Top Pennsylvania Homeowners Insurance Companies Ranked By Customer Reviews
See who are the best Pennsylvania homeowners insurance companies rated by customers. Our research shows that homeowners can save as much as 35% on their homeowners insurance by getting quotes from multiple companies. Enter your zip code below and click “GO” to get multiple free quotes.
Top Pennsylvania Homeowners Insurance Companies Ranked By Customer Reviews
Date: October 24, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I would rate a 3, I believe State Farm pricing is a bit high. There are other insurance carriers that offer cheaper rates of which i have been considering switching.
Date: October 24, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Premium
well, i'm very picky about selecting the offers they have and still looking
Date: October 22, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The deductible is much cheaper than our previous insurance company so that is a plus. Have not had to use the deductible yet but glad to know we are prepared if need be.
Date: October 19, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
The prices seem fair. They are not so expensive that I have done a lot of research into switching companies. They are reasonable. I am satisfied with the prices that I pay for the coverage that I am receiving with them.
Date: October 17, 2019 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
i had experience with home insurance company's customer service because they carry the super securities.
Date: October 13, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I hate the customer service from State Farm. I really do anything I can to avoid it. I feel that I need to start over every time I talk and they do not know me. I give them a 1.
Date: October 09, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I would rate the customer service as 4. Typically they are easy to get a hold of and can answer my questions. Some of their procedures can be a little bit easier, like when needing to remove someone from the policy.
Date: October 09, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
My experience with my home insurance company's customer service is great! They are always friendly and able to help and answer any questions or needs I may have.
Date: September 19, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I am very satisfied with the premium and deductible but I give this a 4 because it would always be awesome to be able to pay less monthly and to have a lower premium with the same insurance coverage.
Date: September 16, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
They offer me homeowners and also auto insurance. I get a discount on my auto insurance because I also have the homeowners insurance. I've never had to make a claim, but so far they seem less expensive than other insurers I've looked at.
Date: September 15, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
While I do not really have any complaints about my home insurance, I do think that I am paying more than I should be for my coverage. Other than that,therefore, I have no complaints about service at this time.
Date: September 09, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
They do their best at working out the problems and providing solutions, I've been in such situation so I know how well do handle it.
Date: September 06, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
They are comparable to any other major insurance provider and regularly send me my coverages for me to review and decide if I have too much or not enough. They are very clear about what I do.
Date: September 04, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
My insurance policy covers the dwelling which covers a number of things. This has been very beneficial because I have had damaged done to my home; the roof to be specific due to heavy winds as a result of bad weather.
Date: August 17, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
Each time I contacted my insurance company customer service, I have found them to be helpful and kind. They handled the matter I am calling about.
Date: August 11, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Customer service at this company is very good. They are always available when i have questions. I call almost every day and talk to someone. They always tell me what i want to hear and keep me informed.
Date: October 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I don't typically deal with the website or mobile app, therefore, this is irrelevant.
Date: October 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
The premium is a bit higher compared to other companies, but you get what you pay for. I have had a great claims process with State Farm and I'm willing to pay a bit more to protect my biggest investment and know my insurance company will be there for me when I need them
Date: October 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I get a discount on my car insurance so it works out pretty great. Other companies don't have as good of Auto Coverage so it makes sense for me to stay with this company. Bigger Assets means lower risk pool and thus cheaper rates for me.
Date: October 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like that you can always get help no matter the time and a rep will help you with your claim and what to expect going forward
Date: October 02, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
They only use live agents and not call centers, which is something I like. There is the personal touch with this insurance company State Farm.
Date: September 27, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
The communication is fine, it could be better but at least i do not have to wait an eternity to have an answer to my questions.
Date: September 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I like dealing with my agent and the women in the office. They know me when I call which makes me feel important and familiar. That is always a good feeling every customer wants and likes to feel.
Date: September 26, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I dislike most is the fact that things concerning contacting my agent have changed. Now I can only reach him during his business hours. If I call outside of those times I am sent to a call center where they do not know who I am at all. This makes me feel disconnected from my agent. I must always only call during business hours because things have a way of getting really screwed up when the call center tries to handle my issue/problem/question.
Date: September 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Luckily there's been very few times I've needed to speak to someone but every time I have they have always been nice and easy to understand. I didn't have to sit on hold very long either.
Date: September 25, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
My home insurance policy covers in the event of fires, theft, accidents or other disasters.
Date: September 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I like that they are very clear about what paperwork they need (when they need paperwork), but I don't like how many pieces of paper they send in the mail. We pay our bill online, so it seems wasteful.
Date: September 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
My home policy covers theft of items, flood damage, natural disaster damage, fire damage, as well as storm damage. There is a deductible for some of those offerings, but it is not high.
Date: September 22, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
The people at the customer service are all polite and helpful, clear in there explanation.
Date: September 20, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
Whenever I have had to call anyone at our insurance company, they have always been incredibly polite and willing to work with me.
Date: September 19, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
My premium is such a great deal! I searched and compared premiums with many other companies and noe could match the premium that I was offered. It is affordable for my life and does not pose a problem for my finances.
Date: September 19, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
Simply the price is a lot better for the exact same service or even less depending on the company.
Date: September 19, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Premium
When compared to other insurance company my insurance company premium amount and term of the policy is very suitable for me.
Date: September 18, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
We have great coverage for our house and for liability. We have great coverage on our vehicles as well.
Date: September 17, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Customer Service
Our premium has never changed due to any claims. We have a very low affordable premium for the coverage we have. It didn't raise after a year or anything.
Date: September 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
It has been really good, no complaints here. Every time there has been interaction I am met with friendly talk and helpfulness all around.
Date: September 17, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
We were offered at least 10/15% more by other companies without the same coverage. It was a no brainer to go with them.
Date: September 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
Easy to use. Fresh looking, can get all the info. Can get insurance cards online.
Date: September 15, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
We checked with the other major irsurance providers and State Farm had the best rate. I wouldn't call it low, but it's still the best out of the others.
Date: September 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
The insurance provide covers for any weather problem such as fire, hurricane, lightning etc.It also covers personal items like computer, bike...
Date: September 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
They seem to get that I am a real person and not just a number. They really feel like I mean something to them and not just their bottom line.
Date: September 11, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
I am very satisfied with the amount of premium I am paying and I have it paid through the escrow on my home. I hardly even notice that there is a payment. I have had one large claim and recouped everything I have paid in premiums.
Date: September 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
There is a 800 number where there is a customer service representative available 24/7 which is great. Everyone I've spoken to in the customer service office, as well as in the office of my specific agent, have all be super nice and very helpful.
Date: September 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
I really like the ability to initiate a claim via the app. I know I need them to come to the house but I don't have to call and schedule, I can just do it via the app.
Date: September 10, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
The interaction and line of communication is really the number one reason why I chose this insurance company. There has to be a good level of clarity and communication when it comes to being informed with insurance. Let's face it, we all have to take care of business matters so let's be able to interact and communicate in a good way.
Date: September 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I dealt extensively with multiple individuals last summer when I had an insurance claim. Everyone was professional and very helpful.
Date: September 02, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I like that it is quick and easy. You can get help whenever you need it and the communication is clear and concise. Their employees are particularly well trained.
Date: September 01, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Policy Offerings
The home is insured against loss due to fire, storm damage, and liability for accidents etc.. No coverage for outbuildings.
Date: August 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
Very easy to navigate on this website.Easy to understand and find anything you are looking for, like the different insurances.
Date: August 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
They are easy to reach. Very helpful. They do regular follow up with claims.
Date: August 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
My agent responds to my calls quickly, although there has not been a reason to contact him very much. I simply receive a renewal form every year with any costs changes.
Date: August 25, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premium is a little higher than I would have liked, and we did not get discounts for other policies as we have our other insurance with USAA. However, we are constructing a new house and needed a policy for builders risk insurance (that will convert to home insurance), which USAA did not offer.
Date: August 25, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I would like to not be connected with the call center when I do call. The call center has always messed something up no matter what I call about. They are notorious for getting something or e everything wrong. Making a huge mess for my agent to fix later. It is a pain!!!
Date: August 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Date: August 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I find the company's website very cumbersome and usually call customer service if I need assistance as I'm not positive of the accuracy of the information otherwise provided.
Date: August 09, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
My home policy covers the dwelling including damage to fixtures, medical payments and I have some coverage for my home's contents should they be stolen or damaged in a fire.
Date: August 08, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium is a bit higher than some of the other insurance companies that I've spoken with, but I still prefer State Farm and stay with them regardless of them being slightly more expensive.
Date: August 08, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
I have had trouble logging in to their website in the past, and some struggles with getting all my policies listed under my name on one account versus multiple sign ins. On the other hand, it's very easy to pay bills on the website.
Date: August 06, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
I really like the customer service that my company provides. There is always a warm greeting that is followed by quality customer service. There is a high level of energy on each call. All customer service representatives are kind, warm, friendly, and I receive the information that I need. Every call ends with a smile. I love it!
Date: August 05, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
I like their app it's easy to use and understand. Very simple design.
It is sometimes lagging and has frequent software updates.
Date: August 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
my insurance covers all of my contents including furniture jewelry electronics and clothing . it does not cover flooding
Date: August 03, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Policy Offerings
They cover the theft protection. They also cover damage under the severe or extreme weather. It also protects me from earthquake damages
Date: August 02, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
I get a good rate when combined with my auto insurance. I have not gone up when I had to use it.
Date: August 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
I like the website and it is very easy to use. But the mobile app too slow when I search for the premium dates and other calculations.
Date: August 02, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
We usually use the website to pay our premiums and have no problems. And we use the app if we need to turn a claim in. No problems.
Date: July 31, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I've never actually compared insurance companies. We have State Farm for all of our other insurance means and that is why we went with them.
Date: July 31, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I only dealt with auto insurance side for a claim, but they have taken care of me essentially no questions asked and wanted to make sure I was fine. I walk into the place years after an accident to pay my bill and the lead agent still asks how I'm feeling after that wreck. means a lot.
Date: July 31, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
I like that the website allows you to view your policy documents at renewal, make payments and see that your policy is in good standing. You can also make changes and chat with customer service if you need help.
Date: July 30, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I like the agent approach towards the new customer and sometime they are trying to do marketing oriented things.
Date: July 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I have not idea about the customer service as I have never had a problem and have never had to call them
Date: July 29, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
I have never compared but I think mine is good compared to others
Date: July 27, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
They communicate very well with their customers. They are rated very high in customer satisfaction and this could be the reason
Date: July 27, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
I like that is it very new looking and easy to use, there are lots of options that are easy to see as well.
Date: July 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
I have had nothing but fantastic service from customer service. In 12 years, I have had no reason to contact them until last summer when I had hail damage. Every person I spoke to was kind and extremely helpful.
Date: July 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
Actually, there is no website for State Farm the last time I checked. If there is a website, I do not know about it.
Date: July 26, 2018 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
I really like my home insurance policy because I feel secure with the coverage that is offered. I have coverage for all of my valuables, such as clothing, jewelry, paintings, and instruments. In addition, I have coverage for my property in case of a fire. This is a great feeling knowing that if something uncontrollable occurs, I have coverage.
Date: July 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I bought the insurance when I first bought the house, therefore, I do not know what other companies are offering. I'm pretty satisfied with my insurance costs.
Date: June 16, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
For the most part, the people are very polite. The only issue with the communication methods is that I do not do well over the phone because I am autistic and would prefer email communication, which they do not typically do. At least not to the extent that I need.
Date: June 15, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
Policy covers loss to theft, fire, wind, loss of food due to power outage/loss of refrigeration, both during construction and when it is occupied.
Date: June 08, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have not used the website whatsoever, as all business has been done locally with the office either in person or over the phone. They have been very helpful in printing documents for me and discussing options.
Date: June 03, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I am very satisfied with the communication of my insurance company as they keep in contact with me thru the mail and e mails
Date: May 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
The biggest thing that was offered by our insurance company was that if there was a fire or something they would replace our library, which is quite extensive.
Date: May 15, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think my premium is average compared to others. I do not see a reason to change to another insurer unless someone else provides a discount over what I pay now.
Date: May 13, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I have a personal agent and he is absolutely amazing he follows up with me regularly to make sure that Im happy with my coverage, he sends birthday cards and important reminders. He will call or text me regularly to keep in constant communication wit hme.
Date: May 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
dwelling at replacement cost, personal property, liability, roof, burst pipes, add'l 20% of replacement cost of home
Date: May 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
The dwelling is covered for replacement value. Furniture, electronics, clothing, appliances are covered for replacement value. Personal records, pictures are also covered to a point. Vehicles are covered. RVs are covered, Lawn equipment is covered. The outbuildings are covered for replacement value.
Date: May 06, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
Honestly, I have to have my dad deal with the website because I don't understand a lot of what is being said about it's really complicated. My dad is really good at translating things into layman's terms so that I can understand them.
Date: March 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
All interactions have been in person or over the phone. They have been responsive in answering questions, working on a quote and a policy for us, and getting back to us when they have their estimates completed.
Date: March 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Policy Offerings
It covers damage to the home for things like fires, wind storms etc. We get a lot of wind in Las Vegas and even some dust storms too.
We also don't live in that great of an area so we have protection for damage due to theft or vandalism.
Date: January 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
They have great customer service. They are very polite and very helpful. They are very timely with their actions as well.
Date: December 11, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Premium
I am not sure about other companies as this is the 1st home owners insurance policy I have ever had
Date: November 26, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I have compared my current insurance to others, and for what it's worth, I will stay right where I am. We have been with the same agent for over 30 years now, and I have no plans on leaving anytime soon.
Date: November 19, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
My home insurance offers hurricane damage, flooding, any damage to outside fixtures.
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
They offer a disc because I also have my auto and health insurance with them. Their rates are better than their competitors
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
It's very easy to log in and keep track of my account. Payments are also easy to make and I feel secure using their website because they are a big outfit.
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They are very friendly and helpful, no matter the question they always take the time to answer my questions.
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
I use the website often to see updates and changes to the coverage and what is being offered. I am very happy with the way the website is set up. It is clear and concise. Very nice when using.
Date: November 18, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I am neither dissatisfied or satisfied with the website, as I have done all business with the agency in person or over the phone. I do not intend to use the mobile app at any point.
Date: November 18, 2017 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I like the insurance company as it is very reasonably priced and the amount of coverage I get for the money I pay
Date: September 18, 2019 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
My provider has a lower premium than the other providers i've used.I do not remember the deductible amounts from my previous providers so I could not properly compare.However,my deductible seems very reasonable to me.
Date: September 18, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
My insurance company is very helpful when needed and they provide me with great rates and fantastic service.
Date: September 18, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
i think they deduct with valuable price.its fully combortable for me.
Date: September 15, 2019 Age: Above 60 Gender: Male Marital Status: Married
Premium
Some insurance providers also gave me their quotes with the same coverage and tried to let me transfer to their company, but the premium and deductible from my current company are best.
Date: September 07, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Our premium has been lower than our previous policy/company. We will see if this is just an introductory rate to get us to switch, or if that remains the case next year as well.
Date: August 09, 2019 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
Erie gave me the best rates on my home and was very nice to as a customer.I respect when telling how i can pay several different.ways
Date: September 26, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
People are very friendly and knowledgeable when you call customer service, but there is always a hold time when calling,
Date: September 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Customer Service
the people are very nice and friendly. they answer fast and stay on the phone for a long time. i call them often and they like it.
Date: September 25, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
it has been pleasant and easy to talk to these people. they are friendly and personable. also attentive and nice.
Date: September 25, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Policy Offerings
We have home owners insurance that include Dwelling, our property, bodily injury , We have a low deductible with no lost of items. Full recovery.
Date: September 24, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
Their website is easy to navigate and their customer service numbers and agent are found eAllied Insurancely on the website. I do not have the app downloaded.
Date: September 22, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
Our company is very knowledgeable and easy to get a hold of to answer any questions we may have. They are always willing to provide any information that we may ask for.
Date: September 22, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Website/App
The website is easy to use and easy to pay the bill. It had everything I need right there and offers a lot of information as well.
Date: September 22, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
There is too much info on the home/landing page and it's cluttered and not too easy to maneuver. It takes a little bit to figure out where things are.
Date: September 21, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
Communication is great they email and send me letters telling me when my coverage is expiring and any new discounts that are available
Date: September 21, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I think that Erie is pretty good about most of their communication. One area they could improve in is when they have rate increases. We all know that rates go up for everything. However, it helps to have some notice, and some information.
Date: September 19, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
Erie's website is very easy to navigate, and there's not a lot of fluff to have to work through. It has all the necessary avenues to take care of your insurance business, but some important informational extras too.
Date: September 19, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
My home insurance provider covers my dwelling and the content of my house. It also covers any accidents that might occur in my house that would require medical care.
Date: September 14, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I think I have about the average cost, so I am pleased with that. It is affordable.
Date: September 13, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Communication
They send out a monthly newsletter letting all their customers know what is going on. They also will send out mailings separate from the newsletter to let you know about any additional happenings. They really keep their customers in the loop. I really like this about them. You never have to wonder and you are never surprised.
Date: September 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
Customer service is great I have a personal number that connects me right to my agent
Date: September 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I'm always able to get someone on the phone line easily. I haven't had any house claims. I have the same company for auto claims. That service is quick.
Date: September 03, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
I have shopped around when I started looking for insurance and they, by far, were the best price around. Other agencies couldn't even touch what Erie had offered me. My premium is very low considering all the other quotes I had got.
Date: September 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
The company's website is user friendly. I have easily pulled up insurance verification when needed online. I can also open our insurance policy to check it as needed.
All I did is ask about whether or not a tree needed to be cut down and they listed it as a claim. It turned out that four times when I called with a question they marked me as making four claims, which prevented me from switching to another company to get a lower rate. I hate them for that.
Date: August 26, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Policy Offerings
everything is covered. including but not limited to injury to animals and people up to $500,000 also fire, flood trees falling on house and earthquakes.
Date: August 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I guess it is ok, it isn't outstanding. The insurance does not call you at any time, to see if you may need more or less insurance.
Date: August 23, 2018 Age: Above 60 Gender: Male Marital Status: Married
Premium
I believe that the premium is high. I haven't checked with other companies so I really don't know how it compares.
Date: August 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
The premium is affordable, especially when bundled with the car insurance we have on all 3 of our vehicles, it seems like 600 is a very fair and reasonable annual expense for homeowners insurance.
Date: August 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The company's website has a very simple layout. There isn't much noise to get lost in. There are a few simple links so it's pretty easy to navigate.
Date: August 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
As stated above, they are prompt in returning phone calls and emails. I typically deal with only one person, and he is very kind and helpful.
Date: August 01, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I really like my company because I get a discount for bundling and if another person hits my car and has the same insurance I do my deductible is waived and 70 percent of drivers in my city have Erie insurance
Date: July 30, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
Erie's customer service is one of the best around. The staff, all of them, are so helpful and really take the time to explain each procedure to you. If there is a question about anything, they go above and beyond to help you understand. And they are happy to do it.
Date: July 28, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
We changed to Erie Insurance company because of their premium coverage. We get more coverage and less deductibles for less money.
Date: July 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I cannot write much about comparing my homeowner's insurance coverage to other companies, as I have been with this company for many years and do not see myself switching anytime soon.
Date: July 24, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Website/App
it is a good app. i like how easy it is to use. the colors are good to, i like them
Date: July 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
When I need to call about an issue or a question, everyone I have spoken with is very friendly and helpful. If I need to leave a message, they are always prompt in returning my call.
Date: June 19, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I like that the information on the website is easy to find and understand. It is written so that a normal average person can clearly comprehend the information.
Date: June 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
Every interaction we have had with our insurance company has been positive. They have always been prompt, honest, and fair with us in our communication with them.
Date: May 25, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
We had a very large claim last year and had to work with the companies adjuster in our area. We were taken care of by our company but the adjusted that work for Erie was not respectful or trust worthy
Date: May 12, 2018 Age: Above 60 Gender: Female Marital Status: Married
Communication
I like the magazine that the company sends. It has lots of useful information. I would like the communication about the insurance coverage to be easier to read.
Date: May 11, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have never had an issue that I needed to contact customer service. For that reason, I like them very much.
Date: March 09, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I am not 100% sure of our premium because it is bundled in with our mortgage but when we switched originally to this company, their rates were very comparable to our previous providers.
Date: January 19, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
I love this insurance. They offer great rates and discounts to their customers. Easy to use website and extremely helpful and friendly staff. They handle all claims immediately and without any problems.
Date: January 19, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I like the Erie company website because I can pay my premium on the site. It also has lots of useful information.
Date: January 09, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
My coverage is spot cheaper than others we looked at they give great discounts and definitely helped us only get the coverage we needed
Date: November 28, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
The website is not up to date; meaning you can not make changes to your policy online, you have to call to make any changes. Can not do much on the website.
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I hate that when I asked them questions they claim that I opened claims with them which caused other companies to refuse to give me a reasonable rate to switch.
Date: November 19, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I've never had a bad experience with Erie's customer service. They are professional, courteous, and they go above and beyond what they need to do. From their office staff to their adjusters, they have a quality staff.
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
it is a good premium payment compared to other companies. i like it a lot compared to other options available
Date: November 19, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
Every time I called in with a question about our claim I sorta had to go through hoops. it was not the best service. But in the end it turned out good.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
I feel that my premium is too expensive and I am thinking of going to a different insurance company.
Date: November 18, 2017 Age: Above 60 Gender: Female Marital Status: Married
Communication
I have good communication with the company. It is mainly through the website. It is straight to the point.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
From time to time we have looked at other quotes for our homeowner's insurance, but we've never been able to find a better deal. Their coverage is excellent, and their price point just cannot be beaten.
Date: October 22, 2019 Age: Above 60 Gender: Female Marital Status: Married
Premium
The premium and deductible are very reasonable to any other options I looked at.
Date: October 20, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
the customer service will be excellent and very helpful, and sometimes there will be instances where I feel like solving my problem or answering my question is going nowhere.
Date: October 13, 2019 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
It is pretty expensive and at first hard to understand. I think it is expensive and when something does happen it does not cover everything completely.
Date: October 10, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The people that I speak to are fairly knowledgeable about my needs and what type off insurance that I require. They only work 9-5 hours so if you can't catch them then you have to call the next day which is sort of annoying.
Date: September 18, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I gave this rating because they have always been friendly and helpful to me.Also, the are always available when I need to call and ask them a question. I have thoroughly enjoyed having them as my home insurance company.
Date: September 11, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Policy Offerings
i think they have of the best policies out there on the market most companies cannot match them at all
Date: April 20, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I like the company's website as it is very detailed. Everything that you want to know about their products and services that are offered are there. The website also is very well organized and it is not cluttered. Sections about the different insurance that they are offering are very well laid out. I also like that you can get a quote directly from the website and get in touch with an agent through the website which is very convenient.
Date: December 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I am very well pleased with my interaction with the insurance company. I like that they are very customer centered and that they put their customers first. Giving a detailed explanation in terms of the questions that may arise about your policy.
Date: November 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Cover the fire accident and all accident related to a person visiting me in my house also cover the total price of it
Date: October 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
We have fire, flood, home invasion, natural disaster coverage in our home insurance. Which pretty much covers what might happen around here.
Date: October 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
The customer service is fine, but you can tell that they have been outsourced to India.
Date: October 03, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I've shopped coverage several times to compare premiums. I've found other companies that get close to what I'm paying, but really don't give me any further incentive to switch. I'm happy with my premium and coverage.
Date: October 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The website is kind of slow to load certain things. Other then that, it's pretty easy to use. The layout is decent enough to navigate.
Date: September 23, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
The premium is affordable for the coverage offered I feel confident in the company even though other companies may be a smaller premium
Date: September 22, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
The company treats you like a family. There are no other companies that do that. All of them are really nice when you have a problem.
Date: September 20, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
Compared to the other companies, we get more coverage for cheaper then the others. They also offer a lot more things to be covered if you choose.
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
Nothing, everything is good, very well explain. There are also a few videos that explains things very well.
Date: September 16, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Website/App
I have not had much cause to use it but it is user-friendly and fairly intuitive to use, it's not difficult to find what you are looking for.
Date: September 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
I have pretty substantial coverage on my dwelling and garage. The policy also covers possessions inside the house. Policy also has coverage against someone injuring themselves on my property and holding me liable.
Date: September 14, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like everything with Allstate's website. It is easy to navigate. Can check policy and make payments online
Date: September 13, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
Premium it is so nice, there are many companies that have the same coverage for a much high price, and All state has better benefices, They understand you.
Date: September 06, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
The premium is very comparable with other home insurance policies. I have checked this information in the past few years
Date: September 04, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
I don't really need mobile access for my home owners policy. I need to be able to have someone pick up the phone when I call, which they do consistently.
Date: September 04, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Coverages may help pay to repair or replace my home and belongings if they are damaged by certain perils, such as fire or theft. It may also help cover costs if you accidentally damage another person's property or if a visitor is injured at your home. My policies offer coverage for damage caused by fires, lightning strikes, windstorms and hail.
Date: August 27, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
I pretty consistently get the same 2-3 people in my agents office and all are very helpful each time I call
Date: August 27, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Customer service has always been very helpful and provided detailed information when requested, they have been able to help me even when I do not have all of the information I should
Date: August 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
The structure and roof are covered, as well as some of the personal items inside the home. Some things are specifically exempted.
Date: August 24, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I'm not really familiar with the competition so I just don't mind the payment I have now. I would like to compare against other companies.
Date: August 22, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
The premium seems about average, but of course, I would like to be lower. Saving money is always good.
Date: August 20, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
I receive my documents and premium payment information in the mail in a timely manner. They send for payment to mortgage company direct since it is included with payment
Date: August 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
Communication and interaction really seem to fall under customer service, I have never had a problem, they have always been very helpful and they have always had information I needed.
Date: August 16, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Communication
If you could get your insurance without having to talk to a customer service representative, that would be great. They are usually rude and want to get you out or off the phone as fast as they can. If one job could be replaced by AI, it should be these people.
Date: July 31, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
The app and website are fine. The only thing that I do not like is having to submit photos for a claim.
Date: July 31, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
There isn't anything I dislike about our coverage. It covers just about everything we need. Physical structures, detached structures and belongings inside our hose.
Date: July 27, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Customer Service
I wish the rep would call more frequently to review the policy to make appropriate changes to help coverages and control premium.
Date: June 25, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have never needed to contact customer service in regards to my homeowners insurance
Date: May 30, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
It is clear to read. I would like better navigation. However, customer service is good and I can find the information I want on a regular basis.
Date: March 07, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Customer Service
They have always gotten back to me in time. I like to be able to call them whenever I have questions about the service which they offer.
Date: December 03, 2017 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Communication
They don't bother me too much and that satisfies my needs. I don't think about this a lot. I don't need to talk to them on a regular basis.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
I really ike because every time when I have a problem or if I have to ask something, I have a answer inmediatly.
Date: October 06, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have had very little interactions with this company after the initial search for the cheapest insurance. They did email me about an online portal and I signed up for that. I did email them when I needed to update my last name.
Date: September 08, 2019 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
I have had a great experience with Travelers. Very friendly and very helpful. Customer service is one of the best I have had in a while. I would rate them a 5. Plus there prices are very competitive.
Date: November 17, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
The premium is fair for the quality of coverage included in the policy.
Date: October 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Communication
Travelers sent emails to update us on our claim and even called to confirm the actions taken! sent out a check right away!!
Date: October 03, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Website/App
I love my home insurance policy through Travelers, I like that customer service is fast and they get the work done!! I did have a claim last year on my roof when a hail storm did right much damage.
Date: October 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I have not personally dealt with our insurance company's customer service department. We use an insurance broker for all of our insurance needs and the broker will speak directly with the company should the need arise.
Date: October 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
As stated above, the interactions I have had were routine and they were fine so I do not know anything else.
Date: September 22, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
The website seems to be harder to maneuver around than a lot of websites I use. It is difficult to find the page where you can make a monthly payment online.
Date: September 18, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
Our premium is standard for what we have covered. It's a little higher than most people would pay but we have a large house and we also have farm coverage wrapped into it as well.
Date: September 10, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I was with Allstate a few years back and Travelers insurance is so much cheaper for the same coverage. The service is outstanding too!!
Date: September 10, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
It has gone up recently so not happy with that but have not compared with other insurance companies.
Date: September 09, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
I do not use that so I have no opinion so put down a 5. I would call the company if I had a question or problem.
Date: September 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Any time I have called I have received the answers I needed; there were no claims that I had to make so do not know about that.
Date: September 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Our home is covered for environmental damage such as wind damage, snow damage, hail damage, etc. We are covered for catastrophic weather events. We are covered for fire and flooding as well.
Date: September 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Website/App
As far as I am aware, there is not a mobile app available for our insurance company. If there is, we have not been invited or asked to use it. I have not personally used our insurance company's website for anything regarding our home insurance because I have not had a need to do so.
Date: September 02, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
Other than setting up my policy I haven't spoken to them. But when I did they were very easy to work with
Date: August 31, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Communication
I have not had to deal with them directly. My car insurance company arranged the house insurance since they don't cover home insurance anymore.
Date: August 15, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
It is easy to check my balance. To see my due date, And contact someone if need be.
Date: July 26, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Policy Offerings
My home insurance covers most natural disasters from storms which would include a replacement for the new roof, siding or other damages.
Date: May 07, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
Normal structural and contents are covered. Also covered for storm and wind damage. Hurricane coverage also.
Date: March 07, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
I have not had to deal with customer service. There has been no need to call them since I got the insurance almost a year ago.
Date: March 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The coverage seems a little expensive; however, when compared to other companies it's about average or a little below.
Date: November 25, 2017 Age: 50 to 59 Gender: Female Marital Status: Married
Customer Service
I love their customer service, have no complaints, always called me back and was eager to help! They stay on top of everything!!
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I get bills and I get other helpful tips. It is enough communication with them
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I personally do not speak to our insurance company directly. We go through an insurance broker who deals with speaking to the insurance company on our behalf. As far as I know they have had a good experience with them but I have not had to speak to our insurance company directly.
Date: November 19, 2017 Age: Above 60 Gender: Female Marital Status: Married
Premium
I think it is a good deductible. I am certain I could cover the deductible if need be.
Date: October 21, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
Since our agent does all of the comparisons and then presents the policy to us, I am not sure how the premium and deductibles compared to other companies, but he knew our budget was low.
Date: October 06, 2019 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Premium
Policy offerings are acceptable and contingencies are comprehensible, which cannot always be said. Deductible and monthly rates are on the lower end.
Date: October 06, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
we didn't shop around much so we just added home insurance to our existing policy with Progressive. It was an easy process.
Date: September 10, 2019 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
I am somewhat satisfy with the coverage of what my home insurance company offers. I sometimes do not agree with the cost and the maintenance fee but overall I'm happy
Date: April 29, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The premiums are very reasonably priced and it was the cheapest when we were shopping for different home insurance companies and the time we bought our house.
Date: April 26, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
As with the above question for customer service, the interaction and communication have been very easy. When I have called in with questions, the wait time is short and they speak in understandable terms.
Date: December 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
Our home insurance company's customer service is very strong. They are smart, helpful and knowledgeable every time I have had to call them with a question.
Date: November 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like how the website is simply and plainly laid out, however, there are glitches and sometimes it does not show me what I am looking for or how to access it.
Date: November 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
The company has one of the best mobile app's that I have seen. It is easy to navigate.
Date: November 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
They are always there when you need them. They ask how you are doing.
Date: September 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
That is the only thing. I love immigrants. I love people overseas. My husband is from Egypt. However, I need to be able to talk to them.
Date: September 25, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Website/App
I love that I can easily go on the app and view my coverages, make policy changes, and find out what discounts are available along with various payment options.
Date: September 22, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
The only thing I don't like is the customer service. They often don't speak English.
Date: September 22, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I think that my premium covers my home pretty well. I have shopped around and since I have been with my company for more than a year without a claim, they offer more advantageous rates due to me not actually using the insurance.
Service is available 24 hours a day. I can click on the app and get them on the phone right away and if needed send out an adjuster almost immediately. They have been available to answer any billing questions whenever I have needed them.
Date: September 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
every time I've had an issue they have been prompt and courteous. they keep me in the know and I'm happy about it
Date: August 26, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
Every person I have spoken to was extremely helpful and genuinely seemed concerned about me as a person, not just a policy.
Date: August 07, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
I receive emails when there is an update on my policy documents instead of my mailbox being flooded with junk mail.
Date: August 02, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
They always email me or send me a notification whenever something on my account occurs. This could be a renewal or even a claim against me. OR if they have lowered their price for a coverage I may not have or could increase. This is great.
Date: August 02, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Premium
I think it is very low for what we are working with. we don't have a big premium and I'm hoping to never use it
Date: July 30, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
Premium was slightly higher than all the others I tried. It was the discount on my auto insurance that made the switch worth it.
Date: July 28, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
Company's site and mobile app are easy to use and understand. No need to go through security questions at each login.
Date: November 29, 2017 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Customer Service
It's very easy to navigate, on a desktop and mobile. I want to pay my bill and it's a few easy clicks. I can schedule when I want to pay as well
Date: November 18, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I typically call them if I have any questions about anything.
Date: June 09, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I have not interacted with them myself - I have only dealt with my agent, who is not directly affiliated with this company.
Date: May 23, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
Rebuilt costs on our house, plus other structures (like our garage and play structure), plus personal property, plus loss of use
Date: February 24, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
when compared to the other companies it look like less only. which was quite little bit less.
Date: February 19, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The communication for the insurance company was good and have better interactions as well.
Date: February 18, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
Our insurance policy cover the hospitality for the whole family. also insurance for my car.
Date: February 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
I like the response of the customer service which was very effective and quick response.
Date: February 10, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
I like somewhat it fulfills the criteria and helps a lot.
Date: December 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
This was the lowest premium I found, but I had to really fight for it. So on one hand, it's good because it's lower than other companies, but on the other hand, I'm not sure our property is being valued properly.
Date: September 30, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
I think the customer service is very slow and difficult about getting back to you on specific claims and deals when they are needed. It is annoying.
Date: September 26, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
The insurance covers car, accidents, a basic list of household coverages as well as insurance for specific weather events to take place and their coverage.
Date: September 23, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
Again I only spoke to a live agent via instant chat online to get instructions on how to sign up for E statements but it was fairly easy
Date: August 30, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Premium
The premium is a very complicated process through which the application is submitted with a payment. I think they are good in comparison to other companies.
Date: August 27, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I have an insurance agent so I trust him to get me the best possible price and coverage. It seems like even though its priced high, its not outrageous.
Date: August 02, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
I think the communication is actually great. It is very clear and concise. Very on point and you're told exactly what needs to be done.
Date: August 01, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I dislike how the website presents itself. It's hard to navigate, very plain, no presentations or cool tools that can be used by the users.
Date: July 24, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Policy Offerings
My home policy seems like its priced ok for the size of the house I have. I see about a 1-2% drop in premium every year.
Date: May 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I have used the website to sign up for E statements which saved me 3% off my bill. It was pretty easy to use, I just followed the instructions.
Date: May 03, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I have never really called them. I used the instant live chat on their site to talk to a rep for the E statement sign up and it was ok.
Date: September 07, 2019 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Premium
My deductabl is on the 500 side. I wish I could afford the 250.00 deductabke
Date: October 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Customer service is good. Available 24/7. Pay outs are quick and hassel free.
Date: September 27, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
it simple and easy and I love how I can use bill pay
Date: September 20, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
My insurance agent is a friend, and always available. Pay outs are quick and painles.
Date: September 19, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
i feel like it is quite high for our area and the things we are covered for
Date: September 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
they seem to be rude when i call them for any issues
Date: August 17, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The people at nationwide are great. Specifically, my agent has gone above and beyond in the past! I really trust the people at nationwide.
Date: August 07, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Website/App
I don't use it much because I don't find it very user-friendly. It seems to redirect you back to the same page after each inquiry. It takes a long time when you're browsing.
Date: July 30, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I do have to remind them sometimes that my premium should be discounted, after having filed no claims, every few years. But they adjust accordingly when I bring it to their attention.
Date: June 23, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Website/App
sometimes it gets a little confusing but i always seem to manage
Date: May 07, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
I haven't done much price comparison. We bundle with automobile so I assume it is a good policy. It seems to be a good value.
Date: May 03, 2018 Age: Above 60 Gender: Female Marital Status: Married
Website/App
Its easy to access. all bills and statements are available. Pay online or through my bank
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Policy Offerings
The coverage includes building, structure, shed, jewelry, furnishings. The coverage is for fire, flood, water damagem
Date: November 19, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
they are always fast to call back but never fast enough to solve a problem
Date: November 18, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
we shopped around and since we combine our coverage and have anti theft devices installed, our insurace premium is high, but lower than other quotes
Date: September 13, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
My insurance provider is excellent at communicating with me and providing the proper tools to get me the plan I wanted. They ask me questions about my needs.
Date: September 06, 2019 Age: 40 to 49 Gender: Female Marital Status: Married
Premium
I honestly would like to do some comparison shopping because I do think I pay a good deal with the premium. However because my employer pays my car insurance and I have a bundle of car and home.
Date: August 23, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
Liberty Mutual's customer service has been satisfying and easy to use. It's easy to do most of what I need to do online and I can chat with a representative when necessary.
Date: February 23, 2019 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
We never really tried to find out the difference between premium amount. The fact that we had gone for this particular company on recommendation made by a friend may be a reason but I'm pretty sure that the premium amount is competitive enough and we aren't being ripped off.
Date: October 04, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
I have very basic coverage for my home, it covers damage from natural disasters and fire. It would not cover anything inside the home just the actual structure of the building
Date: October 01, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
When I looked around for insurance for our home it was the best choice at the time, I am debating looking for a better deal in the near future now that we have done many upgrades on the home. For the bare minimum, it was the best price
I like that it is easy to access. It also is secure and allows us to see what options are available on my plan.
Date: September 13, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
The app is easy to use, I can go on and see when my payment is due when it was paid and request help if it's needed.
Date: September 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
The communication was very positive for my interactions with the staff. They were friendly and willing to go the extra mile to make sure I had what I needed.
Date: August 09, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
They are always more than helpful when you call or request a callback. They take the time to explain what you need to know and offer advice if needed.
Date: August 06, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premium is lower overall considering that the home deductible is lower than any other plan out there that I have seen.
Date: August 04, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
They are good at communicating back and forth. If a policy change comes up or something they feel you may be interested in they contact you right away and offer their help
Date: July 26, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
The customer service department got me the help I needed right away and I was able to secure a policy within about a week for all my needs.
Date: October 21, 2019 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Customer Service
I really like how nice everyone is. The customer service reps are always happy to help. Even if one doesn't have an answer, I'm always redirected to the proper place.
Date: April 21, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
The website is very easy to use and navigate and I always find what I'm looking for. I have no info on the mobile app as I do not use it.
Date: March 24, 2019 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Customer Service
I have had a really easy time with customer service and wasn't on a long hold on the phone. When I've emailed them they usually get back to me the same day.
Date: September 29, 2018 Age: 40 to 49 Gender: Male Marital Status: Unmarried
Customer Service
I like the service that Geico provides. I have the feeling that the never close and I can contact them when needed.
Date: September 26, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
I don't dislike anything at all about the website of the insurance company
Date: September 21, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
this premium offers a wider range of coverage than the other premiums that were in the market at the time I was looking to buy one.
Date: September 17, 2018 Age: 30 to 39 Gender: Male Marital Status: Unmarried
Communication
I like the outcome of all the interactions and communications I had in the past with this company.
Date: September 10, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
pets coverage, fire, flooding, roof, floor, burglary, damage for third parties, damage to the fence, damage to the garage, cement structures within the property.
Date: August 28, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Customer Service
I don't dislike anything about the customer service of this company, every time I contacted them their service is being really good.
Date: August 23, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Website/App
I like the app because its easy to use and it works. I believe it also send updates to keep the app current.
Date: July 30, 2018 Age: Above 60 Gender: Male Marital Status: Unmarried
Policy Offerings
I have a standard home owners policy. In general it covers damages as a result of fires, theft, water and liabilities.
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I have found my insurance company to be a big part of my life style package. Because of what they insure I have a close relation with them.
Date: November 18, 2017 Age: 20 to 29 Gender: Male Marital Status: Married
Premium
I am satisfied with the premium I pay. I think it might be a little higher than similar policies but the coverage is what I like.
Date: October 07, 2019 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
The company that I use has always had the best premium and deductible policies compared to other insurance companies for me. I love my home insurance company
Date: October 02, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
As far as I know they don;t have a mobile app.. and I have never used the website. that is what my agent is for
Date: September 17, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
Have not had interactions or communications with the company other than quoting and purchasing the policy.
Date: September 17, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Premium
the premium is probably higher, but I get personalized, same day service for all my insurance needs
Date: August 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
My home policy covers damage to roof, basement, all areas of house, fire water etc
Date: August 03, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Communication
communication is just right, I only hear from them if i need to... not a bunch of extra junk mail
Date: June 09, 2018 Age: Above 60 Gender: Male Marital Status: Married
Customer Service
i have not had to use customer service. i talked to the agent to set up the policy, had some minor damage from a windstorm but did not submit a claim since the damage was less than the deductible
Date: May 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Policy Offerings
basic coverages, dwelling to cover the replacement of my home, personal property, 500k liability, 1500 deductible and water back up.
Date: December 01, 2017 Age: 20 to 29 Gender: Female Marital Status: Married
Customer Service
my company's customer service is great! my agent is spot on and treats me like i am his only client
Date: November 19, 2017 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
the premium here is almost always at least half as much as other companies with comparable pricing. i do not bundle since the rate for auto is a lot more than with other companies i choose to have 2 different carriers for auto and home
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Website/App
the website is simple, so it is easy to understand and navigate. i really do not change my coverages on my home insurance since they renew at similiar coverage levels every year and pricing is steady
Date: October 03, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
The inside, the dwelling, the appliances, my personal belongings, my valuables, and a variety of other things
Date: October 01, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
I love every minute, they are always there to help and can resolve just about any issue I have. They also are always available and have a great voice.
Date: September 25, 2018 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
I love the customer service. Always available, answer all my questions, do so much for me and allow for a smooth and easy process which makes my time with them very pleasurable
Date: September 22, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Policy Offerings
Home, detached garage, belongings in our home, belongings in our detached garage, jewelry. Covered for just about everything except flooding.
Date: September 11, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Customer Service
I do like that you can reach someone 7 days a week/24 hours a day.
However, sometimes you get someone who is not very helpful.
Date: September 05, 2018 Age: Above 60 Gender: Female Marital Status: Married
Premium
It is a little higher but it is worth it. The company is very helpful and answers all my questions. I would prefer them because of the great service
Date: August 21, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
It is simple, secure, useful, fun, and answers all my questions. It also has all my documents which allows me to complete and answer any questions I may have.
Date: August 04, 2018 Age: 50 to 59 Gender: Female Marital Status: Married
Communication
Sometimes you have to be transferred several times in order to get the information you need. This is frustrating. However, I have not had a rude person yet.
Date: July 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
At the time we purchased our home we decided to just go with our current auto insurer which was USAA. We also got our mortgage through USAA so we did not do any comparison shopping.
Date: May 26, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I do like the security features of the app. When you sign in it sends a code to your cell phone that you have to enter.
I do have a hard time navigating the app though. I was looking for my RV coverage the other day and could not locate it...very frustrating!
Date: September 19, 2018 Age: 20 to 29 Gender: Male Marital Status: Unmarried
Premium
We have never had a claim, yet our insurance goes up every year. They seem to be the cheapest each year though.
Date: September 18, 2018 Age: 50 to 59 Gender: Male Marital Status: Married
Website/App
It's clunky and hard to navigate. I also can't get a copy of my premiums from the site. I can only order them.
Date: September 16, 2018 Age: Above 60 Gender: Male Marital Status: Married
Website/App
I have only used it to go online and make a payment. I have never had to contact them or make a claim. The payment process was easy.
Date: August 16, 2018 Age: Above 60 Gender: Female Marital Status: Married
Policy Offerings
We have basic coverage, medical, natural causes, earthquake, personal property, and we have my jewelry covered under the policy
Date: August 13, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
I have never contacted them so I don't know the answer to this question. My broker takes care of everything.
Date: August 02, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Communication
They were great with getting things to me. They did mess up the first premium putting my insurance broker as the contact number. Doesn't help to call him in an emergency.
Date: July 26, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Customer Service
I like them but like I said it's clunky. I'd rather deal through the online portal over the phone or chat. Just make it handy.
Date: May 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
They cover great things on my house. Sewage was big on my list since it is old and neighbors have had backups. I don't want to sump pump if I don't have to.
Date: January 09, 2018 Age: 50 to 59 Gender: Female Marital Status: Unmarried
Customer Service
I have never had to contact them so I can't give them an accurate rating on this. I go through my broker for renewals.
Date: September 04, 2019 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
The premiums and deductible are very good compared to other companies. We spoke to an agent years ago about what we needed and they listened and told us what they offered that other companies didn't.
Date: October 01, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Website/App
the page I like is very easy to walk and find everything you are looking for very attractive letters to read in general covers my expectations
Date: September 17, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I like that the company always has so much of everything that happens with our beneficiaries and they are always looking for our interests
Date: September 14, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Policy Offerings
my policy is to high watering covers all inconvenience in the hohar and with the car with theft, depopulation and other types of things
Date: May 11, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
The customer service is very good, they always have a very professional attention for us and they are very effective and fast throughout
Date: January 05, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The company gives us a lot of ease when it comes to paying our premiums, it gives us a notice and time to be able to pay them out of time and helps us with the bank.
Date: October 02, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
The building and outside structures, contents and personal possessions, damage from earthquakes, medical expenses.
Date: September 19, 2018 Age: Above 60 Gender: Male Marital Status: Married
Communication
I like the fact that they DO NOT contact you all the time with pushes to buy other products. They just let you know when the premium is due and if there is any change in the coverage or premium. I also like that they send you this information several weeks ahead of the due date so you have time to make changes if you want to.
Date: September 16, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
I compared several other companies this year and they were all pretty much the same. I could have saved about $20 if I had switched, but it was too much trouble to change just for that amount of money.
Date: November 19, 2017 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Website/App
It's better than it used to be for sure, but sometimes I can't locate the information I want. One time I wanted to locate the facesheet, and couldn't find it on the site.
Date: November 19, 2017 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I haven't contact their customer service for several years so currently I don't know if they are good or bad.
Date: September 15, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
like is very easy to apply the company and that are used to app cant used in this app because we cant used in this app because that are very high battery connection yo be used
Date: August 15, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
The specified use of this site is to accurately match users to the home insurance companies to best meet their needs. We do not provide insurance and we do not represent any specific insurance provider.
Date: June 13, 2018 Age: 40 to 49 Gender: Female Marital Status: Unmarried
Policy Offerings
Compare up to ten quotes from home insurance providers in your area, discuss the best coverage options for you and gain access to the biggest discounts possible. Work with a local agent or get a quote online
Date: May 13, 2018 Age: 20 to 29 Gender: Female Marital Status: Unmarried
Premium
We’ll help you find the right coverage for your property and unique needs. We're experts at helping customers trim their home insurance premiums to better fit a budget.
Date: May 12, 2018 Age: 50 to 59 Gender: Male Marital Status: Unmarried
Communication
this site is a top online insurance marketplaces that connects consumers with multiple insurance companies and local agents across the United States. We are not an insurance company or agency and we are not directly affiliated with any particular insurance company.
Date: September 21, 2018 Age: Above 60 Gender: Male Marital Status: Married
Policy Offerings
Everything that would have been covered by my previous insurance is covered in addition to a few things. The only thing not covered is workers who accidently would hit a line in the ground.
Date: September 04, 2018 Age: 30 to 39 Gender: Female Marital Status: Unmarried
Premium
It was the cheapest premium for what was offered, especially once it was bundled with the car insurance as well.
Date: July 24, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
Everything was easy to set up and they took care of it very easily for me. It was helpful to be able to easily compare rates and that they were included in those comparisons.
Date: May 09, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
Everything seems very easy to look at and research. I rarely use it but it seems easy enough to use.
Date: December 24, 2017 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
I haven't needed to communicate with them much since we set up my insurance, but everything went smoothly.
Date: October 05, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Policy Offerings
I believe fire is covered under our policy. I believe theft is covered. I believe storm damage is covered. I believe water damage not from a flood is covered.
Date: September 29, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I am not happy with our premium. Although our credit isn't good and we have a house that was built in 1890 so our premium is high.
Date: August 06, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I don't use it that often. One time I could not login and it took forever to get that straightened out. Navigation could be better. I do like that I can download my policy pages though.
Date: November 19, 2017 Age: 30 to 39 Gender: Female Marital Status: Married
Communication
I think the communication is good. I get my policy paperwork mailed on time. I get my renewal information sent in time for me to renew and review my paperwork.
Date: March 26, 2019 Age: >60 years Gender: Female Marital Status: Married
Policy Offerings
Damage to the dwelling, contents if destroyed, loss of use, medical payments of others while on the property, rider to cover tractors, instruments, and office equipment, rider to cover golf cart
Date: March 17, 2019 Age: >60 years Gender: Female Marital Status: Married
Communication
I work through an independent agent. She is wonderful. She explains everything very well, and I believe she has our best interests in mind. She is always available either by email or phone.
Date: March 14, 2019 Age: >60 years Gender: Female Marital Status: Married
Premium
The premium was almost half that of State Farm. All State would not even cover because we have a cedar shingle roof. In addition, State Farm was going to require that we build extra steps off our deck.
Date: January 03, 2019 Age: Above 60 Gender: Female Marital Status: Married
Customer Service
I have actually not spoken with the company's customer service department. But all communication that I have received through the mail seems to be professional and complete and prompt.
Date: August 05, 2018 Age: 40 to 49 Gender: Female Marital Status: Married
Communication
They kept me very informed throughout my entire claim process, and I was emailed almost daily updates, about my claim and processing status.
Date: August 05, 2018 Age: 40 to 49 Gender: Male Marital Status: Married
Customer Service
I had a claim for damage to my home about 8 months ago. The customer service reps were amazing, kept me informed and always returned my calls and answered all my questions. No complaints there.
Date: July 28, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
I think the premium is very low and I am satisfied, however, I do have a rather large deductible ($2,000). I may in the next year or so try and search for a better deal and/or lower deductible, but for now, I am satisfied. I also noticed my premium seems to increase by 10-20 every year, and if that continues I will be searching elsewhere.
Date: May 11, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Website/App
I like how easy it is to use the website and find all the information I am looking for. It is laid out nicely, and all my documents are online and available for downloading or printing.
Date: September 03, 2018 Age: 20 to 29 Gender: Female Marital Status: Married
Communication
My insurance premium is played through escrow and I have limited interaction with the company itself.
Date: August 26, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Customer Service
The customer service at my company is good. Anytime I have had questions or concerns, they were answered in a timely manner.
Date: August 23, 2018 Age: 20 to 29 Gender: Male Marital Status: Married
Website/App
I use a small local company that doesn't offer a mobile app. Their website is small and does not offer many options. The business i conduct with them is in person or over the phone.
Date: May 12, 2018 Age: 30 to 39 Gender: Female Marital Status: Married
Premium
I received insurance quotes from two other companies prior to purchasing my policy and their premiums went much higher.
Date: May 20, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Customer Service
At this point, luckily, I haven't had to make a claim. So overall, I'm indifferent to the company's customer service. I had not had to utilize the customer service.
Date: April 12, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Website/App
The companies website is not that informative. There is not much information, it is difficult to find your own policy information, and overall it looks to be of low quality.
Date: March 21, 2019 Age: 30 to 39 Gender: Male Marital Status: Married
Communication
We do not receive much communication from the company. I'm okay with that, not happy nor mad. I do not need a bunch of mailings, I just want to know if there is pertinent information.
Date: December 13, 2018 Age: 30 to 39 Gender: Male Marital Status: Married
Premium
The price is less than when we had Country insurance coverage. The coverage is pretty much identical, but the premiums are lower in cost. The cost savings was the main reason we switched.
Date: October 04, 2019 Age: 40 to 49 Gender: Male Marital Status: Married
Premium
After 40 years, we claimed once on our policy on our main home. They managed to charge us 2 deductibles by splitting up the damage claim. How convenient of them!
