Top Virginia Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Virginia homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Virginia Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 22, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
My premium is low and my deductible is even lower. I couldn't be happier with their services. I wouldn't go anywhere else because their shit would stink so bad.
Date: October 12, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We have only had to use our home insurance one time and the service was quick and easy to deal with
Date: October 11, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We have been with Allstate for many years and I would recommend them to anyone. They have the best customer service representatives that are very kind.
Date: October 09, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I was hopeful a more thorough investigation would take place since I’m always referred to as the valuable customer . At this point I’m considering shopping for another insurance carrier .
Date: October 07, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
The deductible and premium of All State is a bit cheaper than other offers that I received. I think that is mostly due to the fact my car and home are in a packaged deal.
Date: October 05, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I would have preferred it to be cheaper considering that I only filed one claim years ago. Although replacing my windshield was a bit expensive because the events surrounding it were not covered.
Date: September 19, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
Allstate's prices are pretty much the same as all other insurance companies, so there really are no differences between them at all.
Date: September 17, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Never had a claim and never interact with customer service outside from getting a quote and getting coverage from the insurance company. I rate them (neutral).
Date: September 17, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
My premium is cheaper here that with other companies and my deductible is also at a good price that I could afford to cover if I had too.
Date: September 17, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Allstate Insurance has unsatisfactory customer services. They are hard to reach via phone. It is difficult for military spouses to address insurnace issue while the military spouse is away on duty.
Date: September 16, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
Although I have not compared prices since I originated the policy, I had two other comparisons at the time (do not recall the names of the other companies) and the Allstate premium for the same coverage was cheaper.
Date: September 12, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
The customer service agent was very good, she understood the problem was was able to do what was necessary to start the claim process, she was polite, and helpful, and asked if there was anything else that we needed.
Date: September 10, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I'd say Allstate is a 4 as a home insurance company. Their customer service has always been friendly and very professional whenever we had questions or concerns. They are patient in explaining things to us.
Date: September 06, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
The premium and deductible are the same as my previous insurance. That was one reason that I stuck with this company when my last agent decided to quit.
Date: June 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
It's a dial and waits for the game, and you might be on hold for several minutes before you actually get a hold of a real person. Sometimes the people sound bored or frustrated too.
Date: June 05, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
We have multiple insurance policies through All-State which gives us a combined discount on our homeowners. I feel like we have a fair rate. I have compared prices in the past and All-State has been the lowest price for us,
Date: May 29, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
my policy covers fires, floods, break ins, some property damage is also covered, storm damage is also covered in some instances.
Date: May 21, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
It's not a bad cost for the coverage, but I wouldn't argue against a lower premium for similar coverage. As of right now, in our area and state, Liberty provides the best value.
Date: May 03, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
I pay a little more but I have more coverage than some of the other companies offered. One example is electrical fires, on some policies they were only covered in special circumstances.
Date: March 30, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I like that our agency is a small office that has had the same employees for many years. Everyone is friendly and very helpful. Over the years I have gotten to know them and they remember me when I call.
Date: March 26, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Communication with Liberty is a minimum on their end; annual statements and privacy notices and the like. Other than sales flyers for other insurance products, I don't feel like Liberty tries to communicate with us all that often.
Date: January 06, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The navigation of the mobile is kind of clunky and old-fashioned. It's also a little bit of mystery meat navigation, where you don't know sometimes exactly where you're going to end up or what is contained on a section that you click on.
Date: January 02, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
Our agent sends email updates with tips each month and reaches out once a year to offer an insurance review to make sure we have the coverage we need.
Date: December 24, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
The mobile app is convenient sometimes but some of the features are a little glitchy. They should have spent a little more time having users test the system.
Date: December 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I have only had to call them once, but I received the service I would expect. Hold times weren't long, and the agent was able to resolve my issue pretty quick.
Date: October 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The coverage for most of the disasters come for a similar value as the other companies but there is a place for negotiation.
Date: September 28, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Communication
The communication at Allstate has exceeded my expectations. They are knowledgable and listen well. They also speak clearly and effectively.
Date: September 25, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
the policy will cover damage caused by fires, lightning strikes, windstorms and hail. $100,000 worth of liability insurance
Date: September 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
The website is very accessible, does not freeze and I can check out policies and decide what I want on there.
Date: September 22, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium coverage offered is a little high on price yet if you live in an area in which there are multiple nature issues, it is always a good thing to go for it. With mine insurance company , I have always been happy for they will be there for me.
Date: September 18, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
What is covered is my home from fire damage and flood damage and natural disaster damage by my insurance provider.
Date: September 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
My premium sits at about the $800 mark, which is significantly less than quotes from other companies and my neighbor's current rate with someone else. We plan to further lower it by bundling our current car, business, and life insurance with only All-State.
Date: September 14, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
The waiting time is always an issue. Also having to deal with some rude people on the other of the phone, very rarely but has happend to me.
The customer service as Allstate is amazing. I am able to speak with someone with needed. That person has been pleasant and very helpful.
Date: September 10, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My premium went up a couple years ago after one claim, I believe the increase was over 30% of the previous premium. I thought about switching so I shopped around and found other competitors offer similar price so I stayed. Whatever little money I can save by switching wasn't worth the hassle in my opinion.
Date: September 09, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
The website is easy to navigate and surf. The mobil app is very handy as well and layout is quite easy for people like me.
Date: September 06, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
The Allstate website is easy to use, includes all of the information I need, and the appearance of the website is clean and attractive.
Date: September 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
The agent I talked to on the phone was polite, thorough, and patient. Normally I expected at least several phone calls to get a claim processed but the last time I made a claim it only took two. My initial phone call and a follow-up. My sample size is small so others' mileage might varies but I had no problems or issues with their customer service rep.
Date: August 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
When I call, they sometimes put me on hold for too long and sometimes they can't provide the exact answers I need but most of the time they are kind and helpful.
Date: August 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
The company tells me about changes or new additions or disclusions and I find this very open and nice so I like the company.
Date: August 12, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I regularly get newsletters and pamphlets on email and in the mail from Allstate. They are really pushing for paperless but I still prefer they send me my documents through the mail instead of printing it out. It can be a bit annoying when they nag you to switch to paperless so I took off a point. Other than that I have no other complaints with their communication. When I call or email they always check back within a reasonable amount of time.
Date: July 29, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Our local agent, Jason, is always in the office and personally answers the phone and works on things with you. I believe he also runs the only non-commission team in the US, which helps me the believe they are not upselling products I do not need for their own benefit.
Date: July 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The things covered in my home policy include: the physical structure of the house, other structures included in the physical aspect of my home, my belongings inside of the home, and liability claims against myself.
Date: June 09, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I had a couple of incidents at home, one was a bandalic act the second was a act of God and both of the occAllied Insuranceons my insurance has covered med.
Date: May 14, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
The premium of my Allstate home insurance is below or about the same as the premium of home insurance with similar coverage.
Date: May 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I wish there was a CLEAN Allstate app that could remember my login and stay logged in on my device. No complaints with the All-State website, it's functional but not overly intuitive. I wish my email or Google account could be used for a login for quicker access.
Date: March 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
It's your typical online experience where you can update/change information, put in a claim, check on your claim, get policy documents, etc. The website loads fast and is easy to navigate. Help is available through phone, live chat, or email. I have no experience with the app so I can't comment on that.
Date: January 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
We have the comprehensive plan that covers damages to the home and structures (outside of wear and tear and flooding) with the rebuild cost estimated at 500k, and damages caused the others ($1M).
Date: November 18, 2017 Age: Above 60 Gender: Male Marital Status: Married
Premium
the premium compared to the other insurance companies for the same coverage in the all insurance
Date: November 18, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I don't get much personal communication. Yes, Jason calls every now and again to check in, but most mailers and emails coming from All State either say I owe them money, or are super generic spam I don't really want.
Date: October 25, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
State Farm customer service is wonderful. The folks who answer the phone answer within 3 rings, at least when I have called. They are pleasant and professional and are always very happy to help.
Date: October 21, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I have never had any issues with State Farms Customer Service. They have always been nice and look for ways to save.
Date: October 18, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I would rate my insurance company's customer service at about 3.5. When we were changing a few things on our plan our local agent assistant insisted we had to come into the office and that we couldn't change anything online.
Date: October 17, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I don't know enough about the premium and deductible of the offerings of other policies to compare them for the same amount of coverage. We are pleased with what we are currently paying.
Date: September 19, 2019 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
State Farm's customer service goes well above themselves to help you with questions and answers you may need to know about your policy
Date: September 18, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I would give them a 5. Anytime we have a question a live agent is always available and has knowledge they need to do their job.
Date: September 18, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
Other providers are not as easy to access and a lot of them have issues in their policy that make their process confusing, which is not good.
Date: September 13, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
State Farm home insurance company's customer service is very helpful and they can tell that they really value there customers by how they treat you.
Date: October 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like that it is easily accessible whenever I need it. I have had no issues using the company's website / mobile app. It is really a foolproof system and it has everything I need.
Date: September 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Damage to the home (damage to the exterior, plumbing, electrical, heat, AC), damage from natural disasters, structural damage, water damage
Date: September 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I have had great communications with them every time I call to ask a question they are there to assure me what I was concerned about
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
I do not criticize the company because its website is very good and when I go personally to their offices their treatment is very kind, unlike what I feel when I call the phone
Date: September 19, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website is very fast. From the information, I need a direct and precise way. I know that this page protects all my important information. I feel safe using their website
Date: September 14, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I feel that I am getting a fair premium compared to other insurance companies. I look around every few years to see what other places have to offer.
Date: September 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
In the last few years, I have had to complain to get my premium adjusted downwards. The basis for the higher premium was an overinflated valuation of my property based on misinformation in the company file. This was info that had been changed to reflect a higher value than actually existed, and it was wrong. I believe it was intentional to bleed more money from me. I believe competing insurance companies offer a lower premium amount, and if my policy increases again this year for no evident reason, I will just change companies rather than complain again.
Date: August 31, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
It is hard to find WHERE to contact, how to contact, where to send claims, and many other details. It is not user-friendly and hard for the customer to find how to contact
Date: August 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
It is not user-friendly and hard to navigate. It is also really difficult to find out where to submit a claim.
Date: August 12, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I like that the website is very user-friendly. It is easy to find what I am looking for and makes it easy to find how to locate contact information if I need to talk to someone.
Date: August 11, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
I am almost satisfied with the premium, however, I feel like it should be lower due to the amount of time I have had insurance and have had no claims at all.
Date: August 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
My premium is right around average for what other people pay for premiums compared to the same coverage, but their covers more
Date: July 29, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
Unlike the website of the company when I make calls I feel that there is a grateful deal. They try to hang up calls as soon as possible.
Date: July 27, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
It is not a complaint because my insurance is very good but I just think that it should cover covering more things to make sure.
Date: July 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
Once I found the home insuracne company POC, I was able to communicate with them however they take a long time to get back in between each message
Date: June 08, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
My companies website offers contact phone numbers and information relevant to contact them and file claims against my policy. It also has a monthly changing article about pertinent insurance information which I have found on occasion to be quite informative.
Date: June 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
The communication with the insurance company has always been good. There have never been any major problems.
Date: May 13, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
Some of the agents are too persistent and keep trying to make you sign up for unnecessary extras. I think their business is dependent on making customers sign up for extras, and this is sometimes a problem.
Date: May 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
I believe I have basic coverage that covers damage to the immediate dwelling of my home and any structures that are on my property.
Date: January 16, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
I have had nothing but positive interactions with my insurance company. It is easy to get in contact with someone and it has always been in a quick manner for them to contact me.
Date: January 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
The communication with the insurance company is great. They are not pushy but they do call or come by and check up on our needs.
Date: January 08, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
My policy covers 100% replacement value for damage to the structure and other structures, as well as liability coverage for injuries on my property and personal property to a limited amount.
Date: December 25, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I am happy with the interaction and communication with my insurance company. I get things from them electronically and my mail. If there is something I need to be immediately notified about they reach out to me via phone.
Date: December 09, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
My insurance company provider keeps sending updates too frequently, which I dislike. Also, the process to update the insurance is not straightforward and I eventually mostly end up visiting a store to complete the process.
Date: November 29, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
There has been an extreme shift over the last five years or so from customer service and pleasing the customer, to increasing sales and premiums. This has been to their detriment and will likely cost them, customers.
Date: November 19, 2017 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I like the customer service provided by my agent and insurance company. I have had no issues and they are always polite.
Date: November 18, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium I pay is roughly similar to that offered by other companies. Since there is a lot of competition for customers, prices for similar services are approximately the same.
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I have complained about premium increases three years in a row, and have be unable to get satisfaction over the phone or by e-mail. The only way my issues have been addressed are with in person appointments at the office. I have done these appointments three years in a row, and it is inconvenient.
Date: October 26, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
The premium is very attractive and the deductible of my policy is very nice. It is attract investors.
Date: October 16, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium and deductible are fine. We switched to this company to save money on our plan from a previous company so we're happy with this one for the time being. We'll eventually look again to make sure pricing is still competitive.
Date: October 16, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Honestly, I am young and my insurance was able to be bundled and therefore it was cheaper. Overall, I have not had any issues with them, but my overall experience has been mediocre. I'd give them a 3.
Date: October 16, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
The deductible is on par with other companies. Their premiums, while initially low, increase annually well beyond the rate of inflation.
Date: October 12, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have never really had to use their customer service as far as home insurance goes. However, upon signing up for home insurance it was one of the easiest processes I have ever had to do.
Homeowners insurance is a financial protection policy that pays a lump sum if your house is damaged or destroyed by fire, weather, theft or other disasters.
Date: September 13, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
They offer accident forgiveness one time. Other than that Progressive is easy to deal with. I am completed satisfied with my insurance company.
Date: September 06, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
my options are limited because of where I live. I dont have any other options for coverage.Progressive is the only insurance carrier that will insure my home. The coverage is bad, the cost is very high
Date: June 09, 2019 Age: >60 years Gender: Female Marital Status: Married
Premium
The premium of my insurance company could be a bit lower compared to others, because of what it covers. I often shop for a different insurance company.
Date: April 24, 2019 Age: >60 years Gender: Female Marital Status: Married
Communication
Takes them to long to look things up if you ask questions and if they don't have the answer right then they want to call you back.
Date: January 03, 2019 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
Damage to roof,floors,outside house, electrical,plumbing,valuables in house,windows,doors,porch, rails, sidewalk,walls,hot water tank,toilet,sinks.
Date: September 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I like that I have 24/7 availability. It's easy to check in on the app and make a claim if I need to. It's easy to look up and see what coverage I have and make adjustments to my coverage.
Date: August 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I like that the website is easy to navigate and that the online quote tool is very fast and easy. They respond in no time
Date: August 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I like the interactions I have with this company. As I said, they're super friendly and eager to help.
Date: August 08, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
It covers all property and appliances if they were to be stolen, or damaged by forces outside of our control.
Date: August 01, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
I have wind and hail coverage, as well as outside dwelling coverage along with the fire, natural disaster, and flood coverage. I live in a hurricane zone so i have protection against that as well.
Date: July 28, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have made two claims since having the insurance and the customer service rep was helpful and sent an adjuster out quickly
Date: July 26, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
Thus far they have been okay, but there seems to be a lack of communication between the insurance adjusters and the other party involved (the uninsured)
Date: May 07, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
The premium was cheaper than other companies. I feel as if I get alot more coverage for the price compared to the other companies I checked. I'm very happy with the premium.
Date: May 03, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Customer Service
I really like the customer service. I've only really dealt with them while getting my quote and setting up my insurance. The people I spoke to were very nice and generous. They spoke very well and I wasn't transferred to a call center overseas. These people were personable.
Date: March 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
The app is perfect. Easy to use, and navigate, and is very user friendly.
Date: December 28, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
They've been very good at making sure I'm happy with my service. They've reached out to me a few times to make sure that everything is going well and that I'm satisfied. They've always told me to call if I had any questions.
Date: October 20, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
GEICO insurance is especially good for tech-savvy, budget-conscious drivers who are comfortable buying car insurance directly from an insurance company, rather than from an individual agent.
Date: October 20, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
Our premium and deductible appears to be right on par with other policies that I have searched for. It was a little bit better than others which was part of why we went with this plan from Geico.
Date: October 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
In terms of deductible it’s kind of the same of others company, I found other to be more expensive having same deductible and coverage
Date: October 10, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have not had to file any claims with the insurance company or deal with customer service since obtaining my policy. Don't have anything positive or negative to say.
Date: October 02, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
my experience with the insurance company has been excellent, they have provided me with all the information on what to do in case of emergency.
Date: September 13, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
Geico's home insurance's customer service would be a 4. I have never had an issue with their customer service and whenever contacting them, their customer service has always been satisfactory.
Date: September 11, 2019 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
I have not had to make any claims on my renter's policy yet. So far, Geico has answered all my questions and provided me with a lot of information. I would rate them a 4 at this point.
Date: September 09, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I will rate my insurance a 5 because I found the price of my insurance to be fully reasonable. I paid a full year upfront for an additional discount as well.
Date: September 09, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
My mortgage company handles my escrow, so I didn't choose my home insurance company. I changed to Geico a couple of years ago. As I didn't compare my home insurance with other companies.
Date: September 07, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
Our premium and deductible of our policy would receive a rating of 3. We are first time home buyers, so we had an increase in price due to that. So I believe we are paying more, but receiving the same coverage as others.
Date: September 04, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
Geico offered everything other insurance companies offered for a much better rate. I am very satisfied.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I receive updates via email, but not too many that cause irritation. I feel I have adequate information for what I need and not too much clutter.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The website is clean and easy to read. I can easily find what I need and don't have to search long for it. Their online chat is helpful as well.
Date: September 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
My premium is very affordable and I get another 20 percent discount from my job. Each time I renew my premium goes down if I had no claims.
Date: August 23, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
The customer service is awesome. Very friendly and professional. They genuinely care and always show empathy.
Date: August 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
Customer service is easy to get in touch with. I am pleased with their automated system and their reps. I have never had a problem.
Date: July 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I love it because I can pay my bill or file a claim from anywhere. The app always moves super fast and is always working.
Date: July 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
the premium is pretty good, cover all the basics and more
Date: May 14, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
The premium is affordable and covers my needs. I don't need to shop around because I also receive benefits for having auto insurance bundled.
Date: May 12, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
I love the interaction with my homeowner's insurance company. They are always very conversational and when I have a online inquiry they respond quickly
Date: January 31, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
House is fully insured up to $150,000 and medical for people injured on the property is also included.
Date: October 28, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
My new inc. Erie alwas told me all thepremium i needed , and for my deductible they were right there in telling me all the different option.
Date: October 16, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
i am satisfied with the prices for what i am paying; i am still paying an out of pocket deductible price
Date: October 15, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
this company has never caused me issues. I have never had anything major happen in my home environment to where i needed their services right away but they have always answered all of my questions
Date: September 16, 2019 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
I have used several different insurance companies over many years. I find that Erie's offerings are similar to other providers, but lower cost.
Date: September 13, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
we choose a $500 deductible for our house insurance which seems fair. Over the last 6 years we have lived there we have not had to file a claim so that is good
Date: September 06, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Erie has being my first and only home insurance company and their customer service is very much flexible and okay for me that is why I like them
Date: June 27, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
There isn't really anything I dislike about the interaction and communication of my current insurance company. I have been with them for over 20 years.
Date: June 20, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
The website is very easy to use. I have used it on a personal computer and a phone and can always navigate easily to get to what I need.
Date: June 20, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
We're very happy with our homeowner's insurance. We filed a claim two years ago. A man came to the house inspected our claim and helped us through the process.it was very painless.
Date: June 14, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
We have a pool and three small children. We have a trampoline and other outdoor play place items. When deciding on our insurance it was very important to use to make sure we had great coverage.
Date: May 28, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
We've never had an issue with our insurance. in fact, we filed a claim two years ago when a wind storm caused a branch to ruin our pool liner. They were very easy to work with.
Date: April 19, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have a direct contact at a local office who is always friendly when I have called or emailed. When I have called the 800 number after hours, I have always been pleased with their service, too.
Date: April 07, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I believe we are average with our premium for the coverage we have. We certainly don't want a no-name/new company that's a bit cheaper but not as reliable/well known.
Date: January 06, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
Siding and/or Roof restoration coverage, dwelling, personal property, other structures, loss of use, personal liability, medical payments to others, alarm system applies
Date: October 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
The few times i have had to contact the company's customer service, it has been fine. I am always looking for discounts and erie will notify us when we qualify for one, which we may not have even known about.
Date: September 27, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
Whenever I have any questions they are easy to get a hold of, If I'm struggling to understand something they take the time and explain it to me.
Date: September 24, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
They handle the claim right away, the same day you file one. They even tell you what the amount of the damage is and give you a check the day they come to inspect the damage.
Date: September 16, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
We do not seem to be paying more than what the average for our location is. It could always be lower, but overall we are satisfied.
Date: August 12, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
This is not a good premium. I am not a fan of anything about this company and just went through them as a last resort. Hopefully, more options come up in the future,
Date: January 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
I love the website and app which are laid out well. They are easy to navigate and download the policy.
Date: February 13, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I think my premium at Grange is much lower than what I've paid at other insurance agencies. It's much lower than what I was paying previously with State Farm.
Date: February 12, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I love the company customer service. It's honestly one of the selling points for me when it comes to Grange. They bend over backwards to help their current customers.
Date: February 07, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
Grange has a very user friendly website and app. I love the navigation on the website as it's very easy for me to find what I am looking for. They also have e-versions of your insurance cards on the site.
Date: February 07, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
Grange is very good about communication. They communicate to me through the entire claims process and detail all of the steps along the way. They also send out updates via email to inform me of company changes.
Date: February 07, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
Grange has been excellent to work with over the years. They insure all of my properties and I have nothing but great things to say about them. They currently cover all of my dwellings with flood insurance, etc.
I have gone through a broker for the most part. There was an issue getting my bank to pay out of my escrow account, but we got that resolved very quickly and I was happy with the way it was handled.
Date: September 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Standard homeowners policy with personal property insured for additional $50k, along with incidental coverage for accidents and fire.
Date: August 21, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I think the premium could be a lot cheaper in my opinion I feel like I am getting a pretty bad deal with these guys in general
Date: August 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
To the best of my knowledge, my insurance company currently does not have an mobile app. I've never used their website as I have one dedicated broker that answers all questions about my policy.
Date: July 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I like the fact that I can send an email to my agent and get information back right away. It's easier than a phone call and waiting on hold for answers. This guy knows what I need and how to answer all my questions.
Date: June 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I researched other home insurance policies through a broker. He offered me three different policies that had similar coverage. I chose the middle premium price point as I feel it had a few more benefits than going with the others.
Date: June 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The broker/agent that I work with has always been wonderful with customer service. He answers my questions via email within 1 hours of my sending, and has always been very helpful in offering options I was not even aware of.
Date: December 22, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
They really served a purpose when I needed home insurance but for the most part, it’s almost time to move on with them and try another insurance company
Date: October 12, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Thankfully I am yet to have any major contact with the customer service department so I cant really comment on their customer service. Initial contact was made with a broker
Date: October 10, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
This company has had good customer service. I have found other companies however that offer the same benefits for a cheaper price.
Date: September 14, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
The deductible is $1000, which is considerably lower than it would be if I had to get coverage from another company. This is because of all the hail damage we have had in our area of the last few years.
Date: September 13, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
Most of the Customer Service is online and making changes is very easy online. When I have needed to talk with somebody they have been very friendly and always resolved issues or met my need
Date: September 13, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I have found this carrier to be extremely easy to work with. I like that they are quickly available.
Date: September 17, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
What I do not like about the site is that it is more designed to pay than to inform, I feel that all the information is outdated and there is not enough, I think it does not cover the basic standards of a page.
Date: May 14, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
Besides that we have to wait a long time, people often, not all, attend in a bad way, do not directly answer the questions and I do not consider that they are giving their best to help the clients.
Date: May 08, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
They were good to me on the phone when I had to have my car towed. They were able to quickly get me my car towed and meet my needs with friendly service.
Date: May 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
the policy covers all risks associated with accidents caused by third parties, fires, damage to materials, among others. It also covers damage from earthquakes and hurricanes as well as other natural catastrophes
Date: November 19, 2017 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
I consider that for the price that I am paying for that, the conditions that offer me are acceptable, for that reason I give a good qualification
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
customer service only helps you to explain how to pay, and you have to wait a long time online to make a query or some attention, it is basic to what should be done with customer service, however, I believe that they do not even meet that
Date: June 11, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
Esurance has great customer service reps. They are helpful and polite. They explain everything in detail and are patient since it is a transaction over the phone. I would use them again unless I found something better.
Date: March 21, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
Esurance was really easy to use. I liked the company for the lower cost premium but did not like that they automatically charge your card for the premium the following year to renew. The website was easy to use and I have never used their app.
Date: March 19, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
Its been a while since I looked at the policy but I believe my home is covered with storm damage or natural disasters, fires, burglary, and human-caused disasters like it someone drove into the house.
Date: September 22, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
Both the app and the website are very easy to navigate and I can talk to a rep easily on either platform. It's also very simple to pull any information I need as well.
Date: September 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
Generally, good communication though once they didn't communicate a rate increase via e-mail/app through the mail.
Date: September 04, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
I have had little to no interaction or communication with the insurance company. They do provide me timely information of when my policy is scheduled for renewal and the amount of the premium that is due.
Date: August 16, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
The premium is actually much lower than most other companies I have looked into and provides more coverage for that lower premium. However, the premium has steadily increased over the past few years, and I am unhappy about that.
Date: August 04, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium I have is nearly half of what I would pay for most of the other major competitors.
Date: August 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I've only had to contact them a couple of times but both times it was quick and painless.
Date: July 31, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Recently there was a problem with my mortgage company accidentally underpaying my premium, and the policy was almost canceled. Customer service helped me resolve the situation with the mortgage lender quickly.
Date: June 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The site is fairly easy to navigate and provides all the information I need to know about my policy and what it does or does not cover.
Date: September 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I like the website because it immediately points out all of my different accounts. Secondly, it provides me my FICO credit score for free. Thirdly,
it provides me my coverage, deductible, and more. It provides me an email location and more.
Date: September 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
My company has excellent customer service, and I've never interacted with another company that had better. it keeps my loyalty
Date: August 28, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I like the fact that it works and doesn't have any bugs. I can access the information I need when I need it every time.
Date: August 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
My premium is not too bad compared to other companies. I find it within my budget and would always stick with my insurance company because they are fair and reasonable
It is hard for me to provide a comparison because I have been with USAA for over 20 years now. I indicated 4 in #14 because although we are very fine with our premium, we can always hope to save more money.
Date: July 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Every time I talk to a customer representative they have always seemed to be "very" professional. In addition, they always seem to know what that is talking about. This is not true with other companies. What I mean is that I have called other customer service representatives, and what I have experienced is that one representative advice is a bit different from another representative; meaning, that they are not consistent. This is probably due to lack of training.
Date: July 29, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
My insurance company representatives (to me) are nothing but professional and friendly. There is never an attitude. They are quick to give us the information we need.
Date: May 14, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
They know when to contact me, only about relevant things, and when not to. this alone is reason enough to have good interactions with a company
Date: April 17, 2019 Age: >60 years Gender: Male Marital Status: Married
Communication
The interaction with National General has never been a problem. I receive billing notices with plenty of time to pay, with good options. I have never had any other interaction with the company.
Date: March 09, 2019 Age: >60 years Gender: Male Marital Status: Married
Policy Offerings
I have the premium coverage offered by National General. It covers the house and the detached garage, as well as expenses if we cannot live in it.
Date: September 22, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
My policy covers basically dwelling, dwelling extension, a detached garage, loss of use, personal property, trips and falls and injuries and my extensive model train collection.
Date: September 20, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I've had no problems with interacting or communicating with the agent or his office staff. They are in the ball and on top of their game when I need something.
Date: September 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I cannot make heads or tails of the mobile/website app. I have trouble signing in and verification process. I've been with Nationwide for 19 yrs. Thankfully my agent's office is a few blocks away from me.
Date: July 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I've been quoted much lower premiums from other companies such as my auto insurance firm but I've been hesitant to switch over due to my relationship with my agent.
Date: May 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
They are great people and very friendly at my agent's office. I can check in with them anytime or stop by and they are good. They know me and know my neighborhood and coverage
Date: September 05, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
I have been with them a relatively short period of time. Overall, I have had no problems with them. Statewide has a way for me to pay my bills directly online which works out for me being a single father.
Date: October 05, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
They are very easy to get a hold of over the phone. I don't have to wait on hold for awhile like the bigger companies.
Date: September 16, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
The only damage to the actual house is covered. Not anything else on our property such as our fence or landscaping. We also get a discount because we have hurricane impact windows
Date: August 08, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
When buying our house, we got quotes from at least 5 different companies. This homeowner insurance was through our realtor and was the cheapest per month by about $50.
Date: July 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
It is very easy to navigate. I can sign in and see exactly what is covered in my policy in an outline form without having to read through a lot. I do wish I could submit claims through the website though
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
I love how there is always someone available to ask questions. Customer service representatives always seem to be very knowledgeable.
Date: October 16, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Farmers is okay insurance. We needed our roof and siding done because of damage that occured during a storm. It was very difficult to get farmers to cover it. In the end, we only got our roof done.
Date: October 13, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
customer effort score is recorded on a numeric scale, so a higher score would represent a better user experience. For a standard seven-point scale, responses of five or higher would be considered good scores.
Date: February 24, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I feel like the premium is about average for my house. We had State Farm for almost fifteen years prior to Farmer and the price was about the same for similar coverage. We could probably get a cheaper policy with another company, but I feel like Farmers is a high quality insurance.
Date: November 27, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
I really didn't shop around, because my parents always had Farmers and it came highly recommended by them. Their agent gave me a great deal!
Date: September 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
Auto and home was about the same but they came in $100/year cheaper for Home than anyone else was able to. The deductible was also lower than other companies.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
I think the premium is reasonable and it might be the lowest i would get. I am okay if it's a bit more because the company is very good and i like it.
Date: November 10, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Website/App
The website is ok however when I have a claim they do not put the ending amount of how much the claim was or how much they paid. They just put the date and claim number. I would think they should detail the claim. I have not used their mobile app.
Date: September 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I do regular checks at other insurances and Travelers is the best rates that I find. I know there are cheaper options, but they cover far less.
Date: September 07, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Travelers' customer service has not been an issue. I can quickly get someone on the phone to discuss any claims that I have for change in coverage.
Date: August 16, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
Traveler's website is very user-friendly and easy to use. I can easily look up my coverages and claims. Also, I use the website the make payments of my premiums.
Date: January 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
Travelers' communication has been fine. I get coverage information in a timely manner via email and mail. I don't get junk or promotional mail from them.
Date: September 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
the premium plan includes of paying a large amount and its is more safe than other schemes but due to some circumstance i may now using the normal plan.
Date: September 11, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
i like all the facilities about the company but no the website its is difficult to contact them immediately it takes sometime to communicate.
Date: August 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
yeah its not satisfied with the website and mobile app sometimes the website can't reached or i may offline
Date: May 14, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
the interaction on the or inside the company is easy and very efficient but rather than outside of reaching form customer service is little difficult.
Date: May 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
my insurance plan covers the most of the things included in my home example furniture and decoders.
Date: September 11, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
The customer service is by far the best of any company of any product around. They are always will g to go an extra step to help the customer.
Date: May 05, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
The website and mobile app are extremely easy to use and are tailored for busy lifestyles.
Date: March 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Communication
The communication with the company is excellent. If there is a problem, they ensure they make multiple attempts via different modes to keep communication going /open.
Date: November 19, 2017 Age: Above 60 Gender: Female Marital Status: Married
Premium
The premium is very comparable to other insurance companies and offers a completive rate in an effort to help veterans.
Date: August 11, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
What I like about Alpha Alliance's website is that it's a one stop shop that is very user friendly and easy to understand. You can pay your premium, file a claim, get information about all of their products and find an agent all very quickly and easily.
Date: July 30, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I did some shopping before committing to Alpha Alliance and they ended up being about 8% less expensive than others such as State Farm and Liberty Mutual and I have more coverage with Alpha Alliance than the others were offered for more money. I have a rider that is similar to a home warranty plan which covers appliances and a percentage of repair costs on HVAC and plumbing that did not cost me any extra premium.
Date: July 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
The customer service is excellent. I had one claim with them and the adjuster was at our home the same day. The situation was reviewed and the claim approved the following day and on the third day, I had a check for repairs. I could not have asked for better, more prompt service.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
Alpha Alliance is not one to constantly span my e-mail with ads for products and I do not receive any mailings for products either. If I need to know if they offer a service, I go to their website, they do not hassle me with unwanted mail or e-mail.
Although I'm satisfied with my insurer, I do evaluate other providers before renewing my policy. For the past ten years, my insurer has proven to have the most appropriate police offerings for my needs.
Date: May 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
All interactions I have ever had with USAA have always been pleasant. As a service member, they understand my unique situation and are extremely helpful. No complaints.
Date: October 04, 2019 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
we have better coverage, lower deductibles and much lower premiums. In our old home, we bundled coverage with another famous company but their premiums and deductibles were substantially higher.
Date: November 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
the website is simple but not user-friendly. our car insurance is through progressive and I love the way things are labeled so you know exactly where to go to get to what you need.
