, deck, and a few other items.
Date: September 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I am constantly put on hold no matter what the concern or question is. When my house was broken into it took two days to get any progress towards the issue.
Date: September 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
I love Allstate and its website. It is very easy to use, and they seem to be up to date with all of the latest technology, SOFTWARE, AND CONVENIENCES TO get you going and moving.
Date: September 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
They are always there at my beckoning call and check in with me frequently making me feel good and covered.
Date: September 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Everything is covered with stipulations. It is a bundle policy covering my car too. I have not used it yet, so no real problems as of yet.
Date: September 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
they always respond quickly and answer any questions i have, if i need details i can get them on my policy web page, i am very happy with the customer service. Also they are pro-active with suggesting additional policy needs
Date: September 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I have not had to use customer service yet. I have no record of them so I do not know how they are.
Date: September 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
Allstate covers up to $1000 for natural disaster or water damage. Theft is only up to $2000 recovery damage and this is extremely overpriced for $75 a month. This does not include some personal belongings.
Date: September 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
no issue with the customer service, i usually email my local agent and he or an associate gets back to me within a day. i can always get someone on the phone if needed with no problem
Date: August 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I'm not too familiar with the mobile app but the companies website is very friendly and easy to navigate. If i'm unable to locate its just a phone call away.
Date: August 31, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I like this policy and company as it gives me major discounts as it is a bundled policy. The premium is average amount
Date: August 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Love the customer service at the company. When i do need to reach out for assistance its very refreshing to have an knowledgeable associate on the other end of the phone or email. Counts to train!
Date: August 12, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I was transferred to a different person 4 times before I got to an automated machine. This machine then hung up on me and I had to call back the next day.
Date: August 07, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
replacement value of the home if home is totaled, tree/roof damage, fire damage,windstorm/hail, cyclones, additional living expenses, guest medical protection, family liability protection
Date: August 03, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
Premiums are factors that i think the insurers look for when he or she calculates our home insurance. As a consumer I'm always looking for new ways to lower my rates.
Date: August 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
I've only had this insurance for about 2 years. I've never had to submit a claim, so i cannot satisfactorily review. I like the ease of communication with my agent and the insurance company directly.
Date: August 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
i can see a summary of all my policies, can pay online, can print out new cards if needed, also i get emails when an automatic payment is about to take place
Date: July 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I had good customer service when I signed up. They offered to bundle it, so I like them.
Date: June 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
Everything is great, when I started with them, but have not needed to contact them since.
Date: June 08, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
As mentioned above, when you have the right people on the other end of the line, metaphorical or physical, the worst scenario can turn out to be at least know you are covered.
Date: June 07, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
I was unaware that I have a mobile app for Allstate. Also, the website does not answer all my questions in case of a break in or theft situation.
Date: May 31, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
I have been quoted between 30-40 dollars for the almost exact same agreement I have with Allstate. But the companies are little mom and pop companies and make me uneasy to commit.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
They are always there for me no matter what. They actually call and check in on things about every month. Now that's service.
Date: November 18, 2017 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
Allstate is a shady business. They got me to switch to them from my previous insurance company that i have always had. They promised the low rate of their quotes. At the first renewal, the premium goes up. I call them and they say "it's because of the cost of living going up." At the next renewal, it goes up again, same thing. Fast forward over five years and it continues to go up! I've never filed a claim or anything either!
Date: October 31, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
My home insurance company General Home insurance having good and effective customer service than other home insurance companies.They have the good customer handling method.
Date: October 14, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I do not regularly shop around for insurance rates, so I don't know how mine compare to others. When I initially signed up for Farmer's, they were the best rates available.
Date: October 11, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
Overall it is very comparable to other insurance as premium and deductible are very comparable and I don't have any reason to switch
Date: September 05, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
the company are having good offers also the company having the home insurance and good type of offers and the company having good handling the customers
Date: September 05, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
My premium is pretty decent for all that farmers offers me. The deductible is reasonable compared to other insurance companies I feel. I don't feel like I am paying too much.
Date: September 04, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Our premiums went down drastically when we switched from State Farm to Farmers.we were paying around $275/month. Our deductibles stayed the same, but we increased our limits across the board.
Date: August 25, 2019 Age: Above 60 Gender: Male Marital Status: Married
Premium
The premium on the Farmer's Insurance policy is high.Premium is about 20% high. But Chubb provides better customer service than other carriers
Date: August 11, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I don't know the other company's home policies but i know and i personally have the hope on this company's policies.
Date: January 24, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
They are always looking to keep me out of trouble and save me some money.
Date: October 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
This premium was pretty average when i was shopping around years ago, at least for homes and insurance providers in our area.
Date: September 24, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
all questions are always answered, everything is covered to the best of their ability
Date: September 22, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
theft, water damage, fire damage, lightening strikes, wind storms hail damage. We are covered essentially in all natural damage scenarios. personal property coverage, liability protection.
Date: September 14, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The company we are with has multi car discounts, they have a few bundle packages rates that beat everyone elses.
Date: September 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
customer service is pretty accessible, no issues so far. I was able to reach someone on the phone and pc
Date: September 13, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
customer service is great with this company, anytime we have a issue, they are always there to help
Date: August 25, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
so far it seems to be pretty straight and to the point, the thing i dont like is that you have to request an insurance card, they wont send you a new one
Date: August 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I love my agent, any questions that I have they will help me understand and work with me. I like that I have only had one agent to deal with the whole time I have had the insurance policy.
Date: August 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I feel that everything is communicated clearly and I have no issue with the level of service we are getting at this point in time. this is not a major issue for us to deal with.
Date: August 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I have not had any problems dealing with the customer service reps for our insurance company and don't have any issues to report.
Date: August 11, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
they communicate very well, however it was a friend of mine that signed me up with the company so perhaps im getting better service through him?
Date: August 05, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I don't have any problem with the current company we have and find everything easy to deal with whenever I must check something out.
Date: July 25, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I think we pay about what anyone else would pay and while it would be nice to pay less I understand coverage is important.
Date: May 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
We are paying about $50 less per month vs our old insurance company, that makes me happy
Date: March 15, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
I think we just have very basic coverage but I am not sure and would have to investigate further to be certain of what we have.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
They are the only company to offer the discounts and coverage at such a reasonable price.
Date: October 22, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
My deductible could be lower for the same coverage, however I think my premium is extremely competitive. I have talked with several friends of mine and nobody gets more bang for their buck than I do.
Date: October 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I haven't had to make any claims with or had to contact customer service about my home insurance, so I am satisfied with them so far.
Date: October 11, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Provide responsive, 24 hour customer service. The reps are easy to communicate with and quickly document information over the phone. I've not processed any claims so I cannot confirm or critic their responsibility towards claims.
Date: October 11, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Our experience so far with this insurance company has been great. We made the switch to them a few years ago and cut our insurance bill about in half. We have our home and cars bundled together.
Date: October 05, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
We could have gotten cheaper policies,their coverage wasn't nearly as good and it wasn't as reputable a company.Progressive is a good, reputable company and provided all the options we wanted at a very competitive price.
Date: September 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
they will pay for stolen items such as a home invasion and will also pay for personal items lost in fire
Date: September 14, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium is a little high on my insurance but that was to be expected with how much my policy offers and the amount covered by the company. Also the deductible is very low compared to others I have had.
Date: September 11, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
The premium seems in line with what we would expect to pay. I believe we get a slight discount by having Progressive auto insurance, though I don't know offhand which policy the discount applies to (home, auto or both).
Date: January 17, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have always been treated fairly and like a valued customer with Progressive. Every interaction has always been pleasant.
Date: November 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
This is the best premium that was offered through an insurance company. With bundled coverage, I can't complain about pricing.
Date: November 14, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
This is the best premium that was offered through an insurance company. With bundled coverage, I can't complain about pricing.
Date: September 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The app is easy to use & I can make payments through it with saved information. The website is a pain in the ass as it keeps directing me to get a quote.
Date: September 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Customer service is always friendly and helpful. The wait time usually isn't terrible but I've had my policy for so long I get bumped to the front of the line.
Date: August 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Their communication is pretty good. I receive emails about how to make claims and how to make use of the plan.
Date: August 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
I checked around before I went with Progressive and I saved almost 50 dollars a month by going with them and bundling my auto insurance as well.
Date: August 15, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I had to call them to make sure they received my payment. It was no hold time and they were very helpful and polite when assisting me.
Date: August 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
They tracked down my payment and even went over my policy limits with me to make sure I was covered for all I would need.
Date: August 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I went with Progressive because I already had car insurance with them. As I shop for car insurance once a year to ensure I have the best rate, I felt confident that they were the right choice.
Date: July 31, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I like that I don't get a lot of mail from them. They might send me 3 things a year, if that. Unlike other companies they realize I am already a customer and don't send me propaganda to become a customer.
Date: July 30, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
I was told everything but flooding was covered. I have not looked into this further.
Date: June 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
Everything is fine with the website and mobile app for progressive. I have no complaints
Date: May 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
It is easy to access my policy and pay online. I can also check my coverages on my policy and make any changes online.
Date: May 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
I haven't really had a chance to use their customer service since we have not had an issue yet.
Date: January 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
It was the cheapest offer we could find. We just had an addition to our family so the cheapest offer is the only one we can afford.
Date: October 22, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
My premium deductible is very low, and affordable as compared to most other insurance companies, if not the lowest premiums. The coverage you get for what you pay is outstanding.
Date: October 21, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
We searched for a while when it came to our policy and found the Geico was the cheapest for our area. They are quick to respond as well.
Date: October 17, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
My experience with Geico has been amazing. I had a claim once and it was very easy to file the claim and get the claim paid. I have not had any problems with them. I think their prices are a little bit higher though.
Date: October 16, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium and deductible are a little higher than when I was shipping around, but the monthly rate was affordable.
Date: October 08, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I give my insurance a score of 5, they have been helping a lot when I got hail damage, so far no issues with them.
Date: September 13, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
My policy is already paid off. I paid in full for the premium. It was a great price and why bother paying it monthly. Just get rid of it so you don't have to worry about it. Very quick.!
Date: September 11, 2019 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Policy Offerings
They offer pretty much what every other insurance company offers. There is nothing that stands out in terms of anything out of the ordinary that they offer.
Date: September 11, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
Our deductable is compararble to other companies. While looking for insurance, we were able to find identical coverage with different companies.
Date: February 18, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
so customer service is definately always excellent. i always feel helped and clear on what i was calling about. i never have any issues and the people are always very helpful and respectful.
Date: February 16, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
its a pretty straight foward site that runs smoothly. i can find everything i need right on there with out any issues.
Date: February 14, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
im not too sure about this one. i have never used or inquired about another company. this has been the only company i called and used.
Date: February 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
i love the feeling of knowing im being helped and listened too. i feel like they are in no rush to get me off the phone. they are listening and willing to help how ever they possibly can.
Date: February 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
i love the fact that it has a liability coverage and lets say someone was to get hurt on my property it covers injury or property damage and it includes medical payments coverage for minor injuries to people who do not live with me but are injured on my property.
Date: September 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I wish I could reduce the price. It seems that it just keeps going up and up for no apparent reason.
Date: September 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
The website is very basic and does not have my full info on it. In order to get my full policy, I have to submit a request with my email ID.
Date: August 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I really haven't had any customer service experience except for the initial setup which went fairly well. I have no complaints.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
There really has been no communication from the company except when it renews and that the cost has gone up.
Date: May 26, 2019 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
We filed a claim earlier this year for a loss from theft, and it took several months of calls and arguing with them before they would issue a settlement.
Date: May 15, 2019 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
You can only communicate with them by phone or email, and they do not like to settle claims.
Date: September 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think its a little high, but the cost to cover the expense of repairs should any damage occur to my home is more expensive
Date: September 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Our home insurance was set up by our realtor and we could not be happier they! We have coverage for every disaster we could think of!
Date: September 08, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I think is pretty different from other insurances because they have special stuff there
Date: September 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
So far we have not found an app for our home insurance but now will be asking them about it?
Date: August 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like everything about the company I mean they treat their customers and that's the important thing for me
Date: August 25, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
It's a very old company that needs a modern upgrade, to compete with all the others in their class. But I do like the fact that they do have one
Date: August 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
We have not had much interaction with our company yet what we have had has been okay they were nice enuff but hard to get a hold of.
Date: August 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Our premium is standard for the market and the coverage it always seems inflated I believe from our research it could always be less
Date: August 02, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
I think that they could reach out to their customers more regularly. I mean if you are investing in a company you want them to know that you care.
Date: May 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
We haven't had much yet what we have they have been nice and courteous but when we try to call we have some difficulty reaching them!
Date: May 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
The interaction is fine -- they are helpful when I need them, but it's not like I communicate often with them. I just pay my bill and that's about it.
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
I don't like the high premium and I do not like the customer service we receive from our agent's customer service ladies. It seems they do not know their job well enough to be helping customers over the phone.
Date: November 19, 2017 Age: Above 60 Gender: Male Marital Status: Married
Communication
There are no major things to dislike about State Farm. But I have found sometimes unskilled customer support representative who didn't try to solve my problem heart and soul. But most of the communication was successful.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have no problems with their customer service, I typically only speak to them when I have a question which isn't quite often
Date: September 05, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
When comparing pricing with other insurance companies off the bat Nationwide was able to offer me a cheaper price. This in conjunction with bundling discounts makes it a no brainer.
Date: June 21, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Other companies make me pay up to 200 dollars more pro my coverage. Some companies are cheaper but do know have everything I'd want.
Date: May 07, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Sometimes the wait times on the phone are very long. I wish that they would get more employees to take more calls.
Date: December 14, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
My policy covers all medical payments, Loss of use, Anything that gets lost or stolen. It is a very good policy.
Date: October 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I wish that they sent less nonsense emails. I get a lot of sales type stuff from them, but otherwise have no complaints on communication with the company.
Date: September 21, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
They are always cheerful on the phone and seem to be willing to go to great length to find and answer or a solution for me. They always ask me if I am satified with the service I recieed.
Date: September 15, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
The app is easy to use and even though I havent filed a claim I know exactly how to do so. I can also upload pictures.
Date: September 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
It was easy to set up. I have not dealt with customer service for home insurance issues but with auto the wait times are limited and I always get an answer or resolution.
Date: September 06, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
The customer service has always been on point. Easy to contact, easy to file claims and easy to watch the progress of the claim. I have no issues with customer service.
Date: August 02, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I did not search out other premiums. I just used the company I already had insurance with so that I could get a bundle deal.
Date: July 31, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
Unfortunatly I am unsure what is covered. I have insurance because I know I need it but I do not know anything about it,
Date: June 10, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
The mobile app is a little bit clunky, but I can log on from my phone if needed, and the app does keep me updated on claims. I have used the webiste mostly for things like paying the bill and it seems pretty standard.
Date: May 28, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
I wish they will not send us those monthly email. I do like them to contact us every year to go over the policy.
Date: March 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
Damage to the home is covered - like roof damage, or windows or other things. Personal belongings would be covered as well like furniture, clothing, medical supplies and other things of that nature.
Date: November 19, 2017 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
The premium seems comparable to the costs given to us when we shopped around with other companies in our area. It did increase after a claim last year.
Date: September 04, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The policy is pretty straight forward, we shopped around and most policies fell into the same buckets. Thankfully we don't need flood at our home!
Date: February 20, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
their Interaction was very nice and gentle they always watch customers timings and what they needs.
nothing is dislikable with that
Date: February 14, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
In the same coverage plans comparing with other its very low cost
Date: February 06, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Customizable coverage offers peace of mind in the event of tornadoes, hail, fire, theft, vandalism, and more. we can even replace the contents in our home??ithout deduction for depreciation??f we ever experience a loss.
Additional features available that will pay the full cost to rebuild our home if necessary, even if it?? more than the amount for which our home was insured. Liability coverage ensures that if sued from a mishap on your property, your legal fees are covered.
Identity Protection Services are included with every policy
Date: October 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
Just the right amount of interaction. Not too much, and they keep me updated regularly.
Date: September 10, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I do feel like my premium is slightly higher than what I think it should be, but I think that is just because the area I live in is super high value.
Date: August 25, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
I haven't had much experience with customer service with them, but the little I have had have been great.
Date: August 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
I like my homeowners insurance website because it's super easy to use.
Date: October 14, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Yes, Liberty Mutual Insurance Is Expensive.Liberty Mutual Insurance sure isn't the cheapest deal. ... In fact, spending more on your insurance policy can actually save you money in the long run.
Date: February 24, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I dislike that they keep sending me the bill every year when it is paid by the morgage company. I have tried to fix it multiple times but it keeps coming to me.
Date: February 23, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
When compared to other insurance companies, Liberty Mutual offered me lowest estimate for the same or better coverage as other insurance compies.
Date: February 20, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
Their website is very clean and well laid out. I can find most of what I am looking for with relative ease.
Date: February 12, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I liked that they were very personal and wanted to get me the best deal possible. They even helped me bundle my auto insurance which decreased my payment.
Date: February 07, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
Flood damage, fire damage, theft, wind damage, act of nature. They seem to cover everything that I need in order to fee safe in the event something happens.
Date: July 31, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I had similar coverage with aaa and switched to liberty mutual to save money. However, they raise my rates every year despite no claims and i'm sure they will continue this trend. It seems that insurance consumer has to foot the bill for claims elsewhere due to the hurricane, etc.
Date: September 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The annual premium is high due to the age of the home. Upgrades and renovations are not factored in to assist in lowering the premium.
Date: September 12, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I like the interaction with my home insurance company. They are clear and detailed oriented. They explain in great detail about my coverage
Date: May 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website is catered towards registered agents. We have never received information on how to log on and create a homeowners account. It is not very user-friendly and is difficult to navigate.
Date: May 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Fully covered, with the exception of flood insurance. Not in a flood zone, so flood coverage not included. Hurricane coverage included since we are in a hurricane zone.
Date: January 19, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Have not had to contact company's customer service directly. Our independent agent handles all of our requests. Cannot provide reasons for liking or disliking the customer service program based on this factor.
Date: November 18, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
Communication is limited. We communicate with our independent agent directly and not the actual insurance company. The company itself has never provided direct channels for contact.
Date: October 04, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have owned a home for three years now and have only had one interaction with the company regarding an issue and they were easy to contact and get all the information that I needed.
Date: September 19, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
My company offers Coverage for the roof, water damage, stolen property, hail damage, medical, etc.
Date: September 18, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
My premium is ridiculous. It has gone up by hundreds of dollars every year. It feels like I am paying way too much.
Date: August 30, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I have never had to use them. Usually, they just send me emails or letters in the mail. They just don't explain things well.
Date: June 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
They do not explain things well. My rates went up and they notified me but didn't tell me why.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
Sometimes parts of the website aren't available. Doesn't explain the coverage well for the average homeowner.
Date: September 19, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Company's customer service is completely good and they can clear all the doubts without any hesitation. Customer service people give all information to customers.
Date: August 07, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I like the company website. Because can access at any time with no errors. Security is good.privacy settings are good.
Date: July 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Interaction and communication also satisfied for customers. They can clear all doubts at any time during working hours and also give replies immediately.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
Premium is good with that company compared to other private companies for same coverage. And also easy installments for customers.
Date: October 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like how professional the website appears, it gives you confidence in the company. However, from a user point of view, I personally HATE that kind of layout. I prefer for all the information to be at the top, so you don't have to keep relentlessly scrolling.
Date: August 21, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Well, they always answer the phone. I'd say their answers are less than satisfactory. However, given how many people are here have had their insurance canceled, I feel like I have to be very nice to them on the phone.
Date: July 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I mean, my choices are very limited in terms of insurance carriers. I don't really get the luxury of shopping around and seeing who provides the best premium coverage. Obviously, I'd love it if the premium was lower, but when you live in a flood zone, no one wants to Insure you
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I don't like to receive much mail, and they never send me any. That said, they also don't seem to care when we go through a hurricane or something---I think they worry if they reach out we will be tempted to file a claim.
Date: October 07, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I am not a fan of insurance companies in general. I don't have a driver's license because I couldn't afford to pay my auto insurance premiums.
Date: September 29, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Our insurance company had been awesome to work with. We've only been home owners for a short time period but as we were buying and getting settled they had great advice and tips.
Date: January 16, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
I have not had any issues with their customer service. They have always answered my questions and/or gotten right back to me.
This is a renter's insurance that we hold. I would rate them as a "5" because it is cheap and we have not had any issues. That being said, we have also not had any claims.
