Top Tennessee Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Tennessee homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Tennessee Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 25, 2019 Age: Above 60 Gender: Female Marital Status: Married
Premium
I don't know much about other company's policies and deductions, but I am under the impression our terms are pretty standard in the industry.
Date: October 25, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I will rate my insurance carrier as a 3. When i call the local state farm office, even though i completely explain my question, it seems they are not paying attention and pre-occupied.
Date: October 22, 2019 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
State Farm has been my home insurance company for a number of years now. Their prices for home insurance is very reasonable and very affordable. I have recommended State Farm Insurance to my family and friends.
Date: October 19, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
They are kind, but not helpful when it comes to my inquiries regarding my policy and personal property, they set a minimum and don't give you the opportunity to lower the personal property amounts
Date: October 17, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I have not had any problems with my insurance company for my home. Then again I have not had to file any claims so no idea how that will be.
Date: September 20, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I would rate the customer service a 2. About three years ago, we received an email that our homeowners insurance would be cancelled if we did not respond to an email with our mortgage loan information.
Date: September 17, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
We felt that our insurance was reasonably priced and would meet our needs. Sadly, the one time we needed to use it, it did not cover the full expense of the repair, only a half of it.
Date: September 14, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I am unsure how my deductible and premium compare to other companies. I have had the same insurance company for years. I am sure I could find a lower premium elsewhere but the hassle of changing.
Date: September 14, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I am always satisfied with my premium and since that I am a great driver, I tend to often get a discount every month which lowers my premium. That's exciting seeing that in the mail!
Date: September 12, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I'd probably give it a 2, and even that is a stretch. They are constantly calling trying to sell me more insurance which I have asked them not to do.
Date: September 08, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I did some shopping around about 5 years ago, and their price was acceptable. I had been with State Farm for a long time, so I stayed with them because the price was pretty much the same.
Date: May 13, 2019 Age: >60 years Gender: Female Marital Status: Married
Premium
I have compared premiums with Allstate, Farm Bureau, and others., only those with physical locations in the area. State Farm comes in less each time.
Date: April 10, 2019 Age: >60 years Gender: Female Marital Status: Married
Policy Offerings
The policy provides coverage against all possible disasters, including fire, storm, and earthquake. It includes rebuilding, possessions, and other structures.
Date: February 26, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I was not told my card on file was going to expire soon and because of this my car insurance almost lapsed. this was while I was on vacation so it was a hassle.
Date: February 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The app is easy to use and pretty good, but it could use some UI updates and some more advanced features.
Date: February 11, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like that they have offices everywhere. I can get to a state farm rep almost immediately wherever I am in the country
Date: February 04, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Everything but items in the basement that get damaged from flooding. I can add additional flood insurance to cover this
Date: December 22, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
The local agent knows us and replies within a few hours when I have a question. When they don't know the answer, they find it.
Date: October 30, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
All items in my home are covered including clothes, furniture and electronics. All internal walls are covered in event of fire.
Date: September 29, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like that I am able to begin a claim or chat with a rep from the app it makes things really easy
Date: September 27, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I have not specifically compared the cost of the premiums for other companies for our current home. However, in judging the premiums for our car insurance and my life insurance, I would assume that it is more expensive than a lot of their competitors.
Date: September 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Flood damage, various expensive electronic items, fire damage, termite damage, storm damage. But I'm not sure of the exact coverage because I don't really sweat the details too much.
Date: September 25, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I like it because I like my agent. I haven't had to use the insurance much but, when I have, they have always been helpful
Date: September 24, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
The premium is satisfactory as far as price. We have never actually used the insurance, so I don't know how it would be in an actual crisis.
Date: September 21, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
I like them because they will always work with me, even when I wanted to lower my insurance costs. They are friendly and professional.
Date: September 19, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
We have always interacted with pleasant people at our insurance office and our questions have been satisfactorily answered.
Date: September 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
Of the companies we looked at this was the best premium that included all of the features we were needing.
Date: September 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I like the level of communication state farm provides me as I have called them and had them send me specific information about my policy and they can usually get that to me within a few minutes
Date: September 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I looked at companies with better ratings, but the premium was a bit higher for similar coverage. I could pay more to get mold and water backup coverage but even then the limits are low. I still have replacement cost without a higher deductible for wind / hail damage to the roof so I am ok with that.
Date: September 07, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
It is like pulling teeth trying to get a question answered. I got rear ended and tried to place a claim. I was just told to place it with the at fault company and call them back if they don't have insurance.
Date: September 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Its clean and easy to use, I like that I have my insurance information available to me at anytime
Date: September 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I love dealing with my agent, she is always easy to reach and extremely helpful. She knows me and my family which allows her to help anticipate our needs.
Date: August 31, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I'm not that happy with my local agent. His communication is poor, especially for State Farm. He rarely goes above and beyond what is expected of him. I may change agents.
Date: August 23, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I like that I know my agents, I have been in to see them many times and I like the personal touch. The turnover rate there is small so it's nice to see the same faces and for them to know who I am as soon as I enter
Date: August 12, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I LIKE THIS COMPANY CUSTOMER SERVICE, BECAUSE THIS COMANY CUSTOMER SERVICE GOOD HELPS TO ME THEN I LIKE TO FREELY COMPANY CUSTOMER SERVICE.
Date: August 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
If you know what you're doing it's easy to use. But it can be hard to figure out at first. In the sense that it isn't really intuitive.
Date: August 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
OTHER INSURANCE COMPANY NOT GIVES ME TO FULL PROTECT OF MY HOME, BUT THIS INSURANCE GIVES ME TO FULL PROTECT OF MY HOME.
Date: August 07, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I LIKE THIS THIS COMPANY APP BECAUSE VERY USEFUL TO ME, THEN IT GIVES MY HELPS TO MY INSURANCE RANGE AND GOOD QUALITY APP FOR ME.
Date: August 07, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I don't like that I have to click on the website and navigate through pages to find what I need. The page is setup to attract new clients, not service the ones that they already have a policy with. I feel that since I am already a customer they don't care to provide service anymore.
Date: August 05, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
It was the cheapest premium I could find for the coverage that I needed to have. I didn't do that much research though. So I guess I should say it was the cheapest premium a brief afternoon of searching could find.
Date: August 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
When you need help you're always pissed off. But they do their best to answer my ignorant questions without being too condescending.
Date: August 05, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
Customer service is the best part of State Farm. The agents are very friendly and take the time to listen to the issues. The agents are empathetic.
Date: August 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
They try to use the fancy insurance vocabulary that not everyone has; which pisses me off. But they (for the most part) keep me in the loop with everything that's going on.
Date: July 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The website is clean and easy to use. It is easy to find the information I am looking for on this site.
Date: July 29, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
They have always been good about communicating with us. We haven't had any problems.
Date: July 26, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I LIKE THIS COMPANY COMMUNICATION THIS IS VERY GOOD COMMUNCATION IS VERY GOOD AND INTERACTION VERY MUCH TO ME AND M HOUSE.
Date: June 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I feel the State Farm premium is a little high. I've checked around and it is about 25 a year higher. However, it's worth it for such great coverage.
Date: June 01, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
You are on hold and have to hit a bunch of numbers to get to the correct person. I wish that I could just call the number and get a person on the phone.
Date: May 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Whenever I have a problem, they are quick to find a solution. I have only had to use the company twice in over 30 years and both time, they were professional and fast.
Date: January 09, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
The communication is always good, they are easy to get a hold of and are very good at relaying important information.
Date: January 07, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
The state farm premium is the lowest out of all the insurance companies available to me I'm my area as well as ones available online. But only when bundled with auto
Date: January 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
YES I LIKE THIS INSURANCE COMPANY POLICY, BECAUSE IT IS VERY SAFE TO MY HOME. THEN COMPANY INSURANCE WILL FULLY COVER MY FULL HOME.
Date: January 05, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
Our agent is always friendly when we have questions we have yet to file a claim but have questions as first-time homeowners
Date: January 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The website is not very helpful so I rarely use it. I have never used the mobile app and am not sure whether or not they have one.
Date: November 19, 2017 Age: Above 60 Gender: Male Marital Status: Married
Communication
We frequently get ads especially for products we already have it can be slightly annoying because it comes off as impersonal
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I have not really shopped around for better rates. Even though I could probably get better rates, I prefer to stay with a company and an agent I trust.
Date: November 18, 2017 Age: Above 60 Gender: Male Marital Status: Unmarried
Website/App
The app is very easy to use. It is not "busy" or complex. I can get to what I need quickly without a lot of screen changes.
Date: June 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I would say that the premium is about the market value of other competition.
Date: June 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like the company's customer service because they're always polite and they're usually isn't a wait time when I make a call there.
Date: June 10, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website is a little glitchy. It has a few bugs in the quotes and contacts our portion.
Date: June 02, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The company's customer service responds quickly. They answer my questions promptly. They are knowledgeable about the product and about my policy. I have never had any issues with the customer service.
Date: May 18, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like the company's website because it's easy to navigate and find information.
Date: April 08, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
the people that I deal with from the insurance company seem to know what they need to know and are very versed on insurance law.
Date: March 07, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I find the premium to be ok. It is higher than my previous home, however, the value is also higher. I would be happier if it was a little lower. We have never made a claim.
Date: March 07, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I'm completely satisfied with the customer service because they're friendly and the wait times are minimal.
Date: December 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
It is an easy to use website. I can easily pull up my information and find my policy. There is also a lot of information on what is included in the policy and additional coverage that is offered.
Date: October 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Dwelling at $255K, Other structures not covered, the Personal property covered at $191K, Loss of use at $77K, a personal liability at $300K, and medical payment to others at $3K per person
Date: October 04, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I really don't go to the insurance website unless I have to pay the premium.
Date: October 04, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
For a policy that covers a loss in case of fire it is great and of course, it is great because we have no other choice.
Date: September 27, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Date: September 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
As for the insurance premium it is eAllied Insuranceer to pay than other companies give you a more comprehensive comfort and a less limited time
Date: September 26, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I like that it is a convenient way to view our policy and print additional coverage documents if needed. It keeps me from having to get on the phone.
Date: September 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They keep me informed, but i do not have anyone at the company to deal with. I have dealt with Chubb through my local insurance agency who I like.
Date: September 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I've never had to call them for a claim so no issues there. When I have called they have been nice and helped me get done the things I need to get done.
Date: September 21, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
My policy offers home insurance that covers water damage, fire damage and theft. The policy contains both physical house damage and contents insurance for the items within my home.
Date: September 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I have had no bad experience with anyone who works there. The phone is always answered, and my questions are always answered promptly, too.
Date: September 16, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
The customer service is very helpful. The direct line has proved significantly helpful in the past when item were taken from my home. The customer service team were swift in their communication.
Date: September 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
We have always had a good relationship with our broker and the company itself. We can call and talk to him or an operator at any time and have always been able to get a good deal with them when necessary.
Date: September 10, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like that they are very easy to work with and are always trying to find ways to help us save money on our policy.
Date: September 04, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
We have liability, loss, and medical coverage for our home and barn. Also covered under this policy is our tractor and boat.
Date: September 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium is lower than the average I could have paid. This is likely due to my being a veteran and it is veteran friendly. They likely are also run by veterans which seems to be the case with veteran service companies.
Date: August 30, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Whenever I call to ask for assistance they are alert, friendly, and professional. I never feel like I am working with someone who would rather be anywhere else other than where they are. You get that a lot of call centers nowadays.
Date: August 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The website is relatively intuitive and easy to direct. It provides updated deals which i find very useful. However there is a long log in process which can make accessing my documents difficult
Date: August 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
The insurance company only contacts us when the premium is due.
Date: August 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
Was lower, now seems higher. I cannot keep switching. They have been a fine company as far as I can see and they have a good reputation so I'm inclined to stay with Chubb.
Date: August 24, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I have never had the opportunity to contact the company's customer service.
Date: August 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I like that they are very polite and collaborate with the problems of their clients and I think that they should change some of the workers that I feel are not qualified for their position
Date: August 16, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium i receive from this site is significantly lower than the the premiums offered by other companies. the low premium for coverage is one of the reasons for acessing this company
Date: August 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
Its not really thorough, and has a lot of legalese, which can be interpreted various way. Also it looks very out of date and is hard to navigate.
Date: August 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I receive emails and paper notices of bills due. It does seem like they send a lot of paper that might seem repetitive sometimes, but I guess legally that is required.
Date: August 09, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I have a pre-existing health insurance with the company, so for a tie-in I was able to receive a discount rate.
Date: August 09, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I like that they are safe and fast when it comes to answering my calls but I do not like that some people who are in charge of social networks are not qualified for it.
Date: August 08, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
The only concern with the communication with my insurance company is the often lack of ability to get in contact with the customer services. Therefore although they are very good sometimes it makes it a long procedure to find help when you urgently need it. However monthly letter updates are very useful.
Date: August 06, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
good covers from the doors of the rooms, in addition to the main ones, the walls of the living room, dining room, kitchen, and rooms, the garage and the backyard
Date: August 04, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
Regarding the interaction, they know how to understand their clients and give quick and safe solutions. In spite of this, sometimes they lose a bit of contact with customers and I think they should change that.
Date: August 02, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
The premium has gone up every year so that has sort of been irritating, but it was the cheapest I could find.
Cannot access auto insurance information on it even though policies are bundled. It is difficult to explore policy options on how to lower premiums or maximize coverage. It does have a good interface for payments and obtaining information on the homewoners policy.
Date: July 29, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Before I went with this provider, I did shop around, and I chose this one because they based property value on replacement cost rather than what we did pay. I like that because it will ensure that if something bad happens, we would be covered at today's costs.
Date: June 12, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Website/App
I like that I can access my documents and see a history of any claims I have submitted. They also have a clean layout that is easy to navigate. I really like my home insurance company!
Date: June 08, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
The agents are very responsive whenever I have an issue. I can usually get an essential document e-mailed to me within minutes of hanging up the phone speaking to a customer service rep. They also reach out to me to remind me when I need to resubmit my documentation that I have an insurance company to my mortgage company.
Date: May 13, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
Basically just have to write to a general email address and send mail to a general postal address, and it gets dealt with in a queue. no personal interaction
Date: May 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
AIG website is easy to navigate and easy to get to my documents. I can quickly view and make edits where needed.
Date: May 03, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
The communication in this company is very good as they have a same day return policy on all communication. So as long as I leave a message by 3 that day I will get an email back the same day. If I call I will get an answer by the end of the day, within reason.
Date: February 08, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
Accidental damages to property belonging to the householder. damages to water pipes. damages cause on other properties directly from our apartment. breakins and damages
Date: January 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
They use my local agent and I like my agent. otherwise my only interaction with Chubb is through their website. They seem fine. I liked that they did an independent appraisal of my home before writing the policy.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
I am covered if there is damage to the structure of the home. I also have coverage that involves sending a technician to the home to repair appliances, plumbing, electrical, etc.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I have never had to call them for a claim so it has worked out well. I've talked to them once about revising my coverage and it was quick and painless.
Date: November 18, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
We have fire insurance only. It is enough to replace the house in case it is lost in a fire. This is the only insurance that we can get in our zip code because of the age of the home
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
The company are very hard to contact. when i originally signed up I was given a rep. It seems that person no longer works there and the main goal of that person is to encourage sign ups. Their is no follow up to the person who replaces them.
Date: September 16, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
Progressive is very good at customer service. They are extremely helpful every time I call and always try to fix whatever issue I'm having quickly and effectively.
Date: September 09, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I have had a very difficult time with this company. Whenever I have a claim the entire process becomes a battle. They drag their feet on paying, they have archaic rules and the worst part is they are the most expensive.
Date: August 04, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
When I called customer service the rep was very friendly and provided us with all the answers to my questions.
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The mobile app isn't up to date and does not seem like they interact with your customers. I believe their website is decent. It isn't modern as other insurance providers but will still finish the job.
Date: October 04, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
The customer service representatives are very user-friendly and seem to have a lot of information. They answer right away and will solve your problem as fast as possible.
Date: October 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
The interaction and communication between us and our insurance company have been top notch and we really couldn't complain or ask for any better than what they have given us.
Date: October 02, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Communication
Everything is done very quickly and through the computer, I've worked with some companies that still do things on paper (Farmer's) and it was horrible. I can change things in my policy really quickly and instantly through the phone/email.
It's a pretty simple website, nothing too fancy. I can make claims online, view my documents, or make payments. I like that it's not cluttered, it's easy to find what I need.
Date: September 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
I like that the representatives are all very attentive and understanding about whatever the issue is or whatever I need to be changed.
Date: September 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium seemed pretty comparable to other insurance companies, but I honestly didn't research premiums as much as I should have. It feels like a fair amount to pay for the coverage we have.
Date: September 18, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
Progressive is the best price I've found compared to others and they give good discounts for bundling and for being with the company for an extended period of time, I appreciate that.
Date: September 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
Everything seems to be covered in my home insurance policy and the price is very reasonable. We do not have a fireplace, pool, etc. so these extras are not included.
Date: September 12, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I haven't done a comparison to other home insurance companies in a while, but I am pretty satisfied. But who wouldn't want to pay less money.
Date: September 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I'm not too sure what it's like compared to others because I haven't shopped around too much.
Date: September 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like that every time I've had to get a hold of them I have had a positive customer service experience.
Date: August 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
It offers coverage if my home had a fire or was damaged by a storm, like any damage from wind, rain, or hail. It doesn't cover natural disasters like flooding, I think I need a separate policy for that. It also covers all the stuff in my home, up to a certain amount. And if all my food goes bad due to a power outage or something, it covers that.
Date: August 23, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I've relocated, had to call to change policy info, etc., and every time it's been really easy to call and talk with them.
Date: August 20, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The website is hard to access when I go directly to progressive. I am re-routed to another website which is another log in. I wish it were all accessible from the same home screen since my auto and home are bundled.
Date: August 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
My company's website is very easy to navigate through and make changes on. I can also chat with a CSR if I have any questions or concerns.
Date: August 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Easy to speak to when needed, quick response time, able to download and get information from email. Friendly and work with us quickly.
Date: August 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
Other companies have a better premium and more coverage with my home insurance but, this insurance bundled with my auto makes it 10 times cheaper vs other companies.
Date: July 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
The communication with my insurance company is very well met, they notify me about any downtime and tell me if something in my quote has increased or decreased.
Date: July 29, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
This company's customer service is excellent and we have absolutely no complaints. Everything we needed has been handled to our satisfaction.
Date: December 05, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I haven't dealt with customer service yet, I did everything online when we got the policy and I just renew it every year. We've been fortunate not to have any claims or anything.
Date: November 19, 2017 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
My house, personal belongings are covered by my progressive insurance, I also am covered within any circumstances that the Ac goes up with the legal obligation to find me a hotel to stay at asap due to the heat in the state.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Interaction has been kept to a minimum, and I like that. I assume they'll be there when I need them, but I would feel annoyed if they were super communicative when I don't have any issues.
Date: October 21, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
The policy offerings are very competitive with GEICO. I originally shopped around to find a carrier, but the level of service provided is exceptional. I have only been with GEICO.
Date: October 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
GEICO customer service is always quick and convenient. Always speak to a real person and always get the help needed.
Date: October 14, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
The premium and deductible are definitely comparable to other local insurance companies. When I chose Geico, I also checked with several other companies. Geico had the best prices at the time, and I have no reason to think that has changed since.
Date: September 12, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I have a pleasant experience working with geico. They have a good customer service line and good rates. Thankfully, I never had issues where I needed to make claims.
Date: October 01, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Customer Service
We have never had to deal with customer service, I am able to pay my bill online and print off our Insurance information.
Date: September 16, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
We have never had to deal with customer service, I am able to pay my bill online and print off our Insurance information.
Date: September 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
The sinkhole, hurricane, golf cart, medical payments, structure and attached structures, carport, screen rooms, etc.
Date: August 21, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
Its equal or cheaper. I know I'm getting a good deal.
Date: August 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
While it's true that there might be other companies who offer lower premiums, I'm satisfied with the one I have through GEICO. Some of my other insurances are brought through this company as well, so it's convenient to have them all in a single place.
Date: August 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Geico has a very simple website to understand and use, I can download the app to my phone so I can always have a copy of my Insurance Card.
Date: August 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like everything except the fact that you cannot bring up your actual policy on the website. You can pay your bills and see that you have a policy, but there is no link to your actual policy. I have to always carry a copy with me.
Always friendly, always helpful, and when you call in, you get an actual person to speak with. You don't have to do a bunch of prompts to get to the person you wish to speak to.
Date: August 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
It is very affordable and was very simple to get, we had no hassles at all with a very low down payment
Date: August 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
they dont bombard me with spam mail. they are available when I need them.
Date: July 27, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
They always send follow up emails/letters to explain anything you are dealing with. I think they are excellent in their communication practices.
Date: July 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Communication has been fine. You receive email updates when necessary which will alert you to information such as changes in your policy, the company's policies, etc.
Date: June 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
The mobile site is clean and simple to use. You're able to find what you're looking for on your own without too much of a hassle.
Date: June 08, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think it is a fair price, but I also think it is a tad high. But with Foremost, you get a much better policy over the other offerings in the area so I'm happy overall.
Date: May 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
Like any large nationwide chain, GEICO's customer service has become a little streamlined and does not always offer the attention to detail that people are looking for.
Date: May 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The app is super easy to use and access. I can submit claims and see my policy.
Date: October 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I am very happy with our deductible, but wish our premium were lower. It has gone up every year since we purchased the policy, despite not making any major claims to the insurance.
Date: September 17, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
They've been great to deal with, though we've only had to call them for a minor issue with a bit of water damage. They answered our questions and helped us out a great deal. They were fast to reply and friendly.
Date: September 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
The premium is okay and thankfully I have never had to use the deductible but in the event of doing so I think it is about average which makes it fair market value, as far as I know.
Date: April 17, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I try to avoid calling all-state on the phone, I hate waiting. But in reality the customer service is generally just fine, they're always polite with me and answer my questions.
Date: January 01, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I somewhat recently moved to Florida and I was shocked by how high the premiums here. They're almost double what they were in my home state. I don't know why they're so high, perhaps the retirees.
Date: December 16, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
my current home insurance covers damage caused by fires, lightning, windstorms, and floods, as well as damage that's done to the garage and the backyard.
Date: October 01, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
We only get a couple emails and interaction communications a year from our agent. Mostly, to inform us of any rate changes, discounts that are available and to wish us a happy holiday. We are satisfied with that because we live busy lives and would not like an agent for bothering us.
Date: September 21, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Terrible. Really annoying staff, trying to constantly sell me more and never have any answers to my questions, worse than a politician when it comes to dodging questions.
Date: September 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I haven't had to file a claim before, but from my dealings with the company early on with questions about the coverage they were incredibly helpful.
Date: September 10, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
when comparing prices, all state was a few hundred dollars cheaper and offered better coverage than some of its competitors.
Date: August 21, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
It covers a whole loss situation. I believe that it covers items in the house as well. We also have flood insurance in case the basement flood.
Date: August 14, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
Overall it is very user-friendly, I haven't used it much in the past but from browsing it, it seemed very easy and well laid out.
Date: August 06, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
We are satisfied with the current premium for homeowners insurance coverage. My husband shopped around when we moved and it seemed to be the best deal we found.
Date: August 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Like I said before, I haven't about to deal with them much, but they were very informative and helpful during the initial process.
Date: June 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
we opted for a plan that covers everything and anything. Covers our dwelling and surrounding structures (shed), even covers medical if our regular policy won't
Date: November 28, 2017 Age: Above 60 Gender: Male Marital Status: Unmarried
Website/App
I do not dislike any item about the company's website or mobile app. We do not use them often. In fact, I do not think we have ever used the website or mobile app.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
We are happy with the customer service at Allstate. They have always been friendly and helpful. We have been with the same agent for over ten years.
Date: September 29, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The following coverage is provided by my insurance: Dwelling, personal property, loss of use, personal liability, medical payments to others
Date: September 23, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I have looked at other companies and their premiums were higher. The people are very interested in my home and safety.
Date: September 19, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
They have many ways to get a hold of them. Like I said they have a 24-hour chat. They also have local branches. Also, have 24 customer service operators you can get to by phone
Date: August 30, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
My insurance company communicates with me often about new features of insurance and premiums. They also let me know about changes to my policy quickly and give me enough time to decide what I would like to do.
Date: August 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I have never had to call the customer service center because their website is so easy to use. So so far so good!
Each year my premium has climbed up. It hasn't been too substantial but I still wish that my premium was closer to $500 then to $600.
Date: August 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
It is easy to find everything I need. If I have questions they have a chat 24 hours a day.
Date: May 26, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
Amica's website is easy to use and all of my information is accessible online. I can easily print my documents to a PDF.
Date: January 16, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
I recently redid my insurance and got a very large discount on it and am very happy with my premium. It went down quite a bit too where I don't even need to compare to other insurance companies.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I have never had to call them, however they do send me stuff in the mail whenever something changes and so I appreciate that.
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
The website allows me to pay bills and review documents since I throw away the mailed documents. I have confidence that the website will show me anything I need to know about my insurance.
Date: November 18, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
The one time I did have a claim, the customer service helped me handle it quickly. I don't think I would ever leave them.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Whenever I call customer service for a claim someone friendly answers and is able to handle my claim quickly and completely. I do not have to file claims very often but when I do I have the confidence that the agents will help me.
Date: September 05, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
We have been extremely satisfied with their customer service in the few times we've needed to reach out to them.
Date: January 20, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
So far, I have not had any issues with customer service since all my issues go directly to my local agent. This is awesome!
Date: November 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The house, the foundation, the structure, all my belongings, my fences, my garage, playground, medical payments, personal injury, loss of life.
Date: October 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
It is a standard insurance policy that covers the damages and losses of my dwelling in the contents. It doesn't have the additional riders like the flood or anything else.
Date: October 02, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Website/App
What I like about my insurance company is they are local, if I need to get in contact with them I can give them a call, but if I would like to speak with them on a more personal base I can go to the office.
Date: October 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Talking to the agents at the insurance company is just like talking to one of your family members, here you are treated like family.
Date: September 19, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Customer service at Travelers is superb. They treat you with the utmost respect. They live by their motto, Treat customers right and with respect.
Date: September 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I like the website very much and it is easy to use and navigate to where I want to go. I can easily see my policy, claims, and make payments quickly.
Date: August 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
After comparing other prices and coverage of home insurance companies, Travelers was the cheapest with the most coverage than the other companies I researched.
Date: June 08, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
Travelers call me regularly with updates. Much more than I would expect from a large company so I am very pleased. I am surprised as well.
Date: May 13, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Customer service is excellent. I get updated frequently via email and phone calls via status. I can also look up the status online, but really do not need to. I think they have been excellent from a customer service standpoint.
Date: May 07, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I believe it is competitive with other insurance companies. I have not checked, but I do get a bundled discount with my auto insurance.
Date: September 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I dislike that they raised the price very high this year due to a claim I had to file from a leak that ruined my floor
Date: September 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
good to all my family that lives in my home we are covered by different coverages already of personal accidents and hospitalization
Date: September 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Customer service is good. I enjoy the representatives and they are helpful when you need to call in.
Date: September 04, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
It is a nice service and I feel satisfied because it is a very polite and warm, maybe find some things and small details that should be improved, but so far I feel very comfortable
Date: August 25, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Premium
The premium offered to me is very adaptable to my needs and covers the adequate coverage and at a good price
Date: May 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They do try to get back to you pretty quickly when you have a problem. I am glad for that part of the company
Date: December 22, 2017 Age: Above 60 Gender: Male Marital Status: Married
Communication
They are very attentive in terms of all the services they offer and plan to offer in the future and they are always very communicated with me about the different services
Date: December 03, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think the premium is very high and I would not choose them on my own. my mortgage company chose them
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
If I find a very complete application in everything that covers the insurance and quickly through the page clarify any questions you may have
Date: September 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
If i have any questions and cannot reach my agent directly, contacting customer service is the next best option. Always fast, always friendly and helpful.
Date: September 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My premium is actually included in my mortgage. So I don't pay for it personally. It is the very best way for me to do it.
Date: August 28, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
The agent who does my insurance is a family friend who has provided insurance for my parents and brothers for numerous years. He is very friendly and knowledgeable.
Date: August 25, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
This was a terrible company. They provided nothing of value when it comes to customer service. I would try any other service before going through them again.
Date: August 23, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
My company doesn't have a mobile app (or at least that I'm aware of). Furthermore, the website is very basic and mainly used for pay purposes.
Date: July 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I wanted a lower premium, however, I increased it in order to get a lower annual rate as my house is brand new.
Date: December 03, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
Very friendly and cordial. They are knowledgeable and easy to work with when I encounter a problem or have a question.
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have yet to file an auto or home claim, therefore, do not have direct experience with the customer service. However, my family members have had good experiences.
Date: October 15, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
i believe other insurance companies have some better premiums and deductibles but im happy with what i get with farmers.
Date: October 12, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
Our homeowners insurance policy has great premiums and our deductibles are reasonable compared to other insurance companies in our area.
Date: September 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Our service has been the best. Our agent always comes by the house every time we have a claim of any kind. It doesn't take too long either.
Date: September 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I believe our rates are too high even with the bundling options. I will be looking for a new company sometime in the very near future to see what savings i can find.
Date: September 14, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I haven't used the website so I can't really say too much there. I took a look at it and it seems nice enough.
Date: November 18, 2017 Age: Above 60 Gender: Female Marital Status: Married
Communication
Communication is excellent. I really feel like part of the family with our insurance company. They are always ready to find answers and solutions to all our problems.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I think the premium is very fair. In fact, I think we got the best deal of anyone that I know.
Date: September 20, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Communication seems to be okay. I can call and eventually get a real person. Emailing also seems to be simple and straightforward, and we receive responses promptly and efficiently.
Date: September 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
It seems like so many things are being ran through the national call centers, and the local branches seem to be going by the wayside. I'm not opposed to dealing with large company branches, but it would be nice to deal more with people who are from this area and who know this place and the people in it.
Date: September 14, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
All my communications with Citizens Insurance have been through my regular insurance rep. He is very friendly and well liked.
I wish it were easier to navigate. I understand the need for security for such things as insurance, but it is a pain to continually deal with the security measures. I wish there were a way to have security without having to jump through hoops each and every time.
Date: August 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
We haven't had any other coverage in the time in which we have owned this home, and we haven't looked into any other coverage options, so I cannot intelligently comment on this question.
Date: August 01, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
Our policy covers destruction or damage such as fire, vandalism, or arson. It also covers Acts of God such as flood or being struck by lightning. It covers accidental damage from such things as appliances malfunctioning (for example, dishwasher flooding the kitchen).
Date: September 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
There is no app and the website is archaic and does not offer convenience, ease of use, or any commonly offered services.
Date: September 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My home is covered in the way most homes are under traditional policies but does not include flood damage and we live in a flood zone.
Date: August 20, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I have had very bad customer service recently. The agent is difficult to get ahold of and his secretary is rude because they are always having problems with the main office.
Date: August 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premium is slightly higher than many companies and also requires membership in the Farm Bureau Association which increases the cost.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I think I could get a better deal if I got quotes from other companies and shopped around a bit.
Date: November 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
is very basic, I do not like the fact that it is so complicated to generate payments for the app
Date: August 01, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I like the company's customer service because they are very quick to answer and handle any questions or changes we need on the same day. They call us and allow us to email for assistance.
Date: July 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I rarely use the company's website or mobile app since they are local. I typically just reach out to the salesman and he handles anything we need.
Date: December 24, 2017 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
I like the company's interaction and communication because they make it very easy to get in touch with them and handle any questions or claims we need to be taken care of.
Date: November 19, 2017 Age: Above 60 Gender: Female Marital Status: Married
Premium
We were able to get our insurance bundled for auto, home, and recreational items cheaper than we were initially paying just for our autos. so we are very pleased with our insurance company
Date: October 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I am not that impressed with Nationwide's agent communications. The office is a large office with many agents in it. I feel it is a little impersonal.
Date: September 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have been thrilled with the customer service for my homeowner's insurance company. We escrow our payments and we have had issues with the bank submitting timely payments. They have always been patient with us as they fight with the bank for the money.
Date: August 31, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
The customer service is "OK" with Nationwide. I found having a good agent is the best. My Nationwide agent is not very responsive.
Date: August 10, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The Nationwide web site is very easy to use. I can make payments, print insurance cards, ask questions. I was with Farmers Insurance for many years and their website was usable but I like Nationwide's better
I was with Farmers insurance for many years. I like the agent but I found out through a friend that Nationwide would be possibly less cost. By switching to Nationwide I saved about $200 annually
Date: August 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
Communication with grange is also a big negative they never want to return a phone call and you have to keep getting bounced around to get to the right person
Date: June 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I've never really shopped around for other rates, but I know my independent insurance dealer has and always come back with the same company, so I know they must have the best rates in the business.
Date: September 06, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
THe premium is pretty cheap and we have a very low deductible. The deductible is the money we pay before the insurance company starts paying out and its good.
Date: March 30, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
Honestly, I don't really need to do much on the website because they call and I do everything over the phone. I do like that I get email messages when something pops up but other than that I don't use it
